Chimelong Penguin Hotel Zhuhai

Chimelong Penguin Hotel Zhuhai

Fuxiang Bay, Hengqin New Area, Zhuhai 519031 China
Traveller (400)
Dining (105)
Room & Suite (18)

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About

4.0
#14 of 370 hotels in Zhuhai
4.0 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
3.9 of 5 bubbles
Value

Looking for a place to stay in Zhuhai? Then look no further than Chimelong Penguin Hotel Zhuhai, a family-friendly hotel that brings the best of Zhuhai to your doorstep.

Chimelong Penguin Hotel Zhuhai is a family-friendly hotel offering air conditioning in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.

The hotel features room service. Plus, guests can enjoy a lounge, which has made this a popular choice among travellers visiting Zhuhai. For guests with a vehicle, free parking is available.

Guests of Chimelong Penguin Hotel Zhuhai can find JinXi Hao Zhuang (1.0 mi) a short walk from the hotel when they are feeling hungry and looking for a bite to eat.

If you are interested in exploring Zhuhai, check out a hot spring, such as Zhuahai Sandie Spring.

We’re sure you’ll enjoy your stay at Chimelong Penguin Hotel Zhuhai as you experience everything Zhuhai has to offer.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Kids club
Shuttle bus service
Wifi
Restaurant
Breakfast buffet
Business Centre with Internet Access
Non-smoking hotel
Laundry service
Room features
Air conditioning
Room service
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL STYLE
Family
Mid-range
Languages Spoken
Chinese
157Reviews6Q+A12Room tips
Traveller rating
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Detailed Reviews
Afonsinhotravels wrote a review Jul 2023
Macau, China
4.0 of 5 bubbles
This Hotel is a good suplement to the Chimelong Ocean Kingdom Park in Hengqin as is just side by side to the park and in the middle of nowhere. Decoration is themed for kids and is tending for the mass tourism as some confort details missing like the cleaning standard or the decoration, but have all amenities. As hotel have many guests, check in queue is long and took us more than one hour, but check out is fast and self check out.
Breakfast was buffet style, and choices are plenty, room itself is huge but crowded and most of them families. Having some options places to eat, the restaurant and the buffet have windows to penguins swimming pools so kids just love to stand there in front.
Be aware that as the hotel and the park are in a remote location to access, is hard to reach a available taxi if you want to leave the hotel, as they rely in the customer to call their own taxi.
Read more
Date of stay: November 2022
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BerlynCC wrote a review Feb 2020
5.0 of 5 bubbles
This is the best hotel to stay in if you are going to ZhuHai Chimelong.

It is literally less than 5 minutes to walk to the entrance of the ChimeLong Ocean Park Kingdom

It is perfect for families with young kids...they give a free penguin stuff toy per room...and a penguin key chain...welcome fruits too...

They have a potty for kids, stool to step up on, plates bowls cups utensils for kids that can be heated to disinfect...

The hotel has a convenience store inside...bt a bit pricey...and not 24/7

They also have a small train ride, bump cars, tractor games, feed the fish games and group swing...

They have several restaurants to choose from inside the hotel itself...

The breakfast buffet was huge....wd real live penguins that can be seen beside a glass wall...bt the food was just ok. Not really international, more China asian food.

So I wouldn't suggest to book wd breakfast....there's a bakery where u can buy breads frm near the park itself...and several dimsums etc...

Hope this review helps!!
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 孙 立云, 客户服务/前台 at Chimelong Penguin Hotel Zhuhai
Responded 4 Dec 2020
Thank you for sharing your experience with us.We are delighted to hear that you enjoyed your stay with us, Looking forward to welcoming the family back to Chimelong Penguin Hotel again soon.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Roywidjaja wrote a review Dec 2018
5.0 of 5 bubbles
This is one of several hotels located within an integrated holiday zone, complete with a sprawling Ocean - themed amusement park. There are plenty of options for activities for the family, as well a a scheduled circus show.

Staffs were professional, efficient and helpful. They really thought everything through to cater to your needs and your little one, very children oriented service and amenities throughout this beautiful property.

