Crowne Plaza Hotel&Suites Landmark Shenzhen, an IHG hotel

Crowne Plaza Hotel&Suites Landmark Shenzhen, an IHG hotel

No. 3018 Nanhu Road, Luohu District, Shenzhen 518001 China
Traveller (2120)
Panorama at the Crowne Plaza Hotel & Suites Landmark Shenzhen
360
Panoramas (41)
Guest Room
Room & Suite (479)
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About

5.0
#4 of 1,534 hotels in Shenzhen
4.5 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.2 of 5 bubbles
Value
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Crowne Plaza Hotel & Suites Landmark Shenzhen is strategically located in the heart of Luohu district, Shenzhen. You are able to walk out the door into the heart of Shenzhen’s bustling Luohu commercial and shopping district where it is also easy to seek peace and quietness in noisy surroundings. What's more, we offer a first-class selection of restaurant and bar venues, as well as range of recreational facilities that add to the quality of your stay.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Hot bath
Adult pool
Indoor pool
Heated pool
Fitness / spa changing rooms
Restaurant
Breakfast buffet
Breakfast in the room
Car hire
Taxi service
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
English, Chinese
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

No. 3018 Nanhu Road, Luohu District, Shenzhen 518001 China
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 95 out of 100
95
Shenzhen Airport
33.5 km
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Hong Kong Intl Airport
33.3 km
See all flights
Guomao
5 minShenzen Metro
7,492Reviews12Q+A100Room tips
Traveller rating
  • 7,100
  • 308
  • 60
  • 9
  • 20
Time of year
Traveller type
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Detailed Reviews
Dmitry V wrote a review Jun 2023
Izmaylovo, Russia
Hotel's Favourite
5.0 of 5 bubbles
Very very nice place. Great service. Very clean, good breakfast. Everything amazing. And thanks a lot for Katherin Luo for her help and solving my issues. I can recommend this place to all travellers. Next time being in Shenzhen I will come back here again!
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Date of stay: June 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Explore610618 wrote a review Mar 2023
5.0 of 5 bubbles
The hotel service staff have been excellent from check-in, spa and all the way to check-out as well. The rooms by and large stay the same before the pandemic till now and the hotel rate remain the same. That makes it a very value money hotel in this crowded LuoHu region and its location is just a 5mins walk away from Guomao metro station.

