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About
#64 of 319 hotels in Hurghada
Location
Cleanliness
Service
Value
Steigenberger Aqua Magic is the Red Sea's best luxury family resort addition with comfortable rooms ideal for families guaranteeing privacy for both, parents and children, a generous pool landscape and its own certified aqua park suitable for children and adults. A private beach with sand is just a 6-minute walk away. The hotel offers 394 hotel rooms, 294 family rooms and 15 suites with views of the promenade, pool or sea.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Diving
Golf course
Babysitting
Parking
Wifi
Paid wifi
Lazy river
Rooftop pool
Adult pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Kids' meals
Snack bar
Poolside bar
Rooftop bar
Water park
Darts
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Head massage
Massage
Salon
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Shops
Sun umbrellas
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Modern
Languages Spoken
Russian, Arabic, German
Hotel links
Location
68Somewhat walkable
Grade: 68 out of 100
13Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
Youssif Afifi Road, Hurghada 84111 Egypt
Name/address in local language
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8511Reviews1419Q+A100Room tips
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A big hotel with really good and various food: Chef Mohammed and his team are creating different specialities. We've liked the different areas for the children and the separate areas for adults. Most of the employees are very friendly and we liked the variety of pools. Unfortunately the beach is not very nice: It has many stones and the space is more or less tiny.
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Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
carolewelltravelled wrote a review Dec 2022
Northampton, United Kingdom452 contributions124 helpful votes
+1
Hotel's Favourite
Where to start??!! We were in Hurghada for 28 nights and booked to stay here for 2 nights. We booked a Deluxe room. When we checked in we were upgraded to a family room. This room had a bedroom with 2 beds, a main double bedroom, bathroom with walk in shower and small living area and a balcony. Ideal for a family. The room was spotlessly clean, plenty of towels and great quality linen and toiletries. We were very comfortable in the room but didn't need the extra room as just 2 of us! We we're all inclusive. The drink quality was excellent. Local spirits, wine and beer all very nice and very, very good cocktails! If I wanted to be super picky, I'd like the Creamy cocktails such as pina colada to be made with cream or ice cream to give more texture/ creaminess rather than coconut milk. I would also LOVE to be able to get Sparkling Wine by the glass! As I say, super picky!! Food...buffet breakfast, lunch and dinner. Such a fantastic selection of everything! I don't normally do breakfast but here it's not to be missed!! 3 chefs doing eggs, each with 6 hot plates so never more than 2 people waiting!! A donut wall. A donut wall!! A wall full of donuts!! Cheeses, salads, cereals, porridge, just think of something and it will have been there!! Lunch - grilled meats, salads, veggies, burgers, pizza.. Dinner - outside BBQ, our first night on the BBQ was QUAIL!!! Pasta Chefs, traditional Egyptian fayre, dessert to die for!! Service was super friendly and quick. Tables were cleared and cleaned promptly. Drink orders taken and delivered promptly with top ups just appearing!! There was also an opportunity to purchase menu items like bottles of wine (excellent quality Egyptian wine), imported spirits and liquore coffee's. If you stay for 5 nights you can eat at 1 of the a la carte restaurants for free, as we were only 2 nights we opted to pay 600le to eat in the rooftop restaurant. We had to think long and hard about this as the buffet was excellent and we'd eaten at a couple of excellent restaurants in Hurghada for less, but the menu sounded nice and the setting was lovely. We're glad we did, it was very nice and the service was great. There is a huge pool area at this hotel! 3 massive pools and a lazy river!! The hotel was full but we always managed to find sunbeds, the pool guys are so helpful and very friendly, moving beds, arranging towels etc. It was great to have pool bar service too!! Quick, prompt, regular!!! The pools were heated but not the lazy river!! There is also an adult only rooftop pool which was really nice and relaxing. It had a decent sized pool but it was only to cool off in, ankle depth! Again, the staff here were great!! There is an area called the Souk where the entertainment is held. It has a stage, a bar with drinks served in decent plastic glasses which we liked to see as the area is family/kids, snack bar, ice cream parlour, kids PlayStation area, kids arcade, shops, pharmacy, opticians etc. An excellent area for the evening and the entertainment was good too! We were really impressed with this area, it was different to anything we'd seen before. We enjoyed our 2 nights so much, we