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Sheikh Zayed Road, Dubai 75880 United Arab Emirates
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Lowest prices for your stay
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US$245
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Traveller (2430)
Room & Suite (907)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 16/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Shangri-La Dubai
Updated 16/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#33 of 898 hotels in Dubai
Location
Cleanliness
Service
Value
Travellers' Choice
Shangri-La Hotel, Dubai is an ideal starting point from which to discover the city’s dynamic energy. Strategically located on Sheikh Zayed Road, minutes away from The Dubai Mall, Dubai International Financial Centre (DIFC) and City Walk, the hotel offers 302 spacious rooms and suites with stunning views of the Downtown Dubai skyline or the Arabian Sea. Asian-inspired dining options and a pool offering unobstructed views of the Burj Khalifa complete the experience.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Free shuttle or taxi services
Electric vehicle charging station
Valet parking
Wifi
Hot bath
Pool / beach towels
Rooftop pool
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Rooftop bar
Children's television networks
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Sun loungers / beach chairs
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Bidet
Soundproof rooms
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand films
Radio
Walk-in shower
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Green
Languages Spoken
English, Russian, Arabic, Chinese and 2 more
Hotel links
Special Offer:Exclusive Member Rate

Location

Full view
95Great for walkers
Grade: 95 out of 100
157Restaurantswithin 0.5 km
11Attractionswithin 0.5 km
3240Reviews210Q+A100Room tips
Traveller rating
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Popular mentions
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Most Recent
Pure soul Y wrote a review 28 Sep
1 contribution
Excellent work!! Thank you so much Aida.. I loved my massage session u really did well it’s really amazing !! Feeling so relaxed Highly recommended massage in shangrila hotel they have highly experienced staff
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hakan Ozel, General Manager at Shangri-La Dubai
Responded yesterday
Dear pureso, Thank you for taking the time to share your wonderful feedback on Medallia following your recent stay at Shangri-La Dubai. As we pride ourselves in offering the highest levels of care and hospitality to all our guests, we are delighted to hear that you had a wonderful Spa experience. Thank you for complimenting and praising the efforts of Aida for her professionalism and excellent service. We provide customized treatments according to guests’ personal health and wellness goals and all the treatments are based on an authentic natural healing method found in traditional well-being practices shared by many Asian cultures. We appreciate your kind words and recommendation, it was our pleasure to be of service to you. We look forward to welcoming you back at Shangri-La Dubai in the not too distant future. With best regards, Hakan Ozel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kevin E. (ValueLabz.com) wrote a review Mar 2021
Rotterdam, The Netherlands15 contributions8 helpful votes
Hotel's Favourite
Amazing service, very good location and a really friendly staff that I have never experienced anywhere before. One of the doormen (Yasser) did an amazing job at a time where I forgot my phone in a taxi. Just 60 minutes later I have received my phone back thanks to the help of him. Apart from that, whenever you need anything the staff is always very helpful! Service is on another level - Highly recommended
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Date of stay: February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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Response from Hakan Ozel, General Manager at Shangri-La Dubai
Responded 14 Mar 2021
Dear ValueLabz, Thank you very much for choosing Shangri-La Hotel, Dubai for your recent stay and sharing your positive feedback on TripAdvisor. Our goal for our guests is always to experience Shangri-La’s unique spirit of hospitality and a feeling of always being taken care of. And we are indeed happy to read that your overall stay with us was exquisite and that our products and service standards were to you liking. I am honored to learn our team were able locate the missing phone of yours and ensured to deliver the great service throughout your patronage. We thank you for your kind words, it was our pleasure to be at your service. We certainly look forward to welcoming you back at Shangri-La Hotel, Dubai in the near future. Yours sincerely, Hakan Ozel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rhys Johnson wrote a review 25 Sep
2 contributions
Mohamed the door man went above and beyond for us. So welcoming and friendly, aswell as another younger doorman. So humble and caring and took time to ask about us and what we where doing in Dubai. Some of the nicest doormen I’ve met, thankyou!
