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Sheikh Sabah Al-Ahmad Al-Jaber Al-Sabah Street 4C Bur Dubai, Dubai United Arab Emirates
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Traveller (1056)
Room & Suite (333)
Dining (140)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Points by Sheraton Downtown Dubai
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#44 of 898 hotels in Dubai
Location
Cleanliness
Service
Value
Travellers' Choice
Four Points by Sheraton Downtown Dubai is a four star property located in Bur Dubai, United Arab Emirates which features 250 guest rooms and suites with 3 restaurants including a pub. Our hotel in historic Dubai on Mankhool road is only a few minutes walk from major shopping centers, the old souks, Dubai Museum and Dubai Metro. Our downtown Dubai hotel provides free bus shuttle to beach & major shopping malls.
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Property amenities
Free parking
Wifi
Pool / beach towels
Fitness Centre with Gym / Workout Room
Free breakfast
Evening entertainment
Nightclub / DJ
Kids stay free
Valet parking
Fitness / spa changing rooms
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Kids' meals
Special diet menus
Poolside bar
Rooftop bar
Free shuttle or taxi services
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Sun terrace
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Flatscreen TV
Safe
VIP room facilities
Iron
Refrigerator
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Room types
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, Arabic, Filipino, Hindi
Hotel links
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Location

Full view
90Good for walkers
Grade: 90 out of 100
67Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
Contact
Sheikh Sabah Al-Ahmad Al-Jaber Al-Sabah Street 4C Bur Dubai, Dubai United Arab Emirates
Name/address in local language
Getting there
Dubai Airport8 kmSee all flights
Sharjah Airport24 kmSee all flights
Al FahidiDubai Metro11 min
BurJumanDubai Metro15 min
See all nearby hotels
3194Reviews135Q+A100Room tips
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Rajdeep D wrote a review Yesterday
Kolkata (Calcutta), India7 contributions3 helpful votes
It was a very nice and relaxing stay with great food and staff really helpful. The location is good and centrally located with cab and bus facilities available. The amenities were decent. Staff were helpful and coordinating.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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officialdaringdeepika wrote a review Aug 2022
Mumbai, India167 contributions89 helpful votes
Hotel's Favourite
I stayed there almost for a week. Starting from check-in until check-out all went well. Thanks to Kasim (front office ) who have upgraded me to studio room and made me feel welcomed. Room was clean and spacious with all the amenities provided, Thanks to Pushpinder( HK) who took extra care of my preferences during my stay. breakfast was decent.. Thanks to Joy and Daniel who welcomed us every day with their positive attitude despite busy breakfast hours! One think I would like to mention that during breakfast refilling of the food items was the problem and though restaurant covers were not enough to accommodate big crowd but i appreciated their efforts. What I really impressed about this hotel was their service, every single was doing fantastic job! Kudos to Team Four Points By Sheraton!
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Date of stay: August 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Management, Marketing at Four Points by Sheraton Downtown Dubai
Responded 4 weeks ago
Dear Guest, Thank you so much for taking the time out to providing us with your valuable feedback, we are pleased to learn that your experience with us was delightful. We look forward to welcome you back in the near future. Regards, Hazem Mohamed Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Safari58087555312 wrote a review Yesterday
2 contributions
Good location. It was pleasant stay. Property is neat and clean. Ambiance is very good. Staff is very good. Food quality is very good. Enjoyed watching asia cup in bar. Ambience in purani dili was very good with live music
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Prakhar G wrote a review 28 Sep
1 contribution
Great food, wonderful ambience and excellent service.My interaction with Kamil has been great.Apart from being a great chef, he is also a very pleasant human being.Same goes for other members of the staff as well.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Wanderer007 wrote a review 26 Sep
Mumbai, India3 contributions1 helpful vote
I have stayed at this property multiple times over the last few years and I keep coming back because it feels comfortable. This is a no-frills 4 star hotel and I think it provides the best value for this price range. Rooms are spacious - even the smallest room that I have stayed at this property is bigger than any other hotel at this price point in Dubai. Every room, including the smallest one, has a separate seating area and a separate comfortable work area with a multi-point international power socket which can handle plugs from all over the world. They provide unlimited drinking water bottles which is a must in this part of the world. All rooms also have a mini-fridge which is another must have in this part of the world Bathrooms are ok spacious, comfortable but nothing magnificent. The only downside for older people would be that they have a combined shower and tub, even in