Hotel Vetro Inn

Hotel Vetro Inn

Sumul Dairy Road Railway Station Area, Surat 395008 India
Traveller (20)
super deluxe room
Room & Suite (28)
restaurant live kitchen
Dining (5)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

4.0
#15 of 74 hotels in Surat
4.4 of 5 bubbles
Location
4.1 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Located bang opposite the Surat Railway station amidst a cluster of the commercial hub. VETRO INN hotel is a perfect blend of making right use of space to provide the best. A 35 roomed hotel, it might not compete in size but definitely competes with all the amenities provided by top notch hotels in the city. Equipped with modern technology, be it for the bathroom hinges, the lamps, the LEDs or the sound resistant walls and windows, Hotel VETRO INN is designed for a comfortable stay for a traveler within budgeted prices.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Restaurant
Children Activities (Kid / Family Friendly)
Shuttle bus service
24-hour security
Baggage storage
24-hour front desk
Valet parking
Wifi
Breakfast available
Breakfast buffet
Car hire
Taxi service
Concierge
Currency exchange
Non-smoking hotel
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Room service
Safe
Refrigerator
Bath / shower
Seating area
Telephone
Clothes rack
Iron
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Centrally Located
Charming
Languages Spoken
English, Hindi

Location

Sumul Dairy Road Railway Station Area, Surat 395008 India
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 44 out of 100
44
Surat Gujarat Airport
65Reviews2Q+A13Room tips
Traveller rating
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Detailed Reviews
qaidzoher t wrote a review Nov 2022
4 contributions
3.0 of 5 bubbles
I had booked a room with double occupancy and even paid for daily breakfast in advance for two. Unfortunately my wife could not join me and the hotel refused to refund the breakfast charges for a person who could not make it. This was so unethical on the part of the hotel. Inspite of facing no loss on their part they insisted that it was not THEIR POLICY to refund the breakfast charges.
I don't understand how the hotel can collect breakfast charges for a passenger who doesn't turn up? It's not that the hotel incurred any losses because of her !
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Date of stay: November 2022Trip type: Travelled solo
Room Tip: Before you accept your room please check on the commode lids as they have been faultily fixed and...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from shubham Pandey, Revenue Management at Hotel Vetro Inn
Responded 8 Feb 2024
Dear Mr Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.
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Evelyn Z wrote a review Mar 2023
1 contribution
5.0 of 5 bubbles
Excellent service, always taking care of us.
Good service, they let me stay more hours with out additional charge, they open the restaurant for us, took care with the transportation. Good attitude from the personal.
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Date of stay: February 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from shubham Pandey, Revenue Management at Hotel Vetro Inn
Responded 8 Feb 2024
Dear Mr Guest, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant.Looking forward to seeing you again soon.Take care!
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Vikash P wrote a review Dec 2014
Thane, India31 contributions20 helpful votes
4.0 of 5 bubbles
Stayed there for a very long duration.
Pros:-
It's very convenient from location perspective as it's just next to railway platform. Despite being closer to station, you would not hear any noise of train while in the rooms. Hotel staff is very good. Breakfast is good and the hospitality is good as well. The rooms are quite modern(though a bit smaller in dimension) with all the necessary amenities available. Restaurant staff shall do customized cooking as well.

Cons:-
It's in a very crowded but yet older kinda location and you shall not have anything to do over weekends if staying for long duration. Same menu is repeated after every few days so if you are staying for long duration then it could be quite irritating for you. Wifi signal is very weak in most of the rooms.
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Date of stay: June 2014
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from K'kul R, General Manager at Hotel Vetro Inn
Responded 24 Aug 2015
Dear Guest, Greetings from Vetro Inn-'Spice' Hotel & Restaurant, Surat !! We are grateful to you for allowing us to fulfil your requirements of an affordable & comfortable Hotel stay in Surat. We have reviewed your feedback on our services & facilities and are indeed happy to know that we could please you. It gives us immense satisfaction and joy every time we delight our valued customers. This is because customer care is our all time motto. We assure you that with your kind wishes & generous support, we shall strive to constantly upgrade & improve our services for a better and pleasurable experience of our patrons. Looking forward to your perpetual support and patronage during your visits in Surat. Thanking you once again & wishing you all the best. Kind Regards, Mr. Kkul Relia General Manager Hotel Vetro Inn, Surat Near Railway Station, Sumul Dairy Road, Surat, Gujarat Reservations: 0261-2531919 / 0261-3115210 /+91 7820071919 Email Id: vetroinn@gmail.com
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ANFRIEYFREDERICK wrote a review Jul 2015
Mumbai, India6 contributions4 helpful votes
1.0 of 5 bubbles
i was in a business trip to surat and by mistake i have selected this hotel and now feel really really very sad about my decision.
the rooms are not sound proof, getting disturbed by the sound of the trains.
the bed and pillows are not at all smooth and soft, its damn bloody hard.
No room service.
In the website it is mentioned that, there is a gym/health club, but there is nothing like that. the website is just to make us fool.
laundry service is disaster, they promised me that the laundry will be delivered back in the evening if i give it in the morning, but they have delivered me in the night around 11.20(i have given at 9.30am) and that too totally wet cloths.
The hotel is having a restaurant but they dont have the mineral water.