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hakan Ozel, General Manager at Shangri-La Dubai
Responded 4 days ago
Dear rhysj925 Thank you very much for taking the time to share your review on TripAdvisor following your recent stay at Shangri-La Dubai. As we pride ourselves in offering the highest levels of care and hospitality to all our guests, we are delighted to learn you had an amazing experience and found our services excellent during your visit. Thank you for complimenting on the welcome service and hospitality of our colleague Mohamed during your visit. We will certainly convey your kind remarks to him. It was indeed a great pleasure for us take care of you. We thank you for your patronage and looking forward to welcoming you back soon at Shangri-La Dubai. With best regards, Hakan Ozel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kallum S wrote a review 24 Sep
1 contribution
All staff that I have encountered on this trip at the Shangri-La have been extremely friendly however one staff member in particular stood out for me and my partner. Mohamed the door man was always polite & pleasant and a real credit to this hotel. He always made sure that the destination we were visiting was the correct location and that we had a way of getting back to the hotel.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hakan Ozel, General Manager at Shangri-La Dubai
Responded 4 days ago
Dear Kallum1990, Thank you very much for taking your precious time to write and share your wonderful review on TripAdvisor following your recent stay at Shangri-La Dubai. We are very much delighted to read your comments you have labelled as “fantastic hotel” and are happy that you enjoyed our services, along with the hospitality of our colleauges. Your praise for Mohamed for creating a memorable experience is indeed rewarding. It is encouraging comments such as yours that we are able to keep ourselves motivated to deliver the highest quality of standards and service excellence to our guests. Thank you for your praise, it was a great privilege for us to take care of your stay. We certainly look forward to welcoming you back at Shangri-La Dubai in the not-too-distant future. With best regards, Hakan Ozel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
nyujay2022 wrote a review 22 Sep
Washington DC, District of Columbia155 contributions216 helpful votes
Wow, what a hotel! Room was beautiful, clean, and incredible views of the city and Burj Khalifa (tallest building in the world). Front desk staff was really nice and informative, pool bar was great with really good drinks, and the WiFi worked perfectly. We also costed the Chinese restaurant and had some of the greatest duck we’ve ever eaten in our lives! Location is ideal as well, just a short ride from the airport (recommend taking an airport taxi) and close to the Dubai Mall.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hakan Ozel, General Manager at Shangri-La Dubai
Responded 1 week ago
Dear nyujay2022, We would like to thank you very much for your patronage at Shangri-La Dubai. We are delighted to read your excellent feedback on the comfort you have enjoyed, and the attention and care provided by our colleagues, during your visit. We aim to delight and provide our guests with the authentic experience straight from the heart and go to great lengths to ensure that our guests are given the attention and comfort they deserve. Your comments are a great encouragement for us to continue our commitment to create a memorable experience towards our guests. It was our pleasure taking care of you and we are very much looking forward to welcoming you back here at Shangri-La Dubai in the near future. Sincerely yours, Hakan Ozel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jayanth K wrote a review 22 Sep
Sydney, Australia3 contributions
This was my first time in Dubai with my wife travelled from Sydney, Australia. Initially, we were hesitant thinking about what kind of service we will get in the hotel but all I can say is what a fantastic hotel!! Amazing service, very good location and a really friendly staff that I have never experienced anywhere before. One of the doormen Mohamed did an amazing job all the time. His gesture towards guests and providing helping hands every time is very impressive. Binoy the manager from the breakfast area is a real gentleman and supported all our needs. All staff are very determined towards their work and we very much enjoyed the stay here.I
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hakan Ozel, General Manager at Shangri-La Dubai
Responded 1 week ago
Dear jayanthk25, We would like to thank you very much for taking the time to share your wonderful review on TripAdvisor following your stay at Shangri-La Dubai. We are delighted to read your excellent feedback on your overall experience and the attention and care provided by our colleagues, especially Mohammed and Binoy, during your visit. Your comments are a great encouragement for us to continue our commitment to create a memorable experience towards our guests. It was our privilege to be at your service and we are looking forward to welcoming you back at Shangri-La Dubai in the near future. With best regards, Hakan Ozel General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DaveenaGill wrote a review 22 Sep
Leeds, United Kingdom2 contributions
This was my first time in Dubai (not my partners) but all I can say is what a fantastic hotel!! All the staff were extremely friendly and service with a smile was most definitely a thing here at the Shangri-La. Krishna the gentleman who maintained our room throughout the week was delightful and always wanted to make our stay here comfortable. Me and my partner have already been discussing our next trip back here as we don’t want to leave!
