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Buganvillas Hotel Suites & Spa

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Traveller (171)
Room & Suite (78)
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Overview
  • Excellent32%
  • Very good39%
  • Average17%
  • Poor4%
  • Terrible8%
Travellers talk about
“taxi service”(3 reviews)
“super market”(2 reviews)
“pools”(18 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
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Reviews (237)
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4
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LanguageEnglish
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1 - 5 of 43 reviews
Reviewed 9 February 2018 via mobile

We had a larger group and were looking for a place large enough to hold seven. The three bedroom suite was huge and could have held up to nine. The furniture was comfy. The service was great. The breakfast buffet was the best we’ve seen...More

Thank StacM
Reviewed 2 January 2018 via mobile

Buganvillas is a nice, friendly place and good option for families with two or more kids. This is a place located on the fourth “anillo” of Sta. Cruz City very close to the Expo Cruz, it’s an old building, their rooms are spacious, we’ve stayed...More

Thank PZoll
Response from Jorge B, General Manager at Buganvillas Hotel Suites & SpaResponded 3 January 2018

Dear PZoll thank you for your review as always we welcome every single point of view of the hotel and every guests experience. I just wanted to say that maybe in your next trip back to Santa Cruz , we will be able to offer...More

Reviewed 14 February 2017

This hotel is really relaxing with multiple pools, a trail to run on, a gym, soccer fields and a restaurant. Across the street is a Hipermaxi (super market) and a lot of ATMs to exchange money. The hotel has their own taxi service and all...More

Thank Katie E
Response from Marcela P, Guest Relations Manager at Buganvillas Hotel Suites & SpaResponded 16 February 2017

Dear Katie, Thank you very much for taking the time to share your experience with us. For us it is very important that your stay has been pleasant. We are always waiting for you!

Reviewed 26 November 2016

very nice place; the only comment is that the breakfast should have more varieties of cheese and cereals. The hypermarket very near to the hotel (2 minutes walking) was a great advantage. Staff are really helpful and sympathetic.More

Thank amr m
Response from Marcela P, Director de Relaciones con Clientes at Buganvillas Hotel Suites & SpaResponded 28 November 2016

Dear guest, thank you very much for taking a few minutes to give us your opinion about your stay with us. All the comments help us improve and encourage us every day to work to make each experience unique. . We look forward to your...More

Reviewed 23 November 2016

Great place to stay, wonderful environment, good service level, spacious and comfortable rooms, fine restaurants, privacy and secure, state of the arts sports facilities, great location and many much moreMore

Thank Justo R
Response from Marcela P, Director de Relaciones con Clientes at Buganvillas Hotel Suites & SpaResponded 26 November 2016
Google Translation

Muchas gracias por su comentario, la opinión de nuestros huéspedes es muy importante para nosotros. Lo esperamos en su próxima...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Room Service
Fitness Centre with Gym / Workout Room
Spa
Breakfast included
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Banquet Room
Self-Serve Laundry
Conference Facilities
Wheelchair Access
Airport Transportation
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Children Activities (Kid / Family Friendly)
Breakfast Available
Room amenities
Air Conditioning
Microwave
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Bar/Lounge
Outdoor pool
Tennis Court
Details
Price range
US$81 - US$136 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Santa Cruz
#4 Business Hotel in Santa Cruz
#4 Spa Hotel in Santa Cruz
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$81 - US$136 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Santa Cruz
#4 Business Hotel in Santa Cruz
#4 Spa Hotel in Santa Cruz
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (171)
Room & Suite (78)
Pool & Beach (35)
Dining (13)
Family and Play Areas (22)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Amerkanty
7 August 2017|
AnswerShow all 2 answers
Response from CostumerExperience | Property representative |
Buenas tardes, el hotel tiene 17 años y no 30 como menciona. De manera permanente realizamos remodelaciones. Esperamos tenerlos por aqui. Muchas gracias
0
Votes
Google Translation
FabuFam5
17 August 2015|
Answer
Response from CostumerExperience | Property representative |
Dear FabuFam5 there are 7 ATMs just a walking distance from the hotel. They are placed in HIPERMAXI supermarket you will find everything you need. If you have any other questions or doubts please let us know to help you out... More
0
Votes
Room Tips
"Make sure you dont move anything in the mini fridge or they will charge you"
Read review
"Don't take the first floors rooms, get the higher ones, quieters!"
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"Run from this hotel, best tip ever."
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"The farther from the elevator the better as you can hear the elevator beeping. Our bedroom faced the pool but..."
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