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No.4088 Yitian Road, Futian District, Shenzhen 518048 China
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Hotel direct offer!香格里拉中秋国庆节假日礼遇
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (2322)
360
Panoramas (56)
Videos (3)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 23/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Futian Shangri-La
Updated 23/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 3,152 hotels in Shenzhen
Location
Cleanliness
Service
Value
Travellers' Choice
Futian Shangri-La, Shenzhen, is conveniently located in the Futian Central Business District and is just a stone's-throw away from landmarks such as the Shenzhen Convention and Exhibition Centre, Ping An Finance Centre, Shenzhen Stock Exchange and Shenzhen COCO Park, which are just 5-minute away from Futian Station by walk and 14 minutes away from Hong Kong West Kowloon Station by high-speed railway, respectively, provide direct connections to main attractions in the city via 5 Metro lines.
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Room & Suite (406)406
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court
Kids stay free
Airport transportation
Valet parking
Paid private parking on-site
Wifi
Hot bath
Pool with view
Adult pool
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
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Room types
Bridal suite
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Art Deco Style
Quiet
Languages Spoken
English, Chinese, Dutch, German and 2 more
Hotel links
Special Offer:香格里拉中秋国庆节假日礼遇

Location

Full view
95Great for walkers
Grade: 95 out of 100
106Restaurantswithin 0.5 km
12Attractionswithin 0.5 km
10,163Reviews12Q+A90Room tips
Traveller rating
  • 9,669
  • 384
  • 65
  • 27
  • 29
Time of year
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Language
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Popular mentions
Richard G wrote a review Feb 2021
Shenzhen, China205 contributions367 helpful votes
I’ve been here a few times now at the weekend for brunch. If you buy the voucher on the hotel’s WeChat app then it’s RMB288 for the Cafe Zen buffet including three hours of wine (Prosecco, red, and white) or beer. You can buy the voucher after you’ve sat down so no reason to pay full price. Buying the voucher requires Chinese skills so if you don’t speak it then prepare in advance by searching for the hotel’s WeChat app and finding the pre-paid vouchers. You want the RMB288 voucher but staff can help you on the day to make sure you buy the correct one. Barbecue, sushi, seafood including lobsters, British roasts, and an extensive buffet of Chinese main course dishes, noodles, etc. Highly recommended for brunch in Futian.
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Review collected in partnership with 单个酒店
Date of stay: February 2021Trip type: Travelled solo
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Response from Yilmaz Sinan, 总经理 at Futian Shangri-La
Responded 2 weeks ago
Dear tarichard, Thank you for choosing to stay at Futian Shangri-La, Shenzhen and take your valuable time to share your stay experience. We are delighted to know that you enjoyed our service. It is also wonderful to know that you have been well looked after by our team. All of us at Futian Shangri-La, Shenzhen aim to delight and provide all our guests with advanced Shangri-La standards in service and hospitality. We truly appreciate your support and look forward to welcoming you back to Futian Shangri-La, Shenzhen! Best Regards, Sinan Yilmaz General Manager
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maggie1989710 wrote a review Feb 2021
2 contributions
My family enjoyed our hotel so much and especially thanks for Club Sherry Kong Xiao Yue that she provided nice service and surprised my daughter! We’ll back to our hotel soon! It’s a nice hotel with delicious breakfast and afternoon tea!
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Date of stay: January 2021Trip type: Travelled with family
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Response from Yilmaz Sinan, 总经理 at Futian Shangri-La
Responded 2 weeks ago
Dear maggie1989710, Welcome to Shenzhen! Thank you for choosing to stay at Futian Shangri-La, Shenzhen and take your valuable time to share your stay experience. We are delighted to know that you enjoyed our service at Horizon Club. It is also wonderful to know that you had been well looked after by our team. We will convey your compliment to Sherry Kong, she will definitely be very happy and will do better with your encouragement. All of us at Futian Shangri-La, Shenzhen aim to delight and provide all our guests with advanced Shangri-La standards in service and hospitality. We truly appreciate your support and look forward to welcoming you back to Futian Shangri-La, Shenzhen! Best Regards, General Manager Sinan Yilmaz
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GlobeExpress wrote a review Feb 2021
Sydney, Australia108 contributions45 helpful votes
I was here for three days at a conference so used the guest and business facilities. The building delivers a pretty bulletproof experience when it comes to meals, rooms and facilities. The hotel helped me arrange a minivan transfer from HK and there's a border crossing not far. The hotel is a five minute walk from a shopping mall but the immediate location is in an office type precinct. Always comforting to see a fire escape mask in the closet! Tip: Getting a cab to LoWu border crossing to return to HK was a bad idea as cab dropped me in no mans land late at night. Choose a more certain drop-off.