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hakan Ozel, General Manager at Shangri-La Dubai
Responded 1 week ago
Dear Daveena G, We would like to thank you very much for taking the time to share your wonderful review on TripAdvisor following your stay at Shangri-La Dubai. We are delighted to read your excellent feedback on your overall experience and the attention and care provided by our colleagues, during your visit. Thank you for your compliments shared towards our colleague Krishna. Your comments are a great encouragement for us to continue our commitment to create a memorable experience towards our guests. It was our privilege to be at your service and we are looking forward to welcoming you back at Shangri-La Dubai in the near future. With best regards, Hakan Ozel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
N D wrote a review 18 Sep
2 contributions
I had a deep tissue massage with Eman and it was one of the best I've ever had. I exercise regularly and deep tissue massages are essential for me, this is the best I've had. She was fantastic, completely professional throughout, and so accommodating. Eman is very experienced and this was evident from the massage. If I lived in Dubai I would definitely be seeing her every other week! Thank you for an amazing massage!
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hakan Ozel, General Manager at Shangri-La Dubai
Responded 1 week ago
Dear 147nd, We would like to thank you very much for your patronage at Shangri-La Dubai. We are delighted to read your positive feedback on the comfort you have enjoyed, and the attention and care provided by our colleagues, especially Eman from Spa, during your visit. Your comments are a great encouragement for us to continue our commitment to create a memorable experience towards our guests. It was our pleasure taking care of you and we are very much looking forward to welcoming you back here at Shangri-La Dubai in the near future. Sincerely yours, Hakan Ozel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marcus E wrote a review 16 Sep
Skiathos, Greece2 contributions
We had such a memorable stay at the Shangri-La, it’s in a fantastic location but above all its the staff who really went out their way to make it an unforgettable stay. Our room was beautifully made up each day by the lovely Amrit. Days at the pool were so relaxing with Arbenita always making sure we always had everything we needed! We also loved getting to know Ahmed and Supun, who consistently went out of their way to ensure we were happy.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hakan Ozel, General Manager at Shangri-La Dubai
Responded 1 week ago
Dear 246marcuse, We would like to thank you very much for your patronage at Shangri-La Dubai. We are delighted to read your positive feedback on the comfort you have enjoyed, and the attention and care provided by our colleagues, especially Arbenita, Amrit, Ahmed and Supun, during your visit. Your comments are a great encouragement for us to continue our commitment to create a memorable experience towards our guests. It was our pleasure taking care of you and we are very much looking forward to welcoming you back here at Shangri-La Dubai in the near future. Sincerely yours, Hakan Ozel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sam G wrote a review 16 Sep
5 contributions
+1
Great hotel, nice and central to downtown, the mall etc. Super friendly and helpful staff. The team clean the rooms top to bottom and go the extra mile to make sure guests needs are looked after. Dewa on the cleaning team who looked aftet my room was fantastic and a great asset of the hotel. Looking forward to my next trip here.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hakan Ozel, General Manager at Shangri-La Dubai
Responded 1 week ago
Dear U2934WBsamg, We would like to thank you very much for your patronage at Shangri-La Dubai. We are delighted to read your positive feedback on the comfort you have enjoyed, and the attention and care provided by our colleagues, especially Dawa, during your visit. Your comments are a great encouragement for us to continue our commitment to create a memorable experience towards our guests. It was our pleasure taking care of you and we are very much looking forward to welcoming you back here at Shangri-La Dubai in the near future. Sincerely yours, Hakan Ozel General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$195 - US$311 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri la hotel dubai, shangri la dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiTrade Centre / Trade Centre 1 / Dubai International Financial Centre (DIFC)
NUMBER OF ROOMS
302
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Frequently Asked Questions about Shangri-La Dubai
Which popular attractions are close to Shangri-La Dubai?
Nearby attractions include Mantis Dubai (0.4 km), Blue Waters Marine (0.01 km), and Madouk Nights (0.4 km).
What are some of the property amenities at Shangri-La Dubai?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and a rooftop bar.
Which room amenities are available at Shangri-La Dubai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Dubai?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Shangri-La Dubai?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Shangri-La Dubai?
Conveniently located restaurants include Dunes Cafe, Benjarong, and AER Lounge Dubai.
Are there opportunities to exercise at Shangri-La Dubai?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Shangri-La Dubai have an airport shuttle?
Yes, Shangri-La Dubai offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Shangri-La Dubai have airport transportation?
Yes, Shangri-La Dubai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La Dubai?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Dubai offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.