Lowest prices for your stay
Lock in the lowest price from these sites
Booking.com
Hotels.com
Agoda.com
eDreams
Super.com
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (11,695)11,695
Room & Suite (2192)
Videos (2)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#296 of 964 hotels in Dubai
Location
Cleanliness
Service
Value
Travellers' Choice
The distinctive sail-shaped silhouette of Burj Al Arab Jumeirah is more than just a stunning hotel, it is a symbol of modern Dubai. Rising on a man-made island, 280 metres from the shores of the renowned Jumeirah beach and designed to resemble the graceful sail of an Arabian dhow, it soars to a height of 321 metres, dominating Dubai’s coastline. The all-suite hotel offers 199 luxury duplexes with stunning views of the ocean, private beach access, luxury leisure on a breathtaking terrace with pools and cabanas as well as 8 of the world’s best dining and entertainment venues helmed by Michelin-starred chefs.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Water park
Babysitting
Valet parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Special diet menus
Swimup bar
Poolside bar
Rooftop bar
Evening entertainment
Children Activities (Kid / Family Friendly)
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Neck massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Allergy-free room
Bathrobes
Air conditioning
Private beach
Additional bathroom
Coffee / tea maker
Flatscreen TV
Bath / shower
Desk
Housekeeping
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
On-demand films
iPod docking station
Complimentary toiletries
Hair dryer
Show more
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Harbour View
Languages Spoken
English, Russian, Arabic, Chinese and 2 more
Hotel links
Location
81Good for walkers
Grade: 81 out of 100
28Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
Jumeirah St, Dubai 74147 United Arab Emirates
Name/address in local language
E-mail hotel
Getting there
Car HireSee all Dubai car hire
6835Reviews195Q+A100Room tips
Reviews
Traveller rating
- 5,512
- 740
- 305
- 143
- 137
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
+1
All around amazing experience. Thank you team Burj Al Arab 👏👏👏 I would definitely recommend staying at this iconic hotel. As you'd expect, the hotel is spotless, the attention to detail is on another level and the service was excellent. I don't know remember all the names (sorry) but both reception gentleman assisting with my check in to the room 1401, a lady floor butler, SAL team by the pool, breakfast team and of course housekeeping team were all fantastic. Thank you so much for very memorable stay 💙
Read more
Date of stay: September 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Hotel's Favourite
After having toured the UAE for over a month, we decided to finish our trip with a week at the Burj Al Arab. After having passed security, you will be driving on a bridge up to the hotel, where you will be directly taken in charge by the valet and the front desk team. The outside and inside architecture is just amazing. The front desk team directly recognized that we were French and took the initiative to speak French with us. This was highly appreciated. We arrived early and our high floor panoramic suite was not ready. We were therefore invited to have some refreshment at the lobby’s restaurant. After some times, our Buttler arrived and invited us to follow him to our suite. The room is amazing: tremendous views, high ceilings, nice dining/living area, comfortable bathroom with jetted bathtub and a lot of Hermes amenities (full size parfum bottle for me and my husband, along with some other beauty amenities). The slippers available in the room were too small. We asked for bigger sizes. This was not a problem for our Buttler, who brought us new ones. We tried the hotel’s room service. The menu offered a large choice for everyone, even for me - vegetarian. The food was good and fresh. We loved the truffle pasta and truffle pizza. The arabic selection was amazing too. Each afternoon, our Buttler brought us small appetizers. These were the perfect start before enjoying one of the hotel’s restaurant. The beach/pool area is really nice. We enjoyed seeing the sunset while having a shisha and drinking a cocktail. Simple luxury with some music. So romantic… Breakfast is offered on the terrace. The buffet choice is not huge but it had some highlights for my husband: chocolate fountain, candy bar, aso. You can order a large variety of made to order dishes. The staff is at your service. As a guest of the Burj Al Arab, you have complimentary access to the wadi water parc, a few steps away from the hotel. Golf cart drivers drive you to the entrance, where you can directly enjoy water slides and more. A nice way to spend a day and have fun. Our Buttler organized us a hotel tour. We could visit the royal suite along with a small museum about the hotel and all the special events that happened there. A nice way to explore what the Burj Al Arab has to offer! We really had a nice stay. Friendly and dedicated staff, good food, relaxing getaways, aso. The only point that was a bit under our expectations was the mattress and the pillows (even though there are plenty of pillow choices). I have some neck/back problems and I am kind of problematic with that. Burj Al Arab exceeds in providing luxury without the boring things that might come along luxury: no stuffy behaviors. Guests feel simplicity while everything is well managed behind the scene. You really feel like home while being in one of the world’s most exclusive and amazing hotel. After having travelled in palaces around the world, we can definitely say that Burj Al Arab’s way of treating their guests is the height of luxury. We found our new home in Dubai and can’t wait to come back next time! Maybe after the planed works in 2023?…
Read more
Date of stay: February 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
7 Helpful votes
Helpful
Response from Tristan Delmas, Other at Burj Al Arab
Responded 27 Feb 2022
Dear Blondie7516, Thank you for staying with us and for sharing your wonderful experience. We are delighted to read that you enjoyed the overall stay in Burj Al Arab. Your kind words are highly appreciated. My team and I look forward to the pleasure of welcoming you back to Burj Al Arab for another memorable experience. Kind regards, Tristan Delmas Hotel Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Simply amazing! Not to be missed! The hotel you have always dreamed of staying at! The decor, staff, service, and comfort level are absolutely fantastic! We would return to this property in a heartbeat!
