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Tower B, Great China International Finance Center, No.1003 Shennan Road, Futian District, Shenzhen 518048 China
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveller (524)
Room & Suite (238)
Dining (74)
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A note from Hilton Shenzhen Futian
Updated 10/12/21

About

#39 of 3,270 hotels in Shenzhen
Location
Cleanliness
Service
Value
Centrally located in the heart of the Shenzhen city in the Central Business District, the hotel is within walking distance of the Shenzhen Stock Exchange, Shenzhen Convention & Exhibition Centre and City Hall. Experience the exciting city vibe amongst spacious accommodations, tempting on-site dining options and state-of-the-art business and leisure facilities while staying connected to the city centre complex, which provides access to the shopping mall and more.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Paid wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Car hire
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English, Chinese

Location

Full view
64Somewhat walkable
Grade: 64 out of 100
63Restaurantswithin 1 km
2Attractionswithin 1 km
Contact
Tower B, Great China International Finance Center, No.1003 Shennan Road, Futian District, Shenzhen 518048 China
Name/address in local language
Getting there
Shenzhen Airport29 kmSee all flights
Hong Kong Intl Airport30 kmSee all flights
GangxiaShenzen Metro7 min
Civic CenterShenzen Metro12 min
See all nearby hotels
500Reviews12Q+A37Room tips
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Larry T wrote a review Aug 2022
Singapore, Singapore8 contributions3 helpful votes
+1
Pleasant stay that meets Hilton standard with a very good breakfast spread covering local Chinese and international offerings. Diamond status recognition and basic lead-in twin room booking was upgraded to executive twin room. Decent location in downtown but some construction is obstructing the view from the breakfast restaurant. Prices drop toward the last minute so it seems like booking early is not recommended. Hotel accepts international credit cards but not contactless methods such as apple pay or paywave, so make sure you bring the physical cards or have Chinese payments.
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Date of stay: August 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Abdullah K wrote a review May 2022
1 contribution
I stayed at this hotel for over a month. The best part about the hotel stay was the staff they are very welcoming and a good staff. One hotel member who stood out the most was a gentleman named Ethan. Ethan was very nice and professional hotel employee. He was always helpful with any information about the city and or any issues I had with my stay. Also very good conversationalist in English which is good for me because I don’t speak Chinese so I can’t communicate with ease. I would recommend this hotel to anyone.
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Review collected in partnership with 单个酒店
Date of stay: May 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Stanley C wrote a review Feb 2022
new york621 contributions88 helpful votes
+1
As a Hilton Diamond member, I appreciated the upgrade to a premier room (junior suite) and the fruit platter. I want to thank the kind and helpful staff from housekeeping, the front desk, and the restaurant staff at Mis. U on the second floor. I am also grateful for the professional and courteous service provided by Oscar and his staff although the executive lounge was only open for one more night on the day of my check in. They are closed for 7 days until February 8th. Nonetheless, Oscar and his team should be acknowledged. I also want to give praise and recognition to Lucas at front desk for his helpfulness as well as his courtesy to give me a card holder to remember my stay at the hotel. Finally, I want to say thank you to all of the chefs for a very good CNY dinner that was paired with a nice sparkling wine from France. All in all, it really was a good stay as everyone was very good in terms of guest service.
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Date of stay: January 2022Trip type: Travelled solo
Room Tip: Line 2, Gangxia North. With construction, take exit B, quick right. Keep walking straight down to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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MiAlGa wrote a review Oct 2021
Beijing, China36 contributions10 helpful votes
My company chose Hilton Shenzhen Futian for a 2 day conference and client event. Excellent location for us and the meeting room & facilities were great with excellent setup and coffee breaks. The room was a very spacious Executive Room with big working desk and nice view. What deserves special mention is the outstanding Club Lounge Team. Rarely have I seen such engaged and super polite team members really going beyond what you would expect accommodating my every request. To feel an emotional connection makes all the difference when traveling and my highest compliments go to the Club Lounge Mgr Oscar and to Ethan. The lounge was spotless, the offerings delicious and the service heavenly. I hope that the hotel recognizes that they have 2 superstars with these passionate gentlemen. I also had the opportunity to meet the Ops Dir Helen and the Front Office Mgr Dylan and realized that the top service of everyone in this hotel is just a reflection of their leadership. To sum up: Well Done!!! Can’t wait to come back to Hilton Futian when returning to Shenzhen.
