Mandarin Oriental Shenzhen

Mandarin Oriental Shenzhen

Block A UpperHills Block A UpperHills, Futian District, Shenzhen 518026 China
完美的體驗,十分感謝Cherry跟Malone對泳池跟水療中心的詳細介紹,令我對文華東方水療及健身有了更深的認識,聊天互動過程專業且舒服。還有Emily的細心關懷,再加上理療師Cici的專業按摩手法,令到整個療程結束後有種深層放鬆,充滿活力迎接挑戰的感覺。
Traveller (655)
Bazaar 叁餐
Dining (96)
Mandarin Suite 文华套房
Room & Suite (82)

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About

5.0
#31 of 1,534 hotels in Shenzhen
5.0 of 5 bubbles
Location
5.0 of 5 bubbles
Cleanliness
5.0 of 5 bubbles
Service
4.8 of 5 bubbles
Value
With a panoramic view of the heart of the city and stunning Lotus Hill Park, Mandarin Oriental, Shenzhen, is situated on the top levels of Block A of UpperHills. The luxury property consists of 178 spacious guest rooms that offer breath-taking views of the city skyline. The Mandarin Club will enhance the guest experience with exclusive ambience and personalised service. The hotel has a total of eight distinctive restaurants and bars which will make it a Shenzhen destination-dining location. The Mandarin Spa features signature Mandarin Oriental wellness treatments, along with a fitness centre and 30m indoor lap pool with sky roof. The Cube, a unique landmark in Futian district, is an independent meeting space offering 1,500sqm of event space. The Gallery, on the 77th floor, is the highest banquet space in the city.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Walking tours
Kids stay free
Children Activities (Kid / Family Friendly)
Paid public parking on-site
Car park
Wifi
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Adult pool
Indoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Snack bar
Special diet menus
Wine / champagne
Rooftop bar
Highchairs available
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Air purifier
Bathrobes
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Mountain view
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Quaint
Luxury
Languages Spoken
English, Chinese
5.0
5.0 of 5 bubbles622 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Mandarin Oriental Shenzhen emerges as a pinnacle of luxury, according to enthusiasts of upscale travel. Its opulent spas and high-end dining options, coupled with impeccable service, provide a stay steeped in comfort and elegance. Many travelers are particularly enamored with the spacious, well-appointed rooms boasting modern amenities and sweeping city vistas. The staff's personalized attention garners frequent praise for enhancing the guest experience. Additionally, the hotel's unwavering commitment to cleanliness and its stylishly contemporary atmosphere, replete with a relaxing vibe, have not gone unnoticed by discerning guests.
Atmosphere
Elegant
Rooms
Spacious
Cleanliness
Meticulous
Service
Attentive
Amenities
Opulent

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Detailed Reviews
CanyigitAtay wrote a review Oct 2022
istanbul, Turkey
Hotel's Favourite
5.0 of 5 bubbles
Had a tea break at Lian Lounge
Perfect view, tasty small bites and especially great Linda serving us!
Will come again sure
Specially advising to come afternoon tea time during the weekdays for a quiet relaxation time.
Linda organized a Suprise birthday cake for my wife 👍
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
stellalaji wrote a review Aug 2022
Boston, Massachusetts
+1
5.0 of 5 bubbles
The room is spacious, probably also because the ceiling is a bit higher than the normal ones and with French windows with a marvelous view of Shenzhen city. The restaurants are fabulous. Jason in Bazaar introduced to us the ingredients and delicate cooking process. The breakfast at Bazaar exceeded my expectation of a hotel breakfast - egg benedict and hollandaise was beyond perfect. Silver and Ivan in Tapas also are very professional in the authentic Spanish dishes. Service in all areas is flawless. I cannot believe this hotel has only been open for only half a year!
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Date of stay: August 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Grace T wrote a review Apr 2024
Frankfurt, Germany
+1
5.0 of 5 bubbles
Exceptional! The room was fantastic. Service was excellent. A wonderful hotel where lobby is on the 78th floor. The view from the room was something we looked forward to waking up to daily. Breakfast was great too. Staffs at breakfast were attentive as we made specific orders. The barista made us a cup of piccolo which we very much loved! Room was cleared daily with great detail too. Every time we walked close to the lifts or doors, they always reach out to assist us. Even helped us setting up our WeChat app.

We also had dinner at the bay by chef fei. I thought I knew Chinese food because how good can Chinese food be, right? I’ve known it all my life. Well, that dinner was perhaps the best Chinese meal I’ve had. The restaurant staffs were extremely attentive too. Chef did a wonderful job.

