Super disappointing.. no double room upgrade despite being a titanium member and also being send an email to upgrade just 1 day before check in.. we didn’t mind staying at the same room but the room location was bad.. staff was friendly but it’s just not worth the price given they ignore all status benefits
Had a wonderful stay from 30 Mar to 2 Apr 2022. The hotel was very clean and well landscaped. All the service staff made the stay so pleasant. They were very helpful even when I sought their help to book tours to Angkor Wat and the Koulen Mountain / Waterfall. The Visaya Spa was convenient and service was wonderful too! We particularly enjoyed the Scribe bar, as it was out in the courtyard facing the river, manned by attentive staff even when it got a bit more crowded on the weekend. We would highly recommend the FCC Angkor if one is looking for a hotel in a central location, walking distance to restaurants & shopping on both sides of the river or near to the town center.
A wonderful family trip. The FCC Ankor made everything just easy. From the chat function during booking, to the food options at the hotel and the all round service, it made it the whole trip special for the whole family.
We've just returned from a long weekend staying at FCC Angkor and we loved it. The property is beautiful - a fully renovated historical mansion with new addition across the street, all surrounded by established trees that provide loads of shade and serenity. We stayed in the Family suite with a connecting Premium room in the new addition. The rooms are immaculate and appointed with bespoke fittings. The restaurant offers a good variety of food and friendly service and the two pools are enticing and the perfect temperature. FCC is in a great location for access to the popular parts of Siem Reap as well as the temple complex, and it is especially close to the new bike paths which make it so much easier to ride out to the temples now - conveniently on the 4 mountain and 4 electric bikes that are free for guests to use. The new addition is across a quiet street from the main property and the attention of the guards to always help kids cross the road safely was extra appreciated. The kids club (which is free for hotel guests) is a great spot for entertaining young ones in AC. Thanks to the FCC team for a great stay. We would love to return.…
Stayed here for 5 nights last week. Staff - super friendly and helpful. Always happy to help, organise tours, make reservations and answer your questions. Food - tried their onsite restaurant Mansion once, had daily breakfast and had a cocktail at the bar one night. Overall - very good, breakfast was my favourite. Love that it is ala carte. Rooms - got upgraded to courtyard room as part of the golf package we booked. Rooms were very comfortable, just looks dated especially the floor tiles. Spa - had a massage included as part of the package, while the massage itself was good, the staff at the spa were not super fluent in English therefore, not able to answer our questions which was a tad bit frustrating as we didn't know is it with oil or not, clothes on or not, and couldn't really answer when asked what does the scrub treatment involve other than ah we use this and pointed to the scrub. Location - overall great location, short walk or tuk tuk ride to the center. Checkout - minor confusion about the member discount being applied/not applied but other than that no complaints.…
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