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Riyadh Street Sheikh Rashid Road, Dubai United Arab Emirates
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Traveller (5246)
Room & Suite (1056)
Pool & Beach (516)

About

#159 of 898 hotels in Dubai
Location
Cleanliness
Service
Value
Award-winning city resort hotel in Dubai, towering majestically over the edge of Dubai's historic creek or overlooking the glorious Dubai skyline. This city resort offers the comfort and convenience that you seek. With contemporary guestrooms, suites and serviced hotel apartments, experience the luxury of Dubai like never before. Once checked in, be escorted to your spacious guestroom and/or suites. Enjoy in-house activities such as visiting our Ahasees Spa & Fitness Club. Take a stroll through our lavish gardens, bask in the Dubai sun by one of our 4 swimming pools or head out for an evening jog along our jogging track. Conclude your day with an authentic meal at one of our 13 food & beverage outlets spread around the property. If you're here on business, we offer a 24-hour business centre to get your work done. Our hotel also features over 11,000 square meters of event space featuring a state of the art Exhibition Centre, 2 ballrooms, 22 live kitchens, 14 meeting rooms & several outdoor venues to host events.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court
Entertainment staff
Kids stay free
Electric vehicle charging station
Secured parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Snack bar
Special diet menus
Poolside bar
Evening entertainment
Babysitting
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Flatscreen TV
Safe
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
On-demand films
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Room types
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
City View
Languages Spoken
English, French, Russian, Arabic and 4 more

Location

Full view
84Good for walkers
Grade: 84 out of 100
103Restaurantswithin 1 km
9Attractionswithin 1 km
7987Reviews522Q+A100Room tips
Traveller rating
  • 6,079
  • 1,316
  • 294
  • 122
  • 179
Time of year
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Popular mentions
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Most Recent
V M B Venkatu wrote a review Today
97 contributions55 helpful votes
Amazing holiday stay in this wonderful hotel.The staff are so attentive and genuinely want to contribute to you having the best experience. Much appreciation to Mr. Ahmed for giving the room with a great city view. House keeping did a great job.Special thanks to Mr. Sugumar who looked after us so well.Food and service at The market cafe restaurant was fantastic. The moment we enter they will recognise us with our room number.I have to give a special mention to Mr.Vinoth and his team.He looked after us so well and we looked forward to seeing him each morning.There was personal care and attention for every guest over there. All the amenities in the hotel are amazing.Would definitely recommend this hotel to anyone who wants to get pampered.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Carrie K wrote a review Sep 2022
5 contributions2 helpful votes
We stayed at the grand Hyatt for 10 days, always a gamble trying a new hotel, took us a day or so to get used to how big the hotel was but when we worked out where the pool/restaurants all were we really enjoyed it. We are food fussy and mega foodies in our family but really enjoyed the main buffet restaurant (Market place) for breakfast and dinner, so much choice,great quality.fresh pizzas and steaks cooked.you can pay only in market place £20 for unlimited drinks for 2 hours, 6pm-8pm .that’s reasonable considering most (alcoholic)drinks cost £12 each. The staff here were brilliant, you would have 4 people taking care of your table, the moment you finish food or drinks they replaced it for you.they would bring surprise desserts over for us or the kids,was lovely personal touches.10 star service by this team who took care of us;Rizan,hazem,angelica,Lissa,ahmed,Shrida,Bikal,simon,Arun,Julie,Hasnat, and amazing chef Mazood , my daughters were crying when we left the hotel because these staff team treated them like royalty, never had service like it anywhere and we’ve stayed in some lovely hotels , we loved the hotel, the tropical atmosphere with all the trees inside.so many lifeguards, they were brilliant and keep there eye on everyone especially little ones,you could completely relax. The hotel rooms include a dining area which is lovely, although the rolled in two portable beds for our daughters which made the room very tight for a family. The al a carte restaurants had amazing food, although sadly lacked atmosphere or personal attention, the waiters all seemed stern and moody…which was a shame. The only downside is we were full board, but couldn’t use the poolside bar to order food,we had to dress and head into market place then back out to the pool. Also nothing was electronic…. We had to walk around wit A4 SIZE vouchers to eat lunch or dinner to prove we were full board, it should simply be in the system against our room and be a modern paperless system. The pharmacy on site sold everything you would need at reasonable prices too. Dubai mall is 15 mins away & cost just £6 in a white taxi there.the Atlantis on the palm is 25 mins in a white taxi (black ones are expensive) costs £16 one way which is reasonable. Over the road is a big kids entertainment area with arcades,soft play,cinema and sports bar,you need to pay additional fees to use this. Overall this hotel and service was amazing and probably not one that many families would gravitate too when looking online, it’s so family freindly and perfect for a holiday .we would love to come back again!!!!!
