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With a prime location just minutes from downtown Santa Cruz and easy access to different business, shopping and entertainment centers, Buganvillas Hotel Suites & Spa offers 6 acres surrounded by lush vegetation …Moreharboring an infrastructure designed for the comfort , tranquility and enjoyment of our guests. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
We stayed here on our last night in Bolivia and it was wonderful. The beds were comfortable and the rooms quiet. We sat by the pool and the water was a bit cold but the night was beautiful. We walked the grounds and watched the...More
We had a larger group and were looking for a place large enough to hold seven. The three bedroom suite was huge and could have held up to nine. The furniture was comfy. The service was great. The breakfast buffet was the best we’ve seen...More
We called three times complaining about the horrible odor that was unacceptable and worse nobody in the hotel did anything to solve the horrible odor. Two members of the hotel came to smell the odor and they ran away but did not have any solution....More
Thank Klaus J
Response from Jorge B, Manager at Buganvillas Hotel Suites & SpaResponded 14 August 2018
Dear Klaus ,
I’m deeply sorry for what happened to you in your late Checkin. Even though the night manager did ask you to change to another room once they went into your room and you did not want to change the room. I wish...More
Buganvillas is a nice, friendly place and good option for families with two or more kids. This is a place located on the fourth “anillo” of Sta. Cruz City very close to the Expo Cruz, it’s an old building, their rooms are spacious, we’ve stayed...More
Response from Jorge B, General Manager at Buganvillas Hotel Suites & SpaResponded 3 January 2018
Dear PZoll thank you for your review as always we welcome every single point of view of the hotel and every guests experience. I just wanted to say that maybe in your next trip back to Santa Cruz , we will be able to offer...More
This hotel is really relaxing with multiple pools, a trail to run on, a gym, soccer fields and a restaurant. Across the street is a Hipermaxi (super market) and a lot of ATMs to exchange money.
The hotel has their own taxi service and all...More
Thank Katie E
Response from Marcela P, Guest Relations Manager at Buganvillas Hotel Suites & SpaResponded 16 February 2017
Thank you very much for taking the time to share your experience with us. For us it is very important that your stay has been pleasant.
We are always waiting for you!
Response from CostumerExperience | Property representative |
Dear FabuFam5 there are 7 ATMs just a walking distance from the hotel. They are placed in HIPERMAXI supermarket you will find everything you need. If you have any other questions or doubts please let us know to help you out... More
Dear FabuFam5 there are 7 ATMs just a walking distance from the hotel. They are placed in HIPERMAXI supermarket you will find everything you need. If you have any other questions or doubts please let us know to help you out. Have a great day and hope I was helpful.