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St.Helen Shenzhen Bauhinia

No.2002 Qiaocheng East Road, Futian District, Shenzhen 518040 China
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Traveller (192)
Room & Suite (73)
Dining (39)

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About

#93 of 1,527 hotels in Shenzhen
Location
Cleanliness
Service
Value
Well located in the OCT Zone ,only twenty minutes drive from Shenzhen Airport , 5 minutes from Mangrove Forest , Folk Culture Village , Window of World and OCT Bay . Hotel has 8 function conference rooms , free beverage in Minibar and free local call in room . The quiet living environment could make the business trip more comfortable and easeful .
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court
Children Activities (Kid / Family Friendly)
Conference facilities
Wifi
Hot bath
Outdoor pool
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Spa
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Quiet
Family

Location

No.2002 Qiaocheng East Road, Futian District, Shenzhen 518040 China
Name/address in local language
St.Helen Shenzhen Bauhinia
Getting there
Somewhat walkable
Grade: 62 out of 100
62
Shenzhen Airport
22.3 km
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Hong Kong Intl Airport
26.7 km
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Qiaocheng East
6 minShenzen Metro
298Reviews0Q+A15Room tips
Traveller rating
  • 69
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Lau wrote a review Jul 2019
4 contributions
Nice place, friendly staff, good location. But the swimming pool jacuzzi is out of order a long time ago. The breakfast is relative expensive , and no any restaurant are close to hotel. But the CP value is high. We shall come back if we are in SZ again .
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Date of stay: June 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from St-Helen B, 客户关系经理 at St.Helen Shenzhen Bauhinia
Responded 9 Oct 2019
Dear siu pong L, thank you very much for your valuable comment regarding your stay with us. We highly appreciate that you like our hotel at the same time we are sorry that you found our breakfast expensive and couldn't find a good restaurant nearby. Our hotel is only 5mins away from OCT Loft, there are plenty of restaurants and cozy cafes, shops in that area. Highly recommended to visit. Thank you again for your feedback.Next time visiting Shenzhen we would be happy to have you as our guest. Best Regards, Guest Relations Officer
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Philip H wrote a review May 2019
Sydney, Australia16 contributions
Very confortable hotel, good food, nice staff. There is a good park next door (depserate for a walk) but we were told by the doorman that as westerners we may not be safe! Whetther that was just something that day or a permanent concern I have no idea I certainly never felt any sort of threat. The hotel was fine
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Date of stay: June 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from St-Helen B, Guest Relations Manager at St.Helen Shenzhen Bauhinia
Responded 10 May 2019
Dear Philip H, Thank you very much for taking your time to review your stay with us. We are pleased that you had an enjoyable stay and had a chance to explore one of the most famous gardens in Shenzhen. Please rest assured that the hotel surroundings are safe for everyone. We would like to thank you again for your valuable feedback. Your opinion will be shared with our team and we hope that you will consider us for your next trip. Sincerely, Maria Guest Relations Officer
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lika wrote a review Mar 2019
1 contribution
The service worth more than 4*. Polite and friendly staff, different varieties of food in the restaurant (Asian and European style). We were pleased to get welcome fruits and welcome card in the room. The room is not big, but clean and tidy. Next time we definitely choose this hotel. They have a good English speaking service at the reception to provide us with an information about Shenzhen.
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Date of stay: January 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from St-Helen B, Guest Relations Manager at St.Helen Shenzhen Bauhinia
Responded 15 Mar 2019
Dear Lika 1805 Thank you for the great review of our hotel! We are glad that you enjoyed your stay, appreciated our welcome amenities and highlighted the staff English skills. We are continiously working hard to reduce the language barrier between our staff and foreign guests to let you feel more comfortable being away from home. Thank you againg for choosing us as you preferred hotel. We look forward to seeing you again very soon. Best regards, Maria Guest Relations Officer
