We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
888 National Road 6, Siem Reap 855 Cambodia
Hotels.com
Expedia
Booking.com
ZenHotels.com
eDreams
Agoda.com
View all 8 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (467)
Dining (65)
Pool & Beach (42)

About

#170 of 595 in Siem Reap
Location
Cleanliness
Service
Value
Planning a trip, anniversary or romantic holiday? Our Hotel offers you a chance to take a step back in time, where life moves at a much slower pace and the atmosphere is one of calm and peace. Relax and enjoy a getaway with each other in Siem Reap, the ancient City of Cambodia and the Angkor Wat Temples the most subdued and magical CityEmpress Angkor Hotel is a luxurious hotel offering 208 lavishly furnished rooms and wide range of facilities such as in-house spa, gym, outdoor swimming pool and Jacuzzi etc.Furthermore, each room is elegantly appointed rooms and suites are complemented by the finest personalities to make this one of Empress Angkor Hotel'best accommodation experiences. Air-Conditioning, bathropes, slippers and full list of in-room features one comes to expect of a true convenient hotel. Our premium floor offer stunning view across the city and tropical landscape view.The in-house restaurants serve a wide selection of Khmer and international dishes.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Free airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Hot bath
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
Spa
Foot massage
Massage
24-hour security
Baggage storage
Concierge
Doorperson
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Quiet
580Reviews8Q+A63Room tips
Traveller rating
  • 254
  • 211
  • 79
  • 25
  • 11
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
UV1951 wrote a review Mar 2020
Karmiel, Israel706 contributions123 helpful votes
+1
we stay 2 night s at this hotel, we were group of traveler. Because of the Corona Virus the hotel was empty - no groups at all, look very bad for this huge hotel. The hotel is very nice - huge area, Rooms are clean not so big but comfortable. Breakfast was poor - no variety, cold coffee.
Read more
Date of stay: February 2020
Rooms
Location
Service
2 Helpful votes
Helpful
Share
801stevenp wrote a review Mar 2020
Toms River, New Jersey775 contributions200 helpful votes
Paid much more for pool view but was not given it. I was told by assistant manager soeun that sold out but after25 minutes was moved to a pool view in the front but was told they were putting me in to a renovated room but they gave it away. Not happy. Stayed here multiple times before. Never had a problem. Other people got upgrades and I got down graded to a smaller room. They were not picking me up from the airport until I had the hotel reservation company call even though it was in my reservation and I emailed them two times. The assistant manager said it was the weekend and that was why. So I only guess don’t check in on Saturday or Sunday. The hotel appears to be empty probably because they cater to Chinese I’m guessing. Bed was not dressed as in photos. Room is clean. Stressed because they could not re songs to two emails to get my ride too the hotel. Then hotel does not even give me the room that I paid about $10 more a night for. Very unhappy. Pool is beautiful and staff are friendly. I wonder if they paid for a large soda and got a small one if they would say nothing or would they expect what they paid for. I’m not angry. Just sad. Only have three nights. Paid the extra but got treated worse.
Read more
Date of stay: March 2020Trip type: Travelled
2 Helpful votes
Helpful
Share
Response from EmpressAngkorResort, Front Office Manager at Empress Angkor Resort & Spa
Responded 10 Mar 2020
Dear Mr. Steven Poretskin, Thank you for taking the time to share your feedback which is essential in our efforts to further improve our service standards and guest experiences. We are very sorry to hear about your experience and sincerely apologize for falling short of your expectations this time round. Obviously, your reservation was Deluxe pool view at our main building but we upgraded to our new building with room type Premier Deluxe. unfortunately you didn't like it and prefer the room that you booked. suddenly, my assistant Soeun called to me to ask approval for main building allocation. then I approved straight away. The reason that we upgrade you to new building is that our main building puts to renovation plan as well as to save electricity. Nonetheless, We hope that we will have another chance to welcome you back again and recover your impression of the hotel. Sinecerely, Mr. MUT Sarik Front Office Manager
Read more
Jamie_Lawrence563356 wrote a review Mar 2020
London, United Kingdom46 contributions11 helpful votes
We booked a 7 night stay at the Empress Angor Resort and Spa through Expedia UK. The experience has been very impressive, from the hotel sending a car and driver to pick us up from the airport to a seamless arrival. Ice cold drink and chilled towel at reception while we were booked in to the hotel. Friendly staff, immaculate rooms and spotless pool area. Free courtesy shuttle to the downtown shopping area and staff that are willing to help. I would thoroughly recommend this hotel to anyone planning a trip to the temples.