their higher end rooms. This is something that is very common in hotels in the US and even houses in the US where there is no separate shower area and the shower is in the tub which means that you have to climb into the tub to have a shower. Also bathing gel, shampoo and soap are in wall mounted dispensers and not in individual small bottles as is typically the standard in this part of the world. All other amenities are fully stocked and also available on request. I am not aware if they have any accessible rooms that have a separate shower area as even the suites that I have stayed in had a similar setup. Suites and some larger rooms also have a kitchenette with some basic utensils and cutlery provided along with a washing machine. These are not available in their standard/classic rooms. They also provide an ironing board and iron and bathing robe and bathroom slippers as standard in all rooms. If your room is not stocked feel free to ask for these things as required. The hotel also has a swimming pool and gym. The gym is supposedly open 24 hours and the pool is open from early morning to 8 PM or so. These are basic and fulfil the needs of those who want to use them. They also have a spa which I have never used so I cannot comment on it's quality. There are a couple of restaurants, serving Indian and Italian cuisine and a pub in the hotel. There are also a couple of other hotels in walking distance from this hotel that have a bunch of different options so food is mostly not an issue. They are also friendly towards external delivery services like Talabat. In room dining services are provided by their Indian and Italian restaurant. The Indian restaurant has very good food and is something that I would recommend. They also have live music on most days in the Indian restaurant which is called Puraani Dilli. Amaan and Marian perform on most nights at Puraani Dilli and if Hindi/Bollywood music (mostly old songs) are your jam then they are worth an hour or two of your time over dinner. They also take requests :) Puraani Dilli doubles up as the breakfast place in the morning. They have a decent breakfast spread including fruits, juices, pastries, hot indian breakfast (changes everyday), eggs to order, hot continental breakfast, salads, cereals, milk, tea, coffee and much more. Pretty much everything to cater to most people's needs. My breakfast needs are simple are always catered to comfortably. Please note this is not a 5-star hotel equivalent spread but very, very good for what you would expect at this price range. The icing on the cake is the restaurant staff starting with Joy, who I believe is very aptly named, as she will bring a smile to your face with the way she greets you and treats you. The rest of the wait staff including Danielle, Chandni, Prasad, Tshering, Ibrahim (and some of them may be old names and no longer there) are very good. Some of the old timers including Joy and Danielle are so amazing that they remember by food choices as well. Wait times are mostly not an issue during breakfast. Talking about service, I think that I one thing that is top notch at this property and one of things that keeps me coming back. Everything is clean, tidy and hygenic. I even felt comfortable staying here during the pandemic. Housekeeping is very good and they have evening turndown as well on request. Housekeeping does a very good job and room service even for things like extra water in the middle of the night is very quick. Actually good service starts from the moment you enter the hotel. The door keeper/security to the bellboy to the staff at the reception. Ei and Serap in the front office were exceptionally accommodative with an extremely late checkout request on my last trip which was a result of my flight getting delayed by 4+ hours. Other front office staff and managers on duty on various earlier trips have been very friendly and helpful as well. I do not remember everyone's names as I am always in a hurry during check-ins and check-outs but I always remember the staff to be very friendly and helpful. In Dubai, American Express cards do not work in cabs so Visa/Mastercard are your other options. Since my Visa does not work Dubai, cash is the only option I have and I know on multiple occasions the front office staff have helped me out with change for the cab and even for something as mundane as that they have done it with a smile. Downsides of this property - It is not walking distance from Metro, if you wish to use that. During peak summer it is not walking distance from anything! But during pleasant weather I have walked all the way from Burjuman mall to this hotel and it's about a 12 minute walk. A lot of things are about 10-15 minutes walking distance from the hotel and that is doable in pleasant weather from November to mid-April. I mostly use a cab to commute and one is available if you wait a couple of minutes or you could always use Careem to hail a cab. Also check the exact address of the property. This is in the Al-Mankhool area and not Downtown Dubai. This area may have been near to Downtown Dubai 15-20 years ago but downtown has now shifted from here. Overall an excellent hotel at this price range for business, leisure or family trips. The hotel is old but does not show it's age. The staff is amazing. Typical guests are business travellers, tour groups and couples/families on vacation. I have stayed at many other hotels in Dubai but over a period of time this has become first choice to stay at when in this part of town and it purely boils down to the superior service that they offer.