Read more
Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
amazing trip and hotel. best one I have ever seen in Dubai. If you Looke for absolute luxury and great experience come to Burj Al Arab. I have been here few times and always pleased with service and class
Read more
Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Maryam Al Fardan, Other at Burj Al Arab
Responded 2 days ago
Dear ramin606, Thank you for staying with us and for sharing your wonderful experience. We are delighted to read that you enjoyed the overall service at Burj Al Arab. Your kind words are highly appreciated. My team and I look forward to the pleasure of welcoming you back to Burj Al Arab for another memorable experience. Kind regards, Maryam AlFardan Leading Quality Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked a last minute stay at the burj, i didnt have a good start at the hotel but this was out of the staffs control which was explained to me and i understood. I can honestly say that i have never experienced such a lovely staff member that went above and beyound to make it a special time for me and my family at the hotel i would like to thank Angelica Natividad for all she did and always checking up to make sure the stay was perfect for us. Will definetly be going back.
Read more
Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Maryam Al Fardan, Other at Burj Al Arab
Responded 3 days ago
Dear Y2515XJalisonr, Warm greetings from Burj Al Arab! Firstly, I would like to express my sincerest appreciation to you for having chosen Burj Al Arab as your preferred residence during your recent visit to Dubai. We are delighted to read that your overall stay with us was enjoyable. It is truly wonderful to read positive feedback; especially your recognition towards Angelica who is delighted to have been a part of your experience in Burj Al Arab. I look forward to sharing your feedback with her alongside the whole team, as I am sure it will further encourage them to fulfill our mission to deliver service beyond expectations. Thank you, once again, for choosing to stay at Burj Al Arab. My colleagues and I look forward to welcoming you back again in the future. With kind regards, Maryam AlFardan Leading Quality Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Our Heartfelt Gratitude to the Owner and President of Burj Al Arab, its Management and all the following staffs of Burj Al Arab. The BEST among the rest from structural designs to interior designs which is Exceptional Masterpiece down to the unwavering and untiring staffs who passionately work hard with dedication and love their job inside the Burj Al Arab to provide a wonderful experiences, high quality great services to all the guests and visitors of the Hotel. No matter how busy the day to day routine inside the hotel, the staffs did a pretty amazing job. They still manage to give us a beautiful smiles despite of a busy crowd and attend to everyones needs upon checking in and checking out. We are delighted to all the staffs who are very professional, very accommodating, they work hand and hand with good and harmonious communications that their team work makes the services exceptionally outstanding. I hope that the management will give incentives or additional credits to these staffs with all their efforts and hardwork because of these People the Hotel Services is not just a 7 star Hotel but a 10 Star Hotel when it comes to services. Looking forward to visit again soon. Highly recommended, Great Place, Great View, Amazing Team, Good Food. Wonderful Service. Safety and Security for their Guests is one of their Top Priority. The following staffs are all great and amazing. Thank you so much Guest Relations Aimee Angelica Mara- Assistant Manager Guest Relations Reception/ Concierge Alexandra Max Lucas Murat Samer- 509 Butler Emmanuel- Butler Supervisor House keeping Marjorie- Assistant Manager Joel- House keeping Sachin- SAL pool Mubarak -lifeguard Bab Al Shams Malikan and Masha- receptionists Diorbek- Server Emmanuel- Server TALISE Spa Milagros Natalia Noor Inside Burj Al Arab Tour- Thanks to Eric James Karthik Hassan Hamza Andrew Salute to A Great Team…
Read more
Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Book directly to their website, worth the price you will feel pampered and relax with Luxurious...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Maryam Al Fardan, Other at Burj Al Arab
Responded 3 days ago
Dear Navigator28346359855, Warm greetings from Burj Al Arab! Firstly, I would like to express my sincerest appreciation to you for having chosen Burj Al Arab as your preferred residence during your recent visit to Dubai. We are delighted to read that your overall stay with us was enjoyable. It is truly wonderful to read positive feedback; especially your recognition towards our staff members, who were delighted to have been a part of your experience in Burj Al Arab. I look forward to sharing your feedback with them alongside the whole team, as I am sure it will further encourage them to fulfill our mission to deliver service beyond expectations. Thank you, once again, for choosing to stay at Burj Al Arab. My colleagues and I look forward to welcoming you back again in the future. With kind regards, Maryam AlFardan Leading Quality Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked