Which popular attractions are close to The Villas At AYANA Resort?

Nearby attractions include Tegal Wangi Beach (0.8 km). See all nearby attractions.

What are some of the property amenities at The Villas At AYANA Resort?

Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi. See all property amenities.

Which room amenities are available at The Villas At AYANA Resort?

Top room amenities include a minibar, air conditioning, and a flat screen TV. See all room amenities.

What food & drink options are available at The Villas At AYANA Resort?

Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay. Learn more.

Is parking available at The Villas At AYANA Resort?

Yes, free parking is available to guests. Learn more.

What are some restaurants close to The Villas At AYANA Resort?

Conveniently located restaurants include Damar Terrace, DAVA Steak & Seafood Restaurant, and Ah Yat Abalone Seafood Restaurant. See all nearby restaurants.

Are there opportunities to exercise at The Villas At AYANA Resort?

Yes, guests have access to a pool and a fitness centre during their stay. Learn more.

Does The Villas At AYANA Resort have an airport shuttle?

Yes, The Villas At AYANA Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details. Learn more.

Does The Villas At AYANA Resort have airport transportation?

Yes, The Villas At AYANA Resort offers airport transportation for guests. We recommend calling ahead to confirm details. Learn more.

Are any cleaning services offered at The Villas At AYANA Resort?

Yes, dry cleaning and laundry service are offered to guests. See all property amenities.

Does The Villas At AYANA Resort offer any business services?

Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. See all property amenities.

THE VILLAS AT AYANA RESORT - Updated 2022 Prices & Reviews (Jimbaran, Indonesia)

Priyank_aggarwal wrote a review 7 May

Singapore, Singapore3 contributions3 helpful votes

They are not prepared to reopen, but more importantly poor service

Quick Summary: - we spent 3 nights at Ubud first before coming to Ayana Villas for 4 nights - our stay at Ubud was phenomenal, one fo the most memorable trips - we are 3 adults and 2 kids (3 and infant) - we had booked a 2 bedroom oceanfront Villa at Ayana For those who are not familiar Ayana is a massive resort campus with 3 hotels inside. The campus itself is nicely done and has a calming sense. Check in process: We checked in early so that we could dine while the villa was being prepared. At 3pm we were advised that the villa is ready and the butler was coming to pick us up. So we want to the waiting area at stand waiting for the butler/buggy. Finally the pick up happened at 3:45 pm after multiple chasers! Later the butler told us that they are short staffed and hence these buggys will be delayed in general. Why did they ask us to wait if they were not going to be ready for 45 min? Villas: They are grand, approx 400sqm and well appointed. However they are quite dated and could use refurbishment. We had a major hiccup - the air conditioning in one of the 2 bedrooms did not work. The bigger issue was that during day 1, we felt that they were not even sincere in attempting to solving the issue. Day 2 we had to make some noise and the duty manager came over. The options were to move to 2 single bedroom villas for one night and then move to another identical villa the following day or stay out for 1 more day and then relocate. We chose the latter as it’s tough to manage with 2 small kids. So imagine wing charged for a two room villa so that the family has to wheeze together in one smaller bedroom and the living room. There were some problems or the other during our stay - like door knob broken, drain not working, phones not working. Service: This was a serious issue. The typical response time was 30min to 1 hour and in many cases unresolved. Was request required follow ups for it to be resolved. Once we asked for extra plates for food. They told us it would be a IDR50k extra charge which we were ok with but after 2 follow ups the plates came 1hr 40 min later once the food was done. We paid money for inconvenience and no thanks! They still charged us! For villas as they are spaced out, you would need buggy service from time. It typically takes 30-50 min to get a buggy and you need to chase at least 1-2 times to get one else they will likely miss the request. Restaurants / food I really liked the Indonesian restaurant Padi was nice and they accommodated our request. This was the all day dining + Asian restaurant They gave us a nice table at Rock bar - it was a good experience Italian was a bit sub par, but service was excellent In general restaurant service was unlike the hotel service and we quite liked it.…

Date of stay: May 2022Trip type: Travelled

1 Helpful vote

Helpful

Illywhacker wrote a review Apr 2022

Tokyo34 contributions6 helpful votes

Outstanding

The ocean view villas are exceptional; spacious, tranquil, and thoughtfully prepared (the rose petal bath on the first evening was pretty special). It is hard not to appreciate the magic of such a beautiful space that boasts unimpeded views of the water, lovely landscaping, a private pool, and an array of small touches that make everything so easy and comfortable. Sunset drinks at The Rock Bar are a must. There are lovely walking trails around the grounds and a spa that offers fantastic massages. The AYANA staff were patient, helpful and kind. You can't go wrong if you stay in an ocean view villa.

