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Calle 23 1c 37, Santa Marta, Santa Marta Municipality 470004 Colombia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (92)
Room & Suite (40)
Dining (27)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 23/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from AC Hotel Santa Marta
Updated 23/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#26 of 124 hotels in Santa Marta
Location
Cleanliness
Service
Value
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Boating
Kids stay free
Paid public parking nearby
Parking
Wifi
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Swimup bar
Poolside bar
Rooftop bar
Diving
Snorkelling
Water sport equipment rentals
Canoeing offsite
Children Activities (Kid / Family Friendly)
Kids pool
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Couples massage
Facial treatments
Full body massage
Massage
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Outdoor furniture
Sun deck
Sun terrace
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Private balcony
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Show more
Room types
Mountain view
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish, Dutch
Hotel links
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Location

Full view
94Great for walkers
Grade: 94 out of 100
117Restaurantswithin 0.5 km
34Attractionswithin 0.5 km
98Reviews0Q+A5Room tips
Traveller rating
  • 61
  • 15
  • 11
  • 4
  • 7
Time of year
Traveller type
Language
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  • English
Popular mentions
Jacob wrote a review Mar 2021
4 contributions
Very nice hotel with great views. Close to center of the city, tons of restaurants and bars within 10 minutes walking distance. Professional staff. In particular Andrea at the front desk was very sweet and always very helpful. Can't wait to stay here again!
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Date of stay: March 2021
Location
Cleanliness
Service
Helpful
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Response from Lisette Sprangers, General Manager at AC Hotel Santa Marta
Responded 28 Mar 2021
Dear Curiosity791122 - On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the AC Hotel Santa Marta. It's wonderful to hear you enjoyed your stay with us and especially the service received. We'll share your message with Andrea for sure. Whenever your travels bring you back to Santa Marta, you know where to find us! Warm Regards, Lisette Sprangers General Manager
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Carlotta B wrote a review Feb 2021
5 contributions1 helpful vote
weekend family trip. the hotel is very well located, 5 minutes away from the city center and 2minutes walk from the beach. The pool is quite nice, even though the water is quite cold in the morning, The staff is well prepared, the food is amazing. I recommend the salmon, and the cesar salad. the gym is nicely equipped.
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Date of stay: February 2021
Value
Service
Sleep Quality
Room Tip: ask for a terrace room, on a top floor.
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Helpful
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Response from AC Santa Marta, Guest Services / Front Office at AC Hotel Santa Marta
Responded 11 Mar 2021
Dear 563carlottab, Thank you very much for taking a moment to share your feedback with us regarding your recent stay at the AC Hotel Santa Marta. It is always encouraging to receive positive feedback, particularly when it comes from those who matter the most – you! I am glad you have enjoyed your stay. We hope you choose to create more memories here whenever your travels bring you back to Santa Marta. We'll be waiting for you! Sincerely, Valentina Márquez
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Bonojmr wrote a review Feb 2021
Paris, France7 contributions3 helpful votes
We stay with my parents last weekend and the experience was amazing. Staff was great helping us with all our needs and the food was delicious. The location also is fantastic, and you need only a few minutes to walk into the city center and all the great night life and famous restaurants of the city. Will certainly come back!!!!
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Date of stay: February 2021
Value
Cleanliness
Service
Helpful
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Response from AC Santa Marta, Guest Services / Front Office at AC Hotel Santa Marta
Responded 11 Mar 2021
Dear Bonojmr, Thank you very much for taking a moment to share your feedback with us regarding your recent stay at the AC Hotel Santa Marta. It is always encouraging to receive positive feedback, particularly when it comes from those who matter the most – you! I am glad you have enjoyed your stay. We hope you choose to create more memories here whenever your travels bring you back to Santa Marta. We'll be waiting for you! Sincerely, Valentina Márquez
Read more
John E wrote a review Feb 2021
Los Angeles, California84 contributions52 helpful votes
I had a very enjoyable stay at the AC Hotel by Marriott. Great customer service on check in from Hernan. He was very patient with my poor Spanish and even spoke some English with me. He was very helpful with my questions on check in, as well as other times when I came to the front desk. My room was excellent with a great view. I found my room and the hotel very clean. I ate in the restaurant twice and both times the food and service was good. I only ate breakfast one time and the food and service was also good. All in all, I had a enjoyable four days at the hotel and would stay again when in Santa Marta. Great hotel with great customer service, also nice and clean and quiet. My thanks again to Hernan, an excellent team member.