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Date of stay: August 2022
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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irenemcdaid wrote a review Sep 2022
Kent, United Kingdom5 contributions3 helpful votes
From reception to the pool staff this hotel knows about service. Every member of the team are there to assist you and help in any way they can. First class service in every department.The staff cannot do enough for you.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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vfko wrote a review Sep 2022
1 contribution
We always feeling comfortable while we are staying at Grand Hyatt Dubai. Easy to travel near countries as it is Close to the airport. Many places in the hotel to spend time. Hotel staff’s service is satisfactory
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Dennis L wrote a review Sep 2022
Cleckheaton, United Kingdom11 contributions12 helpful votes
This was our fifth or sixth visit to the Hyatt I missed off the Grand deliberately as the title seems to have been forgotten by the owners of the fabulous Dubai hotel, Dubai is for us a fantastic fun experience charging around on the brilliant Metro system visiting the awesome museums and malls and having a great hotel to jump off from, The problem is the " Club Rooms" or should I say lack of the Club Room experience, Pre Covid the Hyatt set aside a separate area to provide refreshments during the day and a dedicated place to gather for alcoholic drinks and snacks on an evening, All this was missing from our stay and reading between the lines on trip adviser we suspect was available during the day for a select few, What was provided was a 6pm to 8pm slot in the "collective" a place to be used at breakfast and evening overcrowded and chaotic was how I described it in my review when asked by the hotel, the food was basic with all the special benefits of a five star hotel removed, I can only assume that the people raving about the great food and service were eating in the many restaurants and eateries not covered by the Club service provided.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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mikelane2022 wrote a review Sep 2022
Brisbane Region, Australia1 contribution
Lovely hotel, very well motivated staff who were very attentive and helpful. The indoor pool is spectacular, as is the lobby area and indoor landscape. Highly recommended! Our room was well above expectations, providing excellent facilities and splendid views over the Creek.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Fathi Khogaly, General Manager at Grand Hyatt Dubai
Responded yesterday
Dear mikelane2022 Thank you for leaving us with your positive review. We are happy to know that you enjoyed your stay at Grand Hyatt Dubai. Your rewarding comments are highly appreciated. In case you require any assistance planning your next exciting trip, please feel free to message us at reservations.grandhyattdubai@hyatt.com We wish to have the opportunity of welcoming you back again soon! Best Regards, Fathi Khogaly Area Vice President & Cluster General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
yiota wrote a review Sep 2022
England, United Kingdom3 contributions
What a wonderful hotel. The staff here are amazing. So attentive everywhere, from the pool, Bikesh will look after you to Andiamo Restaurant where Himanshu will be the best host. The rooms are very spacious and the beds so comfy. I cannot recommend this hotel enough.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Fathi Khogaly, General Manager at Grand Hyatt Dubai
Responded yesterday
Dear Explorer01917804341, Thank you so much for leaving us with your delightful feedback. We are happy to know that you fully enjoyed the services of our team at Poolside and Andiamo! Your warm comments will be forwarded respectively. If you require any assistance planning your next Grand trip, please feel free to message us at reservations.grandhyattdubai@hyatt.com We are looking forward to welcoming you back again with us very soon! Best Regards, Fathi Khogaly Area Vice President & Cluster General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Denise M wrote a review Sep 2022
1 contribution