We had a fantastic time there. Thank you so much for the experience! Kudos to the team.
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Date of stay: April 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: It’s possible to travel by train as it’s connected to the mall next door. If you love speciality...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Valentina B wrote a review Sept 2023
+1
5.0 of 5 bubbles
My husband came across Lucas Lee and Christian Delonc in 2017, staying at MOmac. The place was packed with Inter Milan football club so after a short wait, my husband was upgraded to the Presidential suite for ‘the trouble’. A wow moment he’s never forgotten.

He wrote annually to thank Christian & Lucas. So when he learned they had moved to Shenzhen and invited him to visit….

…This place is a Palace in the sky. Built by Chinese Gov and managed by MO: a modern masterpiece and has to be (perhaps) the most luxurious hotel in the world – no expense has been spared. No Dubai cheese – just contemporary elegance/luxury packaged perfectly.

We were treated like royalty with amazing Vincent packing out two days with activities for kids & parent piggies.

I’m a spa pig and this is most opulent bar none.

Our bath robes carried our names, kites & toys for boys and we were escorted across border both times to assist with grumpy officials not keen on tourists.

Christian is clearly a man on the move within MO, now running Southern China.

Chef’s table in Opus both nights and boys had cooking class complete with hats. Reto is Executive chef and also a hoot. We had two hilarious nights eating and drinking – 3 hours flew by…

Almost too perfect – I looked hard to find a blemish/scuff – but none!?

Won’t forget the views from our suite on 69thfloor/The club on 78.

A big thank you to Lucas and Vincent for their time. Was wonderful for my husband to hug Lucas again after 7 years.

Only time we’ve visited a city and not ventured outside. Why leave heaven if lucky to get two days in early afore day of reckoning 😊
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A L wrote a review Jan 2023
5.0 of 5 bubbles
Dropped by this MO during my Shenzhen visit to appreciate its design and great selection of restaurants and bars. This property upholds the brand's tradition to curate luxury experiences, but also shows the gut to explore new ideas. Was welcomed warmly by Wayne at concierge, who has made a great first impression combining personal warmth and knowledgeable introduction of the many outlets (which was what I came for ;)).

Had dinner at The Bay by Chef Fei and grabbed a drink at the MO Bar. The innovative interpretation of chaoshan dishes and the relief print concept built into cocktail menu both showed a good level of focus, which helps the final delivery of food and drinks to be quality-wise solid and have a story to tell. With the French brasserie, Spanish eatery, Japanese teppan among others undiscovered, I look forward to returning again in the near future.
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Juliano L wrote a review Mar 2023
5.0 of 5 bubbles
Newly opened last year.
The hotel equipped Great amenities with Heartfelt service. U can feel the mandarin oriental vibe once u stepping in the front door. Warmth welcomed by all the staffs all the way from the concierge to the front desk to the restaurants. U can enjoy a glass of champagne at the lounge while waiting for the checkin service and the pretty lady will pass you the key sincerely. The mandarin staffs really promote the hotel to another level— best in town.
Special thanks to front desk Alex Dang and the lounge Rosa Tam for their professional hospitality.
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Date of stay: March 2023Trip type: Travelled on business
Room Tip: Must try no matter for leisure or biz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GrandTour37980111706 wrote a review Jun 2024
+1
5.0 of 5 bubbles
My friends mentioned that the Mandarin Oriental Shenzhen has recently opened and that the hotel is magnificent and worth visiting. So, I decided to spend this weekend there with my family. Upon arrival by taxi, the staff promptly greeted us and escorted us to the 78th floor for check-in, also assisting with our luggage. The grandeur of the space from the ground floor to the 78th floor was impressive. It was the first time we had a hotel room on such a high floor, and the view was spectacular!

A friend recommended a local grilled eel restaurant, but since we were unfamiliar with Shenzhen, we went down to the 78th floor to ask for assistance. Nicole Yang approached us with warm proactivity, inquiring, "How may I assist you?" She facilitated a reservation at the restaurant and summoned a taxi on our behalf. During the wait, we engaged in a delightful conversation with her. After dinner we planning will go to the MO bar, she suggest we should try the non-alcohol drink - Roselle mocktail.
Nicole's passion gave us a fantastic start to the night, and we are very grateful for her.

