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Sheraton Atlantic City Convention Center Hotel

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Two Convention Boulevard, Atlantic City, NJ 08401
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Traveller (439)
360
Panoramas (28)
Room & Suite (270)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 01/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Atlantic City Convention Center Hotel
Updated 01/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 49 hotels in Atlantic City
Location
Cleanliness
Service
Value
Embrace work and play at Sheraton Atlantic City Convention Center Hotel. Our vibrant, pet-friendly hotel features an ideal location adjacent to the Atlantic City Convention Center, the Boardwalk and Tanger Outlets. Settle into well-appointed rooms and suites with HD LCD TVs, plush bedding and high-speed Wi-Fi. Stop by one of our on-site restaurants, for craft beers and mouthwatering American fare. Chart your own adventure at Sheraton Atlantic City Convention Center Hotel.
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Property amenities
Paid public parking on-site
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Free wifi in the business centre
Restaurant
Breakfast available
Vending machine
Meeting rooms
Concierge
Convenience store
Gift shop
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, Spanish
Hotel links
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1595Reviews37Q+A100Room tips
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AndyandSueNJ wrote a review Sep 2022
NJ239 contributions221 helpful votes
+1
It was ok. Nice break from the boardwalk area with a nice view. Parking was a pain across the street and through the convention center for $20 (but it was well lit and staffed at night). Hotel staff was great. Lobby is nice. Pool was closed. The rooms were dated and kind of dingy, definitely in need of a refresh. The cleanliness of the room left a lot to be desired. On the surface looked ok but the. We saw hair in tub and the corner of the bathroom. The rug was clearly not vacuumed since I found a toenail (GROSS). The walls and rugs have stains. The chair had what looked like a food stain that I used a wipe to clean myself. There is no makeup mirror and the lighting in the bathroom in insufficient, and mirror too far away to apply makeup. Water pump made a weird noise. The curtain had stains all over it. Bed was comfortable and sheets clean although the pillowcase had a rip in it. Outside windows were very dirty to the point of looking hazy. Housekeeping began knocking on our door at 9:30. We were sleeping and didn’t hear it and they attempted to come in. They came back at 10:30 even though checkout is at noon- came to find our that someone mistakenly checked our room out early. Maybe I need to rethink my expectations of cleanliness and what we get for our money now, because it seems the entire industry has changed. Less amenities and cleaning for more money seems to be the new theme.
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: Ask for a high floor. Check in at the desk and unload before parking in the garage.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Sheraton Management, Guest Services / Front Office at Sheraton Atlantic City Convention Center Hotel
Responded 1 week ago
I recognize your time is valuable and appreciate the feedback you have taken the time to provide. Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. This has been shared with our housekeeping leaders to ensure this is an isolated incident. My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver. Sincerely, Front Desk Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bill wrote a review Jun 2022
Portsmouth, New Hampshire3 contributions4 helpful votes
Hotel's Favourite
Excellent stay! Brief visit to AC. Hotel is adjacent to train station/ convention center and outlet shops. Also a short walk through outlet street to beach/ boardwalk and casino resorts. Bonvoy Platinum membership recognized, club level was very nice, plus gift shop, cafe and restaurants all onsite. Clean room and comfy Sheraton bed. Will definitely return the next time I’m in AC!
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sheree J wrote a review Sep 2022
New York City, New York84 contributions62 helpful votes
Benefits - Near the outlet mall - Reasonably priced - Guest Services was very responsive. I called to request some items twice and the person was at the door within 10-15 minutes. - Bed was comfy Things To Keep in Mind - If you come without a car and plan on spending most of your time at the boardwalk or boardwalk casino hotels know that this hotel is about a 15-20 minute walk from there (Caesars and Bally’s) and my friend was not much of a walker, so we wound up taking Ubers and taxis a few times especially in the evening. - Hotel needs updating. There were several wear and tear signs in the room. The price makes up for it somewhat, but if this hotel doesn’t start renovating in the next couple of years they will definitely start to loose customers.
