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Heritage Suites Hotel

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Traveller (903)
Room & Suite (409)
Dining (93)
Ratings and reviews
Travellers' Choice2018 Winner
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“bungalow suite”(114 reviews)
“steam room”(113 reviews)
“vintage mercedes”(107 reviews)
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What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Restaurant
Airport Transportation
Room Service
Suites
Poolside Bar
Concierge
Spa
Dry Cleaning
Private Balcony
4 Star Hotel
Heritage Suites Hotel is a sophisticated boutique retreat in Siem Reap, Cambodia. Located 20 minutes away from the majestic architectural relics of the Angkor temple, its grand colonial façade conceals the 26 intimate rooms and newly refurbished suites nestled amidst lush tropical...
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Location and contact
Wat Polanka, Slokram Village, Siem Reap 93101, Cambodia
6.5 km to Siem Reap Airport
13 restaurants are within a 0.5 km radius
5.4 km from Angkor Wat
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Reviews (1,406)
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1,125 results
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137
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9
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949
137
25
9
5
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All reviewsbungalow suitesteam roomvintage mercedesoutdoor showerheritage adventuresprivate gardenrelais chateauxbodia spatuk tuksala baiangkor watthe general managertour companysitting areamain buildingour honeymoonan oasis
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1 - 5 of 1,125 reviews
Reviewed 3 weeks ago via mobile

The staff at the Heritage Suites was exceptionally helpful, polite and gracious. The suites are spacious and comfortable, and the pool area is quite pleasant and relaxing. We had a wonderful 15 minute complementary deep message. The food at the Heritage Suites is also quite...More

1  Thank Cathleen M
Reviewed 3 weeks ago via mobile

We had a lovely experience with Heritage suites, from the moment we stepped off the plane and into our complimentary vintage Mercedes transfer, to our last day, where they very kindly provided a room to shower (after we had checked out) before our flight in...More

1  Thank 2018LisaT
Reviewed 3 weeks ago via mobile

We had a great 2 night stay in this place. The staff was Super attentive, they gave us a lot of information about the tours and the city and arranged transportation for us. Definitely the staff is really good, 5 star international hotels standard. We...More

1  Thank Rooftophobby
Reviewed 4 weeks ago via mobile

Stayed here for 5 days and 4 nights and for the price I paid it was a major disappointment. It was the worst stay I ever had in all my travels and I have paid less in some hotels and the experience I had was...More

3  Thank Lynette L
Response from Nicolas D, General Manager at Heritage Suites HotelResponded 4 weeks ago

Dear Lynette L, Thank you first of all for taking the time to give us your feedback. We have taken your comments under detailed consideration and can assure you that your comments have been listened to. Also I would like to sincerely apologize for any...More

Reviewed 3 June 2018

Check-in date: May 24, 2018 You can't go wrong choosing this boutique hotel. I knew we made the right choice even before we got there. Reservation via email was very efficient and clear (thanks, Lakhina!), and our inquiries were handled professionally. Special mention to Vhutty,...More

1  Thank JosephAndPaula
Response from Nicolas D, General Manager at Heritage Suites HotelResponded 11 June 2018

Dear Joseph and Paula, Thank you first of all for taking the time to give us your encouraging feedback. I am glad to hear we were able to impress you during your stay in particular with the quality of our service and spacious rooms. I...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Free Parking
Room Service
Breakfast included
Dry Cleaning
Airport Transportation
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$136 - US$294 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Siem Reap
#8 Romantic Hotel in Siem Reap
#22 Family Hotel in Siem Reap
#52 Spa Hotel in Siem Reap
#54 Luxury Hotel in Siem Reap
Room types
Suites
Details
Price range
US$136 - US$294 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Siem Reap
#8 Romantic Hotel in Siem Reap
#22 Family Hotel in Siem Reap
#52 Spa Hotel in Siem Reap
#54 Luxury Hotel in Siem Reap
Room types
Suites
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Traveller (903)
Room & Suite (409)
Dining (93)
Pool & Beach (89)
Amenities (34)
Business Centre & Event Rooms (3)
Questions & Answers
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Vishak A
12 August 2017|
AnswerShow all 4 answers
Response from Dean R | Reviewed this property |
It's a bit of a walk to Pub Street. About 2 kilometers. If you are referring to the various ancient ruins when you say "temples", they are all quite a ways from town. You would need to hire a driver. I would recommend... More
1
Vote
VenturaTraveler1234
18 April 2016|
AnswerShow all 6 answers
Response from Retreat_Hunter2014 | Reviewed this property |
Yes we had a well appointed separate shower with adjacent sauna and separate bathtub in our suite. The suite was also appointed with an additional outdoor shower.
0
Votes
MamaFram
2 December 2015|
AnswerShow all 4 answers
Response from Retreat_Hunter2014 | Reviewed this property |
To the best of my knowledge there are no elevators. This property has only main level and second floor accommodations. I suggest you request a room on the main level. Yes, stairways have handrails. This is an intimate... More
0
Votes
Room Tips
"choose a suite behind the pool area."
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"We stayed in Peony Cottage which was excellent"
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"The bungalow suites away from the main building seem to afford a little more privacy. Also close to the pool."
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"Try and get a private villa room, it is well worth the extra monies."
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