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The Cockatoo Resort & Spa

245 reviews
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Traveller (197)
Room & Suite (45)
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Overview
  • Excellent69%
  • Very good23%
  • Average6%
  • Poor0%
  • Terrible2%
Travellers talk about
“green oasis”(2 reviews)
“baguette”(4 reviews)
“refreshing pool”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.5 Star Hotel
All hotel details
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Reviews (245)Write a Review
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All reviewsgreen oasisbaguetterefreshing pooltuk tuk driverpoolside bardirt roadmin walkhot showerangkor templespub stcockatoos
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1 - 5 of 132 reviews
Reviewed 1 week ago

Our cold-water induced staycation adventure continued with a night at Cockatoo Resort and Spa and it was somewhat disappointing. Firstly, it's description as a 'resort and spa' is very misleading. It's run-down in many ways, and the hotel supplied photos are misleading (on TripAdvisor and...More

Thank NatalieG478
Response from Cockatoo Nature R, Front Office Manager at The Cockatoo Resort & SpaResponded 1 week ago

Thanks you so much for choosing our hotel for stay during your holiday in Cambodia. We hope you enjoy your stay and recommend our hotel to your friends and your family. We hope to see you again here. Thanks with Best Regards.

Reviewed 12 January 2018 via mobile

帰り際にスタッフさんに「ヨカッタラコメントクダサイ」と言われたので飛行機のフライト待ちに早速投稿してみます。 39歳、くたびれたオッサンの一人旅だったのですが、場所は少し解りづらい所にあるかもしれません。 トゥクトゥクなどで連れて行って貰うのが良いかと思います。最初は。 一回着いたらバンブーテンプルだったかな?と欧米人がよく利用しそうなレストランを曲がった所に小さいですが看板があるので迷わないかもしれません。 自分は迷わなかったです。 前日までもう少し街中に二泊、こちらに二泊しました。 こちらはジュニアスィートで予約して前日までもほぼ同価格帯のホテルを利用したので感想を。 一人は流暢な日本語を話すカンボジアの方がいます。とても心強く思いました。 宿での食事は朝食と予約制で簡単な昼食は取れる模様です。 夜は食事はないと思います。と言われた気がする。 まぁ徒歩5分圏内にいくらでも食べる所はありますが(笑) 朝食は自分の時は目玉焼き、スクランブルエッグ、オムレツから選ぶのとデザート(バナナ、マンゴー、スイカ)、スープ(ポトフっぽいの)とバケットとコーヒーか紅茶がつきます。 39歳の食べ盛りの小汚いオッサンにも充分な量でしたね。 部屋は広かったです。 日本の街中のやっすいビジネスホテルの倍くらいはありますかね。 少しバスの扉が閉まりづらかったり蛇口が固定されきってなかったりテレビがチャンネルによっては見えづらかったりしますが特に問題になるような状態ではないと思います。 プールは余り広くはありませんが競泳大会するわけじゃないだろうし充分なスペースだと思います。10人とか泳がない限り。 周りは比較的街中に近い徒歩圏内にしては静かだと思います。宿の雰囲気的にも写真みたいなリゾート調で良い感じでしたね。 自分的にはバンブーストリートにあるかかどうかが解りませんが所々細い竹が植えてあるんですが酔って宿に着いた時ふと見上げたら大変日本を思わせて郷愁感を感じた記憶があります。 統括的に言いますと価格なりのホテルだと思います。 悪い意味じゃなく、そんな普段ハイソサエティなホテルばっかり泊まってる方では無い限り大変素晴らしいと思います。 カンボジアの方はフレンドリーな方が多いですね。ホテルの方も不快な思いをした覚えはないです。 どなたかのご参考になりましたらm(__)m this hotel is so silently . so nice breakfast. and so friendly stuff I like this hotel o-kun

Thank 葱ラーメン 総
Management response:Responded 14 January 2018

Thanks so much for choosing our hotel for stay and write a good Tripadvisor for our hotel. we hope you enjoy your stay here. we hope to see you again at our hotel.

Reviewed 10 June 2017

4 night stay with my partner, hotel has no reception desk, just have to wander upstairs to the restaurant and hope you find a member of staff. Room ok, bit basic but what do you expect for 25 USD a night? Water temperature in bathroom...More

Thank stevewolfcub
Response from Cockatoo Nature R, Front office staff at The Cockatoo Resort & SpaResponded 12 June 2017

Dear Stevewolfcub Greetings from The Cockatoo Nature Resort & Spa. First of all, we would like to say thank for your chosen our hotel as accommodation during your holiday in Siem Reap Angkor Wat. We were appreciated to be your service during you stayed in...More

Reviewed 8 January 2017 via mobile

Not only did our lock not work on our door, our door didn't even close so we always had bugs in the room. To make it worse, my mother and I got head lice from staying here. The staff was never around and service was...More

Thank Kristin A S
Response from Cockatoo Nature R, Guest Relations Manager at The Cockatoo Resort & SpaResponded 17 January 2017

Dear Ms. Kristin Smith Greetings from The Cockatoo Nature Resort&Spa. Thank you so much for your chosen our hotel as your accommodation during your stayed in Siem Reap Angkor Wat. Thanks for your time to write us terrible comment on Airbnb side and TripAdvisor Community....More

Reviewed 5 December 2016

- Best part is the staff. Very friendly and helpful. - Clean and spacious room. - AC works fine. - No bugs in the room (late November) - Water pressure was not great in the shower, but not big problem taking hot shower everyday. -...More

Thank Kyoko T
Response from Cockatoo Nature R, Guest Relations Manager at The Cockatoo Resort & SpaResponded 7 December 2016

Dear Kyoko T Greeting from The Cockatoo Nature Resort & Spa. Thank you so much for your best review on the trip TripAdvisor Page.And we really do appreciate that for your time to write down a very good comment and your value time to spend...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Free Parking
Restaurant
Hotel Amenities
Shuttle Bus Service
Airport Transportation
Breakfast included
Multilingual Staff
Free Parking
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Hot Tub
Restaurant
Details
Price range
US$22 - US$47 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$22 - US$47 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (197)
Room & Suite (45)
Pool & Beach (30)
Dining (28)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"Away from the roadside -not room 15!"
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"They have newly renovated rooms, and the hotel prioritize to allocate us in that new building."
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"Ask to be upstairs in the back."
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"Poor plumbing and run down"
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