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Date of stay: May 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sheraton Management, Guest Services / Front Office at Sheraton Atlantic City Convention Center Hotel
Responded 2 weeks ago
I recognize your time is valuable and appreciate the feedback you have taken the time to provide. Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. This has been shared with our housekeeping leaders to ensure this is an isolated incident. My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MGreen0001 wrote a review Sep 2022
Alexandria, Virginia224 contributions75 helpful votes
September 14, 2022. Overnight stay. Pros: The check-in experience was excellent - - the employee who handled my check-in was welcoming, friendly, and professional; on-site indoor parking directly below the property; common areas are clean and well-maintained; the room assigned to me was clean and well-maintained; the property is within walking distance to many outlet stores and restaurants. Cons: The property is outdated and needs to be renovated. The room assigned to me was drab. The pillows need to be replaced.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Sheraton Management, Guest Services / Front Office at Sheraton Atlantic City Convention Center Hotel
Responded 2 weeks ago
Dear Max G, Thank you for taking the time to let us know about your experience while staying with us. Your experience was below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership teams to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future. Thank you for your positive comment about your check in experience. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Gwen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Barret V wrote a review Aug 2022
West Deptford, New Jersey85 contributions24 helpful votes
I was underwhelmed and a bit disappointed with the accommodations at one of the flagship brands of the Marriott corporation. The decor is very out of date. The air conditioning wasn't effective in keeping the room cool. The mattress sloped towards the center from use and the pillows were also in need of replacement. Not the usual comfortable bedding available at the Sheraton. This is also the first Marriott brand I've stayed at that charged for the Continental breakfast. On a positive note, the entire staff was exceptionally friendly. That alone I gave an extra star for.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sheraton Management, Guest Services / Front Office at Sheraton Atlantic City Convention Center Hotel
Responded 15 Aug 2022
Dear phoenixredwolf, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the Hotel's leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely, Front Desk Supervisor Sheraton Convention Center Hotel 6093443535
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jaauoc wrote a review Jul 2022
New York City, New York109 contributions60 helpful votes
I agree with some reviewers that the fixtures in the rooms were definitely dated but otherwise, they were clean and tidy and did not impede on our much needed rest. The front desk was very busy during check-in but the staff managed the crowd efficiently and in a friendly manner. Even the housekeeper wished us a good day during our departure. I enjoyed seeing the Miss America memorabilia in the lobby and the hotel's proximity to the outlets and the boardwalk added to the enjoyment of our trip.
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Date of stay: July 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ticia B wrote a review Jul 2022
1 contribution
I give this hotel 4 stars mainly for the staff and my experience with their customer service. The hotel is in perfect location to the convention center but is in need of some upgrades. My son was playing basketball at the convention center so we were there for 3 nights. My stay was not without issues but the Night Staff Tammie and Security Sean (spelling), and the day Manager helped make my stay wonderful. Sean went above and beyond to keep me laughing during a very frustrating night at the hotel and helped me move my and my families items to the another room. I really appreciated his time, care, and concern for ensuring everything was perfect before he left and went back to his duty. At a time where customer service is lacking in many industries it was really nice to see that Tammie and Sean were still upholding the Marriott Standards. Sheraton is lucky to have them. I hope by the time I come back they have received the renovations they deserve because I would love to stay again. The breakfast buffet was a nice touch and it was complimentary depending on your elite status. The parking is accross the street at the convention center, if you do self parking, so make sure you drop your bags at the hotel upon check in, and then park your car. The restaurant attached, Tun Tavern, is mediocre. We really didn't enjoy the items we order. Not sure if that has anything to do with the Sheraton or not.
