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Kempinski Hotel Mall Of The Emirates

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Traveller (2494)
Room & Suite (739)
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About

#7 of 810 hotels in Dubai
Location
Cleanliness
Service
Value
With its ideal location directly connected to the Mall of the Emirates, this hotel offers convenience to both business and leisure guests with world-class shopping, dining and entertainment a stone throw away. The mall itself includes more than 520 stores of prestigious international labels, a 14-screen multiplex VOX cinema and numerous food and beverage outlets - and not to forget the world's first indoor Ski dome. During more serene hours, guests can rejuvenate at Sensasia Stories Spa or simply sit back and relax by the outdoor infinity-edge pool. Indulge in authentic Spanish restaurant or enjoy Levantine cuisine at Olea. After shopping, have a sumptuous afternoon tea at Aspen. In short, limitless possibilities are offered here and there is something for everyone to enjoy.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Skiing
Entertainment staff
Kids stay free
Valet parking
Wifi
Pool / beach towels
Adult pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Outdoor dining area
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Rooftop bar
Babysitting
Kids club
Kids pool
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Shops
Sun deck
Sun loungers / beach chairs
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Desk
Housekeeping
Minibar
Flatscreen TV
Soundproof rooms
Bathrobes
Interconnected rooms available
Room service
Safe
VIP room facilities
Bottled water
Iron
Laptop safe
Refrigerator
On-demand films
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Room types
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Business
Family
Languages Spoken
English, French, Russian, Spanish and 7 more
Hotel links
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Location

