We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
No.5016 Shennan East Road, Luohu District 75-100F, Kingkey 100 Building, Shenzhen 518001 China
Hotel direct offer!Unlock Member Rates!
Hotels.com
StRegis.com
Expedia
Booking.com
ZenHotels.com
eDreams
View all 9 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (2026)
Dining (232)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 16/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The St. Regis Shenzhen
Updated 16/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 3,269 in Shenzhen
Location
Cleanliness
Service
Value
Travellers' Choice
The St Regis Shenzhen occupies the 75th to the 100th floor of the Kingkey100 Building and commands only the impressive views from each of its elegant guest rooms and seductive facilities. Located in the heart of the Luohu district in the successful Special Economic Zone, this exclusive urban hotel is the tallest St Regis in the world. With 290 beautifully appointed guest rooms, 2100 sqm of luxurious meeting space, the choice of 5 exquisite restaurants and bars plus a state-of-the-art exercise room, 28m lap pool and the Iridium Spa, staying at the St Regis Shenzhen is an experience beyond expectation.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bowling offsite
Kids stay free
Highchairs available
Electric vehicle charging station
Car park
Wifi
Hot bath
Adult pool
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Rooftop bar
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Manicure
Massage
Pedicure
Steam room
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Butler service
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
Show more
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
On-demand films
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Luxury
Languages Spoken
English, Russian, Chinese, Indonesian and 1 more
Hotel links
Special Offer:Unlock Member Rates!

Location

Full view
92Great for walkers
Grade: 92 out of 100
185Restaurantswithin 1 km
11Attractionswithin 1 km
3593Reviews7Q+A79Room tips
Traveller rating
  • 3,410
  • 101
  • 38
  • 21
  • 27
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
un sansan c wrote a review 17 May
1 contribution
Excellent service Very fast response to any requests Many thanks for the butler team, taking good care of us. Especially manager Spenser XIAO, butler DanZou , and Kelly. The day and night views are very nice ;) Chill place for party time with friends. Thank you!
Read more
Review collected in partnership with 单个酒店
Date of stay: May 2022Trip type: Travelled
Helpful
Share
Iris C wrote a review 17 May
1 contribution
+1
The service of St.Regis Shenzhen is excellent. The day and night views of the room are very nice. Very fast response to any requests. Many thanks to the butler team, especially the manager Spenser XIAO, butler Dan Zou, and Kellys, for taking good care of us although we just stay one night. Thank you!
Read more
Review collected in partnership with 单个酒店
Date of stay: May 2022Trip type: Travelled
Helpful
Share
Max W wrote a review Jan 2022
9 contributions19 helpful votes
I wanted to treat my parents to a weekend at a nice hotel for my mom's birthday, and I'm so glad I chose St. Regis Shenzhen. I couldn't be there in person due to COVID travel restrictions, so I reached out to them over email. Mandy contacted me on WeChat and listened patiently as I told her about the situation. She then made thoughtful suggestions how we could make the weekend extra special for my parents. Our whole conversation was extremely delightful. Other customer service representatives, Maggie and Sakura, also showed 100% willingness to help me wherever they could. During my parents' stay, every tiny detail was taken care of. They didn't miss anything! My parents had a great stay and left St. Regis with amazing memories. I am truly grateful for what they did. St. Regis Shenzhen definitely went the extra mile!
Read more
Date of stay: January 2022
Location
Cleanliness
Service
1 Helpful vote
Helpful
Share
Response from Kay Gu, Marketing at The St. Regis Shenzhen
Responded 9 Feb 2022
Dear guest, On behalf of the entire hotel team, we want to thank you for sharing your parents' most memorable experiences with us during their recent stay at The St. Regis Shenzhen. We fully appreciate your positive comment on our colleague's service and warm hospitality. Your feedback will help us to motivate our service quality and we will strive to provide the wonderful hotel experience. Thank you for choosing The St. Regis Shenzhen and we hope you to create more memories here when restriction end and your travels bring you back to Shenzhen. Alan Jin General Manager
Read more
Bobo M wrote a review Dec 2021
1 contribution
i am so happy to stay in St Regis Shenzhen on Nov 27. The service of St Regis Butler Mr. Dan Zou is very friendly and full of helpful. He is knowledgable about the hotel and give me a good presentation. I will choose St Regis again when visit Shenzhen!
Read more
Review collected in partnership with 单个酒店
Date of stay: November 2021Trip type: Travelled
Helpful
Share
Response from Kay Gu, Marketing at The St. Regis Shenzhen
Responded 14 Dec 2021
Dear bobom445, On behalf of the entire hotel team, I want to thank you for sharing about your exquisite stay experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our St. Regis Hosts as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Alan Jin General Manager
Read more
Mac wrote a review Dec 2021
5 contributions
CF is good, also got a impression butler service from Annie Ni. She is very kind and very take care everything, room issue and something else you needed i.e. spare masks etc etc. In my life, i have finished few times mystery guest in Marriott / Starwood group. I quite sure Annie is very fast responsive, hard work, understand guest what they need. (but this stay is part of my company business trip**) But i still have something feedback to St.regis SZ hotel. room facilities are not well, specify for power sockets, and one more hygiene problem after i changed my room, this is key point also impacting people how to feel for St.regis brand. I look forward to see these issues could be fixed when i next time come back to this hotel. So for this trip my overall rates are: 4stars customer exp: 4.5stars butler exp: 5stats room facilities: 3stars
Read more
Date of stay: September 2021
Rooms
Cleanliness
Service
Trip type: Travelled
Room Tip: best butler service
See more room tips
Helpful
Share
Response from Kay Gu, Marketing at The St. Regis Shenzhen
Responded 6 Dec 2021
Dear Mac, On behalf of the entire hotel team, I want to thank you for sharing about your exquisite stay experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Annie Ni as a way of celebrating the great guest experiences we delivered. As a teachable moment, we also shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent all the issue from occurring in the future and check the room carefully. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times. We hope to serve you again whenever your travels bring you back to Shenzhen. Sincerely, Alan Jin General Manager
Read more
Previous
123456
PRICE RANGE
US$210 - US$249 (Based on Average Rates for a Standard Room)
LOCATION
ChinaGuangdongShenzhen
NUMBER OF ROOMS
290
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about The St. Regis Shenzhen
Which popular attractions are close to The St. Regis Shenzhen?
Nearby attractions include Lychee Park (0.8 km), Kingkey 100 (0.4 km), and The Mixc (0.6 km).
What are some of the property amenities at The St. Regis Shenzhen?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at The St. Regis Shenzhen?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The St. Regis Shenzhen?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The St. Regis Shenzhen?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to The St. Regis Shenzhen?
Conveniently located restaurants include Social All Day Dining Restaurant, The Drawing Room & St. Regis Bar, and Elba Italian Restaurant.
Are there opportunities to exercise at The St. Regis Shenzhen?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at The St. Regis Shenzhen?
Yes, dry cleaning and laundry service are offered to guests.
Does The St. Regis Shenzhen offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The St. Regis Shenzhen?
The staff speaks multiple languages, including English, Italian, Russian, Chinese, and Indonesian.
Are there any historical sites close to The St. Regis Shenzhen?
Many travellers enjoy visiting Tai Fu Tai Mansion (5.7 km), Tang Chung Ling Ancestral Hall (6.9 km), and Liu Man Shek Tong Ancestral Hall (4.0 km).