After dinner, we returned to the hotel and headed to the 79/F MO Bar for drinks. We received a warm welcome at the bar reception, and the staff arranged a high table for us. The environment was chilled out and relaxed with DJ music. Bartender Elsa Xu was very considerate; after making eye contact, she approached our table with a lovely smile. I described my favorite "Dirty Martini" to her, and she immediately made one for me, capturing the exact taste I enjoy. The Roselle mocktail was also delightful.
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Date of stay: June 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Travel Beyond wrote a review Apr 2023
Shanghai, China
+1
4.0 of 5 bubbles
The hotel was new and the view was incredible. Staff are friendly and willing to extend support with an attentive manner. The location was nice as it’s well connected with a huge shopping mall which is accessible to many garment shops and F&B outlets. Take a walk in the Lotus Mountain Park nearby in Autumn/ Spring is awesome.
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Date of stay: February 2023Trip type: Travelled on business
Room Tip: Convenient with a huge shopping mall
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amanda H wrote a review Jun 2023
5.0 of 5 bubbles
I enjoyed my first stay at Mandarin Oriental Shenzhen last month, the hotel is new and nicely established, the restaurant and lobby bar are closely linked together which is very convenient.
The room is spacious and well equipped with modern accessories, overlooking the city view of Futian district which is more than comforting.
I had the time to use both Bazaar and the Mandarin club during my stay, both dining outlets are fabolous in set up and well decorated. Bazaar has a wide selection of food offerings, whereas the Mandarin club is slightly limited, it would be nice to add more starters or maincourse to the menu, nevertheless the I really enjoyed the beef short ribs, well cooked and the texture was perfect.
The staffs are great, Natalie did all the arrangements for my stay which was very touching, Jason from concierge(if I recall correctly) was most helpful in offering directions for cafes that I particularly wanted to visit.
The only shortcoming is that my stay was short, otherwise I would have enjoyed it even more.
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Date of stay: June 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mike B wrote a review Mar 2024
London, United Kingdom
+1
5.0 of 5 bubbles
Absolutely fantastic hotel with amazing 360° views of ShenZhen and the surrounding areas.

The hotel is new, clean and has all the facilities you want (great pool and gym!)

The staff here made sure every part of the trip felt luxurious and we were well cared for (special mention to Jess the hotel manager, Jason in concierge, Robin and Karen also!)

Would recommend a visit to the MO Bar at night for a spectacular view of Shenzhen’s light show, also the world class food at The Bay Chinese restaurant or Tapas 77 for a more relaxed but equally great experience! (Suckling pig and octopus were some of my favs!)

…can’t wait to go back!
Read more
Date of stay: March 2024Trip type: Travelled on business
Room Tip: Don’t miss the MO Bar for spectacular views at night
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mixtraveller wrote a tip Jun 2024
25 contributions8 helpful votes
5.0 of 5 bubbles
"MTR line 10 can arrive to the hotel directly "
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cheung y wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"Try inbody at gym"
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Grace T wrote a tip Apr 2024
Frankfurt, Germany9 contributions2 helpful votes
5.0 of 5 bubbles
"It’s possible to travel by train as it’s connected to the mall next door. If you love speciality coffee, visit DOE on the 3rd floor in mall"
Read full review
Mike B wrote a tip Mar 2024
London, United Kingdom32 contributions24 helpful votes
5.0 of 5 bubbles
"Don’t miss the MO Bar for spectacular views at night"
Read full review
Gregory F wrote a tip Dec 2023
BANGKOK, Thailand9 contributions7 helpful votes
5.0 of 5 bubbles
"Best recommanded french restaurant in beautiful and amazing Mandarin Oriental Shenzhen with great service from Manager to team - "
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PRICE RANGE
HK$2,827 - HK$3,662 (Based on Average Rates for a Standard Room)
LOCATION
ChinaGuangdongShenzhen
NUMBER OF ROOMS
178
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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MANDARIN ORIENTAL SHENZHEN - Updated 2024

Frequently Asked Questions about Mandarin Oriental Shenzhen
What are some of the property amenities at Mandarin Oriental Shenzhen?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Mandarin Oriental Shenzhen?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Oriental Shenzhen?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Mandarin Oriental Shenzhen?
Yes, free parking, a parking garage, and paid public parking nearby are available to guests.
What are some restaurants close to Mandarin Oriental Shenzhen?
Conveniently located restaurants include JueWei YaBo (GangSha), Wu Dao ChuFang, and Lang Wei ShengHuo Western Restaurant.
Are there opportunities to exercise at Mandarin Oriental Shenzhen?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Mandarin Oriental Shenzhen have airport transportation?
Yes, Mandarin Oriental Shenzhen offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mandarin Oriental Shenzhen?
Yes, dry cleaning and laundry service are offered to guests.
Does Mandarin Oriental Shenzhen offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mandarin Oriental Shenzhen?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to Mandarin Oriental Shenzhen?
Many travellers enjoy visiting Tai Fu Tai Mansion (6.3 km), Shatou Xiasha Village (5.4 km), and Liu Man Shek Tong Ancestral Hall (7.4 km).
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