also i got allergy after sleeping in this hotel, that is i just reached in the hotel at 4.30 am and had a sleep till 8 am, after waking up, i felt little itching on my body but i just left that, but till the evening the itching got spread all over the body.

my plan was for a week in this hotel but because of all these experiences i just changed the hotel in a day.

in brief this hotel is horrible and i would request to all that do not select this hotel. As i am working as a service service engineer i used to travel all over the world, but I never had this much bad experience and i dont think that in future also i will have an experience like this.
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Date of stay: July 2015
4.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from K'kul R, Front Office Manager at Hotel Vetro Inn
Responded 24 Aug 2015
Dear Guest, Greetings from Vetro Inn-'Spice' Hotel & Restaurant, Surat !! We apologize for the grievances you as a guest had faced during your last stay and hereby inform you that your complain has been immediately brought to the notice of the concerned person. We would like to assure you that such inconvenience would not be repeated in the future. We appreciate your sincere feelings and welcome your valued suggestions at all times. Anticipating an opportunity to serve you & your guest better during the next visit. Thank You !! Kind Regards, Mr. Janak Parikh Front Office Manager & Reservations Hotel Vetro Inn, Surat Near Railway Station, Sumul Dairy Road, Surat, Gujarat Reservations: 0261-2531919 / 0261-3115210 /+91 7820071919 Email Id: vetroinn@gmail.com
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Anesha C wrote a review Mar 2015
3 contributions2 helpful votes
1.0 of 5 bubbles
We had originally planned to stay in this hotel for 5 days and I could not wait to leave, we even canceled and relocated to another hotel.

We had booked two rooms one was located in front facing of the Surat Railway Station and the other was towards the back of the hotel. The rooms are very well equipped, HOWEVER, they are NOT maintained very well.
One room had a clean sign on the toilet, however the other room did not, but had lots of pubic hair on the toilet seat of a previous guest. The shower walls too had not been cleaned.
Both rooms had a build up of other peoples hairs in the shower plug hole and in the sink. As well as this the beds looked like they had been changed but we found other people hairs within the bed sheets. the pillows are hard and smelt very bad as well as being dirty.
The windows can not open and the rooms have poor ventilation when not in use. The fans and air-con only can be operated when you are in the room with the room key. This does not help along with the disgusting smell of moth balls which are kept in the bathroom.
The rooms were both dirty and looked badly cleaned.
The only good thing about staying here, was that when asked questions the staff were helpful, but speak very little English.
After some persuading we were allowed to shorten out stay.
I would only recommend Indian citizens to use this hotel as it was a shock to me and my family. We did not even try the food as the hotel was dirty.
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Date of stay: February 2015
3.0 of 5 bubblesValue
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: Avoid choosing a hotel/accommodation near the Surat railway station as you will always hear the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from K'kul R, Front Office Manager at Hotel Vetro Inn
Responded 24 Aug 2015
Dear Guest, Greetings from Vetro Inn-'Spice' Hotel & Restaurant, Surat !! We apologize for the grievances you as a guest had faced during your last stay and hereby inform you that your complain has been immediately brought to the notice of the concerned person. We would like to assure you that such inconvenience would not be repeated in the future. We appreciate your sincere feelings and welcome your valued suggestions at all times. Anticipating an opportunity to serve you & your guest better during the next visit. Thank You !! Kind Regards, Mr. Janak Parikh Front Office Manager & Reservations Hotel Vetro Inn, Surat Near Railway Station, Sumul Dairy Road, Surat, Gujarat Reservations: 0261-2531919 / 0261-3115210 /+91 7820071919 Email Id: vetroinn@gmail.com
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ThoughtFool wrote a review Dec 2014
India95 contributions69 helpful votes
4.0 of 5 bubbles
Hotel is close to station - walking distance, a plus if traveling by train. Though in morning be ready for some train noise [hotel claims noise proof rooms but guess with railway station/tracks so close, noise does find its way to the room]

The hotel has really neat rooms, a great bathroom [though no holder for a hand-towel], an in-house restaurant and free wi-fi [must for business travelers like me].

The hotel staff is really great - does their best to accommodate the guest goes out of their way to accommodate. I had requested for early checkin basis my travel schedule; they had taken note and ensured the first room available was allotted. Besides, the front desk was easily helpful to receive calls to guide me with directions even when I reached really early morning. Additionally, while they currently do not have a business centre, the front desk allowed to use one of their workstations for couple of hours. Kudos to their staff.

