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The Villas At AYANA Resort

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Jl. Karang Mas Sejahtera, Jimbaran 80364 Indonesia
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Traveller (971)
360
Panoramas (10)
Room & Suite (408)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 108 in Jimbaran
Location
Cleanliness
Service
Value
This breathtaking cliff-top sanctuary above Jimbaran Bay offers unrivaled views of Bali's majestic sunsets and the Indian Ocean. Each spacious pool villa features fine linens, Balinese artworks, separate living areas, and oversized marble bathrooms with large bathtubs and designer amenities. Five-star amenities abound throughout Bali's only integrated 90-hectare resort including an exclusive 'floating' Villa Lobby, 24-hour hospitality and buggy service from internationally-certified butlers, the ultra-luxurious Spa on the Rocks, unique Aquatonic Seawater Therapy Pool, private white sand beach, sunrise yoga, and 19 unique restaurants including the iconic Rock Bar and beachfront Kisik for seafood BBQ. Surrounded by a stunning lake and rice paddy, Kampoeng Bali is a stand-alone restaurant at RIMBA. An outdoor amphitheater welcomes guests into an authentic Balinese village experience including an extensive Balinese buffet and exciting Kecak performance beneath the stars.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Golf course
Babysitting
Parking
Wifi
Infinity pool
Pool with view
Outdoor pool
Private pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Rooftop bar
Tennis court
Children Activities (Kid / Family Friendly)
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Rooftop terrace
Concierge
Currency exchange
Butler service
Dry cleaning
Laundry service
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Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Great View
Languages Spoken
Indonesian, Japanese