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Frankieandcharl wrote a review Feb 2019
London, United Kingdom219 contributions144 helpful votes
Not a bad hotel as such Relatively comfortable Odd features (a bar opposite the gym.._uhm) Hot Pot buffet that tasted better than it looks Huge conference space. A OK choice for international standards and most importantly: easy to get in and out of!
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Date of stay: February 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from St-Helen B, Guest Relations Manager at St.Helen Shenzhen Bauhinia
Responded 18 Feb 2019
Dear Frankieandcharl, Thank you so much for taking your time to leave us a feedback about your stay. We are pleased that you found our hotel comfortable and well located. Also we are glad that you had a chance to try our authentic sea food hot pot. Thank you again for choosing ST. HELEN Shenzhen Bauhinia and we hope that you will consider us for your next trip. Sincerely, Maria, Guest Relations Officer
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rita N wrote a review Sept 2018
Shenzhen, China1 contribution
We stayed in St. Helen during the weekend. The impression was very nice. The swimming pool looks great, clean snd tidy. The staff at the reception and concierge are polite and friendly, especially Maria. Room is big, with a swimming pool view, very quiet and comfortable. The location is very convenient, 5 mins to get to the metro, 15 mins walk to OCT Loft, 10 mins by taxi to reach Shenzhen bay. Next time we would stay again
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Date of stay: September 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from St-Helen B, Guest Relations Manager at St.Helen Shenzhen Bauhinia
Responded 15 Mar 2019
Dear Rita N, Thank you for taking the time to review your stay with us. We are delighted that you enjoyed the room, outside swimming pool and good location of our hotel. Moreover we are happy that you appreciated our Front Office staff service. Thank you again, please rest assured we have addressed your valuable feedback with our team. Hope you may consider us for your next trip. Best regards, Maria, Guest Relations Officer
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jacq08 wrote a review Aug 2018
Brisbane, Australia62 contributions20 helpful votes
We stayed here for business. It was clean and tidy and suited our purposes. Breakfast each morning was a large variety of foods and the staff were very friendly. Would definitely stay again. The pool area looked lovely and well kept (although we didn't take advantage of it).
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Date of stay: June 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from St-Helen B, Guest Relations Manager at St.Helen Shenzhen Bauhinia
Responded 9 Aug 2018
Dear Jacq08, Thank you so much for the great review of our hotel. We are pleased that you enjoyed your stay with us. Rest assured that your compliments have been shared with our team and we hope you will have another chance to visit Shenzhen and stay in ST. HELEN Hotel. We look forward to welcoming you soon. Please, take care. Kind regards, Maria Guest Relations Officer
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Olesiavs wrote a review Jul 2018
Khabarovsk, Russia1 contribution
Very nice hotel in a quiet and peaceful area. 5 min to get to the nearest metro station, close to the touristic places like "Happy Valley", "Window of the world", "Chinese Folk Village". Beautiful swimming pool, warm and helpful staff, sent us welcome fruits. Breakfast has different varieties of food: both Chinese and Western style. Next time visiting Shenzhen I would stay here again and recommend my friends
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Date of stay: July 2018Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from St-Helen B, Guest Relations Manager at St.Helen Shenzhen Bauhinia
Responded 9 Jul 2018
Dear Olesiavs, Thank you for the great review of our hotel. We are glad that you enjoyed your stay, appreciated our service and highlighted the location. We would be happy to welcome you again in our hotel. Take care. Best regards, Maria Guest Relations Officer
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reinhard M wrote a review Jun 2018
Churwalden, Switzerland110 contributions43 helpful votes
The hotel staff is very nice, the hotel rooms are also nice and well equipped, the gym well it is almost not existend, really can use it no equippment . pool aeria very big and clean not many people using it, what in my opinion was very bad was the food quality, maybe for Chinese ok but for foreigners very very poor quality, sorry to say so.