Had a good experience at the 4th floor spa as well which house the fitness room. You can go for the massage after your gym session and the spa room is huge with showers inside. Had a very good engaging session with the masseuse Alice as we both speak Mandarin. She is much recommended and would return for her service again for my next trip.
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Date of stay: March 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Freedom60513435396 wrote a review Oct 2023
4.0 of 5 bubbles
The room is large, clean and very comfortable. The check-in was fast easy and efficient. Many thanks to Albert Fang for the quick efficient check-in. The breakfast the next morning is good with a good selection of Asian and western buffet food. I also like the noodles bar. The staff has been efficient and attentive. Fast takeaway of used plates/bowls. Many thanks to Rosa Zhang for her attentive and polite service with our requests. Overall the staff were polite and attentive. I will visit Crowne Plaza Suites in Shenzhen again. Hotel is highly recommended. 👍👍👍
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Date of stay: October 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: The indoor heated swimming was great
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Penporn N wrote a review Nov 2023
1.0 of 5 bubbles
Someone open my room door at 1am. I tried to contact guest service and staff but no one can speak english. I feel very bad and unsafe. One staff comes to my room and ask me to speak with manager through phone. She said that there’s misunderstanding about the room so her staffs (2 men) was the one who opened the door without knocking before. Moreover, i called to the IHG worldwide reservation and ask them to help me because i stay alone in the room. They ignore me and just put the direct line to the hotel !
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Date of stay: October 2023
1.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Dont stay alone because this hotel is not safe! The staff can just open your door room at 1 am
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Edward D wrote a review Oct 2023
5.0 of 5 bubbles
The hotel is conveniently situated in the heart of Luohu. I was here on business and the hotel met all my needs with how easy it was to visit my clients around the district and city. Thank you to the sales manager Suki for helping ebook my room and her friendly advise and recommendations. I will choose to stay here next time I come to Shenzhen.
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Date of stay: September 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CLiu22 wrote a review Jan 2020
Orlando, Florida
5.0 of 5 bubbles
Love your sleep comfort with the pillow menu. Is there a website or anyway to order the bamboo pillow or any pillow that is on your menu? I’ve been looking all over internet or Usa for them and can’t find any. Please let me know thank you so much!
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Date of stay: December 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PujiSE P wrote a review Nov 2023
5.0 of 5 bubbles
The hotel service very good and linda is a very friendly staf. Quick service to serve for welcoming room. Having a clean and big room. Nearby the shopping mall...pedestrian shopping street Dongmen just in 5 to 10 minutes walking. A lot of food restaurant in this area.
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Date of stay: November 2023Trip type: Travelled on business
Room Tip: No need to worry when coming to this area. Taxi from the airport is easily to get when we going...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Βασίλης Χ wrote a review Oct 2023
5.0 of 5 bubbles
I went to the specific hotel for first time this September. The location of the hotel is very convinient. 10' walking distance from the Guomao metro station and then very close to the Luohu station for taking either the train for Guangzhou East station and/or other destinations within China, and/or to cross the border for Hong Kong. Around the hotel at a very close distance shopping malls and good Chinese restaurants of every kind.
The hospitality and the service within the hotel was very good. The room was spacious, clean and quiet.
Breakfast was very discent based to the western standards. The most important think for me, for my breakfast is the coffee. Within the hotel I found the coffee that i want for to start my day.
At this point i would like to express my grateful to Mrs Shuki Shu, sales manager of the hotel, for her exceptional assistance, also Catherine at the front desk for her kind welcome, and last but not least my many thanks to Rosa at the breakfast room for her hospitality and kindness service. I will go to the hotel again.
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Date of stay: September 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sparzsh wrote a review Sept 2023
New Delhi, India
5.0 of 5 bubbles
I loved my stay at this hotel. Very assistive in all aspects. Check in to check out was smooth. Breakfast was good. Only thing is they should be more updated about the situations outside and alternatives available for guests. In my case typhoon came and the ferries stopped working but the hotel was not updated and sid you could go but their colleague updated the situation and i was saved from wasting my time and money.
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Date of stay: September 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lim P wrote a review Jan 2024
Singapore, Singapore
+1
5.0 of 5 bubbles
Have a pleasant experience staying in this hotel. Crown plaza is always a preferred choice. I would like to express a great thank you to Ms Linda of front office.
She has been very helpful to assist me with my room changed request. Patient & polite, and even took time to help me to register my IHG membership. Having difficulty in logging in to the IHG app, Ms Linda even uses her personal phone to call the IHG helpdesk, and resolved my issue.
Beside the friendliness of Ms Linda, the location of the hotel is also great, having situated within various shopping malls. Highly recommended for stay in Shenzhen.
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from David F
Shanghai, China16 contributions8 helpful votes
I did not remember seeing a menu (but then again I would never look) tell them before you get there I’m sure they’ll order you one off of Taobao
Answer from Tunkern
Foshan, China53 contributions6 helpful votes
I just stayed at this hotel again. Will try the SPA next time!
Natalie D asked a question Jan 2019
Doncaster, United Kingdom9 contributions9 helpful votes
does this hotel have a sauna or steam room?
Answer from cchhkg
Hong Kong, China16 contributions4 helpful votes
Hello Natalie, Crowne Plaza Landmark 深圳富苑皇冠假日酒店 @ 3018 Nan Hu Road .... they do have steam & sauna facilities. Depending on the time of your visit, it's best to call the pool/gym area and ask if the rooms are already "heated". Staff are very friendly and efficient! Also, noticed that "Murphy" commented the hotel does not have pool. Crowne Plaza Landmark indeed has a pool (can be half outdoor, as the pool can be opened out as well as indoor). They also have a very nice practical gym - 24hours!
Natalie D asked a question Jan 2019
Doncaster, United Kingdom9 contributions9 helpful votes
does this hotel have a sauna or steam room?
Answer from Patrick H
Shenzhen, China2 contributions
Both
Answer from Traveller4146
Canton of Aargau, Switzerland307 contributions234 helpful votes
This Area is extremely safe , been staying here since over a decade and never had problems at any time of day or night The elevators dont need a key to operate but plenty of concierge people around and no need to worry
LaohuPenang wrote a tip Apr 2024
Penang Island, Malaysia529 contributions247 helpful votes
5.0 of 5 bubbles
"The pool allows you to relax in the open air"
Read full review
Walking Tourist wrote a tip Mar 2024
Singapore27 contributions43 helpful votes
5.0 of 5 bubbles
"Senior citizens ride the metro subway for free."
Read full review
Leonhkny wrote a tip Mar 2024
Hong Kong, China19,958 contributions1,530 helpful vote
5.0 of 5 bubbles
"The suite is a must"
Read full review
PujiSE P wrote a tip Nov 2023
2 contributions
5.0 of 5 bubbles
"No need to worry when coming to this area. Taxi from the airport is easily to get when we going out from the inside of the airport. The hotel is in central of the city. Thanks"
Read full review
Penporn N wrote a tip Nov 2023
1 contribution1 helpful vote
1.0 of 5 bubbles
"Dont stay alone because this hotel is not safe! The staff can just open your door room at 1 am"
Read full review
Not the right property for you?
There are more places to choose from in the Shenzhen area.
PRICE RANGE
HK$640 - HK$788 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza hotel and suites landmark shenzhen, crowne plaza shenzhen, shenzhen crowne plaza
LOCATION
ChinaGuangdongShenzhenLuohu Port
NUMBER OF ROOMS
312
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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CROWNE PLAZA HOTEL&SUITES LANDMARK SHENZHEN, AN IHG HOTEL HK$648 (H̶K̶$̶7̶5̶8̶) - Updated 2024

Frequently Asked Questions about Crowne Plaza Hotel&Suites Landmark Shenzhen, an IHG hotel
Which popular attractions are close to Crowne Plaza Hotel&Suites Landmark Shenzhen, an IHG hotel?
Nearby attractions include Dong Men Pedestrian Street (0.4 km), DongMenTing MeiShiCheng (0.3 km), and Jin Guanghua Plaza (0.4 km).
What are some of the property amenities at Crowne Plaza Hotel&Suites Landmark Shenzhen, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Hotel&Suites Landmark Shenzhen, an IHG hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crowne Plaza Hotel&Suites Landmark Shenzhen, an IHG hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Crowne Plaza Hotel&Suites Landmark Shenzhen, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Crowne Plaza Hotel&Suites Landmark Shenzhen, an IHG hotel?
Conveniently located restaurants include Tanju (Jin'guanghua), Brew House All Day Dining, and Hai Di Lao Hot Pot (Jinguanghua).
Are there opportunities to exercise at Crowne Plaza Hotel&Suites Landmark Shenzhen, an IHG hotel?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Crowne Plaza Hotel&Suites Landmark Shenzhen, an IHG hotel have airport transportation?
Yes, Crowne Plaza Hotel&Suites Landmark Shenzhen, an IHG hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crowne Plaza Hotel&Suites Landmark Shenzhen, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Hotel&Suites Landmark Shenzhen, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Hotel&Suites Landmark Shenzhen, an IHG hotel?
The staff speaks multiple languages, including English and Chinese.
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