booked another 2 nights the following week!! We booked the same type of room and was again upgraded this time to a family suite! This had the same bathroom and a big lounge which had 2 beds which in this type of room could be used as sofas, a big double bedroom. It also had 2 balconies and an amazing pool view! Had we been a family, the 1st family room would have been better as it was 2 separate bedrooms, this suite you had to walk through the 'kids room' to get to the toilet. But the balcony was much bigger, so I suppose it depends on your requirements. The beach is great!! Its a walk across the street and once there you can get a golf buggy to the beach or walk 6 minutes through the gardens/ golf course. Again, the staff are super friendly helping with towels, beds, drinks etc. I can assure you the alcoholic cocktails are not alcohol free!! We don't get too involved with the animation teams but they were really good!! Decent music played and a good atmosphere. A la carte restaurant on the beach was good. Basic snack type food, pizza, chicken etc but very tasty. We enjoyed a bottle of fizzy in the sunshine and it was amazing!! The sea was warm, a little rocky to get in, shoes definitely needed. The beach would benefit from a sweep to make it look nice but it was one of the cleanest beaches we've been on, the clients, especially the smokers were very respectful. We've visited Egypt 20+ times and stayed at many hotels. This hotel is by far the best we've stayed at. We are already looking to book for longer next year. We cannot fault anything, the staff are friendly and efficient, cleanliness, gardens, beach, food & drinks, everything! Edit... the 1 and only thing I can complain about is the lack of power in the shower! Had we been staying longer I would have needed it addressed.…
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
5 Helpful votes
Helpful
Response from Guest Relation, Guest Services / Front Office at Steigenberger Aqua Magic
Responded 9 Dec 2022
Dear Ms Carolwell! Warm greetings from Steigenberger Aqua Magic. We would like to appreciate you for being with us. It is make us very happy that you find our hotel very good. Our employees providing maximum attention for your satisfaction. Thank you for paying attention for all of it. We will be happy to see you soon again. Best regards, Ms. Irina Ostroverkhova. Guest Experience & Quality Assurance Officer Steigenberger Aqua Magic
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If wifi would be better and bathroom on higher standard it could be perfect. People who work there are very kind and helpfull. Great food, great swimmingpools, i can definetly come there again in next years.
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Relation, Guest Services / Front Office at Steigenberger Aqua Magic
Responded yesterday
Dear Valuable Guest Thanks for your valuable feedback at Steigenberger Aqua Magic. And many thanks for sharing all comments as it will be definitely considered And hope to be of service to you again on your next visit. Steigenberger Aqua Magic Guest Relation Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The resort was much bigger than I expected, everything is spectacular. Even if the food from the main restaurant was repeated, every day were some new dishes. The vibe is very friendly, the staff is always ready to help, and the waiters are the best. Also, you can book 3 reservations for free at the specialty restaurants and it’s amazing. The only problem is that there is so much to discover in the resort, that you realize everything only at the end when you have to go home. If you can, take 10-14 days for this resort. We’ll come back for sure!
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Relation, Guest Services / Front Office at Steigenberger Aqua Magic
Responded 2 days ago
Dear Valuable Guest Thanks for your valuable feedback at Steigenberger Aqua Magic. And many thanks for sharing the comments We will certainly share these nice comments with our team here to improve, and hope to be of service to you again on your next visit. Steigenberger Aqua Magic Guest Relation Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great concept and service in hotel. Everything works together and there were not any bad energy. Only thing that they must improve is wifi. Only works in some part of hotel. I sugest to buy internet card if You need to work or for social media.
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Relation, Guest Services / Front Office at Steigenberger Aqua Magic
Responded 3 days ago
ear Valuable Guest Thanks for your valuable feedback at Steigenberger Aqua Magic. And many thanks for sharing the comments We will certainly share these comments with our team here to improve, and hope to be of service to you again on your next visit. Steigenberger Aqua Magic Guest Relation Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff was very polite and careful, the food was delicious and the drinks too. We liked the atmosphere and the music. The restaurant was very clean and welcoming with a very beautiful view and we had a great dinner!
