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Hotel Terranova Suites

63 reviews
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Traveller (18)
Room & Suite (13)
Dining (11)
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Overview
  • Excellent30%
  • Very good42%
  • Average15%
  • Poor12%
  • Terrible1%
Travellers talk about
“bs”(2 reviews)
“sleep”(2 reviews)
“airport”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.5 Star Hotel
All hotel details
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Reviews (63)Write a Review
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1 - 5 of 9 reviews
Reviewed 8 December 2017 via mobile

Was impressed when opened my room's door at the first time. I booked a one-bedroom room, but got more of a suite as the rooms are apartment style. Obviously much bigger than standard hotel rooms as it has kitchen and living room. The kitchen was...More

Thank Charly186
Response from José Ignacio P, other at Hotel Terranova SuitesResponded 3 weeks ago

Thank you very much for leaving us your rating, this impels us to move forward and improve our services to give them the comfort they deserve. In search of providing an optimal service, we take into account the advice and opinions of our customers. We...More

Reviewed 6 August 2017 via mobile

I decided to book at Terranova for the reviews but my stay wasn't the best. It was a windy night and some metallic noise outside didn't let me sleep. The shower has no pressure and wifi didn't work even though it says there is internet...More

Thank tanita71
Reviewed 16 January 2017

Overall, the stay was decent. The hotel staff were nice and very helpful. The on-site restaurant was not bad. However, the walls are paper-thin and the folks around us were quite loud at night. Also, the pool is not very deep, great for kids, but...More

Thank Jen P
Reviewed 30 January 2016

Huge apartment with 4 bedrooms,3 bathrooms, a kitchen and a dinner/living-room. Even a back yard! Wifi in the house, close by the swimming pool and restaurant. We had a free transfer from the airport to the hotel. There is aircon everywhere, very nice in the...More

1  Thank DirkoSucre_Bolivia
Response from JohmarSanjinez, Sales Manager at Hotel Terranova SuitesResponded 3 February 2016

Dear Guest, We really appreciate the time that you toke to share your good experience at Terranova Suites, all the staff works every day to give to our guest the best of each. Hope to have you and your family back soon whit us. Best...More

Reviewed 5 November 2015

We stayed in a 4 bedroom 3 bathroom apartment. We are 6 adults so it was perfect for us. It had a living room, dinning room and full kitchen. The full kitchen came with dishes, pans, full size refrigerator, stove and microwave. Downside was no...More

Thank CaliNmyHeart
Response from JohmarSanjinez, Jefe de Ventas at Hotel Terranova SuitesResponded 12 November 2015

Dear Guest, We really appreciate your good comments about your stay and we made some changes about the observations you did, now we have dish washing soap and sponge in all the 4 bedrooms suites. About the breakfast we always provide fresh food, including the...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Free Parking
Shuttle Bus Service
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$58 - US$82 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Santa Cruz
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$58 - US$82 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Santa Cruz
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (18)
Room & Suite (13)
Dining (11)
Pool & Beach (4)
Family and Play Areas (8)
Questions & Answers
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COCHALITA F
16 September 2016|
AnswerShow all 2 answers
Response from COCHALITA F |
I tough the transportation was included since the hotel is claim to be across the airport, good thing I ask because some reviews stated that transportation is free of charge.
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