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Empress Residence Resort & Spa

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Traveller (19)
Room & Suite (62)
Dining (11)
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Overview
  • Excellent70%
  • Very good20%
  • Average5%
  • Poor0%
  • Terrible5%
Travellers talk about
“pool bar”(2 reviews)
“beautiful hotel”(2 reviews)
“angkor wat”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Restaurant
Free Airport Transportation
4 Star Hotel
All hotel details
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Reviews (20)
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1 - 5 of 14 reviews
Reviewed 19 March 2018 via mobile

I booked my reservations through Expedia and paid for through Expedia a month ahead of my arrival at the hotel. When I got to the hotel the staffs there told us they are not honor our reservations and they told us that it was an...More

Thank 926jessica
Response from Empress Angkor R, Front Office Manager at Empress Residence Resort & SpaResponded 1 week ago

Dear Jessica, We appreciate your time in sharing with us your review and we sincerely apologies the service lapses which you had experienced Refer to your hotel booking with our hotel was under hotelsbed.com and due to the technical error so we couldn't accept that...More

Reviewed 29 October 2017

Several weeks ago my wife and I had the pleasure of spending three nights at the Empress Angkor Resort and Spa Hotel. We were met at Siem Reap airport by a very courteous young shuttle driver from the hotel. Waiting for us at reception was...More

3  Thank David P
Response from SreyPich932, eCommerce Officer at Empress Residence Resort & SpaResponded 31 October 2017

Dear David P, Greetings from Empress Residence Resort&Spa! We would like to express our sincere thank you for taking your time to share your experience during your stayed. We do appreciate on your comment. We seek another chance to welcome you back to our resort...More

Reviewed 2 September 2017 via mobile

We stayed here for 5 nights. The hotel looks amazing and the staff are friendly. We had a wonderful waiter, Samuon, most days at the pool bar. The buffet breakfast is big but average. We only ate in the restaurant twice once was a buffet,...More

1  Thank Dianne B
Response from SreyPich932, eCommerce Officer at Empress Residence Resort & SpaResponded 8 September 2017

Dear Dianne B, Greetings from Empress Residence Resort&Spa! Every effort or negative comments from our guest is taken very seriously and the negative issue. You mentioned will be investigate immediately. We would like to express our sincere thank you for taking your time to share...More

Reviewed 6 April 2017 via mobile

i had a great stay at empress residence. from the airport pick up the staff was very friendly and professional. i forgot his name though. anyway, im the one stayed at room5023 from 31st march til 3rd april. whoever picked us up from the airport...More

3  Thank ladyscarlette
Response from SreyPich932, eCommerce Officer at Empress Residence Resort & SpaResponded 26 May 2017

Dear ladyscarlette, We would like to express our sincere thank you for taking your time to share your experience during your stayed. We do appreciate on your comment. We seek another chance to welcome you back to our resort in the near future. Thank you....More

Reviewed 16 March 2017 via mobile

As a family we stayed at the Empress Residence. Very nice place with nice adjoining rooms and amenities. Great pool to cool down by after sightseeing in the Cambodian sun. The server/bar staff named Mie Samuon was so kind. He made sure that we were...More

1  Thank Slate108
Response from SreyPich932, eCommerce Officer at Empress Residence Resort & SpaResponded 26 May 2017

Dear Slate108, We would like to express our sincere thank you for taking your time to share your experience during your stayed. We do appreciate on your comment. We seek another chance to welcome you back to our resort in the near future. Thank you....More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Breakfast included
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Details
Price range
US$45 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#149 Luxury Hotel in Siem Reap
#195 Spa Hotel in Siem Reap
Room types
Suites, Kitchenette
Details
Price range
US$45 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#149 Luxury Hotel in Siem Reap
#195 Spa Hotel in Siem Reap
Room types
Suites, Kitchenette
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Traveller (19)
Room & Suite (62)
Dining (11)
Pool & Beach (6)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"We were given a double or superior room which was good enough for my family."
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"Our room was in the residence and was very quiet and peaceful."
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