Date of stay: April 2022

Cleanliness

Service

Sleep Quality

Room Tip: select an ocean view villa

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2 Helpful votes

Helpful

Response from AYANA Hotel, General Manager at The Villas At AYANA Resort

Responded today

Dear Mr. and Mrs. Ilywhacker, Firstly, I would like to begin by thanking you for your warm and genuine review of your stay at The Villas by AYANA Resort. And also, for choosing our resort as your holiday destination. Guest satisfaction is at the heart of our resort’s experience and I appreciate the time you spent sharing your thoughts with us. Our hospitality professionals are our biggest ambassadors so we are very grateful to receive warm and authentic comments such as yours. I hope that you will find it in your heart to return to The Villas for a future stay, so that we may have the opportunity to showcase the true AYANA experience that you had enjoyed on your first visit to our resort. Thank you and regards, Christian Jaquier Hotel Manager

Triana Dewi H wrote a review Mar 2020

1 contribution2 helpful votes

Amazing!

I'm supposed to stay at Rimba, because they had renovations. They're upgrading our room to The Villas at Ayana Resort. It was a really great experience, the bathroom is superb, you have 24hours butler service, excellent food and such an amazing view from our villa. I wish I can stay longer here.

Date of stay: March 2020

Value

Rooms

Service

Room Tip: Cliff Villa has a best scenery

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2 Helpful votes

Helpful

Response from AYANAHotel, General Manager at The Villas At AYANA Resort

Responded 8 Apr 2020

Dear trianadewih, Thank you for taking the time to write this heartwarming review. Guest satisfaction is at the heart of AYANA’s signature lifestyle, and we appreciate seeing your kind words shared with the TripAdvisor online travel community. I am delighted to learn that your stay with us proved to be extremely memorable and that you enjoyed your experience at our resort. Thank you for highlighting the very best of The Villas by AYANA including our distinctive location, stunning views, and most significantly, the efforts of our team members in their five-star service delivery. Sounds like you’ve also discovered the well-known secret that AYANA is a world-class culinary destination in addition to being an exceptional place to stay We do hope to have another opportunity to serve you in the near future We do hope to see you back here soon. Warm regards, Stefan Fuchs General Manager

victoria s wrote a review Mar 2020

Christchurch, New Zealand30 contributions18 helpful votes

A truly superb place to stay

The Villas at Ayana are like heaven on earth for us. we come back every year to the same Villa.And we have the same amazing butlers who take such good care of us - Bagus, Agus, Wira and Surya. they even help with unpacking. at the gym there is Dewa Oka with his amazing team who do incredible stretching exercises for us. the Villas themselves are beautiful with marble floors and bathroom finishes, comfortable bed, a living room and a bale, outside room which looks over the Indian Ocean. This is a reward for us and we highly recommend it.

Date of stay: March 2020

Cleanliness

Service

Sleep Quality

Trip type: Travelled

Room Tip: clifftop villas amazing

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2 Helpful votes

Helpful

Response from AYANAHotel, General Manager at The Villas At AYANA Resort

Responded 22 Mar 2020

Dear victoria s, Thank you for taking the time to write this heartwarming review. It is always a highlight of our day to read about recent guest experiences shared here on the TripAdvisor travel forum. Your kind words are much appreciated as we pride ourselves as service professionals to always deliver reliable, genuinely caring, and timely service to our valued guests. With that being said, nothing is more rewarding than reading a first-hand account of what you loved most about your recent stay. I am delighted to read your feedback and will share your compliments with the team, especially Bagus, Agus, Wira, Surya and Dewa Oka for their excellent service. We strive to create engaging experiences that continue to enrich the lives of our guests long after they’ve returned home. Thank you again for your loyal support, and we do look forward to welcoming you back to the stunning natural beauty of Jimbaran’s ‘golden mile’ Kind regards, Stefan Fuchs General Manager

R0biwan wrote a review Mar 2020

Sciez, France37 contributions53 helpful votes

Excellent stay!

We had an amazing time at Ayana. We had the luck to be upgraded to a villa and it was amazing! - villas are great, clean, well maintained - Great to benefit from a butler service, although it was more just a buggy driver than a real concierge butler, as the answer to most request was “i am not sure, let me check and call you back”. - pools are beautiful, clean, well maintained - service is kind and helpful but quite slow to react, especially for low season. - Food is excellent, but overpriced - the hotel beach is not clean. Unfortunately the sea is polluted by plastics. The hotel should remove trash from the beach. I remember seeing a slipper, plastic bag of candy, toothpaste cap and several plastics parts on the sand.

Date of stay: February 2020Trip type: Travelled

2 Helpful votes

Helpful

Response from AYANAHotel, General Manager at The Villas At AYANA Resort

Responded 12 Mar 2020

Dear R0biwan, What a pleasure to spend a few minutes reading about how much you enjoyed your recent stay at AYANA. Reviews such as yours make being a part of the AYANA family so rewarding. It takes a lot of courage to express your true feelings, and we do appreciate your approach to offering valuable feedback from which our respective team members will continue to utilize as a learning opportunity. Although we strive to bless each guest with our specialized brand of ‘touch of AYANA’, hospitality, we understand that not every experience may live up to your expectations. We apologize for this and are always seeking ways to heighten each memorable moment at AYANA. We do hope to have another opportunity to serve you in the near future. We do hope to see you back here soon. Kind regards, Stefan Fuchs General Manager

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THE VILLAS AT AYANA RESORT - Updated 2022 Prices & Reviews

The Villas At AYANA Resort

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