Rooms were clean, food was excellent. They had Vegas style huge buffet, as well as ala carte options. The aquarium at the Ocean Kingdom theme park is a MUST, they had a couple of whale sharks which was very cool for kids without having to go to exotic diving spots to see. They also had pink dolphins, manatee as well as seals. Another animal that stood out was the Chinese Giant Salamander. This theme park not only provise amusement and fun for families, but also gave an enriching experience for young children in their learning process and knowledge.
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Date of stay: December 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sherry L wrote a review Jan 2020
1.0 of 5 bubbles
We went over Xmas period, the hotel was fully booked with absolutely ridiculous price. So I only purchased the buffet restaurant tickets, hoping to see the penguin and have a great family time. The restaurants opens at 5:30pm, the queue was over 1000 meters long when we arrived at 5:20pm. It was chaotic, and super crowed. People were rude, pushing each other worrying that they can't get food! The restaurant provided a lot of variety of food, however, it was HUGE and with way too many people, we ended up just visiting a few food station. there is one little section with penguins, but one of us have seen them as the restaurant was way too big with way too many people and noise. It was dangerous for kids I would say because people were pushing each other in the queue getting their food, and some soup and food are hot. I would not recommend this place to anyone during busy period at all. Not sure how it is during off-peak season though. But I will never go back again. It was a waste of money and time.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 孙 立云, 客户服务/前台 at Chimelong Penguin Hotel Zhuhai
Responded 4 Dec 2020
Thank you for your review . We sincerely apologize for the inconvenience you have experienced during your stay in our hotel. All your valuable feedbacks have been shared to the concerned departments. We are looking forward to the opportunity to welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Llp wrote a review Apr 2019
HK, Hong Kong
2.0 of 5 bubbles
We were quite disappointed with the family room as it was suppose to be the newest hotel around the park. The rooms didn’t have a bath tub and wasn’t very clean. The buffet dinner was a nightmare!! Huge crowd means you have to line up for 5+ mins to queue for a dish and worse still people were jumping queue and just pure chaos!! I would not recommend people to stay at the hotel as I think it is over price and lacks amenities. Not a very enjoyable stay at all!

我們對企鵝酒店感到非常失望,因為它被認為是公園周圍最新的酒店。 房間沒有浴缸,不是很乾淨。 自助晚餐是一場噩夢!! 因為實在太多人你必須排隊5分鐘以排隊等待一道菜,更糟糕是很多人插隊和場面混亂! 我不建議人們留在酒店,因為我認為價格和設施不成正比。 不是一個非常愉快的住宿!
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Date of stay: April 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RP wrote a review Feb 2018
Manila, Philippines
5.0 of 5 bubbles
I had reservations about this hotel, as the pictures of the rooms on their website didn't seem all that nice.

Well upon arriving at the hotel - the lobby was so huge and grand!

Pluses
- Rooms were very spacious, and for a 'theme park' hotel, it was of a good quality. There was a king bed and a small 'kiddie' bed by the side
- Bathroom was basic (not fancy) but clean, and spacious; cute set of toiletries when arranged together forms a family of penguins.
- Buffet spread was so wide and very good! There is even a tea section where you can make your own tea - loose leaf teas, not tea bags. A super wide variety where I was even able to make my favorite dried longan tea.
- The cartoons on their channel were so entertaining - i mention this because these cartoons are only available at Chimelong hotels and Theme Parks.
- Very near the theme park; just a short covered walkway away.
- There is a small minimart inside the hotel as well
- There is a small play area for kids within the hotel as well.

Minuses: Can't think of any really. I can just say that if you don't expect this to be a luxe hotel then your kids will be really happy!

It was just a bit difficult communicating as most of them could not speak English as the park is catered to locals.
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Date of stay: November 2017
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chimelong_Group, Customer Service at Chimelong Penguin Hotel Zhuhai
Responded 25 Feb 2018
Thank you for taking time to write such a positive review of your stay at Chimelong Penguin Hotel. We are delighted you enjoyed your stay and our facilities. At Chimelong we do aim to ensure each guest who visits has the most memorable and special experience, and I am thrilled we achieved this. We do hope that you will decide to stay with us again, so we will have the pleasure of welcoming you back. Thank you!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Frans W wrote a review Jan 2017
Jakarta, Indonesia
1.0 of 5 bubbles
never ever stay in this hotel unless you are familiar with china culture
front desk rude , cant speak english , double charge credit card, IGNORE WHAT YOU SAID , !!!!
the HOTEL are not ready for foreigner or tourist
Read more
Date of stay: January 2017
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BearFamilyHongKong wrote a review Jan 2016
Hong Kong, China
4.0 of 5 bubbles
We are there with elderly and baby. It was really a good experience with the servcie from Penguin Hotel staff. The buffet was huge and food variety plenty. the Ocean Theme Park is within walking distance and well organized. Our stay was well taken care of by the staff especially Swan.
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Date of stay: December 2015
3.0 of 5 bubblesLocation
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: Rooms with Firework and Park view prefers
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mazam11 wrote a review Nov 2015
Lucknow, India
4.0 of 5 bubbles
Penguin Hotel is one of 3 hotels inside the Zhuhai Chimelong complex. The Ocean theme park and carrying the Largest Aquarium in the world. The hotel room is clean and neat, nicely decorated, there are a lot of things you can do for team building. The firework is truly amazing. It is next to the Aquarium, which is in itself another great attraction. Breakfast buffer can be better. Will love to come back.
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Date of stay: November 2015
4.0 of 5 bubblesValue
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sleepsless wrote a review Jul 2015
Hong Kong
1.0 of 5 bubbles
Bedroom - Food stuck to the walls and on the floor, urine all over the wall adjacent to the WC, mold in the shower, sticky, stained floor tiles, stained bedding and a splatter of something unmentionable dried on the bed headboard...

