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Baniyas Rd Near to Deira Twin Towers, Dubai United Arab Emirates
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Traveller (242)
360
Panoramas (24)
Room & Suite (197)

About

#417 of 908 hotels in Dubai
Location
Cleanliness
Service
Value
Staying at the 4-star Carlton Tower Hotel Dubai in the heart of Deira offers hotel guests unrivaled views of the Dubai Creek. In addition to deluxe rooms and suites designed for both the business traveller and the leisure guest we are proud to be one of Dubai's most established hotels. Located on Baniyas Street, close to Naser Square and conveniently located within a 1-minute walk to Baniyas Metro Station offering unrivaled access to Dubai's Metro and transport network.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Billiards
Evening entertainment
Airport transportation
Wifi
Hot bath
Outdoor pool
Coffee shop
Restaurant
Breakfast buffet
Kid-friendly buffet
Kids' meals
Nightclub / DJ
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Sun deck
Sun loungers / beach chairs
Sun terrace
Doorperson
First aid kit
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Minibar
Cable / satellite TV
Bath / shower
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Languages Spoken
English, Arabic, Hindi

Location

Full view
100Great for walkers
Grade: 100 out of 100
160Restaurantswithin 0.5 km
10Attractionswithin 0.5 km
424Reviews24Q+A100Room tips
Traveller rating
  • 129
  • 137
  • 84
  • 39
  • 35
Time of year
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Language
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Popular mentions
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Most Recent
Special G wrote a review Nov 2022
Very good hotel . Good service clean room nice view. Great service from front office staff Mohmed .Hafez Thank you Carlton Tower. I will visit again … From Hasan Abdulla Ali , Kingdom of Bahrain. Hasan
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Date of stay: November 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vidya adams, Other at Carlton Tower Hotel Dubai
Responded 1 week ago
Dear Guest, Thank you very much for rating your stay in The Carlton Tower Hotel. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. We are happy to know that you enjoyed the service, room and view. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future. With Kind Regards, Vidya Adams, Cluster Director Of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Janki F wrote a review Nov 2022
Dubai, United Arab Emirates
Hotel is very good and service very good neat and clean area proved by all staff Ms. Laila very cooperative with the all customer. Overall service very good they give us site Sea site room. Very good.
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled solo
Room Tip: Try to give more discounts.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vidya adams, Other at Carlton Tower Hotel Dubai
Responded 5 weeks ago
Dear Guest, Thank you very much for choosing The Carlton Tower Hotel for your accommodation. We are very glad to receive your compliments about our hotel and our service. Once again, thank you for your excellent review and we look forward to welcoming you again soon at The Carlton Tower Hotel. With Kind Regards, Dear ….., Thank you for sharing your feedback, we are glad to hear that you had an excellent your stay with us. Your kind comments are highly appreciated, and we look forward to welcoming you back at The Carlton Tower very soon! Kind Regards, Vidya Adams, Cluster Director of Operations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ashok wrote a review Oct 2022
1 contribution
behavior of hotel staff and front office manager is terrible and the room service is so poor and the location is better but the staff is not helpful specially in the morning plz improve ur manager before staff require for some training of it..i dont prefer to anyone to visit this hotel...
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vidya adams, Other at Carlton Tower Hotel Dubai
Responded 19 Oct 2022
Dear Ashok, Thank you very much for choosing to stay at The Carlton Tower Hotel, and it is very concerning to note that you were not satisfied with your experience. We would like to immediately take corrective steps; hence could i request you kindly give me some more details, you could email me at vidya@carltontower.net. The rating you have posted is taken into serious consideration and we certainly Hope that you could give us another opportunity to welcome you back and prove that we can serve you better. Kind regards, Vidya Adams, Cluster Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fayez ahmed wrote a review Sep 2022
2 contributions
The accomadation was great but the service is pathetic..nobody picks up the phone for hours..the lady at the resturant is so rude she cut the phone on my face even without leting me complete..they keep on transfering the calls from room service to laundry to resturant..if u have to wait like for an hour or 2 for ur request..which was very small.. I would never stay here again..even though the rooms are good.. i just want to finish my stay by thursday and get out as i already paid online.. Please improve your service and change your staff..
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vidya adams, Other at Carlton Tower Hotel Dubai
Responded 21 Sep 2022
Dear Mr. Fayez, We would like to thank you for taking the time to offer us your honest feedback. It's great to hear that you were happy with your room. On the other hand, we are concerned to note that you weren't fully satisfied with our service. It would be a pleasure to meet with you and understand the service issue in detail if you could spare some time . Pls rest assured that all your remarks are taken into consideration to improve our hotel. Kind Regards , Vidya Adams , Cluster Director Of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ahmad S wrote a review Sep 2022
1 contribution
Carlton Tower Hotel is beautiful place to stay , the stuff are so kind and interested with my needs . especially Mrs Laila at reception,she doing best to help others with lovely dealing. also Mr husain in room service i would thank him for his working and kindness
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vidya adams, Other at Carlton Tower Hotel Dubai
Responded 21 Sep 2022
Dear Ahmad, Thank you for sharing your comments regarding your stay at our hotel. As The Carlton Tower Hotel family, we are very happy to see that your stay met your expectations and that you had a good time. We hope to welcome you again in our hotel as soon as possible. Kind Regards , Vidya Adams , Cluster Director Of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ali A wrote a review Sep 2022
