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I decided to book at Terranova for the reviews but my stay wasn't the best.
It was a windy night and some metallic noise outside didn't let me sleep. The shower has no pressure and wifi didn't work even though it says there is internet...More
Overall, the stay was decent. The hotel staff were nice and very helpful. The on-site restaurant was not bad. However, the walls are paper-thin and the folks around us were quite loud at night. Also, the pool is not very deep, great for kids, but...More
Huge apartment with 4 bedrooms,3 bathrooms, a kitchen and a dinner/living-room. Even a back yard! Wifi in the house, close by the swimming pool and restaurant.
We had a free transfer from the airport to the hotel.
There is aircon everywhere, very nice in the...More
1 Thank DirkoSucre_Bolivia
Response from JohmarSanjinez, Sales Manager at Hotel Terranova SuitesResponded 3 February 2016
We really appreciate the time that you toke to share your good experience at Terranova Suites, all the staff works every day to give to our guest the best of each.
Hope to have you and your family back soon whit us.
We stayed in a 4 bedroom 3 bathroom apartment. We are 6 adults so it was perfect for us. It had a living room, dinning room and full kitchen. The full kitchen came with dishes, pans, full size refrigerator, stove and microwave.
Downside was no...More
Response from JohmarSanjinez, Jefe de Ventas at Hotel Terranova SuitesResponded 12 November 2015
We really appreciate your good comments about your stay and we made some changes about the observations you did, now we have dish washing soap and sponge in all the 4 bedrooms suites.
About the breakfast we always provide fresh food, including the...More
The kids really had a blast here - there is an interesting pool, a playground, basketball court, and other kids! The rooms were well set-up with good quality beds, a/c in every room, heavy curtains and basic kitchen equipment (which we used). There was a...More
1 Thank Vikki K
Response from JohmarSanjinez, Jefe de Ventas at Hotel Terranova SuitesResponded 7 October 2015
Dear Guest, we really appreciate your comments, and hope to have you and your family back at the hotel, about the staff at the restaurant we usually have enough workers, but following your comments we will check if is necessary to increase the restaurant staff....More
US$61 - US$99 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#6 Spa Hotel in Santa Cruz
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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