Wyndham Grand Shenzhen
No.2009 Caitian Road, Futian District, Shenzhen China
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US$121
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US$121
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About
#16 of 1,744 hotels in Shenzhen
Location
Cleanliness
Service
Value
Wyndham Grand Shenzhen is well known for its convenient CBD location, which is nearby the Shenzhen International Convention and Exhibition Center in the Central Business District of Shenzhen. The hotel is right next to the metro of Gangxia Station, which is direct metro access to key borders such as Futian and Luohu Checkpoint. It takes only 15 minutes to Hongkong by high-speed rail directly, also 10 minutes to Huanggang Port, 40 minutes to Shenzhen International Airport and 90 minutes to Hong Kong International Airport by car. There are 273 well-appointed rooms with Chinese and Western dining options, a lobby lounge plus the outdoor garden is designed to provide a relax business environment in this hustle and bustle city of Shenzhen.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Hot bath
Indoor pool
Fitness / spa changing rooms
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Spa
24-hour security
Concierge
Doorperson
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Modern
Languages Spoken
Chinese
Location
69Somewhat walkable
Grade: 69 out of 100
122Restaurantswithin 1 km
5Attractionswithin 1 km
No.2009 Caitian Road, Futian District, Shenzhen China
Name/address in local language
Getting there
GangxiaShenzen Metro2 min
Convention & Exhibition CenterShenzen Metro9 min
Car HireSee all Shenzhen car hire
1384Reviews7Q+A25Room tips
Reviews
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温德姆酒店位置优越，交通便利，地铁站出门就走到了。酒店设施齐全，房间布局合理，干净整洁，住的很舒服，夜景非常好看。 前台人员服务都很好，特别是Johnson很主动，热情。酒店的早餐也很不错，品种丰富，选择多，性价比很高，下次去深圳会再次入住！！！ The Wyndham Hotel is conveniently located just outside the subway station. The hotel is well equipped,the room layout is reasonable, clean and tidy, the stay is very comfortable, the night view is very beautiful. The front desk staff was very helpful, especially Johnson,who was very active and enthusiastic. The hotel breakfast is also very good, rich variety, many choices, cost-effective, next time to Shenzhen will stay again!!
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Date of stay: October 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Had a wonderful stay at the Wyndham Grand in Shenzhen. This is a great business hotel located centrally in the city, and close to the business district. The staff is very professional and can help you navigate Shenzhen, with taxis, and subway, or walking. If you need anything, just ask for William Deng, he is a 5-star experienced professional in the hotel industry.
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Date of stay: October 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: Walk to the nearby Avenue One mall for great food and bars.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Convenient hotel next to Line 2/ Line 10 Gangxia station. Exit D. From shekou port is 50mins away. Room bed is comfortable but pillow can be better. Toilet flushing has some issue, and always creating noise. Housekeeping tidy my room and cleared away my small facial tubes:( Breakfast is not fancy. Advise u to skip the hotel breakfast and go out explore the local yum cha or cafe brunch.
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Date of stay: January 2023Trip type: Travelled with friends
Room Tip: U need wechat pay or alipay if u want to travel the metro. Bring hk octopus card. They dont have...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from M G, 其他 at Wyndham Grand Shenzhen
Responded 17 Aug 2023
Dear guest, we appreciate you letting us know about your stay through your review, The hotel is always committed to providing guests with a high standard of service, so that guests feel warm. We apologize for the problem you have raised. The hotel has organized relevant departments to solve the problem you mentioned and make improvements. Hope to provide you with more satisfactory service next time! Have a good life! Wyndham Grand Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A very bad experience after our stay. After housekeeping thrown out/or taken away our toiletries. -Issue no1) Entering room without permission when DND was activated and neither was the housekeeping light activated. So entering the room without permission is a violation of the guests personal space & personal security. -Issue no2) Housekeeping taking/throwing away personal items which was clearly left on the vanity and not in the waste bin. Even if we asked for housekeeping to clean there should be no way that they can decide on what items to take away, at the most they should only empty the waste bins and put other items nearly aside. How can they determine what is waste, so hence we cannot exclude the fact that items may have been taken for personal benefit/use. The next day the staff at the front desk Savana Chu was not helpful in anyway about our loss and insisted she would not pass on the GM details or complaints department for me to file a complaint. She also gave us a fake telephone number to call! So I hope the GM can see this post & get back to me for a more professional & sincere apology/compensation of some sort. As this not only violated the number one rule of hospitality which is guest security as this can also be deemed as a criminal act by some. I hope the reaction from the Wyndham hotel group will be more favourable when they read this post than what was shown by the front desk staff on handling this situation.…
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Date of stay: May 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
I stayed at the Wyndham for 3 nights and the rooms are really nice (clean, big, high ceiling, nice bathtub, comfy bed), but wifi didn't work at all. The concierge said it is because of China Internet restrictions, but my cell phone data (HK/China SIM card) was working well while the wifi was really slow (slower than in the '90s). As I need a good wifi connection for work and private stuff I will not go there anymore.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
My first stay here for business whilst in Shenzhen. Very comfortable rooms and great views over the city. Attentive and accommodating staff. Good location withing a cheap taxi ride of most places. Will always stay here moving forward whilst in the area on biz
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from GM1062, Executive Secretary at Wyndham Grand Shenzhen
Responded 19 Jan 2020
Dear guest， Thanks for taking the time to tell us about your experience at Wyndham Grand Shenzhen. It is always a pleasure to receive positive feedback from guests. We are encouraged for your comments on our rooms and staffs and will try harder to provide guests with more satisfying services. Have a nice trip in China and Happy New Year O(∩_∩)O. Look forward to your next delightful stay with us~
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was our 1st time at the Wyndham in Shenzhen and it was an amazing experience. First thing, peoples attention was fascinating in special, Hassan, Thank you so much for everything we loved all the details. Second things, The hotel its very nice, the rooms perfect and de summing pool was incredible, I will definitely return to Wyndham Grand Shenzhen from Mexico.