Dubai, United Arab Emirates5 contributions
Perfect place to stay! Everything about this hotel was great beautiful room, tasty breakfast, friendly staff Mr.Feras got a cheerful personality with a great attitude to work and customers and a perfect location Comfy and close to everything Can be easily reached and most of the shopping centers and sights are nearby
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vidya adams, Other at Carlton Tower Hotel Dubai
Responded 8 Sep 2022
Dear Guest, Greetings from The Carlton Tower Hotel. Thank you for your 5-star review of our hotel. We are proud to know that you enjoyed our convenient location, friendly staff and comfortable room. We would love to have the chance to welcome you back in Dubai for another stay. Kind Regards, Vidya Adams, Cluster Director Of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Christine wrote a review Aug 2022
2 contributions
We had party at there ballroom and it was smooth service all of us is really happy as well as with there room , there room is cleaned and service is perfect . Special thanks to raquel she always making sure that we are comfortable and happy .
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vidya adams, Other at Carlton Tower Hotel Dubai
Responded 24 Aug 2022
Dear Christine, We are very happy you chose The Carlton Tower Hotel for your stay in Dubai. We are proud to know that you enjoyed our service and comfortable room. Once again, thank you for your excellent review and we look forward to welcoming you again soon at The Carlton Tower Hotel. Kind Regards, Vidya Adams , Cluster Director Of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lola O wrote a review Aug 2022
1 contribution
Dear Carlton Tower Management of Baniyas Road. I checked into the Hotel on the 2nd - 13th August, 2022 The Hotel is one of the best in Dubai with excellent staff services. Hassan is one of their Best Housekeeping Staff and a Beautiful Lady called Esther. Sunday is also wonderful. They are Courteous and other staff were always at hand to serve us better. I would definitely recommend Carlton Tower Hotel to whoever needs a place to stay in Dubai the Location is Beautiful. I and my family have been lodging in Carlton Tower Hotel since 2019.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vidya adams, Other at Carlton Tower Hotel Dubai
Responded 19 Aug 2022
Dear Ms Ladoja , Thank you for sharing your feedback, we are glad to hear that you had an excellent your stay with us. Your kind comments are highly appreciated, and we look forward to welcoming you back at The Carlton Tower very soon! Best regards, Vidya Adams , Cluster Director of Operations .
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
imranm1503 wrote a review Jul 2022
Dubai, United Arab Emirates2 contributions
The stay was amazing,a bit of old furniture needs renovation apart from that everything was excellent. Cleanliness, Food, Reception, Room and Service were all good. All the Staff' s are soft, polite and well trained. Overall experience was exceptional.
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Date of stay: July 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vidya Adams, Other at Carlton Tower Hotel Dubai
Responded 15 Jul 2022
Dear Imran, Thank you for sharing your feedback, we are glad to hear that you had an excellent your stay with us. Your kind comments are highly appreciated, and we look forward to welcoming you back at Carlton Tower very soon! Best regards, Vidya ,Cluster Director Of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A F wrote a review Apr 2022
2 contributions
I love all the staffs in this hotel they are really nice! Laila and lorie always have the best smile and they always very patient for all of my questions! Muhannad helps us a lot! He also have the best smile and he is really friendly that you can talk everything with him! Fenas always keep checking our satisfaction about the room in details. Max - staff from restaurant always calling for check out preferences for breakfast, it was really good experience and I love the food in this hotel restaurant thanks for the chef too. Besides,Esther always make a room very very clean, and she managed all of our problems related to the room. At the end I am very appreciate that Joseph always helped me removing all of my bags and he is very patient too. I want to say thanks again for all of the staffs who serve us and helps us when we stay in this hotel thank you so much!
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Date of stay: April 2022Trip type: Travelled as a couple
Room Tip: Believe me they have the best service,You don’t need to worry about anything by myself
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vidya Adams, Other at Carlton Tower Hotel Dubai
Responded 4 May 2022
 Dear ….., Thank you for sharing your feedback, we are glad to hear that you had an excellent your stay with us. Your kind comments are highly appreciated, and we look forward to welcoming you back at Carlton Tower very soon! Best regards, Cluster Director Of Operations
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$62 - US$126 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the carlton hotel, carlton tower hotel dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl Rigga / Deira
NUMBER OF ROOMS
158
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CARLTON TOWER HOTEL DUBAI - Updated 2022 Prices & Reviews (United Arab Emirates)

Frequently Asked Questions about Carlton Tower Hotel Dubai
Which popular attractions are close to Carlton Tower Hotel Dubai?
Nearby attractions include Museum of Illusions (0.4 km), Choc & Nuts (0.2 km), and Abraj Shopping Centre (0.2 km).
What are some of the property amenities at Carlton Tower Hotel Dubai?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Carlton Tower Hotel Dubai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Carlton Tower Hotel Dubai?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Carlton Tower Hotel Dubai?
Yes, parking is available to guests.
What are some restaurants close to Carlton Tower Hotel Dubai?
Conveniently located restaurants include Yum!, Sumibiya, and Fish Market.
Are there opportunities to exercise at Carlton Tower Hotel Dubai?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Carlton Tower Hotel Dubai have airport transportation?
Yes, Carlton Tower Hotel Dubai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Carlton Tower Hotel Dubai?
Yes, dry cleaning and laundry service are offered to guests.
Does Carlton Tower Hotel Dubai offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Carlton Tower Hotel Dubai?
The staff speaks multiple languages, including English, Hindi, and Arabic.