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Sheikh Zayed Road Mall of the Emirates, Dubai 120679 United Arab Emirates
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Room & Suite (738)
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About

#9 of 926 hotels in Dubai
Location
Cleanliness
Service
Value
With its ideal location directly connected to the Mall of the Emirates, this hotel offers convenience to both business and leisure guests with world-class shopping, dining and entertainment a stone throw away. The mall itself includes more than 520 stores of prestigious international labels, a 14-screen multiplex VOX cinema and numerous food and beverage outlets - and not to forget the world's first indoor Ski dome. During more serene hours, guests can rejuvenate at our newly renovated Spa Managed by Sensasia Stories or simply sit back and relax by the outdoor infinity-edge pool. Indulge in authentic Spanish restaurant or enjoy Levantine cuisine at Olea. After shopping, have a sumptuous afternoon tea at Aspen. In short, limitless possibilities are offered here and there is something for everyone to enjoy.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Skiing
Kids stay free
Babysitting
Valet parking
Wifi
Pool / beach towels
Adult pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Outdoor dining area
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Kids club
Kids pool
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Shops
Sun deck
Sun loungers / beach chairs
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Desk
Housekeeping
Minibar
Flatscreen TV
Soundproof rooms
Bathrobes
Interconnected rooms available
Room service
Safe
VIP room facilities
Bottled water
Laptop safe
Refrigerator
On-demand films
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Room types
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English, French, Russian, Spanish and 6 more

