Marco Polo Xiamen
1,836 reviews
#13 of 1,422 Hotels in Xiamen
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No.8 Jianye Road, Hubin North, Xiamen 361012 China
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Room & Suite (49)
About
#13 of 1,422 hotels in Xiamen
Location
Cleanliness
Service
Value
Travellers' Choice
Marco Polo Xiamen uniquely blends the grace of ancient China with today's modernity. It is the best address for a business traveller- a home away from home with legendary hospitality and personalised service. With its 300 exquisitely designed rooms and suites, Marco Polo Xiamen enjoys the scenic lake view with the convenience of a city location- 15 minutes drive by car from the international airport. The hotel provides complimentary bus service to and from the airport and also limousine service. The rooms at Marco Polo Xiamen are designed for comfort and privacy for the discerning business travellers. The business and leisure facilities offered in Marco Polo are unparalleled in Xiamen - the Continental Club Floor offers a fully-equipped private Club Lounge with panoramic view.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Billiards
Children Activities (Kid / Family Friendly)
Kids club
Wifi
Outdoor pool
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Airport transportation
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Shops
Sun terrace
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Iron
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Lake View
Quiet
Languages Spoken
English, Chinese, Japanese
Location
Full view
90Good for walkers
Grade: 90 out of 100
81Restaurantswithin 1 km
8Attractionswithin 1 km
Contact
No.8 Jianye Road, Hubin North, Xiamen 361012 China
Name/address in local language
See all nearby hotels1,836Reviews4Q+A100Room tips
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I stayed in the best room for 4 days and it was such a let down compared to the Hilton hotel or other hotels in the price point. Firstly rooms are very old issues with the hot and cold water in the shower and then the Ac in the bed room would. Make a terrible sound after being left on for an hr or so so we had to turn the Ac off in the bedroom at night so that was very uncomfortable. But the worst thing about this hotel was the check out! I try and leave as I am doing I ask them for a tax invoice this is absolutely no issue what so ever at any other hotel but not here. They don't want to give me one had to spend a long time arguing with them and even had to get my accountant to help me out as they just simply didn't want to issue a tax invoice. Really terrible I would never stay there again. …
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Date of stay: April 2021Trip type: Travelled solo
Helpful
Response from Millie Tsui, Other at Marco Polo Xiamen
Responded 2 weeks ago
Dear Guest, Warm greeting from Marco Polo Xiamen. Thank you for staying with us and taking the time to share your staying experience. Please accept our sincere apology for any inconvenience that might have been caused. Please rest assured that we would enhance our efforts on facility upgrading, so as to create the most comfortable staying environment for you and other guests. Your comments of Tax invoice had been duly noted and we do apology for this issue as it's caused by Tax Bureau Policy during Covid-19 period. Now the Tax invoice had been resumed back and we are able to issue it if guest stay with us after the 1st April,2021. We look forward to welcoming you back to Marco Polo Xiamen in the very near future. Yours sincerely, Maria Huang Rooms Division Manager
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Off to a rocky start. Arrived when there was a wedding so no parking available after driving around the property and its lots twice. Attendant wouldn’t allow us to park in front temporarily to check in. Front desk told me “那没办法“, which pretty much means “too bad, deal with it as it’s not my problem”. Executive lounge closed so moved to lobby bar who told us management restricts everything to a single portion...so basically expects the two of us to split a single bit sized appetizer? This must be what first class on an economy aircraft feels like... Everything else is fine for now so redeemed to 2 starts instead of 1. Hotel’s got a nice, older charm to it and rooms/facilities are great. Hardware is there but software needs an upgrade.
