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No.2009 Caitian Road, Futian District, Shenzhen China
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Traveller (416)
Room & Suite (169)
Dining (73)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#15 of 3,269 in Shenzhen
Location
Cleanliness
Service
Value
Travellers' Choice
Wyndham Grand Shenzhen is well known for its convenient CBD location, which is nearby the Shenzhen International Convention and Exhibition Center in the Central Business District of Shenzhen. The hotel is right next to the metro of Gangxia Station, which is direct metro access to key borders such as Futian and Luohu Checkpoint. It takes only 15 minutes to Hongkong by high-speed rail directly, also 10 minutes to Huanggang Port, 40 minutes to Shenzhen International Airport and 90 minutes to Hong Kong International Airport by car. There are 273 well-appointed rooms with Chinese and Western dining options, a lobby lounge plus the outdoor garden is designed to provide a relax business environment in this hustle and bustle city of Shenzhen.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Hot bath
Indoor pool
Fitness / spa changing rooms
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Spa
24-hour security
Concierge
Doorperson
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Modern
Languages Spoken
Chinese

Location

Full view
75Somewhat walkable
Grade: 75 out of 100
122Restaurantswithin 1 km
5Attractionswithin 1 km
1251Reviews7Q+A23Room tips
Traveller rating
  • 1,133
  • 77
  • 18
  • 6
  • 17
Time of year
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Patman wrote a review May 2020
Shanghai, China7 contributions3 helpful votes
A very bad experience after our stay. After housekeeping thrown out/or taken away our toiletries. -Issue no1) Entering room without permission when DND was activated and neither was the housekeeping light activated. So entering the room without permission is a violation of the guests personal space & personal security. -Issue no2) Housekeeping taking/throwing away personal items which was clearly left on the vanity and not in the waste bin. Even if we asked for housekeeping to clean there should be no way that they can decide on what items to take away, at the most they should only empty the waste bins and put other items nearly aside. How can they determine what is waste, so hence we cannot exclude the fact that items may have been taken for personal benefit/use. The next day the staff at the front desk Savana Chu was not helpful in anyway about our loss and insisted she would not pass on the GM details or complaints department for me to file a complaint. She also gave us a fake telephone number to call! So I hope the GM can see this post & get back to me for a more professional & sincere apology/compensation of some sort. As this not only violated the number one rule of hospitality which is guest security as this can also be deemed as a criminal act by some. I hope the reaction from the Wyndham hotel group will be more favourable when they read this post than what was shown by the front desk staff on handling this situation.
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Date of stay: May 2020
2 Helpful votes
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Roam20083580233 wrote a review Feb 2020
Zurich, Switzerland1 contribution
I stayed at the Wyndham for 3 nights and the rooms are really nice (clean, big, high ceiling, nice bathtub, comfy bed), but wifi didn't work at all. The concierge said it is because of China Internet restrictions, but my cell phone data (HK/China SIM card) was working well while the wifi was really slow (slower than in the '90s). As I need a good wifi connection for work and private stuff I will not go there anymore.
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Date of stay: December 2019
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Alex_DB_68 wrote a review Jan 2020
London, United Kingdom7 contributions11 helpful votes
My first stay here for business whilst in Shenzhen. Very comfortable rooms and great views over the city. Attentive and accommodating staff. Good location withing a cheap taxi ride of most places. Will always stay here moving forward whilst in the area on biz
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Date of stay: January 2020Trip type: Travelled
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Response from GM1062, Executive Secretary at Wyndham Grand Shenzhen
Responded 19 Jan 2020
Dear guest, Thanks for taking the time to tell us about your experience at Wyndham Grand Shenzhen. It is always a pleasure to receive positive feedback from guests. We are encouraged for your comments on our rooms and staffs and will try harder to provide guests with more satisfying services. Have a nice trip in China and Happy New Year O(∩_∩)O. Look forward to your next delightful stay with us~
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dittaya_2006 wrote a review Jan 2020
Bangkok, Thailand33 contributions19 helpful votes
The hotel is very modern. The room is very big, worth the price. The room is also very clean and well organized. The staff are also very friendly. The hotel is located in the middle of the city. It’s easy to travel around. Recommend to stay when you visit Shenzhen.
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Date of stay: January 2020Trip type: Travelled
2 Helpful votes
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Response from GM1062, Executive Secretary at Wyndham Grand Shenzhen
Responded 8 Jan 2020
Dear guest, Thanks for your recommendation and taking the time to tell us about your experience at Wyndham Grand Shenzhen. It is always a pleasure to receive positive feedback from guests. We are encouraged for your comments on our rooms and staffs and will try harder to provide guests with more satisfying services. Have a nice trip in China and Happy New Year O(∩_∩)O. Look forward to your next delightful stay with us~
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Isai Motuto wrote a review Jan 2020
Uruapan, Mexico2 contributions4 helpful votes
It was our 1st time at the Wyndham in Shenzhen and it was an amazing experience. First thing, peoples attention was fascinating in special, Hassan, Thank you so much for everything we loved all the details. Second things, The hotel its very nice, the rooms perfect and de summing pool was incredible, I will definitely return to Wyndham Grand Shenzhen from Mexico.
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Review collected in partnership with 单个酒店
Date of stay: December 2019
Location
Service
Sleep Quality
2 Helpful votes
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Response from GM1062, Executive Secretary at Wyndham Grand Shenzhen
Responded 1 Jan 2020
Dear guest, Thanks for your support as always and taking the time to tell us about your experience at Wyndham Grand Shenzhen. It is always a pleasure to receive positive feedback from guests. We are encouraged for your comments on Hassan, rooms and will try harder to provide guests with more satisfying services. Have a nice trip in China and look forward to your next delightful stay with us~ Happy New Year O(∩_∩)O
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PRICE RANGE
US$107 - US$142 (Based on Average Rates for a Standard Room)
LOCATION
ChinaGuangdongShenzhen
NUMBER OF ROOMS
273
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Frequently Asked Questions about Wyndham Grand Shenzhen
Which popular attractions are close to Wyndham Grand Shenzhen?
Nearby attractions include Shenzhen Convention and Exhibition Centre (0.9 km), Lavo (1.1 km), and Yijing Town Center (0.8 km).
What are some of the property amenities at Wyndham Grand Shenzhen?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Wyndham Grand Shenzhen?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Wyndham Grand Shenzhen?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Wyndham Grand Shenzhen?
Yes, free parking is available to guests.
What are some restaurants close to Wyndham Grand Shenzhen?
Conveniently located restaurants include Flavorz (all-day dining restaurant), Paletto Italian Restaurant, and Shang Garden.
Are there opportunities to exercise at Wyndham Grand Shenzhen?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Wyndham Grand Shenzhen have airport transportation?
Yes, Wyndham Grand Shenzhen offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Wyndham Grand Shenzhen?
Yes, dry cleaning and laundry service are offered to guests.
Does Wyndham Grand Shenzhen offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.