First and foremost, excellent concierge service by Mr. Ashpak. Without him our stay would have not been as great as it was. The hotel is an ideal place for people looking to avoid the crowds. Very quiet in all public locations. Excellent breakfast . Beautiful pool. In general excellent service !
Great hotel. Ecellent service. Very attentiv and extremly kind personel in Azur and Solo restaurants. Not talking about the delicious food. Especially the Arabic dishes are a pure delight. Highly recommended to stay in Raffles. Next time when I am in Dubai I will for sure come back
Fantastic staff and great facilities! I would recomend every visitor of this place to ask for a massage from Joebert at the spa! Very proffesional and talented at his job;) Same goes for all the staff i encounterd at the hotel!
Solo, such a wonderful restaurant to experience,, thankyou widya, sai, and aniruj for taking care of us, they'r smile and warm service just made the experience exceptional, the food is excellent. i would strongly suggest the restaurant to my friends.
I enjoyed my stay as the daily breakfast buffet was delicious. I would say the staff was welcoming and up to standard in assisting us lift our baggage or when they served us during meals. I travelled with my husband and infant (11 months) and it was our first trip to Dubai. I would say the hotel's architecture and interior deco of the room was a feast to the eyes. I chose this hotel specifically because I noticed that the rooms were pretty baby-proof as the tables were all rounded rather than sharp-edged. Besides that, it was a ten minute walk to the metro station so that was still alright as it made sure that the area was not too busy/noisy but still accessible to town. Perhaps, some room of improvement would be the staff at the check-in/check-out counter can be a little bit friendlier and more welcoming as they are a bit cold/stern; but overall they were still professional. Thank you Raffles Dubai.…
From the moment we arrived we could not have felt more special! From the chauffeur picking us up from the airport to the check-in! Prior to our arrival Raffles had emailed to ask about dietary requirements and if there was anything special we would like to do, we were celebrating my birthday and our wedding anniversary. Our room (Club with City Skyline view) was spectacular! There was a hand written note, balloons, scattered rose petals, a happy anniversary banner and a fabulous birthday cake! It was so beautiful. The level of care and service shown by Raffles is beyond measure. I would give them 10 stars if I could!
Everything is good but what is the best is the Kids club and their lovely and friendly staff. They really don't accept underage kids however my son who is 2yrs really love the kids area and they accommodate very well. We had fantastic stay because of kids club team. Staff JoJo, Russian Faizol,Bipana and Dolma was very into the kids and they don't make the kids feel bore. Everytime my son ask to go to Kids club. Thank your for everything. Will surely recommend this lovely kids area.
I was stay with my friend and it was awesome. Great staff great reception .special thanks to imran from housekeeping. He is one the best person he is jems for the company. Thanks ruffles thanks I will sure back to agin ..
If you are planning to escape from your daily boring life and considering dubai for a trip then this hotel is the best place you can choose to stay. The interior is really good and service is also really nice. I would love to mention that there is a guy from housekeeping department Mohammad Imran he really gave us the glimpse of wonderful staff that raffales has, be it receptionist or the gatekeeper everyone was really polite.
Beautiful Pyramid shaped building with Egyptian theme inside too. The location of the hotel is amazing. Cabs can be hailed from the road as soon as one steps out, the metro station is only 5 minutes walking distance . WAFI mall is interconnected, and it even has a Souk market inside. We felt so pampered as soon as we stepped inside the hotel. Check in was very smooth and we were given the room much before the check in time. The room size is unbelievable, so so big. A child can even sleep on the big sofa in the room , no need for an additional bed. Similarly the balcony too is huge and one can enjoy the views of Dubai skyline sitting in it. I recommend Club Room as the afternoon tea and evening Canapes are a delightful experience. The breakfast spread is amazing and lip smacking. Breakfast can even be enjoyed outdoors by the side of their huge well maintained garden. The staff is very courteous, helpful and ever smiling. Will definitely like to stay at The Raffles again, next time I am in Dubai.…