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Date of stay: June 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from St-Helen B, Guest Relations Manager at St.Helen Shenzhen Bauhinia
Responded 8 Jul 2018
Dear Reinhard M, Thank you very much for sharing the feedback regarding your stay.We are pleased to know that you liked our service, room and swimming pool and we are sorry that you found the food quality is not suitable. Please rest assured we have shared your opinion with concerned department. Thank you again for your feedback.Our hotel team would be happy to see you again with us and hope to renew the impression in the future. Kind regards, Maria, Guest Relations Officer
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Yosi B wrote a review Aug 2017
Herzliya, Israel89 contributions35 helpful votes
Rooms are fine. not too small. bad is comfortable. bathroom is fully equipped. WiFi works well. there is a nice pool and 2 restaurants in the hotels. Breakfast is very good. large variety of fruit. some vegetables. many types of pastry. you can get your preferred style of eggs. many types of dishes. there isn't nothing around the hotel in short walking distance but a main road. The nearest (nice) shopping mall is a few minutes drive with a car
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Date of stay: July 2017
Value
Rooms
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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KasiKing wrote a review Jun 2017
194 contributions7 helpful votes
+1
Pros: Clean room, large suite, modern bathroom, free WIFI Cons: 2nd Elevator under construction. Waiting time can be long. Slow internet, NO GOOGLE (All Google services are blocked, and so is Facebook, News, and porn) I stayed at the Novotel Bauhinia in Shenzhen for a business trip for 3 nights in May 2017. At the check in I asked for a quiet room with a King size bed away from the elevators. The front desk already assigned a room on the 3rd floor but changed it to the 5th and Premier floor. The staff is very friendly with moderate English knowledge but I could communicate with them. I ordered extra breakfast for ~$25USD per day at the buffet. It offered all kind of western and European food and drinks and is worth it. The Hotel and rooms are clean and constantly you will see workers in lobby collecting dust and keeping everything in order. The beds are more on the softer side and you will get a good night sleep. The room offers all kind of services like in-room dinning, fresh bottles of water every day, free minibar (some Chinese Coke and soft drinks I did not try), laundry service, all kinds of little bag of travel tools, Gas masks, flashlight in the drawer, UK, US, Chinese power plugs, network plugs and cable. I did not use the pool nor the fitness center and both looked great and clean. Overall a very nice experience and I would stay at the Hotel again and recommend it to a friend.
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Date of stay: May 2017
Rooms
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ALSO KNOWN AS
深圳博林诺富特酒店, novotel bauhinia shenzhen hotel shenzhen, novotel shenzhen, accor bauhinia shenzhen, shenzhen novotel
FORMERLY KNOWN AS
Novotel Shenzhen Bauhinia
LOCATION
ChinaGuangdongShenzhenOverseas Chinese Town
NUMBER OF ROOMS
197
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ST.HELEN SHENZHEN BAUHINIA HK$681 (H̶K̶$̶7̶9̶8̶) - Prices & Hotel Reviews - China

Frequently Asked Questions about St.Helen Shenzhen Bauhinia
Which popular attractions are close to St.Helen Shenzhen Bauhinia?
Nearby attractions include OCT Loft Creative Culture Park (0.5 km).
What are some of the property amenities at St.Helen Shenzhen Bauhinia?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at St.Helen Shenzhen Bauhinia?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at St.Helen Shenzhen Bauhinia?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at St.Helen Shenzhen Bauhinia?
Yes, free parking is available to guests.
What are some restaurants close to St.Helen Shenzhen Bauhinia?
Conveniently located restaurants include Magpie, ZhongGuo YuanSu Restaurant, and B.PARK.
Are there opportunities to exercise at St.Helen Shenzhen Bauhinia?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at St.Helen Shenzhen Bauhinia?
Yes, dry cleaning and laundry service are offered to guests.
Does St.Helen Shenzhen Bauhinia offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to St.Helen Shenzhen Bauhinia?
Many travellers enjoy visiting China Folk Culture Village (1.3 km), Shatou Xiasha Village (3.2 km), and Xinguogong Wen Tianxiang Ancestral Hall (7.7 km).
Is St.Helen Shenzhen Bauhinia accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.