Location

100Great for walkers
Grade: 100 out of 100
183Restaurantswithin 0.5 km
37Attractionswithin 0.5 km
4853Reviews39Q+A100Room tips
Traveller rating
  • 4,150
  • 479
  • 114
  • 54
  • 61
Time of year
Traveller type
Language
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Popular mentions
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Most Recent
Stanley K wrote a review Today
Excellent service and great hotel First rate hospitality and closeness to clients wishes Superior quality rooms and facilities Excellent location for international clientele This is first world standards
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Shak007 wrote a review Dec 2022
London, United Kingdom6 contributions7 helpful votes
Hotel's Favourite
This is my third stay visit in Kempinski Mall of Emirates this year. This trip I was travelling alone without m husband. From booking to reception staff Romelia was amazing to pre select a room as per my request even before I arrived. The room sevice staff Arab as always was good. House keeping always kept the room clean and all hygine standards were maintained. They have one of the best Spa in dubai which is a must visit. Thanks to Romelia , Ahmad and all other staff members for giving me a perfect stay. Shakera
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Date of stay: December 2022
Rooms
Location
Service
Room Tip: 10th flooror 11th floor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Slim Zaiane, General Manager at Kempinski Hotel Mall Of The Emirates
Responded 18 Dec 2022
Dear Guest, Thank you for patronizing Kempinski Hotel Mall of the Emirates. I am delighted that you chose to stay with us and that we exceeded your expectations once again. Your loyalty to Kempinski means a lot to us and is greatly appreciated. It is always a pleasure to host you, and we are looking forward to welcoming you back. Yours sincerely, Slim Zaiane General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dreamer30310990452 wrote a review Yesterday
It was a very nice Experience, me and my famliy we had a good time at the hotel everything was so azming Especially kingsley who at the concierge He is always giving good service to us since the arrivant of we conimg in the hotel the Kids are very happy to be here
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Slim Zaiane, General Manager at Kempinski Hotel Mall Of The Emirates
Responded yesterday
Dear Guest, Greetings from Kempinski Hotel Mall of the Emirates! I am delighted to know you received excellent service during your stay. We will surely share your compliments with our team, especially with Kingsley. It was a pleasure to have you as our guest, and we look forward to your next visit. Yours sincerely, Slim Zaiane General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Louis arnaud wrote a review Yesterday
1 contribution
Such an amazing n wonderful hotel experience it was in dubai! I totally recommend this place if you are looking for affordable yet most amazing experience, mall of emirates also near by! The food was also great, spa was also the best and john was very helpful n lobby smells nice, osawa was kind. Got the tickets of future of muesum and ski dubai easy and simply by mr monish i meet in my hotel lobby he made sure all of our needs were taken care of. Has fun & happy & easy to chat to, thanks again to mr. Monish Murjani from travel saga for making our trip even more memorable and keep it up with your professionalism man.
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Slim Zaiane, General Manager at Kempinski Hotel Mall Of The Emirates
Responded yesterday
Dear Guest, Thank you for choosing to stay at Kempinski Hotel Mall of the Emirates. It is wonderful to know that you not only enjoyed our exceptional service but found us to be a great hotel to stay at in Dubai. Thank you for taking the time to share your experience. Feedback such as this inspires us to continuously achieve excellence in everything we do for our valued guests. We hope to welcome you once again here at Kempinski Hotel Mall of the Emirates. Yours sincerely, Slim Zaiane General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
WitoonTrakarnpruk188 wrote a review Yesterday
Bangkok, Thailand77 contributions71 helpful votes
+1
Awesome hotel, excellent room and breakfast. Very impressive. This was my first time at this hotel after got recommendation from a friend. Upon check-in, room was not ready so receptionist offer Executive Lounge access to wait for the room, 45 mins waiting. The room is nice and clean, well decorated, well equipped. Breakfast is excellent. Would be my first choice for next visit in Dubai.
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Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Slim Zaiane, General Manager at Kempinski Hotel Mall Of The Emirates
Responded yesterday
Dear Guest, Thank you for choosing to stay at Kempinski Hotel Mall of the Emirates. The satisfaction of our valued guests is our priority, and we aim to ensure our guest experience, from arrival to departure, is always a smooth one. I am glad that we achieved this during your stay with us. We hope to welcome you once again. Yours sincerely, Slim Zaiane General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
taylandal wrote a review 5 Feb
Istanbul, Türkiye2 contributions
For holidays purposes, the location of the hotel is very convenient and the service at the Hotel is excellent. However two complaints: 1- It is very difficult to find "normal" taxis at the hotel. The hotel does not have pool fo this purpose. On the other hand they guide you to use "limousine" taxis which are 3 even four times more expensive which not worth it... 2- The pool bar is very expensive for dirnks compared to equivalent ones. At least the Hotel should consider to have a discount provision for guests staying at the hotel...
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Date of stay: February 2023
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Slim Zaiane, General Manager at Kempinski Hotel Mall Of The Emirates
Responded yesterday
Dear Guest, Thank you very much for taking the time to share your feedback in regards to your recent stay with us. We have noted your comments with regards to your experience, your feedback allows us to improve our services towards guest staying with us. We certainly look forward to welcome you back to the Kempinski Hotel Mall of the Emirates, in the not too distant future. Yours sincerely, Slim Zaiane General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rahim A wrote a review 5 Feb
1 contribution
I like this hotel and his proprety and the room service and all his personnel specially ibrahim at the restaurant Room was too clean the view was amazing the food was too good i recomend this hotel and I’m planning to come back inchallah
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Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Slim Zaiane, General Manager at Kempinski Hotel Mall Of The Emirates
Responded 2 days ago
Dear Guest, Thank you very much for taking the time to share your feedback, we are delighted to know that you had a nice stay with us. We are grateful for your special compliments about Brahim who would certainly appreciate your feedback. We certainly look forward to welcome you back to the Kempinski Hotel Mall of the Emirates, in the not too distant future. Yours sincerely, Slim Zaiane General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
islam wrote a review 5 Feb
Dubai, United Arab Emirates1 contribution
Good evening, I had a wonderful experience in this beautiful place and had a nice and happy vacation. It's a beautiful, gorgeous, luxurious hotel and the food is lovely. I would like to thank all the staff especially Hossam from the housekeeping department
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Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Slim Zaiane, General Manager at Kempinski Hotel Mall Of The Emirates
Responded 2 days ago
Dear Guest, Greetings from Kempinski Hotel Mall of the Emirates! I am glad that you enjoyed our thoughtful hospitality by our top-notch team and that you were especially pleased with Hossam. All we want is for our guests to leave with nothing but joyful memories of their stay. I am sure that Hossam will be thrilled to know he made your stay exceptional. Please visit us once again. We will be looking forward to having you back. Yours sincerely, Slim Zaiane General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yani Y wrote a review 5 Feb
1 contribution
I was here in Kempinski mall of the Emirates The hotel amazing with nice and wonderful view The rooms were clean and comfortable The restaurants perfect with different kind of food Very friendly staff especially Ibrahim Amazing desserts I highlly recommended this hotel Excellent location
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Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Slim Zaiane, General Manager at Kempinski Hotel Mall Of The Emirates
Responded 2 days ago
Dear Guest, We thank you very much for taking the time to share your feedback. We are delighted to know that you enjoyed every aspect of your stay with us. We appreciate your kind compliments about our service, facilities and colleagues. We certainly look forward to welcome you back again soon. Kind regards, Slim Zaiane General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mohamed I wrote a review 5 Feb
1 contribution
i had a very urgent meeting and the place was very luxurious, quiet and staff was amazing Special thanks to Ibrahim he is an amazing guy with nice smile I highly recommend this hotel kempinski mall of the emirates
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Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Slim Zaiane, General Manager at Kempinski Hotel Mall Of The Emirates
Responded 2 days ago
Dear Guest, Greetings from Kempinski Hotel Mall of the Emirates! I appreciate the time you took to give us your feedback. Your kind words about Brahim are truly appreciated. We hope to welcome you back soon. Yours sincerely, Slim Zaiane General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$305 - US$451 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
emirates mall hotel, kempinski hotel dubai, kempinski dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl Barsha / Al Barsha 1
NUMBER OF ROOMS
388
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KEMPINSKI HOTEL MALL OF THE EMIRATES - Updated 2023 Prices & Reviews (Dubai, United Arab Emirates)

Frequently Asked Questions about Kempinski Hotel Mall Of The Emirates
Which popular attractions are close to Kempinski Hotel Mall Of The Emirates?
Nearby attractions include Dreamscape (0.3 km), Mall of the Emirates (0.3 km), and Ski Dubai (0.2 km).
What are some of the property amenities at Kempinski Hotel Mall Of The Emirates?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Kempinski Hotel Mall Of The Emirates?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Kempinski Hotel Mall Of The Emirates?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Kempinski Hotel Mall Of The Emirates?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Kempinski Hotel Mall Of The Emirates?
Conveniently located restaurants include The Noodle House - Nakheel Mall, Nando's Mall of the Emirates, and Tribes.
Are there opportunities to exercise at Kempinski Hotel Mall Of The Emirates?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Kempinski Hotel Mall Of The Emirates have airport transportation?
Yes, Kempinski Hotel Mall Of The Emirates offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Kempinski Hotel Mall Of The Emirates?
Yes, dry cleaning and laundry service are offered to guests.
Does Kempinski Hotel Mall Of The Emirates offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Kempinski Hotel Mall Of The Emirates?
The staff speaks multiple languages, including English, Spanish, French, Russian, Chinese, Hindi, and Arabic.