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The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

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Kawasan Pariwisata Nusa Dua Lot N 2, Nusa Dua 80363 Indonesia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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LuxuryCollection
US$117
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 64 hotels in Nusa Dua
Location
Cleanliness
Service
Value
Travellers' Choice
Located in the exclusive Nusa Dua resort area, on Bali's most beautiful beach, The Laguna, a Luxury Collection Resort & Spa, Nua Dua, Bali boasts panoramic view of Indian Ocean. The 257 guest rooms and 19 suites combine modern Balinese style with evocative tropical garden or lagoon views, the resort’s unique Lagoon Access Rooms allow you to step from your private balcony directly into crystal-clear lagoon waters while the 11 pool villas feature expansive private pools. Enjoy our seven swimmable lagoons, the first swimmable lagoon in the world, stretching over 5,000-square-metres though the resort. The Lagoon Spa promises unforgettable activities while our 24-hour Butler Service ensures a matchless experience. The Laguna Resort & Spa offers a wide range of dining options featuring cuisines from around the world. Banyubiru featuring pan-Asian and International cuisines. Arwana, a beachfront restaurant and Cornerstone featuring a wine room with a unique setting for private dining.
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Room & Suite (986)986
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Valet parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Poolside bar
Tennis court
Entertainment staff
Evening entertainment
Table tennis
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Private beach
Housekeeping
Private balcony
Room service
Safe
Telephone
Flatscreen TV
VIP room facilities
Laptop safe
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Park View
Languages Spoken
English, Chinese, Indonesian
Hotel links
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Location

Full view
93Great for walkers
Grade: 93 out of 100
33Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
4406Reviews295Q+A100Room tips
Traveller rating
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  • 67
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Popular mentions
Vivi A wrote a review Today
Bangkok, Thailand2 contributions
The staff is excellent! Very attentive and very responsive. Always on the look out to our needs. We stayed there for 3 nights and even got upgraded room from Deluxe Studio to Executive Junior Suite. Looking forward for our next stay in Laguna!
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Date of stay: June 2021
Rooms
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Arnie wrote a review 9 Jun
Omaha, Nebraska17 contributions
The hotel has a bit outdated design but excellent service, Byredo product (😬), and fantastic breakfast over at Arwana restaurant (thank you Tya and Dian). We were assigned a butler to each of our rooms and were prompt. It is a pretty relaxed environment, highly recommend.
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Date of stay: May 2021Trip type: Travelled with family
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Response from Lucia Liu, General Manager at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Responded 1 week ago
Dear Global68337165740, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for choosing to experience our resort recently and have put your review on TripAdvisor page. It is a great pleasure to hear how you really enjoy healthy and selection of food at breakfast, love the environment and excellent service from our team include Tya and Dian as been mentioned. Once again, thank you and we look forward to welcoming you back in the near future to have more captivation holiday experience with us, at The Laguna. With kind regards, Lucia Liu General Manager
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quinjoe wrote a review May 2021
Medan, Indonesia1230 contributions124 helpful votes
+1
Got 4 weeks trip to Bali, wife insists on staying here upon seeing some nice review on social media. Should not be hurt to try. Exchange a few thoughts with the Laguna Resv WhatsApp team, who share the same number as exquisite property down there. Before Check-In, exchange a few words with accomodating FOM Mr Wawan for upsell possibility, and was given nice valued upsell to 1brV, was eyeing 2br, but alas, it's fully booked. Check-In, efficient, fast, easy, room assigned to the best spot, nearest to reception, andddd, also given special parking lot, just a few meters from our room. Guide by MR Anton Villa Manager to our room, it's huge and shares a similar design with its sister property, also ask to setup sofa bed for little one, got a large swimming pool n beautiful garden, hey, there is a massage bed there, and with great deals, we just try it, 20 thumbs up for ms Nonik massage experience, make our trip much relaxed. Breakfast the next day on Arwana, NusaDua beachfront, beautiful view, attentive staff, with delicious and good looking food presentation. Also, have dinner and a chitchat with MR Made Suardika, who make want to makes sure your stay is well-taken care. Wife n daughter also rent a complimentary bicycle and have a lovely ride along NusaDua beach. Effortless checkout, thanks to the prompt concierge that take care of our luggage, ms Sri at reception also gives a well goodbye, overall it's truly an enjoyable stay, will come back for more, thank you for all the attentive staffs, #staysafe While we enjoy a bit of serenity for the trips, it's truly heartbreaking to see our lovely Bali circumstances in general. To anyone reading this, just try to enjoy your trip, less complain, :D, many people go through difficult situations and don't rub more salt.