Breakfast was included in room tariff, and quite a good spread. With in house restaurant, they also had some items available hot off the pan.

In all, a value for money and a great place for a quick and short business stay
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Date of stay: December 2014
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: For a quick short business stay, do not think twice and go for this hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from K'kul R, General Manager at Hotel Vetro Inn
Responded 24 Aug 2015
Dear Guest, Greetings from Vetro Inn-'Spice' Hotel & Restaurant, Surat !! We are grateful to you for allowing us to fulfil your requirements of an affordable & comfortable Hotel stay in Surat. We have reviewed your feedback on our services & facilities and are indeed happy to know that we could please you. It gives us immense satisfaction and joy every time we delight our valued customers. This is because customer care is our all time motto. We assure you that with your kind wishes & generous support, we shall strive to constantly upgrade & improve our services for a better and pleasurable experience of our patrons. Looking forward to your perpetual support and patronage during your visits in Surat. Thanking you once again & wishing you all the best. Kind Regards, Mr. Kkul Relia General Manager Hotel Vetro Inn, Surat Near Railway Station, Sumul Dairy Road, Surat, Gujarat Reservations: 0261-2531919 / 0261-3115210 /+91 7820071919 Email Id: vetroinn@gmail.com
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sumit s wrote a review May 2018
1 contribution1 helpful vote
4.0 of 5 bubbles
Neat and clean room, Food was awesome. Near to railway station, Recommend for family and business trips to surat.

Service was very good. Not enough parking space is the only concern as the this may create issue some time due to heavy rush near railway station.
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Date of stay: May 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Vetro Inn... B, Manager at Hotel Vetro Inn
Responded 23 Jul 2019
Dear Guest, Greetings from Vetro Inn, Surat !! We are grateful to you for allowing us to fulfil your requirements of an affordable & comfortable Hotel stay in Surat. We have reviewed your feedback on our services & facilities and are indeed happy to know that we could please you. It gives us immense satisfaction and joy every time we delight our valued customers. This is because customer care is our all time motto. We assure you that with your kind wishes & generous support, we shall strive to constantly upgrade & improve our services for a better and pleasurable experience of our patrons. Looking forward to your perpetual support and patronage during your visits in Surat. Thanking you once again & wishing you all the best. Kind Regards, Mr. Janak Parikh General Manager Hotel Vetro Inn, Surat Near Railway Station, Sumul Dairy Road, Surat, Gujarat Reservations: 0261-2531919 / +91 9375531919 Email Id: vetroinn@gmail.com
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Report response as inappropriate
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AMP062 wrote a review Nov 2017
16 contributions27 helpful votes
5.0 of 5 bubbles
I am regularly staying in vetri inn surat.one of the best property to stay in Surat. Railway station,bus station,city area is nearer with this hotel.food quality is very good.staff is very nice and co operative.
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Date of stay: October 2017Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Vetro Inn... B, General Manager at Hotel Vetro Inn
Responded 23 Jul 2019
Dear Guest, Greetings from Vetro Inn, Surat !! We are grateful to you for allowing us to fulfil your requirements of an affordable & comfortable Hotel stay in Surat. We have reviewed your feedback on our services & facilities and are indeed happy to know that we could please you. It gives us immense satisfaction and joy every time we delight our valued customers. This is because customer care is our all time motto. We assure you that with your kind wishes & generous support, we shall strive to constantly upgrade & improve our services for a better and pleasurable experience of our patrons. Looking forward to your perpetual support and patronage during your visits in Surat. Thanking you once again & wishing you all the best. Kind Regards, Mr. Janak Parikh General Manager Hotel Vetro Inn, Surat Near Railway Station, Sumul Dairy Road, Surat, Gujarat Reservations: 0261-2531919 / +91 9375531919 Email Id: vetroinn@gmail.com
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sharadsuri wrote a review Jul 2016
New Delhi, India3 contributions2 helpful votes
5.0 of 5 bubbles
Wonderful clean hotel with spotless white bed linen.Can beat any five star housekeeping probably finest and cleanest hotel i have in so many years
Neat and clean corridors ,lift makes u feel great.
Reasonably priced with nice restaurant and friendly staff.
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Date of stay: June 2016
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Any room is nice back side are less noisy though room doors are sound proff
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Fenil R, Manager at Hotel Vetro Inn
Responded 6 Apr 2017
Dear Guest, Greetings from Hotel Vetro Inn, Surat !! We are grateful to you for allowing us to fulfill your requirements of an affordable & comfortable stay in Surat. We have reviewed your feedback on our services & facilities and are indeed happy to know that we could please you. It gives us immense satisfaction and joy every time we delight our valued customers. We assure you that with your kind wishes & generous support, we shall strive to constantly upgrade & improve our services for a better and pleasurable experience of our patrons. Looking forward to your perpetual support and patronage during your visits in Surat. Thanking you once again & wishing you all the best.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ravin C wrote a review Aug 2015
Junagadh, India1 contribution1 helpful vote
5.0 of 5 bubbles
I usually preferred this place as it is having location advantage (explain below) over other hotels...I visited Surat on early in August ,2015 which is lasted for 3 days where I stayed at Vetro inn, Though in past I stayed for two times eariler ......i would love to say that

