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The Ritz-Carlton, Chengdu

Overview
No.269 Shuncheng Main Street, Qingyang District, Chengdu 116017 China See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
About
Description
The Ritz-Carlton, Chengdu overlooks the city's central Tianfu Square. Our luxury hotel in Chengdu, China offers travelers an ideal base from which to explore Chengdu's cultural and culinary wealth as well as the More vast, emerging potential of Western China's dynamic economies. With guest rooms from the 28th to the 41st floor, this 353-room luxury hotel features unmatched views of downtown Chengdu paired with the comfort, privacy and personalized service offered by Ritz-Carlton hotels the world over. Guest rooms include walk-in closets, 5-fixture bathroom's featuring paired sinks, a bathtub, an enclosed shower, and a TOTO intelligent toilet. 113 Ritz-Carlton Club Level rooms and 55 suites feature 800-thread-count linens, personal Butler service and a host of thoughtful accoutrements. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Adult pool
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
353
Price range
US$177 - US$226 (Based on Average Rates for a Standard Room)
Location
China > Sichuan > Chengdu
Nearby
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Nearby RestaurantsSee all 3,276 nearby restaurants
Lixuan Chinese Restaurant (The Ritz-Carlton, Chengdu)
208 reviews
.03 km away
FLAIR Restaurant & Bar(Ritz-Carlton Chengdu)
163 reviews
.04 km away
Chen Mapo tofu (Luomashi)
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.38 km away
Chenmapo Beancurd
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Nearby AttractionsSee all 442 nearby attractions
Chunxi Road Pedestrian Street
540 reviews
1.12 km away
Chengdu Museum (Old Hall)
50 reviews
.96 km away
Tianfu Square
244 reviews
.84 km away
World Heritage Network - Huanglong Scenic Valley Adventure Tours
7 reviews
1.13 km away
Reviews & more
1,074Reviews
1,073Photos
8Q+A
100Room tips
Traveller rating
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  • 4
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Show reviews that mention
+2
I took my husband to Chengdu for his birthday and we stayed at the Ritz Carlton for 3 nights. We only landed around 10pm, so I asked the hotel to pick us up from the airport. A friendly lady was waiting for us and it took only a few minutes until our very nice car arrived. The ri
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+1
Special Thanks to Miss Angel for her warmest and kindest assistance with checking-in and upgrading my room to one of the best suites available. Thank you Ritz-Carlton Chengdu. I will definitely come back again!
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Response from Marcel_RCCD, General Manager at The Ritz-Carlton, Chengdu
Responded 2 days ago
Dear jamesjong2008, It is with great pleasure to learn that you had a memorable experience with us, and that you enjoyed the attentive service provided by our Ladies and Gentlemen. We work tirelessly to ensure that all the wishes, needs and desires of our guests are met with the highest standard. I will shared your great comments with Angel and the whole team, your feedback will be the greatest encouragement for all us. Besides, welcome to try our fantastic Mediterranean cuisine at Dining Room on 27/F and fantastic Cantonese & Sichuan local food at Chinese Restaurant Li Xuan next time, I’m sure you will have an wonderful experience too. Also, our swimming pool with underground music and constant water temperature, as well as Spa on 23/F with cozy relaxation lounge, welcome to enjoy a nice Spa treatment next time. Thanks again for your comments and we are looking forward to welcome you & family back to stay with us again. Warm regards, Marcel Damen Acting General Manager
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+7
Stayed 2 nights here. Was disappointed wz the Clef D'Or concierge for his lack of guests expectations. Spent an hr looking for a restaurant he said was easy to find n ended having a sandwich @ starbucks. staff will leave u alone unless u reach out to them for help. room was ok vi
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Response from Marcel_RCCD, General Manager at The Ritz-Carlton, Chengdu
Responded 1 week ago
Dear maxiea2018 , Thank you very much for staying with us and spending your valuable time completing the detailed review of your stay experience. I am extremely sorry to learn your stay was not satisfied, and I really want to extend my sincere apologies. The areas you are highlighting require further follow up from my side, rest assure we reviewing this immediately. If you wish to discuss with me further or have any plans to return I would be available and can be contacted at my email address below. Once again thank you for sharing your experiences and do hope you would consider our property again if your travels bring you back to Chengdu. Warm regards, Marcel Damen Acting General Manager Marcel.Damen@ritzcarlton.com
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I had the pleasure of staying here in November of this year for a five day trip. My friend and I had flown to China on Hainan Airways and had a mini-crisis on our hands as soon as we landed.