I have stayed her for around 10 years on and off mainly prior Covid and I loved everything about our stays in club rooms with the benefit of club floor perks which to be fair are expensive but worth it. Last year I purchased Club unaware it was shut which I understand with Covid and less staff however there wasn’t anything in place to compensate even free soft drinks weren’t an option but as a loyal+customer I just paid for an all inclusive upgrade of around £600 . I’m here now again purchased Club with an all inclusive package, Club floor still closed again nothing in place for club privileges . The worst part on day 2 is my all inclusive package I’m told all inclusive is not available around the pool it’s only soft drinks so yesterdays bucket of 5 beers it’s £70! Water was the only option since march but they have extended it to juice or soft drinks but NO food. Evening meals alcohol is available in the market cafe from 6-8pm so we thought we would go to the Italian afterwards for a drink at 7.45 as there’s no bars open, I’m then told no drinks were included as we had eaten in the market cafe so anything after 8pm was chargeable. IF se had dined in a restaurant not the market cafe then we could have alcohol till 10PM. Honestly I can’t believe how this hotel even sells all inclusive as it’s not and don’t sell Club Rooms with no benefits. How can the Pool bar charge for food on an all inclusive package?, obviously nothing on their website when your purchasing All Inclusive. I’m sadly never coming here again, this was a birthday celebration with 3 rooms booked and we were turned away from IZ last night as our family had booked half board dine around and couldn’t eat there even though the wine which is the sane in the market cafe wasn’t in their package . No one was even in IZ plus we had to queue to get into the market cafe. Staff are lovely but packages are a joke . DM
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Date of stay: September 2022
Rooms
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Sleep Quality
Room Tip: DO not book CLUB or All Inclusive!!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PMQuestions wrote a review Sep 2022
North Yorkshire, United Kingdom29232 contributions273 helpful votes
Sumptuously built (40,000 m² rainforest in the Atrium) and superbly serviced. We had a twin room on the 7th floor which was generously proportioned and very comfortable. When added to herds of attentive staff then one feels special. A delightful two night stay en route Australia -U.K. hard to find any issues so I’ll not quibble and recommend this without reservations.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Fathi Khogaly, General Manager at Grand Hyatt Dubai
Responded yesterday
Dear PMQuestions, Thank you for your generous feedback. Your kind and rewarding comments regarding our facilities and services are very much so appreciated. In case you need any assistance planning your next exciting trip, please feel free to message us at reservations.grandhyattdubai@hyatt.com My team and I look forward to the pleasure of welcoming you back to Grand Hyatt Dubai for another memorable experience! Best Regards, Fathi Khogaly Area Vice President & Cluster General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jav0854 wrote a review Sep 2022
1 contribution
Grand Hyatt lives up to it’s name, we had a grand experience at the hotel. The rooms were clean and comfortable. The pools were perfect and the children loved it. My son’s birthday breakfast made special by the Breakfast crew! Thank you!
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Fathi Khogaly, General Manager at Grand Hyatt Dubai
Responded 3 days ago
Dear jav0854, Thank you so much for leaving us with your wonderful feedback. We are happy to hear that your experience with us has met and exceeded your expectations. Your kind words regarding our facilities and services are highly appreciated. Should you want to book with us again, we would kindly suggest that you book directly at our website hyatt.com, for the best available rates! We are excited to welcome you back at Grand Hyatt Dubai soon! Best Regards, Fathi Khogaly, Area Vice President & Cluster General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$175 - US$312 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hyatt dubai hotel dubai, hyatt dubai, dubai hyatt
LOCATION
United Arab EmiratesEmirate of DubaiDubaiBur Dubai / Umm Hurair / Umm Hurair 2
NUMBER OF ROOMS
682
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Frequently Asked Questions about Grand Hyatt Dubai
Which popular attractions are close to Grand Hyatt Dubai?
Nearby attractions include Dubai Dolphinarium (0.8 km), Creekside Park (0.7 km), and WAFI (0.9 km).
What are some of the property amenities at Grand Hyatt Dubai?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Grand Hyatt Dubai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hyatt Dubai?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Grand Hyatt Dubai?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Grand Hyatt Dubai?
Conveniently located restaurants include Eve Penthouse & Lounge, Awtar, and The List Bar.
Are there opportunities to exercise at Grand Hyatt Dubai?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Grand Hyatt Dubai have an airport shuttle?
Yes, Grand Hyatt Dubai offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Grand Hyatt Dubai have airport transportation?
Yes, Grand Hyatt Dubai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hyatt Dubai?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hyatt Dubai offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.