The Ritz Carlton Shenzhen is fantastic in so many ways: Cozy environment, spacious rooms and great room service. The staff is very kind and friendly with beautiful smiles. The restaurant has a variety of delicious delicacies prepraed by amazing chefs, particularly Chef Dipak. Thank you so much to Shannon, Joy, Nina, Charlene and Mr.Martin for wonderful surprises, dining and staycation experience. We really appreciate your effort. Everything has been superb and delightful.
Each and every time I stay at the Ritz-Carleton, Shenzhen, I am impressed by the attention to detail, from check-in to check-out. Warmly welcomed by Serina, I was shown my room which was comfortable with a great view of the downtown skyline. Serina went out of her way to make my stay accommodating upon arrival, and over the course of the three days/two nights, I was constantly reminded why I continue to visit the Ritz. The food and beverage, the professionalism and courtesy, and the cleanliness and comfort all went to make my stay enjoyable and relaxing. I look forward to my next visit, and likewise, would recommend the Ritz-Carleton, Shenzhen to anyone looking for an oasis in the middle of the city...
We had a wonderful birthday and thanksgiving celebrations in Ritz Carlton Shenzhen together with our family and friends. They have wonderful and superb staffs. The Chefs and managers are walking around, greeting the guest and were making sure they are well served . The place is elegant yet cozy and warm. The food is absolutely delicious and lots of choices. We really like the personal serving of some dishes that were well arranged and served. All in all we are very satisfied to this restaurant and hotel. Thanks to Ms. Shannon for recommending this place.
We have stayed a few times at the Ritz Carlton Shenzhen since 2016 and always enjoyed the service from to club lounge to the house keeping. Just had a stay there again last week and it was still exceptional.
A very cozy and luxury hotel. The staffs are also very friendly. I hurt my leg in the swimming pool, my fault of course, and Anna very nicely helped me, cleaning the wound and finding a bandage for me. Definitely would like to visit this hotel again.
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