We hadn't filled in our middle names when buying the tickets (the field was marked opti
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Response from Marcel_RCCD, General Manager at The Ritz-Carlton, Chengdu
Responded 1 week ago
Dear zangilani, I would like to thank you very much for choosing us and taking your valuable time for write such wonderful review. As The Ritz-Carlton brand, we have been working so hard to provide the finest service to our guest, and I'm glad to know that you are truly satisfied with this experience. I will share your review with Dennis & Team, and I am sure this would be a great encouragement for them. Besides, we have fantastic Cantonese & Sichuan local food in Chinese Restaurant Li Xuan, and Flair Bar on 27/F with great nice view and drink atmosphere, welcome to have a try and make reservation via RC-Chengduleads@ritzcarlton.com , I’m sure you will have an wonderful experience too. Also, our swimming pool with underground music and constant water temperature, as well as Spa on 23/F with cozy relaxation lounge, welcome to enjoy a nice Spa treatment next time. Again, thank you so much for you online comment, and we are looking forward to welcome you back again. Warm regards, Marcel Damen Acting General Manager
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Instructor tony was kindly and friendly, facility on fitness center is so good. I would like to introduce this hotel to my other friends. Whole things at Ritz-Carlton chengdu make me feel great and I will chose it when turn back Chengdu again.
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Review collected in partnership with 单个酒店
Response from Marcel_RCCD, General Manager at The Ritz-Carlton, Chengdu
Responded 1 week ago
Dear Voyager40161116395, Thank you very much for your comments about our service. I will share it with my team, your recognition is very important to us, and also it is a great encouragement. Besides, we have fantastic Cantonese & Sichuan local food at Chinese Restaurant Li Xuan, and Lobby Lounge with exquisite afternoon tea , welcome to have a try and make reservation via RC-Chengduleads@ritzcarlton.com , I’m sure you will have an wonderful experience too. Also, our swimming pool with underground music and constant water temperature, as well as Spa on 23/F with cozy relaxation lounge, welcome to enjoy a nice Spa treatment next time. Warm regards, Marcel Damen Acting General Manager
Read more
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Photo provided by managementThe Ritz-Carlton, Chengdu
Our Club Executive Suite features the space you need to work and relax.
Previous
What hot Asian food is offered for breakfast? Does the club lounge have cocktail hour in the evening? What examples of hot Asian food is offered in the evening club lounge?
Hi, Plenty of hot Asian food such as congee, dim sum and noodle soup. The lounge does have cocktail hour, 5-7 pm I think. The hot Asian food or hot food available at the lounge in the evening in generally limited but they noodles. Hope it helps!
0 votes
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I am coming from Chongqing via high speed train... how far is the station to the hotel?
The hotel is 8-mins walk from Luomanshi train station. If you can find a connecting train upon arrival from your high speed train. Otherwise would recommend taking a cab to the hotel.
1 vote
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Heading to Chengdu in two weeks. How’s the flood situation, if there’s one? Thanks!
Sorry, I live in the US and don’t know what the weather situation is in Chengdu
1 vote
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Is there a free shuttle from the airport?
A taxi is very affordable.
0 votes
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I consider to reserve a room, I have 2 adults & 2 kids, but the rate only cover 3 people's breakfast, so am I allowed to pay for breakfast for my kid? Thanks.
You can pay for the other child. I would simply ask the concierge for 1 more complimentary breakfast for the child since they won;t eat much. Tell them that I sent you.
1 vote
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Previous
12
"The Suites are great!"
"Go for the Club Rooms!"
"Corner suites are fab if you feel like treating yourself"
"centrally located. easy transportation, great view of the city. quiet room and great service"
"Executive Floor rooms have access to a marvellous club lounge with all day F&B"
Previous
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