to stay at Burj Al Arab for one night in a panoramic suite as a surprise for my husband, our two year old daughter was with us too. Unfortunately our stay was extremely disappointing. Firstly, I'll give credit where it's due - Sal beach club is beautiful and couldn't fault the attentiveness of staff around the pool. We had a great day in a cabana and the lunch in the restaurant was delicious. It then all went down hill from there. We ordered room service at 7.30pm - with an infant this was the easiest option and we also wanted to spend time in our suite - however 9pm rolled around and we were still waiting for our food. Our daughter was so over tired by this point, screaming and starving! We messaged on E-Butler who replied saying they would get back to us, yet they never did. We called up at 9.10pm seeking an update only to be told that they missed our order and we would need to wait another 30min! We cancelled the food as we needed to settle our daughter and try and put her to sleep - albeit having no dinner!!! I then tried to heat her milk up, but the kettle didn't work, so we then had to continue waiting for a new kettle! Makes you wonder how often the staff actually pay attention to details in the room. The manager offered a fruit platter to apologise (!!) but it was too little too late by that point we just wanted to go to bed so we could get up and leave. We would have been better off ordering Uber Eats. We would have received better service in a bed and breakfast. Completely and utterly disappointing and ruined our whole stay as we were waiting in our room all evening for absolutely nothing!!! Panoramic suite was a good space, however you could smell the scent of old cigarettes and the muskiness hits you as you walk through the door. The sofa smelt especially bad. The robes in the bathroom have seen better days too - old and tired. Overall, this hotel would be good to spend a day at however I wouldn't bother with staying over night - you are paying for the name and there are much much much better options in Dubai so save your money.…
Read more
Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Maryam Al Fardan, Other at Burj Al Arab
Responded 4 days ago
Dear sunseekerr89, Warm greetings from Burj Al Arab! Firstly, I would like to express my sincerest appreciation to you for having chosen Burj Al Arab as your preferred residence during your recent visit to Dubai. I was deeply concerned to read that your stay with us did not meet your expectations. This is certainly not the level of service we strive to achieve and are renowned for. I hope you will accept my sincere apologies for the inconvenience and disappointment caused. Whilst you have already kindly provided us with detailed feedback through the survey, Kindly rest assured that i have conveyed your feedback with the Food and Beverage team. Your comments will certainly motivate us to find solutions in a timely manner to improve our services. It is through feedback from our valued guests such as yourself that we are able to constantly improve our level of service and I would like to thank you for bringing your experience to our attention. I do hope that this experience has not deterred you from considering Burj Al Arab for your future visits and we hope to have the opportunity of welcoming you back soon. On that occasion, please contact me directly if I can be of assistance. Sincerely, Maryam Al Fardan Leading Quality Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My experience is not the visit itself. it is the website of burj al arab- i spent 3 hours trying to book a tour and dinner at IWAN- and i was in a hurry to do the booking and gift it to a couple. every time it shows error. then I called the hotel. I was surprised telling me - please call back tomorrow and the tour team will assist you - may be the website is not working only when they are operational. i don't find this normal at all- we are in 2023! and we are using a supposed 7* hotel where I do not expect this delay or difficulty to book online through its platform. It is really weird. I m speechless and don't know if I have to make a try tomorrow or search for another destination to book for my friends.
Read more
Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: the website is considered as first service to start the experience of burj al arab-
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Maryam Al Fardan, Other at Burj Al Arab
Responded 4 days ago
Dear Helamhiri, Thank you for considering Burj Al Arab and for sharing your review with us. However, I was disappointed to read your experience on the accessibility of booking through the website. Rest assured that I have conveyed your feedback with the appropriate department for their continuous improvement. While I do sincerely apologies for the inconvenience caused, your constructive comments will certainly give us the opportunity to enhance our quality. Kind regards, Maryam Alfardan Leading Quality Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Went to the sky bar on the 27th floor with my husband. was a wonderful experience. staff were very friendly and attentive. very good passion fruit martini and the best expresso martini too. he had long island iced teas. very beautiful hotel. great experience.
