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The Ritz-Carlton, Chengdu

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Traveller (833)
Room & Suite (207)
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Overview
No.269 Shuncheng Main Street, Qingyang District, Chengdu 116017 China See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (996)
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484 results
Traveller rating
421
40
15
6
2
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LanguageEnglish
More languages
421
40
15
6
2
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All reviews the club lounge flair bar guest recognition ladies and gentlemen club manager exceptional hotel nespresso machine best hotel i have ever stayed beautiful hotel the general manager little touches luxury hotel chinese restaurant star service tianfu square room upgrade high tech
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1 - 5 of 484 reviews
Reviewed 2 days ago via mobile

The service is excellent, especially for every gentlemen and ladies(Victoria,Mia,Alice,Allen……)in the club lounge. The environment here is also good, the window position is very comfortable. then,the food are also delicious…… l will back again.

Review collected in partnership with 单个酒店
Thank 15,064,128,775
Reviewed 3 days ago

Don't spend your time or money here. We tossed up between JW Marriott, St Regis and the RItz Carlton Chengdu. We went with the Ritz due to the reviews on Trip Advisor, and also we had never stayed at a Ritz before. We certainly regret...More

Thank uNSeen
Response from Marcel_RCCD, General Manager at The Ritz-Carlton, ChengduResponded 3 days ago

Dear uNSeen, May I first of all thank you for staying with us and spending your valuable time completing the detailed review of your stay experience. I am extremely sorry to learn your stay was not satisfied, and I really want to extend my sincere...More

Reviewed 1 week ago via mobile

Very new, very modern, very nice hotel. As many high brands hotels in China. The location, though, is not great if you are on a vacation. There is not much within a walking distance, you have to get a taxi to go anywhere. Good for...More

Thank gruimed
Response from Marcel_RCCD, General Manager at The Ritz-Carlton, ChengduResponded 1 week ago

Dear gruimed, Thank you very much for staying with us and taking your time to give us feedback. We are very pleasant to learn that you had a great stay with us. All ladies & gentlemen at the Ritz Carlton are looking forward to welcoming...More

Reviewed 1 week ago

Its our first time staying in this hotel. Service is exceptional. Special thanks to the Club Lounge staff Amber, Kevin, Kris, Sheeran, Gillian and also the Concierge team member especially Frank. Their warm, professional and friendly service makes us an unique trip. We had been...More

1  Thank nic k
Response from Marcel_RCCD, General Manager at The Ritz-Carlton, ChengduResponded 1 week ago

Dear nik k, Thank you for taking the time to share your experience at our hotel. We are thrilled to know that the highlight of your stay was the 'fantastic service' and I will ensure Club Team + Ladies & Gentlemen to get recognized for...More

Reviewed 2 weeks ago via mobile

Lovely, reasonably well located facility with good bedroom accommodation, made better with Club Lounge access. Service shortfalls perhaps attributable to language issues? Senior hotel management probably well aware of this service challenge.More

Thank DavidG897
Response from Marcel_RCCD, General Manager at The Ritz-Carlton, ChengduResponded 1 week ago

Dear David G, Thank you very much for taking the time to share your experience at our hotel. We will continue to train our Ladies & Gentlemen to have better English skills and offering more memorable experience for our guests. Thank you very much again...More

View more reviews
About
Description
The Ritz-Carlton, Chengdu overlooks the city's central Tianfu Square. Our luxury hotel in Chengdu, China offers travelers an ideal base from which to explore Chengdu's cultural and culinary wealth as well as the More vast, emerging potential of Western China's dynamic economies. With guest rooms from the 28th to the 41st floor, this 353-room luxury hotel features unmatched views of downtown Chengdu paired with the comfort, privacy and personalized service offered by Ritz-Carlton hotels the world over. Guest rooms include walk-in closets, 5-fixture bathroom's featuring paired sinks, a bathtub, an enclosed shower, and a TOTO intelligent toilet. 113 Ritz-Carlton Club Level rooms and 55 suites feature 800-thread-count linens, personal Butler service and a host of thoughtful accoutrements. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
353
Price range
US$187 - US$312 (Based on Average Rates for a Standard Room)
Location
China > Sichuan > Chengdu
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
353
Price range
US$187 - US$312 (Based on Average Rates for a Standard Room)
Location
China > Sichuan > Chengdu
Photos
Traveller (833)
Room & Suite (207)
Dining (70)
Pool & Beach (13)
Business Centre & Event Rooms (10)
Family and Play Areas (1)
Nearby
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Anyi 158 Inn Chengdu Shuncheng
1 review
.22 km away
Nearby RestaurantsSee all 3,221 nearby restaurants
Lixuan Chinese Restaurant (The Ritz-Carlton, Chengdu)
173 reviews
.03 km away
FLAIR Restaurant & Bar(Ritz-Carlton Chengdu)
162 reviews
.04 km away
Chen Mapo tofu (Luomashi)
268 reviews
.38 km away
Chenmapo Beancurd
140 reviews
.39 km away
Nearby AttractionsSee all 436 nearby attractions
Chunxi Road Pedestrian Street
524 reviews
1.12 km away
Chengdu Museum (Old Hall)
48 reviews
.96 km away
Tianfu Square
234 reviews
.84 km away
World Heritage Network - Huanglong Scenic Valley Adventure Tours
7 reviews
1.13 km away
Questions & Answers
Ask a question
timmo42
30 September 2018|
AnswerShow all 5 answers
Response from SueL_10 | Reviewed this property |
The hotel is 8-mins walk from Luomanshi train station. If you can find a connecting train upon arrival from your high speed train. Otherwise would recommend taking a cab to the hotel.
1
Vote
SueL_10
4 August 2018|
AnswerShow all 3 answers
Response from RockDoc50 | Reviewed this property |
Sorry, I live in the US and don’t know what the weather situation is in Chengdu
1
Vote
ryannmcneil
24 August 2017|
AnswerShow all 10 answers
Response from Acepelli | Reviewed this property |
A taxi is very affordable.
0
Votes
Room Tips
"Don't spend your money here."
uNSeen
4 days ago
Read review
"Book a club floor room - it's more expensive but the food and beverage options are awesome value."
rachelannmorris
4 Aug 2018
Read review
"Splurge for the Club Level."
skidBeverlyHills
31 Jul 2018
Read review
"High floor with city view"
RockDoc50
30 Jul 2018
Read review
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