We had a very pleasant 4 night stay at this hotel last week over the Khmer New Year. Was upgraded to the urban view king room with full length glass window over looking the quiet street. Room is spacious with comfy bed and pillows. The rain shower was heaven with nice water pressure. Staff were fantastic and very helpful and attentive. They remember all our names and always with a smile on their faces and engaged with us cheerfully. The pool was lovely and really an oasis in the sticky Siem reap heat. Plenty of sun beds with umbrella cover. The location is awesome. 10 mins walk away from the busy pub street area and lots of lovely restaurants around. There are a couple of great restaurants just next door. Overall we really enjoyed our stay and appreciated the lovely and friendly staff. Will definitely stay here again my next trip.…
I was very fortunate to receive an upgraded room for free. As soon I arrived, I was welcomed by the sidewalk by this young man, that carried my suitcase and even took it upstairs, opened the door and set up my room with a comfortable air conditioning temperature. At the reception desk, I was given a very warm welcome, full of smiles and willingness to answer my questions, by these two beautiful and amazing women (Ms Sina and Ms Srey Deth). My room had the pool view, with balcony, King size bed, tub, a standing shower, what we call in the USA a 4 piece bathroom. Soon after that, I was welcomed from my outings, by another beautiful and amazing woman and beautiful woman (Ms Lyly) I did found my favorite hotel in Siem Reap that is full of love and greatness, as my opinion. The hotel was a short walking distance, even though I don’t walk that much, from the town and the pub street.…
I had the pleasure of staying at the Siem Reap Palace Hotel – btw not to be confused with the "Siem Reap Palace," which is a different place entirely – last week, and at a rate too amazingly low to note here (though I'd suggest looking at what different OTAs are charging for stays there – some of the major ones are asking more than 2x as much per night as others). Siem Reap is definitely still in the early stages of emerging from most businesses being closed due to the pandemic, but OTOH this is precisely *why* now's the perfect time for visiting Siem Reap and the entire Angkor complex: despite Cambodia opening to tourism several months ago, it's still getting only a trickle of tourists, in large part because there are still only three flights a week there from ANY international airline, namely Singapore Airlines (which at this writing allows VTL travel thrice per week in both directions). Aside from a short flight on Cambodia Angkor Air to Phnom Penh, that's literally it Understandably, I was only one of a small handful of guests at the Siem Reap Palace Hotel. Its rooms – having seen little use the past two years – still look nearly new & are similarly spotless. They offer very well-designed guest accommodations, with very comfortable beds, for a fraction of what you'd pay at a "name brand" hotel like Raffles or Anantara. Better still, it's located in – but away from the main tourism drag of – Siem Reap, within a 5-10 minute walk of some excellent restaurants and maybe 15 minutes to Pub Street (which I didn't visit, since I'd heard it was still mostly closed at the time of my visit). It's otherwise a quiet area at night. To be clear, the property is fairly small – and also situated on a fairly small lot – but it'd be difficult to find better accommodations for a similarly low rate. As one would expect in a SE Asian property, the entire staff had masks on during my stay, plus they insisted that guests do the same when outside of their room. Not at all a big deal for me personally. My criticisms of the hotel are limited to two, neither important enough to lower my rating. First, it has no lift, though there's an area near the main staircase where it looks like one will be added once the hotel is back to fairly regular amounts of business. While my own room was only a single flight of stairs up, others could involve another two flights – just FYI. Considering how much walking many or most Siem Reap visitors do while visiting sights at Angkor, this probably isn't a "dealbreaker" for many, but still. Also, I had one misunderstanding there on my first morning, where the person handling breakfast orders was unaware that they'd started offering Western breakfasts as well – as I'd been told by Lili, the property's wonderful manager, upon arrival. The server didn't speak very good English, so I was unable to explain it to her, but I asked Lili to do so for the remaining mornings of my stay, and did so without further incident. Finally, I took advantage of the spa portion of the property by getting a Khmer-style massage my first day there. They're fairly similar to Thai massages, e.g. you keep on loose-fitting clothes the entire time, but are similarly relaxing – to be fair, Thai massages have long been my favorite – and are available for the princely sum of US$30 for a 90-minute massage, though more standard, non-Khmer ones with oil cost a bit more. The property is now mostly or wholly open, and I would wholeheartedly recommend it for people visiting Siem Reap both now & later!…
Nice and helpful staff made our stay great. Breakfast is by menu order very nice ,pool very clean ,room very clean and comfortable bed ,best location only 5min by walk from hotel to old market ,big parking staff very friendly and helpful especially Lyly sina mark vakim vanda and all staff in hotel. Really strong recommended .
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