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Fuhua Road, Futian District Great China International Exchange Square, Shenzhen 518048 China
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Traveller (1001)
Dining (130)
Room & Suite (12)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 16/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Shenzhen Futian Hotel
Updated 16/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#17 of 3,269 in Shenzhen
Location
Cleanliness
Service
Value
Travellers' Choice
Located in the heart of Shenzhen central business district, next to the Shenzhen Convention & Exhibition Center and with direct access to the Shenzhen metro system, Sheraton Shenzhen Futian Hotel welcomes both business and leisure travelers from all over the world. The hotel hosts an indoor heated pool and a fitness center, so you can keep your fitness routine when you travel. Rest in one of our 354 rooms with a flat-screen TV enjoying movies or have a bubble bath to relax. Fuel yourself with the buffet breakfast every morning or dine in any of our restaurants featuring Italian dishes, international cuisines. Sit back and relax in the lobby bar with afternoon tea or cocktails.
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Property amenities
Free parking
Wifi
Adult pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Business Centre with Internet Access
Conference facilities
Paid public parking nearby
Parking
Paid wifi
Indoor pool
Heated pool
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
ATM on site
Butler service
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Room service
Safe
Coffee / tea maker
Minibar
Cable / satellite TV
Walk-in shower
Seating area
Sofa
Telephone
VIP room facilities
Bottled water
Iron
Wake-up service / alarm clock
Refrigerator
Kitchenware
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Luxury
Languages Spoken
English, Chinese
Hotel links
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Location

Full view
96Great for walkers
Grade: 96 out of 100
192Restaurantswithin 1 km
17Attractionswithin 1 km
2567Reviews1Q+A81Room tips
Traveller rating
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Time of year
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Popular mentions
Gong L wrote a review 4 May
1 contribution
The hotel is in a good location, walking past Futian high-speed rail station is very close, there are many shopping malls and restaurants nearby, just across the road, the room has a good view, the lounge staff Frances Vicky Lily are very welcoming, it is a good stay
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Date of stay: May 2022Trip type: Travelled
Helpful
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Response from Sheraton SZ, Marketing at Sheraton Shenzhen Futian Hotel
Responded 3 weeks ago
Dear guest, warmest greeting from Sheraton Shenzhen Futian Hotel! Thank you very much for your valuable time on sharing your pleasant stay in our hotel. It really motivate us to keep improving and doing better. It will be a great pleasure to pass your complimentary service comments to our team members. We trust our hotel will be your next stay’s choice again and looking forward to your coming back soon.
Read more
Yu J wrote a review 4 May
1 contribution
Overall, the Sheraton Hotel is worth staying, although the hotel is a bit old, but it still looks so luxurious, the hotel lobby is brilliant. The room helped to arrange the executive room, the room was comfortable and big, the view was very nice, you can see the peace building. To be commended is the lounge staff Frances Vicky Lily is very professional, good service, fast response, whether it is room arrangements or invoicing, very sweet. Located in the center of Futian, Shenzhen, the subway is also very convenient, next to the Convention and Exhibition Center, Huangting Square, shopping and eating are very convenient. Return to choose Sheraton Greater China again!
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Date of stay: May 2022Trip type: Travelled
Helpful
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Response from Sheraton SZ, Marketing at Sheraton Shenzhen Futian Hotel
Responded 3 weeks ago
Dear guest, warmest greeting from Sheraton Shenzhen Futian Hotel! Thank you very much for your valuable time on sharing your pleasant stay in our hotel. It really motivate us to keep improving and doing better. It will be a great pleasure to pass your complimentary service comments to our team members. We trust our hotel will be your next stay’s choice again and looking forward to your coming back soon.
Read more
li y wrote a review 3 May
1 contribution
The first time to stay in The Sheraton Shenzhen Greater China Hotel, the experience is quite good, especially the Executive Lounge Frances Vicky lily, good service attitude, fast response, large room, can try to help and solve problems based on customer needs, very grateful.
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Date of stay: May 2022Trip type: Travelled
Helpful
Share
Response from Sheraton SZ, Marketing at Sheraton Shenzhen Futian Hotel
Responded 3 weeks ago
Dear guest, warmest greeting from Sheraton Shenzhen Futian Hotel! Thank you very much for your valuable time on sharing your pleasant stay in our hotel. It really motivate us to keep improving and doing better. It will be a great pleasure to pass your complimentary service comments to our team members. We trust our hotel will be your next stay’s choice again and looking forward to your coming back soon.
Read more
新宇 刘 wrote a review Feb 2022
1 contribution
The location is good, it is very convenient to go everywhere, and there are many places to shop and eat around. The hotel is a bit old, the decoration is older, the hygiene conditions are not bad, the rooms are quite large, and the hotel is fully equipped. 24th floor executive lounge, but the service is very good, Miss Frances Ina is very gentle, especially warm
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Date of stay: February 2022Trip type: Travelled
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Response from Sheraton SZ, Marketing at Sheraton Shenzhen Futian Hotel
Responded 27 Feb 2022
Dear guest, warmest greeting from Sheraton Shenzhen Futian Hotel! Thank you very much for your valuable time on sharing your pleasant stay in our hotel. It really motivate us to keep improving and doing better. It will be a great pleasure to pass your complimentary service comments to our team members. We trust our hotel will be your next stay’s choice again and looking forward to your coming back soon.
Read more
lhjguang wrote a review Feb 2022
2 contributions3 helpful votes
We stayed at the Sheraton in Shenzhen and were upgraded to a suite with lounge access. Service was impeccable! Each time we entered the lounge we were greeted in a genuinely friendly manner. Jill took very good care of us. She remembered our names and our preferences. Always service with a big smile!
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Date of stay: February 2022Trip type: Travelled
Helpful
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Response from Sheraton SZ, Marketing at Sheraton Shenzhen Futian Hotel
Responded 26 Feb 2022
Dear guest, warmest greeting from Sheraton Shenzhen Futian Hotel! Thank you very much for your valuable time on sharing your pleasant stay in our hotel. It really motivate us to keep improving and doing better. It will be a great pleasure to pass your complimentary service comments to our team members. We trust our hotel will be your next stay’s choice again and looking forward to your coming back soon.
Read more
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PRICE RANGE
US$112 - US$160 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
福田喜来登酒店, 深圳喜来登大酒店, sheraton shenzhen, shenzhen sheraton
LOCATION
ChinaGuangdongShenzhenCivic Center
NUMBER OF ROOMS
354
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Frequently Asked Questions about Sheraton Shenzhen Futian Hotel
Which popular attractions are close to Sheraton Shenzhen Futian Hotel?
Nearby attractions include COCO Park (0.8 km), Shenzhen Museum (0.9 km), and Shenzhen Convention and Exhibition Centre (0.6 km).
What are some of the property amenities at Sheraton Shenzhen Futian Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton Shenzhen Futian Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Shenzhen Futian Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Shenzhen Futian Hotel?
Yes, free parking and paid public parking nearby are available to guests.
What are some restaurants close to Sheraton Shenzhen Futian Hotel?
Conveniently located restaurants include Flavorz (all-day dining restaurant), Paletto Italian Restaurant, and Bus Grill Turkish Steakhouse.
Are there opportunities to exercise at Sheraton Shenzhen Futian Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and fitness classes during their stay.
Is Sheraton Shenzhen Futian Hotel located near the city centre?
Yes, it is 0.8 km away from the centre of Shenzhen.
Are any cleaning services offered at Sheraton Shenzhen Futian Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Shenzhen Futian Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Shenzhen Futian Hotel?
The staff speaks multiple languages, including English and Chinese.