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Date of stay: February 2021
Rooms
Location
Service
Room Tip: rooms on the upper floors have great views
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Response from AC Santa Marta, Guest Services / Front Office at AC Hotel Santa Marta
Responded 18 Feb 2021
Dear John, Thank you for choosing the AC Hotel Santa Marta for your recent travels to Santa Marta. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our hotel's core values and I will share your comments with the team. Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon! Sincerely, Valentina Márquez
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Elena P wrote a review Feb 2021
Romania4703 contributions664 helpful votes
+1
The hotel was a perfect choice to stay downtown. There are less excellent parts, but also very beautiful parts that this hotel has. The rooms: excellent decoration, clean, with exceptional views of the city, mountains and sea. Thanks to Kevin, I received an upgrade for an elite camera on the 18th floor, which made everything even more panoramic. Sometimes it was necessary to ask for toiletries because they were not. The staff: excellent, nice and ready to help. The breakfast: separately it costs 28.000 cop and it's a menu with 4 options. You can also customize the breakfast by asking for a combination (which I chose to do and then I benefited from a better breakfast, with the ingredients that I wanted). The beaches from downtown: dirty, ugly, full of pieces of glass...Not the best choice to stay there for the beach. The wifi: very good. The shower: hot, good water pressure. The view: amazing!
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Date of stay: February 2021
Value
Rooms
Service
2 Helpful votes
Helpful
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Response from AC Santa Marta, Guest Services / Front Office at AC Hotel Santa Marta
Responded 11 Mar 2021
Dear ElenaP2205, Thank you very much for taking a moment to share your feedback with us regarding your recent stay at the AC Hotel Santa Marta. It is always encouraging to receive positive feedback, particularly when it comes from those who matter the most – you! I am glad you have enjoyed your stay. We hope you choose to create more memories here whenever your travels bring you back to Santa Marta. We'll be waiting for you! Sincerely, Valentina Márquez
Read more
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PRICE RANGE
US$64 - US$97 (Based on Average Rates for a Standard Room)
LOCATION
ColombiaMagdalena DepartmentSanta Marta MunicipalitySanta Marta
NUMBER OF ROOMS
112
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Frequently Asked Questions about AC Hotel Santa Marta
Which popular attractions are close to AC Hotel Santa Marta?
Nearby attractions include Parque de Los Novios (0.3 km), Crab's Bar (0.5 km), and Charlies Bar Santa Marta (0.5 km).
What are some of the property amenities at AC Hotel Santa Marta?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at AC Hotel Santa Marta?
Top room amenities include air conditioning, blackout curtains, and a desk.
What food & drink options are available at AC Hotel Santa Marta?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at AC Hotel Santa Marta?
Yes, free parking and paid public parking nearby are available to guests.
What are some restaurants close to AC Hotel Santa Marta?
Conveniently located restaurants include Caribbean Mojitos, Porthos Steakhouse & Pub Santa Marta, and Patio Querido.
Are there opportunities to exercise at AC Hotel Santa Marta?
Yes, guests have access to a pool and a fitness centre during their stay.
Does AC Hotel Santa Marta have an airport shuttle?
Yes, AC Hotel Santa Marta offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are pets allowed at AC Hotel Santa Marta?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does AC Hotel Santa Marta offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at AC Hotel Santa Marta?
The staff speaks multiple languages, including English, Spanish, and Dutch.