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Date of stay: March 2021Trip type: Travelled as a couple
Helpful
Response from Millie Tsui, Other at Marco Polo Xiamen
Responded 3 weeks ago
Dear Guest, Warm greeting from Marco Polo Xiamen. Thank you for staying with us and taking the time to share your staying experience with us. Please accept our sincere apology for any inconvenience that might have been caused during your last stay. Please rest assured that we would enhance our efforts on service training and food quality improvement, so as to create the most comfortable staying environment for you and other guests. Thank you once again for your valuable comments, as which help us in our committed effort to exceed guest expectations and create value at every encounter. We look forward to welcoming you back to Marco Polo Xiamen in the very near future. Yours sincerely,
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Really worth a visit, thoroughly enjoyable experience. I was there four days on my own but felt very well looked after. Room was excellent leent as was the service. Lovely walks nearby and good places nearby to eat and drink.
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Review collected in partnership with Marco Polo Hotels
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Millie Tsui, Other at Marco Polo Xiamen
Responded 7 Jan 2021
Dear Guest, Warm greeting from Marco Polo Xiamen. Thank you for staying with us and taking the time to share your staying experience with us. We are happy to learn that you enjoy the staying with us. It would be my great pleasure to share your compliments with our team. The comfortable stay for all our guest is always our goal. We look forward to welcoming you back to Marco Polo Xiamen in the very near future. Yours sincerely, Maria Huang Rooms Division Manager Marco Polo Xiamen
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Great coffee with the best friend at MARCO POLO,excellent service and sweet smiles.Ice LATTE and Capuccino are smell well with delicious bread.Sunny day with relax mood. We would come back again.Thank you.
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Review collected in partnership with 单个酒店
Date of stay: August 2020Trip type: Travelled with friends
Helpful
Response from Millie Tsui, Other at Marco Polo Xiamen
Responded 1 Sep 2020
Dear Guest: Thank you for your review of Marco Polo Xiamen. We appreciate your review and are pleased to hear you had a comfortable experience At lobby lounge and that you enjoyed your trip to Xiamen. We look forward to welcoming you back soon. Yours Sincerely, Celine Zhang Front Officde Manager
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Warm & friendly greeting on every visit - always made to feel welcome and with staff such as Gilbert looking after us we can’t go wrong, shall keep coming back to this oasis in Xiamen... The hotel is traditional style and within walking distance of a beautiful lake, lots of walks around the lake & into a park.. a really nice area to visit..
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Review collected in partnership with 单个酒店
Date of stay: August 2020Trip type: Travelled on business
Helpful
Response from Millie Tsui, Other at Marco Polo Xiamen
Responded 29 Aug 2020
Dear Guest, Warm greeting from Marco Polo Xiamen. Thank you for staying with us and taking the time to share your staying experience with us. We are happy to learn that you enjoy the staying with us, especially the service that provided by Gilbert. It would be my great pleasure to share your compliments with him and our team. We look forward to welcoming you back to Marco Polo Xiamen in the very near future. Yours sincerely, Maria Huang Rooms Division Manager
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PRICE RANGE
US$69 - US$120 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marco polo xiamen hotel xiamen, marco polo hotel xiamen, xiamen marco polo hotel
LOCATION
ChinaFujianXiamenBailuzhou Resort / Siming District
NUMBER OF ROOMS
300
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Claim Your Listing Frequently Asked Questions about Marco Polo Xiamen
Which popular attractions are close to Marco Polo Xiamen?
Nearby attractions include Xiamen Bailuzhou Park (0.7 km), Coffee Street (0.2 km), and Xiamen Dragon Boat Pond (1.2 km).
What are some of the property amenities at Marco Polo Xiamen?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Marco Polo Xiamen?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Marco Polo Xiamen?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Marco Polo Xiamen?
Conveniently located restaurants include KaiSa Western Restaurant, Lian Yuan (ShaMen MaGe Bei Luo DongFang Restaurant), and Jacky Angela Steakhouse.
Are there opportunities to exercise at Marco Polo Xiamen?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Marco Polo Xiamen have an airport shuttle?
Yes, Marco Polo Xiamen offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Marco Polo Xiamen located near the city centre?
Yes, it is 0.7 km away from the centre of Xiamen.
Are any cleaning services offered at Marco Polo Xiamen?
Yes, dry cleaning and laundry service are offered to guests.
Does Marco Polo Xiamen offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.