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Date of stay: March 2020
Rooms
Cleanliness
Service
Trip type: Travelled on business
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Response from Yilmaz Sinan, 总经理 at Futian Shangri-La
Responded 2 weeks ago
Dear GlobeExpress, Thank you for choosing to stay at Futian Shangri-La, Shenzhen and take your valuable time to share your stay experience. Our hotel located in the CBD of Futian district, Shenzhen. We are delighted to know that you enjoyed our service. It is also wonderful to know that you have been well looked after by our team. All of us at Futian Shangri-La, Shenzhen aim to delight and provide all our guests with advanced Shangri-La standards in service and hospitality. We truly appreciate your support and look forward to welcoming you back to Futian Shangri-La, Shenzhen! Best Regards, Sinan Yilmaz General Manager
Read more
Dereck wrote a review Feb 2021
Reno, Nevada14 contributions
+1
This was my first time staying in the Futian Shangri-La despite visiting other hotels during my multiple visits to Shenzhen. However, this is the BEST hotel in all aspects. First is the quality it exudes and offers. Second was the amazing attention to service (thank you Ms. Eva for completing my St. Valentine’s request to my surprised girlfriend, and the rest of the Horizon Club crew for the warm hospitality!). Third is the excellent location near multiple malls, shopping areas and above the second biggest subway station in the world (bet you didn’t know that 😉) Lastly, the incredible amenities in the room: exquisite views, luxurious features and overall plush accommodation. The executive suite in floor 39th was spectacular along with the many extravagant options it had. This hotel is highly rated for a reason, already one of my favorite Shangri-La in China. I will definitely try to come back often whenever in the Shenzhen area!
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Date of stay: February 2021Trip type: Travelled as a couple
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Response from Yilmaz Sinan, 总经理 at Futian Shangri-La
Responded 2 weeks ago
Dear Chongrejo10, Welcome to Shenzhen! Thank you for choosing to stay at Futian Shangri-La, Shenzhen and take your valuable time to share your stay experience. We are delighted to know that you enjoyed our service. It is also wonderful to know that you had been well looked after by our team. We will convey your compliment to Eva, she will definitely be very happy and will do better with your encouragement. All of us at Futian Shangri-La, Shenzhen aim to delight and provide all our guests with advanced Shangri-La standards in service and hospitality. We truly appreciate your support and look forward to welcoming you back to Futian Shangri-La, Shenzhen! Best Regards, General Manager Sinan Yilmaz
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Jenn G wrote a review Feb 2021
Istanbul, Turkey53 contributions43 helpful votes
I don't usually write reviews, but this hotel warrants a glowing one. It was a fantastic weekend away. The hotel is in the perfect location, room is comfortable. Amazing views. Great saunas and hot tub and pool; amazing gym. Staff that couldn't do enough to make me happy. Thanks to Peter and all of the staff in the Horizon Club. Highly recommend upgrading to Horizon on arrival. You don't need to ever leave the hotel if you just want to relax. Perfect!
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Date of stay: February 2021
Location
Service
Sleep Quality
Room Tip: Ask for a room with a nice view.
See more room tips
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Response from Yilmaz Sinan, 总经理 at Futian Shangri-La
Responded 2 weeks ago
Dear JennG287, Thank you for choosing to stay at Futian Shangri-La, Shenzhen and take your valuable time to share your stay experience. We are delighted to know that you enjoyed our service at Horizon club. It is also wonderful to know that you have been well looked after by our team. We will convey your compliment to Peter, he will definitely be very happy and will do better with your encouragement. All of us at Futian Shangri-La, Shenzhen aim to delight and provide all our guests with advanced Shangri-La standards in service and hospitality. We truly appreciate your support and look forward to welcoming you back to Futian Shangri-La, Shenzhen! Best Regards, Sinan Yilmaz General Manager
Read more
Previous
PRICE RANGE
US$125 - US$225 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
futian shangri-la shenzhen hotel shenzhen
LOCATION
ChinaGuangdongShenzhenHuanggang Port
NUMBER OF ROOMS
528
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Frequently Asked Questions about Futian Shangri-La
Which popular attractions are close to Futian Shangri-La?
Nearby attractions include COCO Park (0.4 km), Link City (0.2 km), and Pepper Club (0.3 km).
What are some of the property amenities at Futian Shangri-La?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Futian Shangri-La?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Futian Shangri-La?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Futian Shangri-La?
Yes, free parking, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to Futian Shangri-La?
Conveniently located restaurants include AZZURRO Italian Restaurant Homemade, Baia Burger Concept, and Bus Grill Turkish Steakhouse.
Are there opportunities to exercise at Futian Shangri-La?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Futian Shangri-La have an airport shuttle?
Yes, Futian Shangri-La offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Futian Shangri-La located near the city centre?
Yes, it is 0.8 km away from the centre of Shenzhen.
Are any cleaning services offered at Futian Shangri-La?
Yes, dry cleaning and laundry service are offered to guests.
Does Futian Shangri-La offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.