Dinner in the canteen that is passed off as a 3 meal restaurant was extremely poor. having been asked to leave the 3 meal at the adjacent circus hotel because a travel company had booked the entire restaurant, we were forced to try the pigswill at the Penguin hotels 3 cattle market.

Having fought of numerous queue jumpers we were finally seated at one of the canteen tables. With far more seating capacity than buffet counters could handle, we had to physically fight to get even close to some food before the bus loads of vultures filled their plates with basically everything available. (only to leave it uneaten in vast piles on every table). what we did manage to secure was of extremely poor quality, cold and unpalatable, that we basically just ate some fruit and left.

Breakfast was worse. We were directed to a secondary outlet "the Fountain Restaurant" because the 3 meal was full.. However, there was almost no food available and the staff were unwilling to put out the food they had reserved in chillers. what we did get was cold and tasteless. when we did raise our comments staff then simply dumped various plates of random food on our table, presumably cleaned from other tables first.. and reluctantly provided us with orange juice (that tasted of cockroach waste..) Asked to speak to a manager but no body ever came - I eventually found someone in different uniform hovering by the host stand - completely pointless speaking to him and not even an apology offered even though he did speak English.

Having sent many years travelling for work, staying in hotels of various catagories, probably over 150 room nights a year , I have to say this is the absolute worst hotel experience I have ever had...
Read more
Date of stay: July 2015
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: stay somewhere else if you want a decent room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jenny M asked a question Feb 2016
Vancouver, Canada9 contributions14 helpful votes
if I have 2 adults and 2 kids, do I need to book 2 rooms?
高gao asked a question Jul 2018
1 contribution2 helpful votes
你好,想請問2019年2月份是還沒開放預訂,還是早已售完?
Answer from Chimelong_Group
你好!感謝你對珠海長隆企鵝酒店的支持。所有企鵝酒店官網套票的早餐都是屬於自助早餐,如果是雙人套票的話,小朋友一米以下可以免費享用自助早餐,1米到1.5米可以加購一張兒童自助早餐券,RMB60起一張,期待在長隆見到你!
dalaw1 wrote a tip Dec 2017
Hong Kong, China89 contributions44 helpful votes
4.0 of 5 bubbles
"You may choose the theme park view."
Read full review
leot88 wrote a tip Mar 2017
Jakarta, Indonesia24 contributions
5.0 of 5 bubbles
"ask for the view that can take a look at the fireworks parade at night"
Read full review
Peide77 wrote a tip Dec 2016
Shenzhen, China145 contributions82 helpful votes
4.0 of 5 bubbles
"choose higher floor. Make sure the room is clean"
Read full review
Wolf Archer wrote a tip Sept 2016
Berlin, Germany31 contributions14 helpful votes
3.0 of 5 bubbles
"The higher the floor, the further from the noise"
Read full review
Teruce wrote a tip Jul 2016
Hong Kong, China269 contributions146 helpful votes
5.0 of 5 bubbles
"Rooms on high levels in the right direction are much more expensive but very good for in-room fireworks display viewing."
Read full review
Not the right property for you?
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PRICE RANGE
HK$1,070 - HK$1,499 (Based on Average Rates for a Standard Room)
LOCATION
ChinaGuangdongZhuhai
NUMBER OF ROOMS
2,000
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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CHIMELONG PENGUIN HOTEL ZHUHAI HK$1,078 (H̶K̶$̶1̶,̶2̶8̶9̶)

Frequently Asked Questions about Chimelong Penguin Hotel Zhuhai
Which popular attractions are close to Chimelong Penguin Hotel Zhuhai?
Nearby attractions include The House of Dancing Water (6.3 km), Skycab Cable Car (Wynn Palace) (6.1 km), and City of Dreams (6.1 km).
What are some of the property amenities at Chimelong Penguin Hotel Zhuhai?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Chimelong Penguin Hotel Zhuhai?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Chimelong Penguin Hotel Zhuhai?
Yes, free parking is available to guests.
What are some restaurants close to Chimelong Penguin Hotel Zhuhai?
Conveniently located restaurants include Crystal Jade La Mian Xiao Long Bao, Chiado Portuguese Restaurant, and The Roadhouse Macau.
Are there opportunities to exercise at Chimelong Penguin Hotel Zhuhai?
Yes, guests have access to a fitness centre during their stay.
Are there any historical sites close to Chimelong Penguin Hotel Zhuhai?
Many travellers enjoy visiting Taipa Village Macau (7.0 km), Largo Eduardo Marques (2.2 km), and Sam Mo Temple (6.4 km).
Is Chimelong Penguin Hotel Zhuhai accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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