THIS HOTEL NEVER FAILED ME TO IMPRESS..EVERY TIME FEELS FRESH...I HIGHLY RECOMMEND TRAVELER'S TO STAY @THIS PLACE

This is why i preferred to stay @ Vetro inn spice

Location Advantage : - This property is located near by surat railway station making it first choice for people who usually travel by Trains and businessmen who really wants comfortable stay to sleep after hectic day @ city.......
:

Great Service and management:- Hotel staff has always pleased me with its consistency in its services and politeness and best thing is that even owners are engaged into day to day activity...ensures top class hotel service in Surat ..kudos to Mr.Kekul Relia(Owner) and Vetro inn staffs...

Thank you Vetro inn people for making my stay @ Surat comfortable....
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Date of stay: September 2015Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from K'kul R, General Manager at Hotel Vetro Inn
Responded 2 Sept 2015
Dear Guest, Greetings from Vetro Inn-'Spice' Hotel & Restaurant, Surat !! We are grateful to you for allowing us to fulfil your requirements of an affordable & comfortable Hotel stay in Surat. We have reviewed your feedback on our services & facilities and are indeed happy to know that we could please you. It gives us immense satisfaction and joy every time we delight our valued customers. This is because customer care is our all time motto. We assure you that with your kind wishes & generous support, we shall strive to constantly upgrade & improve our services for a better and pleasurable experience of our patrons. Looking forward to your perpetual support and patronage during your visits in Surat. Thanking you once again & wishing you all the best. Kind Regards, Mr. Kkul Relia General Manager Hotel Vetro Inn Near Railway Station, Sumul Dairy Road, Surat, Gujarat Reservations: 0261-2531919 / 0261-3115210 /+91 7820071919 Email Id: vetroinn@gmail.com
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Answer from jurgita
12 contributions
Dear Ashfaq I hope you got early check in. Sorry for late answer, but this hotel not I running, but my friend😊
qaidzoher t wrote a tip Nov 2022
4 contributions
3.0 of 5 bubbles
"Before you accept your room please check on the commode lids as they have been faultily fixed and tend to drop down on your back. "
Read full review
Voyager05916011837 wrote a tip Nov 2018
1 contribution
5.0 of 5 bubbles
"Non Smoking Hotel & Sound proof Hotel"
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salimrk wrote a tip Sept 2016
Mumbai, India35 contributions4 helpful votes
4.0 of 5 bubbles
"Rooms with station view are good"
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sharadsuri wrote a tip Jul 2016
New Delhi, India3 contributions2 helpful votes
5.0 of 5 bubbles
"Any room is nice back side are less noisy though room doors are sound proff"
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Aridaman103 wrote a tip May 2016
Mumbai, India42 contributions11 helpful votes
5.0 of 5 bubbles
"5th Floor Rooms are highly spacious."
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Not the right property for you?
There are more places to choose from in the Surat area.
PRICE RANGE
HK$250 - HK$352 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
OYO 1928 Hotel Vetro Inn
LOCATION
IndiaGujaratSurat DistrictSurat
NUMBER OF ROOMS
35
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL VETRO INN HK$336 (H̶K̶$̶3̶6̶7̶)

Frequently Asked Questions about Hotel Vetro Inn
Which popular attractions are close to Hotel Vetro Inn?
Nearby attractions include Rangoli Dress Mart (1.1 km) and Shree Sai Ganesh Yuvak Mandal - 1976 (1.2 km).
What are some of the property amenities at Hotel Vetro Inn?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and free parking.
Which room amenities are available at Hotel Vetro Inn?
Top room amenities include air conditioning, a refrigerator, and a desk.
What food & drink options are available at Hotel Vetro Inn?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Hotel Vetro Inn?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Hotel Vetro Inn?
Conveniently located restaurants include BLUE CORIANDER, The Lime Tree, and Gopal Locho Khaman House.
Is Hotel Vetro Inn located near the city centre?
Yes, it is 0.8 km away from the centre of Surat.
Are any cleaning services offered at Hotel Vetro Inn?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Vetro Inn?
The staff speaks multiple languages, including English and Hindi.
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