Read more
Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Maryam Al Fardan, Other at Burj Al Arab
Responded 4 days ago
Dear I2043PGdenisew, Thank you for visiting Skyview Bar for cocktails and for sharing your review with us. We’re delighted to read that you enjoyed the overall experience. Your kind words are highly appreciated. My team and I look forward to the pleasure of welcoming you back for another memorable experience. Kind regards, Maryam AlFardan Leading Quality Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked our stay at Burh Al Arab using Amex FHR which includes possible early check-in, 100usd credits, guaranteed late check out. We had a really nice stay in the hotel. Check-in was smooth and the reception lady even guided us to the room and provided details about the hotel and facilities. Love that there is complimentary tour as well. Kudos to Thyra, Nikola and the Manager in Sahn Eddar as they were very quick in helping out when we spill our drink. Also good job to Dharamjit who toured us around in the buggy showing the different hotels of Jumeirah. Dilsholbek who served us during our breakfast buffet was also very accommodating and helpful. The gym was huge and had state of the art equipment. The only issue we encountered was during our check-out date, someone called in our room informing us that we are already supposed to check out and was very pushy and adamant with regards to it. We told her that we had a paper saying guaranteed late check out but did not seem to believe. Would have been better if she double checked first on their side then got back to us but her tone was not very nice. Then our keycard access was no longer working for the elevator and as well as for our room so we could not enter back which was such a hassle. We even messaged the e-butler service which replied that they will check but never got back to us with regards to the confirmation of our late check out. Was not a good experience for a hotel of this reputation. Overall we still loved our stay as everyone else was very nice and helpful.…
Read more
Date of stay: September 2023
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Maryam Al Fardan, Other at Burj Al Arab
Responded 4 days ago
Dear davidandro, Warm greetings from Burj Al Arab! Firstly, I would like to express my sincerest appreciation to you for having chosen Burj Al Arab as your preferred residence during your recent visit to Dubai. We are delighted to read that your overall stay with us was enjoyable. It is truly wonderful to read positive feedback; especially your appreciation towards Thyra, Nikola and Dilsholbek who are delighted to have been a part of your experience in Burj Al Arab. I look forward to sharing your feedback with them alongside the whole team, as I am sure it will further encourage them to fulfill our mission to deliver service beyond expectations. However, I was deeply concerned to read of your feedback regarding your checkout experience. This is certainly not the level of service we strive to achieve and are renowned for. While I do sincerely apologize for the inconvenience caused, your comments will certainly motivate us to find solutions in a timely manner to improve our services. Mr. davidandro, thank you once again for sharing your constructive comments with us and for choosing to stay at Burj Al Arab. My colleagues and I look forward to welcoming you back again in the future. Kind regards, Maryam Alfardan Leading Quality Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$1,285 - US$2,338 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
burj al arab dubai, burj al arab rates, seven star hotel dubai, burj al arab hotel dubai, dubai burj al arab, al arab burj hotel, 6 star hotel dubai, burj al arab price
LOCATION
United Arab EmiratesEmirate of DubaiDubaiUmm Suqeim 3 / Umm Suqeim
NUMBER OF ROOMS
199
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingBURJ AL ARAB - Updated 2023 Prices & Hotel Reviews (Dubai, United Arab Emirates)
Frequently Asked Questions about Burj Al Arab
Which popular attractions are close to Burj Al Arab?
Nearby attractions include Burj Al Arab (0.06 km), Skyview Bar (0.03 km), and Wild Wadi Waterpark (0.4 km).
What are some of the property amenities at Burj Al Arab?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and a rooftop bar.
Which room amenities are available at Burj Al Arab?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Burj Al Arab?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Burj Al Arab?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Burj Al Arab?
Conveniently located restaurants include Villa Beach Restaurant, Summersalt Beach Club, and Skyview Bar.
Are there opportunities to exercise at Burj Al Arab?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Burj Al Arab have airport transportation?
Yes, Burj Al Arab offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Burj Al Arab?
Yes, dry cleaning and laundry service are offered to guests.
Does Burj Al Arab offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Burj Al Arab?
The staff speaks multiple languages, including English, Italian, Russian, Chinese, Hindi, and Arabic.