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Date of stay: July 2022
Rooms
Location
Service
Trip type: Travelled on business
Room Tip: If you have allergies they have pure wellness rooms that are feather free and have air purifiers.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Y B wrote a review Jul 2022
Hopewell Junction, New York2 contributions
I was charged a $50 fee for my service animal after I advised the front desk that my pet was trained for a disability. I shared the ADA's website on service animals and specifically directed them to the Q & A section that pertained to my disability. They stated that my service dog was considered and emotional support animal and as such, the fee still applied. Extremely disappointed in Sheraton and will not be returning for this reason.
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Date of stay: July 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sheraton Management, Guest Services / Front Office at Sheraton Atlantic City Convention Center Hotel
Responded 5 Jul 2022
Dear Getaway234535, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the Hotel's leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Front Desk Supervisor Sheraton Convention Center Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bob H wrote a review Jun 2022
Hackettstown, New Jersey2 contributions
HORRIBLE Experience! I’ve been a Sheraton/Bonvoy member for over 20 years. I booked a club room because it offers breakfast, snacks,other amenities that we enjoy. First the room, which your paying a premium for any was dirty, the ceiling was a filthy yellow.The front entrance to the hotels revolving doors looked like a car smashed through it. There was no breakfast I found out, but a voucher to use at the Starbuin the lobby where all you. An get is a muffin. Normally not a big deal but this should have been noted ahead of time on the website. I wouldn’t have booked the room then knowing this. Never once was I greeted as a loyal member, as I have in all other Bonvoy hotels. Staff just doesn’t care. The fact that management has let this hotel turn into such a delapated state is mind boggling. Im actually think of going back to my credit card company and withhold payment because they didn’t deliver on anything that was promised. My advice, stay in one of the casino hotels. You’ll have a better experience. And as for this place, the only improvement would be a wrecking ball. Demolish and start over.
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Date of stay: June 2022Trip type: Travelled with friends
Room Tip: Avoid with your life. Gas station bathrooms are more sanitary than the rooms in this place.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sheraton Management, Guest Services / Front Office at Sheraton Atlantic City Convention Center Hotel
Responded 11 Jun 2022
Dear 65BobH, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the Hotel's leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marathondonna wrote a review May 2022
Atlantic City, New Jersey4 contributions3 helpful votes
We had a great experience. We were very appreciative to get in the room early too, as we were working the Rock n Roll Race EXPO across the street at the convention center. Self Parking was very easy. I got the park n stay package. And the garage was always under supervision by security so I felt safe leaving it there. Except for a few hiccups when we got to the room (which they took care IMMEDIATELY) , we had a great stay. Beds were comfy, and it was quiet !! We will be back!!
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Date of stay: May 2022Trip type: Travelled with friends
Room Tip: I always request a room without a connecting door, which they accommodated for us!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$113 - US$247 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton atlantic city hotel atlantic city, atlantic city sheraton
LOCATION
United StatesNew JerseyJersey ShoreAtlantic City
NUMBER OF ROOMS
502
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Frequently Asked Questions about Sheraton Atlantic City Convention Center Hotel
Which popular attractions are close to Sheraton Atlantic City Convention Center Hotel?
Nearby attractions include Tanger Outlets Atlantic City (0.2 km), Noyes Arts Garage of Stockton University (0.3 km), and African American Heritage Museum of Southern New Jersey (0.2 km).
What are some of the property amenities at Sheraton Atlantic City Convention Center Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Sheraton Atlantic City Convention Center Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sheraton Atlantic City Convention Center Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Atlantic City Convention Center Hotel?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Sheraton Atlantic City Convention Center Hotel?
Conveniently located restaurants include White House Sub Shop, Angelo's Fairmount Tavern, and Wingcraft Kitchen and Beer Bar.
Are there opportunities to exercise at Sheraton Atlantic City Convention Center Hotel?
Yes, guests have access to a fitness centre during their stay.
Is Sheraton Atlantic City Convention Center Hotel located near the city centre?
Yes, it is 0.8 km away from the centre of Atlantic City.
Are any cleaning services offered at Sheraton Atlantic City Convention Center Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sheraton Atlantic City Convention Center Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton Atlantic City Convention Center Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.