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Date of stay: October 2021
Rooms
Location
Service
Trip type: Travelled on business
Room Tip: Executive room at back of hotel. Enjoy blue skies views without obstruction of high rise buildings
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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M1563 wrote a review Sep 2021
Milpitas, California1 contribution
Super old guest room with constant construction noise from outside. Small lobby with limited staff. Upgraded to so called deluxe king. Not much difference. Won’t stay there next time. Can’t believe it is a 5 year old Hilton in SZ.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Melinda C wrote a review May 2021
1 contribution
This was my worst living experience in Hilton. I AM REALLY SCARED by hair dryer fired. I informed hotel but nobody come to say sorry!! When I checked out I asked them to explain, manager MS Echo called me and explain its common because of lady's long hair ( I am short hair),and no sorry words.....this is 5 star hotel, they think hair dryer fire is common?? oh, really ridiculous attitude and non professional service!!! This issue is matter to life !!!!!!
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Date of stay: April 2021
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: be careful by using electric machines. very older and unsafe
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Shenzhen Futian Hilton, 其他 at Hilton Shenzhen Futian
Responded 9 May 2021
Dear guest, Thank you for sharing your experience with us. We feel deeply sorry for what you have encountered during your stay with us. This is not up to our standard and definitely not our expectation. We will conduct regular check-up for all equipment to avoid safety issue.Thank you again for bringing this issue to us and help us improve. Please accept our sincere apology for your experience here.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ThaiCookingRocks wrote a review May 2021
Changchun, China774 contributions144 helpful votes
+1
Lets start with location, its a really strong location, but there are better ones, but this is not far from the things you need, and I would stay here again without question. Check in was easy, even with the language barrier. Translation apps might be helpful if you don't know Chinese. The lobby is nice, and the front desk was friendly. The corner room I got on the 11th floor was one of my favorite rooms to date. It was very roomy, without being too large. A bathroom that comfortable held two. Could have probably easily held 4 or 5, but didn't have the chance to find out. The oversized tub my wife gave high marks too. The rain head was actually a nice amount of water and so rain shower heads do. The wardrobe room is what made a big difference. Nice space to leave al of our belongings in. The nicely sized desk sat in a well proportioned alcove, (room sounds to generous, but alcove too small) The bed was comfortable and room all around. A chaise lounge and a comfortable chair and hassock. Loved the view with the old buildings up close ringed by the building up of Shenzhen gleaming modern buildings. Oscar, Rose and Ethan in the Executive Lounge helped make the stay great. As we went each night they were on top of the game, being there and helpful without being intrusive. There was a couple of weird things about the Executive Lounge that I don't understand. Their wine selection is terrible. Both the red and whites are fruity and sweet. Choices better made by college girls on their night out when they don't like to taste wine. There was a grand total of two champagne flutes and one was so grubby and gross, but it stayed on the shelves even when it was pointed out it was too stained to be used by any self respecting guest. I did a taster of the wine in the one flute and showed the other to my wife because it was so stained that it couldn't be cleaned and yet there it sat. They shuffled it away, but it was back on the shelf the next night. They have tiny glasses, other than the wine glasses. There was one normal sized glass to make a highball in, and I asked for another. They returned with a glass that was not clean. They did take it back to clean it, but there is a real issue with a clean glass and the right glasses. Its odd, but worse is that wine. Ew! And not sure why they have two tequilas and nothing that mixes with tequila. Martini and Rossi? What, is this the 80s? Minor, and weird, but I expect someone to have enough taste from the Executive Lounge to make a proper wine choice and know what kind of liquor makes sense. The food was solid and welcomed. A good array of tastes and flavors from the curry chicken, rice, fish, salad makings and bread, and the ever taunting desserts! yum! Breakfast has all the odds and ends to make anyone feel full and happy. There wasn't anything outstanding there, but it was all good. The egg center was helpful in making me perfect poached eggs. (OK, something was outstanding.....) and on the last day, when they saw me enter it wasn't long before I had poached eggs on my table! Nice service guys. The toaster was a shame. It was one of those conveyor belt ones and they have an arrow for the best setting. And it didn't barely warm up the bread. closer inspection showed that the upper heating elements weren't working. So it barely toasted and it would just do one side. Come on breakfast crew, someone knows that is the case. Spring for a new toaster they aren't that expensive! Everything, other than those couple of glasses were very clean. The people were great and the location puts you in close proximity to what you need to see in Futian.