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Guest Relation, Guest Services / Front Office at Steigenberger Aqua Magic
Responded 5 days ago
Dear Guest, Many thanks for your posted review. On behalf of all the team of our Steigenberger Aqua Magic we would like to seize the opportunity to thank you once more for having been our guests. It was our pleasure to be at your service and we are looking forward to welcome you soon once more in our family hotel. Best regards, Steigenberger Aqua Magic Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The best meat that i've eaten in hurghada and probably the best restaurant in the Steigenberger Aqua Magic. The service was very kind and helpful. The restaurant has a romantic atmosphere with a littel touch of egypt. Thank you
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Relation, Guest Services / Front Office at Steigenberger Aqua Magic
Responded 5 days ago
Dear Annikao583, Thank you so much for the wonderful review of our Steigenberger Aqua Magic. It is our goal to provide our guests with a relaxing and memorable vacation while they are away from home and we are glad to have succeeded in that with you. The entire Team is looking forward in welcoming you back in the future. With kindest regards, Steigenberger Aqua Magic Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not a true 5 star hotel hotel. Out of 7 of us who came to this hotel 6 of us were ill for a prolonged period of time, 4 of us are still currently Ill and this has been over 3 weeks. Myself got salmonella poisoning from the hotel, on day three and still have serious stomach cramps, my wife and 2 kids both have a parasite from the water called Crypto, hotel asked for proof, all sent over and the only email we got back was you just have gotten this from outside the hotel! Disgusted! None of us are outside the hotel only at the beach restaurant which is part of your hotel. ( all of us were ill before this) This is something that you need to take seriously! Writing an email about your health and safety practices are at high standards does not proof this atall. I will be taking this much further and you haven't heard the last of us. I have further evidence of others who have stayed at your hotel in the last month that they have contracted e-coli, salmonella and serious stomach issues that are ongoing. I will never be coming back, my kind of Egypt is tainted forever by the experience and attitude this hotel has shown me and my family PLEASE DO NOT STAY AT THIS HOTEL - if you want to make your family Ill.…
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Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
First off I did a 5 star review, but when we got home we still felt so ill from this hotel. We got tested positive for Samsonella and parasite from them. After waiting for DAYS from them to reply after sending evidence, they have just tried to pass blame on trips (which we didn’t even eat on as we all were feeling unwell!) we went on but if they did knew exactly who we was, my stepdad left a bad review saying how he missed all the trips because he was ill already! Passing the blame on other companies is so unprofessional and NOT okay!! We have evidence we have contacted these illnesses from this hotel and even environmental health in the Uk have been in touch! and they are still unwilling to take accountability, look at the Aqua magic called ‘steigenberger Aqua magic Red Sea Hurghada’ people with the same time as us posting how they got the same thing! This is not acceptable, I never leave bad reviews on here but this is disgusting attitude from the management team blaming others when other people have salmonella in thier hotel. We haven’t been able to go back to work or school because we are all ill still but the hotel only seems to care how they look on social media!…
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The hotel is interesting the stuff is very friendly specially at the beach and the restaurants and the reception The vacation was perfect and make me and my family very happy we will repeat this trip in the best chance
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Relation, Guest Services / Front Office at Steigenberger Aqua Magic
Responded 5 days ago
Dear Guest, Many thanks for your posted review. On behalf of all the team of our Steigenberger Aqua Magic we would like to seize the opportunity to thank you once more for having been our guests. It was our pleasure to be at your service and we are looking forward to welcome you soon once more in our family hotel. Best regards, Steigenberger Aqua Magic Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$112 - US$152 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
steigenberger al dau club hotel hurghada, steigenberger al dau hotel, steigenberger al dau resort
LOCATION
EgyptRed Sea and SinaiHurghada
NUMBER OF ROOMS
723
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Claim Your ListingSTEIGENBERGER AQUA MAGIC HK$946 (H̶K̶$̶1̶,̶0̶4̶0̶) - Updated 2023 Prices & Resort Reviews - Hurghada, Egypt
Frequently Asked Questions about Steigenberger Aqua Magic
Which popular attractions are close to Steigenberger Aqua Magic?
Nearby attractions include Elements Club & Lounge (0.1 km) and Cleopatra Bazar Mamsha Mall (0.1 km).
What are some of the property amenities at Steigenberger Aqua Magic?
Some of the more popular amenities offered include a rooftop bar, free breakfast, and a pool.
Which room amenities are available at Steigenberger Aqua Magic?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Steigenberger Aqua Magic?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Steigenberger Aqua Magic?
Yes, free parking is available to guests.
What are some restaurants close to Steigenberger Aqua Magic?
Conveniently located restaurants include City Pub Hurghada, S-Square Samurai, and S-Square Sushi Bar.
Are there opportunities to exercise at Steigenberger Aqua Magic?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Steigenberger Aqua Magic have an airport shuttle?
Yes, Steigenberger Aqua Magic offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Steigenberger Aqua Magic have airport transportation?
Yes, Steigenberger Aqua Magic offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Steigenberger Aqua Magic?
Yes, dry cleaning and laundry service are offered to guests.
Does Steigenberger Aqua Magic offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.