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The Westin Zhongshan Guzhen

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No. 98 Tongxing Road, Guzhen Town, Zhongshan 528421 China
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US$112
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Free cancellation until 12/01/22
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Traveller (161)
Room & Suite (58)
Dining (33)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#4 of 483 hotels in Zhongshan
Location
Cleanliness
Service
Value
Travellers' Choice
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Indoor play area for children
Children Activities (Kid / Family Friendly)
Airport transportation
Car park
Wifi
Hot bath
Indoor pool
Heated pool
Yoga room
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids' meals
Wine / champagne
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Executive lounge access
Newspaper
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Minibar
Cable / satellite TV
Walk-in shower
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
Languages Spoken
English, Chinese
Hotel links
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34Reviews1Q+A0Room tips
Traveller rating
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Popular mentions
Alex W wrote a review Apr 2021
China40 contributions3 helpful votes
Another high-rise hotel in Guangdong, China, with great views at every direction. The rooms were modern, yet lacking in detail. Breakfast was a hit-or-miss, but the dinner buffet was one of the best offerings in Zhongshan. Service was consistent. I couldn't remember the names of the associates, but everyone I met were professional and enthusiastic. This includes the F&B manager and front desk staffs. An exception lies in the employees in Seasonal Tastes restaurant, where some of the servants were unprofessional and ill-mannered.
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Date of stay: February 2021
Location
Cleanliness
Service
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Response from Cai Krystal, 营销 at The Westin Zhongshan Guzhen
Responded 2 weeks ago
Dear Guest, Thank you for sharing your experience at The Westin Zhongshan. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
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askyoyo wrote a review Feb 2021
china19 contributions
booked 5 club floor rooms to spend Chinese New Year so we can hang out at the club lounge. Have been verifying facilities prior to arrival but when we checked in, was advised club lounge is closed and we can have our afternoon tea at the lobby bar and breakfast and dinner at the restaurant . We were fine about that but after looking at the afternoon tea selections of 4 different kind of mini cakes, and not offered any sparkling water, we filed a complaint . Not to mention that the other guests at the lobby bar received their paying order promptly and we sat for more than 45 minutes and was told repeatedly we can help ourselves to the mini cakes . This is definitely not we expected from club lounge and for being gold and platinum elite. Finally Chris Chen came to our rescue , brought something from the restaurants and got us some Pellegrino and even sent some to our rooms. Little too late as it was tine for dinner already . Everything else was great. Chris helped made reservations at restaurant at the business center downstairs and personally escorted us there so we don’t get lost (hotel is connected to a huge mall) This is a example for how one can turn a bad situation to a We will be back situation !
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Date of stay: February 2021Trip type: Travelled with friends
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Response from Cai Krystal, 营销 at The Westin Zhongshan Guzhen
Responded 2 weeks ago
Thank you for writing such a lovely review. We are especially grateful for your kind compliments to our staff at the Westin Club Lounge. I look forward to sharing your compliments with them and know that they will appreciate your review. Coming from a discerning traveler such as yourself, your high praise for our hotel's service, buffet breakfast, facilities and amenities are gratefully received. We hope to welcome you (and your family) back to our hotel again soon.
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Hkchanrc wrote a review Dec 2019
Hong Kong, China92 contributions52 helpful votes
Was there one night as part of the tour package. It is new and modern, spectacular view. There are staff greet us at lobby and direct us to shopping mall which was good. Breakfast and buffet dinner was great. Dinner with unlimited oysters, seafood was good taste just a bit small in size. Hot dishes and soup are not hot enough. Overall fine. Breakfast with enough western food for me just pastries so so. Swimming pool too shallow. And temperature a bit cool. Sauna and steam not working when I was there. By the way, I got locker key but cannot find any towel in the changing room. Hope the hotel can improve and sustain. The location is remote and I wonder if enough guests go for this class of hotel, as shopping mall quite quiet and supermarket also without guests when we were visiting.
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Date of stay: December 2019Trip type: Travelled as a couple
2 Helpful votes
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Response from TheWestinZhongshan, 公关经理 at The Westin Zhongshan Guzhen
Responded 29 Dec 2019
Dear Guest, thank you for sharing your experience. And your feedback will inspire us to constantly improve the level of service. Thank you again for your time and look forward to your coming again.
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mikebakkar wrote a review Oct 2019
Sacramento, California44 contributions40 helpful votes
This is brand new hotel opened on September 10, 2019. We arrived at the hotel at 7pm and we were greeted by Max the duty manager at the Westin Club Lounge. Max, Yuki, Nancy and Sherry made sure we had everything we needed. They were all very pleasant, kind and helpful!! The room was excellent with modern decoration, lighting and automatic curtains that open as soon as you enter the room. The food and drinks are very impressive at the Club lounge and the breakfast was terrific with fresh squeezed juice and gourmet ice cream. 2 nights was not enough for us at this hotel. We cannot wait for our next trip in January to stay again at this hotel.
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Date of stay: October 2019
2 Helpful votes1 Save
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Response from TheWestinZhongshan, 客户关系经理 at The Westin Zhongshan Guzhen
Responded 14 Oct 2019
Thank you for writing such a lovely review. I am especially grateful for your kind compliments to our staff at the Westin Club Lounge. I look forward to sharing your compliments with them and know that they will appreciate your review. Coming from a discerning traveler such as yourself, your high praise for our hotel's service, buffet breakfast, facilities and amenities are gratefully received. We hope to welcome you (and your family) back to our hotel again soon.
Read more
PRICE RANGE
US$83 - US$117 (Based on Average Rates for a Standard Room)
LOCATION
ChinaGuangdongZhongshan
NUMBER OF ROOMS
302
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Frequently Asked Questions about The Westin Zhongshan Guzhen
Which popular attractions are close to The Westin Zhongshan Guzhen?
Nearby attractions include Sun Wen Memorial Park (6.9 km), Cha'an Temple (3.6 km), and Cha'an Park (6.0 km).
What are some of the property amenities at The Westin Zhongshan Guzhen?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Westin Zhongshan Guzhen?
Top room amenities include a minibar, air conditioning, and a desk.
What food & drink options are available at The Westin Zhongshan Guzhen?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Zhongshan Guzhen?
Yes, free parking, a parking garage, and street parking are available to guests.
What are some restaurants close to The Westin Zhongshan Guzhen?
Conveniently located restaurants include Ross, XinQiao Seafood, and Chuan Xiang Ju (DongFeng).
Are there opportunities to exercise at The Westin Zhongshan Guzhen?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does The Westin Zhongshan Guzhen have airport transportation?
Yes, The Westin Zhongshan Guzhen offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Westin Zhongshan Guzhen?
Yes, dry cleaning and laundry service are offered to guests.
Does The Westin Zhongshan Guzhen offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Zhongshan Guzhen?
The staff speaks multiple languages, including English and Chinese.