Read more
Date of stay: March 2020
Value
Cleanliness
Service
Room Tip: We were upgraded to a Residence Suite free of charge, so be polite at check in.
See more room tips
Helpful
Share
Response from rousdaly, Sales & Marketing at Empress Angkor Resort & Spa
Responded 4 Mar 2020
Dear Mr. James, Warming Greeting from Empress Angkor Resort and Spa ! We are really appreciate and thanks for time to review . We are pleased to have met expectation in most aspects of your stayed experience. We very much appreciate your high recommendation and thank you for the nice description of us. We're looking forward to welcoming you back soon. With My Regards, The Management Team
Read more
linda-travel35 wrote a review Feb 2020
stockholm20 contributions20 helpful votes
Hotel located on the National road between airport and pub street . They provide the t o r airport transfer . Tuk tuk to pub street is about 3 dollar one way . The pool is nice, we got a room with pool view which is beautiful special lay in the evening . Breakfast is ok , but we feel it was not so fresh . Everything is very expensive in the hotel , we tried dinner and cocktail at bar, not worthy the money . Except that , everything is fabulous
Read more
Date of stay: January 2020Trip type: Travelled
2 Helpful votes
Helpful
Share
Response from rousdaly, ASM at Empress Angkor Resort & Spa
Responded 23 Feb 2020
Dear Value guest, Thank you for the review. We are so pleased to have met expectation in most aspects of your stay experience. We very much appreciate your high recommendation and thank you for the nice description of us. We're looking forward to welcoming you back soon. Warm Regards, The Management Team
Read more
HariKRajeev wrote a review Feb 2020
Bengaluru, India111 contributions41 helpful votes
We stayed here for 3 days during our Siem Reap trip. It was a nice hotel . We got picked up and dropped at the Airport. We first got a really good room , but unfortunately didn't get any windows. So the hotel management helped to change the room and we got a smaller cramped room. The breakfast was decent . Could have been better.
Read more
Date of stay: January 2020
Location
Service
Sleep Quality
Room Tip: Ask for bigger rooms with Balcony
See more room tips
Helpful
Share
Response from rousdaly, ASM at Empress Angkor Resort & Spa
Responded 23 Feb 2020
Dear HariKRajeev, Thank you for the review. We are so pleased to have met expectation in most aspects of your stay experience. We very much appreciate your high recommendation and thank you for the nice description of us. we will try to avoid the problem have been happened for the next customer. We're looking forward to welcoming you back soon. Warm Regards, The Management Team
Read more
Previous
123456
PRICE RANGE
US$44 - US$119 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
empress angkor siem reap, hotel empress angkor
LOCATION
CambodiaSiem Reap ProvinceSiem Reap
NUMBER OF ROOMS
392
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Empress Angkor Resort & Spa
Which popular attractions are close to Empress Angkor Resort & Spa?
Nearby attractions include Phare, The Cambodian Circus (3.0 km), Bayon Temple (7.4 km), and Angkor Wat (5.3 km).
What are some of the property amenities at Empress Angkor Resort & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Empress Angkor Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Empress Angkor Resort & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Empress Angkor Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Empress Angkor Resort & Spa?
Conveniently located restaurants include WILD - Creative Bar & Eatery, Sambo - Khmer & Thai Restaurant, and Travancore Indian Restaurant.
Are there opportunities to exercise at Empress Angkor Resort & Spa?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Empress Angkor Resort & Spa have an airport shuttle?
Yes, Empress Angkor Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Empress Angkor Resort & Spa have airport transportation?
Yes, Empress Angkor Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Empress Angkor Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Empress Angkor Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.