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Review collected in partnership with 单个酒店
Date of stay: December 2019
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from GM1062, Executive Secretary at Wyndham Grand Shenzhen
Responded 1 Jan 2020
Dear guest， Thanks for your support as always and taking the time to tell us about your experience at Wyndham Grand Shenzhen. It is always a pleasure to receive positive feedback from guests. We are encouraged for your comments on Hassan, rooms and will try harder to provide guests with more satisfying services. Have a nice trip in China and look forward to your next delightful stay with us~ Happy New Year O(∩_∩)O
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was our 1st time at shenghzhen and it was a very nice experience at this hotel perfect rooms and location also the guest relation officer Mr HASSAN was a great help and he really takes good care of guests helping in every single detail in & outside the hotel.
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Date of stay: December 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from GM1062, Executive Secretary at Wyndham Grand Shenzhen
Responded 1 Jan 2020
Dear guest， Thanks for your support as always and taking the time to tell us about your experience at Wyndham Grand Shenzhen. It is always a pleasure to receive positive feedback from guests. We are encouraged for your comments on Hassan, rooms and will try harder to provide guests with more satisfying services. Have a nice trip in China and look forward to your next delightful stay with us~ Happy New Year O(∩_∩)O
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was great be be here in this hotel. I was about to stay in some other hotel in this area but I chose this hotel by chance, and later I realised that it was my luck to be here. I got these feelings from check in, and it kept till my check out. I would like to mention two girls at reception Zoe and Candy with smile and quick service. Room was spacious with city view that looks great specially in the evening. Coming back soon
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Date of stay: December 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from GM1062, Executive Secretary at Wyndham Grand Shenzhen
Responded 30 Dec 2019
Dear guest， Thanks for taking the time to tell us about your experience at Wyndham Grand Shenzhen. It is always a pleasure to receive positive feedback from guests. We are encouraged for your comments on Zoe and Candy and will try harder to provide guests with more satisfying services. Have a nice trip in China and we are looking forward to your next delightful stay with us~
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Modern hotel, nice furnishing. First thing we noticed was the high ceiling. We were upgraded to executive room. We had a nice stay. Love the location, within walking distance to the mall with tons of restaurants.
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Date of stay: December 2019
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from GM1062, Executive Secretary at Wyndham Grand Shenzhen
Responded 29 Dec 2019
Dear guest， Thanks for your support as always and taking the time to tell us about your experience at Wyndham Grand Shenzhen. It is always a pleasure to receive positive feedback from guests. We are encouraged for your comments on our location，rooms and will try harder to provide guests with more satisfying services. Have a nice trip in China and look forward to your next delightful stay with us~
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$108 - US$169 (Based on Average Rates for a Standard Room)
LOCATION
ChinaGuangdongShenzhen
NUMBER OF ROOMS
273
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Claim Your ListingWYNDHAM GRAND SHENZHEN HK$875 (H̶K̶$̶2̶,̶0̶3̶9̶) - Updated 2023 Prices & Hotel Reviews - China
Frequently Asked Questions about Wyndham Grand Shenzhen
Which popular attractions are close to Wyndham Grand Shenzhen?
Nearby attractions include Shenzhen Convention and Exhibition Centre (0.9 km), Lavo (1.1 km), and Yijing Town Center (0.8 km).
What are some of the property amenities at Wyndham Grand Shenzhen?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Wyndham Grand Shenzhen?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Wyndham Grand Shenzhen?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Wyndham Grand Shenzhen?
Yes, free parking is available to guests.
What are some restaurants close to Wyndham Grand Shenzhen?
Conveniently located restaurants include Flavorz (all-day dining restaurant), Paletto Italian Restaurant, and Shang Garden.
Are there opportunities to exercise at Wyndham Grand Shenzhen?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Wyndham Grand Shenzhen have airport transportation?
Yes, Wyndham Grand Shenzhen offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Wyndham Grand Shenzhen?
Yes, dry cleaning and laundry service are offered to guests.
Does Wyndham Grand Shenzhen offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.