Location

Full view
52Somewhat walkable
Grade: 52 out of 100
13Restaurantswithin 1 km
1Attractionwithin 1 km
700Reviews22Q+A100Room tips
Traveller rating
  • 630
  • 43
  • 17
  • 6
  • 4
Time of year
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Popular mentions
Priyank_aggarwal wrote a review 7 May
Singapore, Singapore3 contributions3 helpful votes
Quick Summary: - we spent 3 nights at Ubud first before coming to Ayana Villas for 4 nights - our stay at Ubud was phenomenal, one fo the most memorable trips - we are 3 adults and 2 kids (3 and infant) - we had booked a 2 bedroom oceanfront Villa at Ayana For those who are not familiar Ayana is a massive resort campus with 3 hotels inside. The campus itself is nicely done and has a calming sense. Check in process: We checked in early so that we could dine while the villa was being prepared. At 3pm we were advised that the villa is ready and the butler was coming to pick us up. So we want to the waiting area at stand waiting for the butler/buggy. Finally the pick up happened at 3:45 pm after multiple chasers! Later the butler told us that they are short staffed and hence these buggys will be delayed in general. Why did they ask us to wait if they were not going to be ready for 45 min? Villas: They are grand, approx 400sqm and well appointed. However they are quite dated and could use refurbishment. We had a major hiccup - the air conditioning in one of the 2 bedrooms did not work. The bigger issue was that during day 1, we felt that they were not even sincere in attempting to solving the issue. Day 2 we had to make some noise and the duty manager came over. The options were to move to 2 single bedroom villas for one night and then move to another identical villa the following day or stay out for 1 more day and then relocate. We chose the latter as it’s tough to manage with 2 small kids. So imagine wing charged for a two room villa so that the family has to wheeze together in one smaller bedroom and the living room. There were some problems or the other during our stay - like door knob broken, drain not working, phones not working. Service: This was a serious issue. The typical response time was 30min to 1 hour and in many cases unresolved. Was request required follow ups for it to be resolved. Once we asked for extra plates for food. They told us it would be a IDR50k extra charge which we were ok with but after 2 follow ups the plates came 1hr 40 min later once the food was done. We paid money for inconvenience and no thanks! They still charged us! For villas as they are spaced out, you would need buggy service from time. It typically takes 30-50 min to get a buggy and you need to chase at least 1-2 times to get one else they will likely miss the request. Restaurants / food I really liked the Indonesian restaurant Padi was nice and they accommodated our request. This was the all day dining + Asian restaurant They gave us a nice table at Rock bar - it was a good experience Italian was a bit sub par, but service was excellent In general restaurant service was unlike the hotel service and we quite liked it.
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Date of stay: May 2022Trip type: Travelled
1 Helpful vote
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Illywhacker wrote a review Apr 2022
Tokyo34 contributions6 helpful votes
The ocean view villas are exceptional; spacious, tranquil, and thoughtfully prepared (the rose petal bath on the first evening was pretty special). It is hard not to appreciate the magic of such a beautiful space that boasts unimpeded views of the water, lovely landscaping, a private pool, and an array of small touches that make everything so easy and comfortable. Sunset drinks at The Rock Bar are a must. There are lovely walking trails around the grounds and a spa that offers fantastic massages. The AYANA staff were patient, helpful and kind. You can't go wrong if you stay in an ocean view villa.
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Date of stay: April 2022
Cleanliness
Service
Sleep Quality
Room Tip: select an ocean view villa
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2 Helpful votes
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Response from AYANA Hotel, General Manager at The Villas At AYANA Resort
Responded today
Dear Mr. and Mrs. Ilywhacker, Firstly, I would like to begin by thanking you for your warm and genuine review of your stay at The Villas by AYANA Resort. And also, for choosing our resort as your holiday destination. Guest satisfaction is at the heart of our resort’s experience and I appreciate the time you spent sharing your thoughts with us. Our hospitality professionals are our biggest ambassadors so we are very grateful to receive warm and authentic comments such as yours. I hope that you will find it in your heart to return to The Villas for a future stay, so that we may have the opportunity to showcase the true AYANA experience that you had enjoyed on your first visit to our resort. Thank you and regards, Christian Jaquier Hotel Manager
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Triana Dewi H wrote a review Mar 2020
1 contribution2 helpful votes
I'm supposed to stay at Rimba, because they had renovations. They're upgrading our room to The Villas at Ayana Resort. It was a really great experience, the bathroom is superb, you have 24hours butler service, excellent food and such an amazing view from our villa. I wish I can stay longer here.
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Date of stay: March 2020
Value
Rooms
Service
Room Tip: Cliff Villa has a best scenery
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2 Helpful votes
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Response from AYANAHotel, General Manager at The Villas At AYANA Resort
Responded 8 Apr 2020
Dear trianadewih, Thank you for taking the time to write this heartwarming review. Guest satisfaction is at the heart of AYANA’s signature lifestyle, and we appreciate seeing your kind words shared with the TripAdvisor online travel community. I am delighted to learn that your stay with us proved to be extremely memorable and that you enjoyed your experience at our resort. Thank you for highlighting the very best of The Villas by AYANA including our distinctive location, stunning views, and most significantly, the efforts of our team members in their five-star service delivery. Sounds like you’ve also discovered the well-known secret that AYANA is a world-class culinary destination in addition to being an exceptional place to stay We do hope to have another opportunity to serve you in the near future We do hope to see you back here soon. Warm regards, Stefan Fuchs General Manager
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victoria s wrote a review Mar 2020
Christchurch, New Zealand30 contributions18 helpful votes
The Villas at Ayana are like heaven on earth for us. we come back every year to the same Villa.And we have the same amazing butlers who take such good care of us - Bagus, Agus, Wira and Surya. they even help with unpacking. at the gym there is Dewa Oka with his amazing team who do incredible stretching exercises for us. the Villas themselves are beautiful with marble floors and bathroom finishes, comfortable bed, a living room and a bale, outside room which looks over the Indian Ocean. This is a reward for us and we highly recommend it.
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Date of stay: March 2020
Cleanliness
Service
Sleep Quality
Trip type: Travelled
Room Tip: clifftop villas amazing
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2 Helpful votes
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Response from AYANAHotel, General Manager at The Villas At AYANA Resort
Responded 22 Mar 2020
Dear victoria s, Thank you for taking the time to write this heartwarming review. It is always a highlight of our day to read about recent guest experiences shared here on the TripAdvisor travel forum. Your kind words are much appreciated as we pride ourselves as service professionals to always deliver reliable, genuinely caring, and timely service to our valued guests. With that being said, nothing is more rewarding than reading a first-hand account of what you loved most about your recent stay. I am delighted to read your feedback and will share your compliments with the team, especially Bagus, Agus, Wira, Surya and Dewa Oka for their excellent service. We strive to create engaging experiences that continue to enrich the lives of our guests long after they’ve returned home. Thank you again for your loyal support, and we do look forward to welcoming you back to the stunning natural beauty of Jimbaran’s ‘golden mile’ Kind regards, Stefan Fuchs General Manager
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R0biwan wrote a review Mar 2020
Sciez, France37 contributions53 helpful votes
We had an amazing time at Ayana. We had the luck to be upgraded to a villa and it was amazing! - villas are great, clean, well maintained - Great to benefit from a butler service, although it was more just a buggy driver than a real concierge butler, as the answer to most request was “i am not sure, let me check and call you back”. - pools are beautiful, clean, well maintained - service is kind and helpful but quite slow to react, especially for low season. - Food is excellent, but overpriced - the hotel beach is not clean. Unfortunately the sea is polluted by plastics. The hotel should remove trash from the beach. I remember seeing a slipper, plastic bag of candy, toothpaste cap and several plastics parts on the sand.
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Date of stay: February 2020Trip type: Travelled
2 Helpful votes
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Response from AYANAHotel, General Manager at The Villas At AYANA Resort
Responded 12 Mar 2020
Dear R0biwan, What a pleasure to spend a few minutes reading about how much you enjoyed your recent stay at AYANA. Reviews such as yours make being a part of the AYANA family so rewarding. It takes a lot of courage to express your true feelings, and we do appreciate your approach to offering valuable feedback from which our respective team members will continue to utilize as a learning opportunity. Although we strive to bless each guest with our specialized brand of ‘touch of AYANA’, hospitality, we understand that not every experience may live up to your expectations. We apologize for this and are always seeking ways to heighten each memorable moment at AYANA. We do hope to have another opportunity to serve you in the near future. We do hope to see you back here soon. Kind regards, Stefan Fuchs General Manager
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PRICE RANGE
US$255 - US$925 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaBaliSouth KutaJimbaran
NUMBER OF ROOMS
78
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Frequently Asked Questions about The Villas At AYANA Resort
Which popular attractions are close to The Villas At AYANA Resort?
Nearby attractions include Tegal Wangi Beach (0.8 km).
What are some of the property amenities at The Villas At AYANA Resort?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at The Villas At AYANA Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Villas At AYANA Resort?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at The Villas At AYANA Resort?
Yes, free parking is available to guests.
What are some restaurants close to The Villas At AYANA Resort?
Conveniently located restaurants include Damar Terrace, DAVA Steak & Seafood Restaurant, and Ah Yat Abalone Seafood Restaurant.
Are there opportunities to exercise at The Villas At AYANA Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Does The Villas At AYANA Resort have an airport shuttle?
Yes, The Villas At AYANA Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Villas At AYANA Resort have airport transportation?
Yes, The Villas At AYANA Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Villas At AYANA Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does The Villas At AYANA Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.