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Date of stay: April 2021
Cleanliness
Service
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Response from Lucia Liu, General Manager at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Responded 12 May 2021
Dear quinjoe , Warmest greetings from The Laguna Resort & Spa, Nusa Dua, Bali! Allow us to firstly say our utmost gratitude for writing such an exceptional review on TripAdvisor, which in these days, is a very helpful tool for potential guests to decide a place for their vacation. It is a pleasure to learn that you had an awesome luxury experience with us on your recent stay and thank you for highlighting on the resort with the resort facilities and activities onsite, and the most important is luxury services extended by our associates especially Mr. Wawan, Mr. Anton, Mr. Made Suardika, Ms. Nonik and Ms. Sri , whom have made your stay experience an extra special one. We are grateful for your kind words as they are an encouragement for our team to continuously deliver a true luxury experience to our esteemed guests. On behalf of the entire team, we looking forward to your return visit to once again provide you with another memorable, excellent and enriching holiday experience. With my best regards, Lucia Liu General Manager
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Ginie wrote a review May 2021
Denpasar, Indonesia8 contributions14 helpful votes
First of all thank you to pak Adnyana' s team at Front office, they were so helpful to change the room to the one we wanted. We have been few times to that Resort. It has a great balinese feeling and all employees are so helpful . Dining is always of excellent quality. Great wine by glass . The GM greets us at the restaurant. We appreciate the staff devotion and commitment to excellent service. We will be back very soon.
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Date of stay: May 2021Trip type: Travelled as a couple
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Response from Lucia Liu, General Manager at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Responded 12 May 2021
Dear ginie2bali, Warmest greetings from The Laguna Resort & Spa, Nusa Dua, Bali. Thank you for review us on Tripadvisor. We do our utmost to ensure our valued guest pampered with the product and services we offer and with this feedback its shows that we are on the right track. Also, thank you for recognizing our team Pak Adi Adnyana, resort’s facilities and the cuisine! With New Normal and Marriott Commitment Cleanliness Program, we are ready to welcome our guests back We are grateful for your kind words as they are an encouragement for our team to continuously deliver a true luxury experience to our esteemed guests. Together with The Laguna team, we look forward to welcome you back to our resort in a not so distant future and it will be our utmost pleasure to provide you once again with an enriching and unforgettable holiday experience. With my best regards, Lucia Liu General Manager
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Sindy wrote a review May 2021
Bali, Indonesia11 contributions5 helpful votes
Set back from the hustle and bustle of Nusa Dua Laguna offers a dreamy space and serene hotel complex. The sense of Luxury Service is truly grown within the staff's heart. Big thanks for Pak Wawan, Pak Danu and the Conciege who have prepared the birthday surprise in our room. Very peaceful and pleasant stay. It was all worth it! Thank you will be back for sure
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Date of stay: April 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from Lucia Liu, General Manager at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Responded 3 May 2021
Dear sindyclara, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! First of all, thank you for choosing to stay with us on recent Bali holiday. We are pleased to hear that you have had an enjoyable stay with us and love the luxury service service from our team in particular from Wawan, Danu and Concierge team who made your birthday celebration truly a special one. On behalf of the team, we look forward to welcoming you back in the near future. With kind regards, Lucia Liu General Manager
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PRICE RANGE
US$174 - US$283 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the laguna, a luxury collection hotel nusa dua, the laguna, a luxury collection resort and spa, laguna hotel nusa dua, the laguna hotel
LOCATION
IndonesiaBaliNusa Dua PeninsulaNusa Dua
NUMBER OF ROOMS
287
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Frequently Asked Questions about The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Which popular attractions are close to The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
Nearby attractions include Museum PASIFIKA (0.4 km) and Devdan Show (0.5 km).
What are some of the property amenities at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
Conveniently located restaurants include Kul Kul Bar at The Laguna, Bali, Prego, and Sateria Beachside Restaurant.
Are there opportunities to exercise at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali have an airport shuttle?
Yes, The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali located near the city centre?
Yes, it is 1.0 km away from the centre of Nusa Dua.
Are any cleaning services offered at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
Yes, dry cleaning and laundry service are offered to guests.
Does The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
The staff speaks multiple languages, including English and Indonesian.