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Date of stay: April 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Shenzhen Futian Hilton, 其他 at Hilton Shenzhen Futian
Responded 9 May 2021
Dear guest, Thank you for staying with us and sharing your feedback here! We are pleased to know that you enjoyed your stay here. Your satisfaction and recognition are what keep us going, and your suggestion helps us improve and achieve higher standards. Thank you again for your detailed sharing. We sincerely welcome you back for your next trip!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jianxu wrote a review Mar 2021
Shenzhen, China144 contributions
+1
This hotel has a Great location , you will find it is convenient to everywhere. Also , this hotel has nice staffs . Thank you executive lounge manager Jessie. Warming welcome to the guest. However, there’s some shortage, for instance, metro under construction in front of the main gate influencing in and out.
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Date of stay: March 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Shenzhen Futian Hilton, 总经理 at Hilton Shenzhen Futian
Responded 9 Mar 2021
Dear valued guest, it's great that you stayed with us! It's our pleasure to provide you nice services and cozy environment. Though the metro construction is not expected, we're going to make sure our services can create good experiences. Thanks again for your comments and hope you will visit us again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stanley C wrote a review Feb 2021
Macau, China1133 contributions218 helpful votes
Chose here to celebrate my birthday trip, room is upgraded to king one bed room suite. There is construction in front of the hotel, it’s there since I visited this hotel few years ago and not yet done. noice is expected and advised by fo, and you can really hear it from 8am till 10pm. Breakfast and club lounge is average, they don’t serve white wine and sparking wine here. Overall I still prefer staying at the sekou Hilton.
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Date of stay: February 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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Response from Shenzhen Futian Hilton, 总经理 at Hilton Shenzhen Futian
Responded 28 Feb 2021
Dear valued guest, we're very glad that you stayed with us during your birthday night, and wish you a happy birthday! We felt very sorry for not providing you a "wow" birthday experiences in our hotel. It's our mistake and for sure, we're going to take the problems you mentioned seriously. We will take actions soon and hope we will give you an amazing experiences when you visit us next time. Best wishes to you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MJellick wrote a review Jun 2020
Shenzhen, China187 contributions105 helpful votes
I stayed here because of it's location as well as the pool. Both turned out to be average, but for the price (less than $100 USD), not bad. The location was a nice walk to the CBD, about 20 minutes, while the pool was nice and refreshing, if not a bit dated. Either way, both were good, but not great. The service and cleanliness were what you would expect from a Hilton hotel, and overall, I would recommend this hotel.
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Date of stay: June 2020
Cleanliness
Service
Room Tip: Two sides, but not much to look at
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Shenzhen Futian Hilton, 其他 at Hilton Shenzhen Futian
Responded 12 Apr 2021
Dear MJellick, thank you for staying with us and taking time to leave your comments. The hotel is located at the Shenzhen Futian financial district, 5-minute drive to Shenzhen key business buildings and shopping malls. Thank you for bringing up the pool facilities, and we will take care of the maintenance to provide a better experience for our guests. We look forward to seeing you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$105 - US$129 (Based on Average Rates for a Standard Room)
LOCATION
ChinaGuangdongShenzhen
NUMBER OF ROOMS
320
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Frequently Asked Questions about Hilton Shenzhen Futian
Which popular attractions are close to Hilton Shenzhen Futian?
Nearby attractions include Shenzhen Museum (1.0 km), Yijing Town Center (1.1 km), and Huang Ting Shopping Plaza (1.2 km).
What are some of the property amenities at Hilton Shenzhen Futian?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Shenzhen Futian?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Shenzhen Futian?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Shenzhen Futian?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Shenzhen Futian?
Conveniently located restaurants include Flavorz (all-day dining restaurant), Paletto Italian Restaurant, and Haidilao Hotpot.
Are there opportunities to exercise at Hilton Shenzhen Futian?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hilton Shenzhen Futian have airport transportation?
Yes, Hilton Shenzhen Futian offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Shenzhen Futian?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Shenzhen Futian offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.