Sheikh Zayed Road, Dubai 120679 United Arab Emirates
Name/address in local language
Kempinski Hotel Mall Of The Emirates
5,628Reviews40Q+A100Room tips
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فريده م wrote a review Today
1 contribution
My stay at this hotel was truly a delightful experience. The service was unmatched, and the rooms were extremely comfortable and clean. I thank the entire team for their hospitality and attention to detail during my stay. I also want to express my special thanks to Karim in the Housekeeping department, as he was extremely kind and helpful, making my stay even more comfortable and enjoyable. Thank you very much to everyone, and I hope to return soon
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Lyndi R wrote a review Apr 2023
Ballito, South Africa5 contributions2 helpful votes
Hotel's Favourite
Besides the hotel looking absolutely beautiful, the staff are fantastic. Very friendly and helpful. The hotel is conveniently located and easily accessible to the train station, bus station, always Ubers and Taxi’s waiting outside the hotel. Would highly recommend the hotel.
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Date of stay: April 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Slim Zaiane, General Manager at Kempinski Hotel Mall Of The Emirates
Responded 5 Apr 2023
Dear Guest, Greetings from Kempinski Hotel Mall of the Emirates! I am happy to know that you had an exceptional stay with us. I am delighted that you enjoyed our convenient location. We are indeed ideally located in the heart of Dubai and directly connected to the world-class Mall of the Emirates, making us a perfect fit for business or leisure stays. Please visit us once again. We will be looking forward to having you back. Yours sincerely, Slim Zaiane General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Excursion43641319116 wrote a review Today
1 contribution
Words of thanks cannot suffice to describe my wonderful experience at this magnificent hotel. It’s a haven of comfort and luxury, with customer service that exceeds all expectations. Many thanks to Karim and the outstanding team in the Housekeeping department for their warm welcome and exceptional care. They embody perfection in hospitality. I will certainly be back
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Abdellatif Hegazy wrote a review 15 Apr
Frankfurt, Germany4 contributions
I would rate it 5 for sure for the amazing locations dn vibes and the beautiful view, the hotel has very and easy access to the mall, the breakfast also was amazing, the food was so tasty and so many options was also there, thanks for the whole team
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Date of stay: December 2023Trip type: Travelled with family
Room Tip: Avoid the 5 pm to 8 pm to go out as the traffic is terrible
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Slim Zaiane, General Manager at Kempinski Hotel Mall Of The Emirates
Responded 5 days ago
Dear Guest, Thank you for taking the time to leave your feedback. I am delighted that your stay with us was wonderful. We hope to welcome you once again here at Kempinski Hotel Mall of the Emirates. Yours sincerely, Slim Zaiane General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Guldad A wrote a review 12 Apr
1 contribution
Kempinski Hotel Mall of the Emirates paints a picture of luxury, sophistication, and warm hospitality. With its elegant design, plush accommodations, diverse dining options, and top-notch service, it offers guests a memorable experience in the heart of Dubai. Whether for business or leisure, it promises a stay that exceeds expectations. We really had a good time here,we celebrate our Eid vacation with family and I really appreciate Chomu from travel desk,she arranged all tickets in such a discounted price and she was very warm and kind.. We really love her presence specially my kids they liked here very much. Thank you for everything
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Slim Zaiane, General Manager at Kempinski Hotel Mall Of The Emirates
Responded 6 days ago
Dear Guest, Thank you for choosing to stay at Kempinski Hotel Mall of the Emirates. It is wonderful to know that you not only enjoyed our exceptional service but found us to be a great hotel to stay at in Dubai. Thank you for taking the time to share your experience. Feedback such as this inspires us to continuously achieve excellence in everything we do for our valued guests. We hope to welcome you once again here at Kempinski Hotel Mall of the Emirates. Yours sincerely, Slim Zaiane General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ishfaq M wrote a review 11 Apr
1 contribution
Kempinski Hotel Mall of the Emirates paints a vivid picture of a luxurious and inviting retreat in the heart of Dubai. From its elegant design to its exceptional dining options and top-notch service, it seems like a destination that offers an unforgettable experience for guests seeking comfort, indulgence. Undoubtly all the staff here was very helpful from the concierge Atif,Jerry,waheed housekeeping supervisior and Chomu from the travel desk,she makes a truly memirable trip led by the highly knowledgeable guide.. Thanks a ton to her...
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Slim Zaiane, General Manager at Kempinski Hotel Mall Of The Emirates
Responded 6 days ago
Dear Guest, We are delighted to hear about your experience at the Kempinski Hotel Mall of the Emirates! The team strives to provide our guests with the warmest hospitality and most efficient service, and it makes me happy to hear this was achieved during your stay. Your compliments are not only rewarding but also encouraging. Please visit us once again. We will be looking forward to having you back. Yours sincerely, Slim Zaiane General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Melissa Eileen H wrote a review 7 Apr
1 contribution
I'm always impressed with the services and hospitality. The associates , staff memmbers of kempski are always approachable in every accpect. More than welcoming 😊 The staff are friendly and supportive in every approach , I haven't had any dissapointments so far.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Slim Zaiane, General Manager at Kempinski Hotel Mall Of The Emirates
Responded 1 week ago
Dear Guest, We are delighted to hear about your experience at the Kempinski Hotel Mall of the Emirates! The team strives to provide our guests with the warmest hospitality and most efficient service, and it makes me happy to hear this was achieved during your stay. Your compliments are not only rewarding but also encouraging. Please visit us once again. We will be looking forward to having you back. Yours sincerely, Slim Zaiane General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mama P wrote a review 6 Apr
1 contribution
It was an amazing stay experience overall, perfect hospitality and excellent service very happy, the concierge knowledge was very high and quality, luxury Hotel, very friendly atmosphere with mall access, highly recommended to all visitors in Dubai, warm hospitality and leisure
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Slim Zaiane, General Manager at Kempinski Hotel Mall Of The Emirates
Responded 1 week ago
Dear Guest, Thank you for choosing to stay at Kempinski Hotel Mall of the Emirates. I appreciate your gesture in taking the time to leave us your feedback. It was our pleasure to have you with us. We hope to welcome you once again here at Kempinski Hotel Mall of the Emirates. Yours sincerely, Slim Zaiane General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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muskan k wrote a review 6 Apr
1 contribution
I went for Iftar last evening. Just love the way they welcomed us. Everything was perfect and on the point the food,Salads,Desserts and specially the staff,so cooperative. Most important the hotel cleanliness surpassed my expectations. Impeccable cleanliness and maintenance.Will visit again in future. Thankyou!
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Date of stay: March 2024
Value
Location
Cleanliness
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Slim Zaiane, General Manager at Kempinski Hotel Mall Of The Emirates
Responded 1 week ago
Dear Guest, We thank you for taking the time to share your feedback. We are delighted to know that you had a great experience during Iftar. We certainly look forward to welcoming you back to the Kempinski Hotel Mall of the Emirates, in the not too distant future. Yours sincerely, Slim Zaiane General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ahmed a wrote a review 6 Apr
3 contributions
My stay was amazing in Kempinski mall of the emirates, the hotel is attached to the mall which gave us easy access to the shopping centre. Gad and Mohamed from reception are amazing staff with their services. The room was beautiful and clean. Pool area is amazing for relaxation. Loved the hotel and one of my favourite in Dubai
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Date of stay: April 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Slim Zaiane, General Manager at Kempinski Hotel Mall Of The Emirates
Responded 1 week ago
Dear Guest, Thank you for your heartwarming feedback. Our team strives for excellence, and your praise lets us know we're doing a great job! We appreciate you choosing to stay with us, and we look forward to welcoming you to the Kempinski Hotel Mall of the Emirates. Yours sincerely, Slim Zaiane General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
HK$2,107 - HK$3,415 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
emirates mall hotel, kempinski hotel dubai, kempinski dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl Barsha / Al Barsha 1
NUMBER OF ROOMS
375
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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KEMPINSKI HOTEL MALL OF THE EMIRATES - Updated 2024 Prices & Reviews (Dubai, United Arab Emirates)

Frequently Asked Questions about Kempinski Hotel Mall Of The Emirates
Which popular attractions are close to Kempinski Hotel Mall Of The Emirates?
Nearby attractions include Dreamscape (0.3 km), Mall of the Emirates (0.3 km), and Ski Dubai (0.2 km).
What are some of the property amenities at Kempinski Hotel Mall Of The Emirates?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Kempinski Hotel Mall Of The Emirates?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Kempinski Hotel Mall Of The Emirates?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Kempinski Hotel Mall Of The Emirates?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Kempinski Hotel Mall Of The Emirates?
Conveniently located restaurants include Nando's Mall of the Emirates, Tribes, and Black Tap Craft Burgers & Shakes Mall of the Emirates.
Are there opportunities to exercise at Kempinski Hotel Mall Of The Emirates?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Kempinski Hotel Mall Of The Emirates have airport transportation?
Yes, Kempinski Hotel Mall Of The Emirates offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Kempinski Hotel Mall Of The Emirates?
Yes, dry cleaning and laundry service are offered to guests.
Does Kempinski Hotel Mall Of The Emirates offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Kempinski Hotel Mall Of The Emirates?
The staff speaks multiple languages, including English, Spanish, French, German, Russian, Chinese, and Hindi.