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Date of stay: August 2022
Value
Rooms
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Hotel Management, Marketing at Four Points by Sheraton Downtown Dubai
Responded 3 days ago
Dear Guest, Thank you so much for taking the time out to providing us with your valuable feedback, we are pleased to learn that your experience with us was delightful. We look forward to welcome you back in the near future. Regards, Hazem Mohamed Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
АСПАРУХ П wrote a review 26 Sep
1 contribution
I spent a wonderful time in Dubai. I was offered by Mr. Sumit for two tours for Premium Safari and Exclusive Yacht Tour. The both were excellent. My family enjoyed a perfect service. We received the offers by Mr. Sumit while staing in the hotel Four Points by Sheraton Downtown Dubai
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Hotel Management, Marketing at Four Points by Sheraton Downtown Dubai
Responded 3 days ago
Dear Guest, Thank you so much for taking the time out to providing us with your valuable feedback, we are pleased to learn that your experience with us was delightful. We look forward to welcome you back in the near future. Regards, Hazem Mohamed Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jyoti wrote a review 25 Sep
1 contribution
Pooja in house keeping is very sincere and dedicated towards her duty, every time when I call she always provide me best services with smile. Staff members are very supportive and cleanliness of the hotel is excellent. Food is very nice
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Hotel Management, Marketing at Four Points by Sheraton Downtown Dubai
Responded 3 days ago
Dear Guest, Thank you so much for taking the time out to providing us with your valuable feedback, we are pleased to learn that your experience with us was delightful. We look forward to welcome you back in the near future. Regards, Hazem Mohamed Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vibhanshu J wrote a review 25 Sep
1 contribution
Jain food is amazing chef kamil take care of us and all thing is realy nice food is good thanx alot for peolpe is all nice service is amazing thanx alot all staff and service we ll come back very soon .
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Management, Marketing at Four Points by Sheraton Downtown Dubai
Responded 3 days ago
Dear Guest, Thank you so much for taking the time out to providing us with your valuable feedback, we are pleased to learn that your experience with us was delightful. We look forward to welcome you back in the near future. Regards, Hazem Mohamed Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MsCamille10 wrote a review 25 Sep
1 contribution1 helpful vote
This HOTEL IS NO HOSPITALITY AT ALL and what they have is a Rude STAFF DESK!!! They can even help their guest!! They dont have even enough STAFF to clean my room even i ask for!!!! They dont even have sympathy for their guest!!!! And FYI!!! I booked a EXECUTIVE SUITE not a standard room!!! But they dont paper note and pen in the room!!! I really dont recommend this hotel especially for business!! Disaster experience!! -its a long horrible worst experience
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Management, Marketing at Four Points by Sheraton Downtown Dubai
Responded 5 days ago
Dear Guest, Thank you sharing your feedback. Request you to please let us know more about your stay at Hazem.Mohamed@marriott.com I will personally look into this matter and if required necessary action will be taken. Best Regards Hazem Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lakku wrote a review 24 Sep
Chennai (Madras), India, Asia3 contributions1 helpful vote
The room is quite spacious and the food at purani dilli restaurant is very good. Staff at the restaurant and reception are very courteous and go the extra mile to help you feel at ease. Staff pooja keeps my room tidy and clean every day. Overall for a long stay, I really enjoyed this place.
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
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Response from Hotel Management, Marketing at Four Points by Sheraton Downtown Dubai
Responded 5 days ago
Dear Guest, Thank you so much for taking the time out to providing us with your valuable feedback, we are pleased to learn that your experience with us was delightful. We look forward to welcome you back in the near future. Regards, Hazem Mohamed Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$62 - US$177 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four points by sheraton downtown dubai hotel dubai, 4 points by sheraton downtown dubai, four points downtown dubai, four points dubai, sheraton dubai, dubai four points, dubai sheraton
LOCATION
United Arab EmiratesEmirate of DubaiDubaiBur Dubai / Al Mankhool
NUMBER OF ROOMS
244
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Frequently Asked Questions about Four Points by Sheraton Downtown Dubai
Which popular attractions are close to Four Points by Sheraton Downtown Dubai?
Nearby attractions include Al Rais Shopping Centre (0.4 km).
What are some of the property amenities at Four Points by Sheraton Downtown Dubai?
Some of the more popular amenities offered include a rooftop bar, free breakfast, and an on-site restaurant.
Which room amenities are available at Four Points by Sheraton Downtown Dubai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Four Points by Sheraton Downtown Dubai?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Four Points by Sheraton Downtown Dubai?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Four Points by Sheraton Downtown Dubai?
Conveniently located restaurants include Purani Dilli Dubai, Yesterday Restaurant &Sport Lounge, and Cantina Continental & Mexican Restaurant.
Are there opportunities to exercise at Four Points by Sheraton Downtown Dubai?
Yes, guests have access to a fitness centre, fitness classes, and locker rooms available in the fitness centre during their stay.
Does Four Points by Sheraton Downtown Dubai have an airport shuttle?
Yes, Four Points by Sheraton Downtown Dubai offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Four Points by Sheraton Downtown Dubai?
Yes, dry cleaning and laundry service are offered to guests.
Does Four Points by Sheraton Downtown Dubai offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Four Points by Sheraton Downtown Dubai?
The staff speaks multiple languages, including English, Hindi, Arabic, and Filipino.