My first vist to China. My friend told me that this hotel is good. So I selected this place but I was really a frightened , but after the welcome I was really happy. I rate all the five stars keep it up the great work.
Excellent service by very professional staff.thank you for a great week especially robin luo who was a great ambassador for shangri la.we were looked after like we were family which is very reassuring in a strange but nice place like china.
I had a unique experience with a friend who had back trouble and could not move. The staff (Calvin, David, Fiona, Peter, Emiliy, Unee, daisy, dary Amie ad so many I have forgotten) was incredible. They were so helpful in making a bad situation so much better. Thye helped with…
Its so nice and food is good the girl which preserve is so nice i really like that the girl is so nice i like your service i hope so i come back again fine. And i like that you offer me a half Price Thanks Able zhao
The room had excellent views , great staff , lot of choices available at breakfast The staff Potti ,Lily and Seven are very helpful Tour package options available at hotel gave a wide range of choices to explore Suzhou and also have English Guide options
"Horizon club level access is a great plus and worth the extra money. The Buffet on the first floor and Horizon Club are wonderful."
"Lingering Garten very nice - metro nearby walking takes around 10 min."
"if you get a chance, talk to the staff, they are friendly & helpful and knowledgeable."
"We stayed on the 49th floor and all the rooms seem to be good."
"several guys stayed and all the room were excellent"