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Shangri-La Dubai

Sheikh Zayed Road Near Financial Metro Station, Dubai 75880 United Arab Emirates
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Traveller (2922)
Room & Suite (747)
Videos (2)
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About

#47 of 810 hotels in Dubai
Location
Cleanliness
Service
Value
Travellers' Choice
Shangri-La Dubai is an ideal starting point from which to discover the city’s dynamic energy. Strategically located on Sheikh Zayed Road, minutes away from The Dubai Mall, Dubai International Financial Centre (DIFC) and City Walk, the hotel offers 302 spacious rooms and suites with stunning views of the Downtown Dubai skyline or the Arabian Sea. Asian-inspired dining options and a pool offering unobstructed views of the Burj Khalifa complete the experience.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Car hire
Electric vehicle charging station
Valet parking
Wifi
Hot bath
Pool / beach towels
Rooftop pool
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Rooftop bar
Children's television networks
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Bidet
Soundproof rooms
Air purifier
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand films
Radio
Walk-in shower
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
City View
Green
Languages Spoken
English, French, Russian, Arabic and 10 more
Hotel links
Special Offer:Exclusive Member Rate

Location

Sheikh Zayed Road Near Financial Metro Station, Dubai 75880 United Arab Emirates
Name/address in local language
Shangri-La Dubai
3,839Reviews218Q+A100Room tips
Traveller rating
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Сабыр М wrote a review Yesterday
Pamukkale, Türkiye4 contributions
I really liked everything at breakfast, everything was very tasty, the food was very delicious , the guys did well, in particular I would like to say thank you to Nazifa, and kasun and all the chefs who cooked delicious food. I spent really nice time.
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Date of stay: April 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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AKSH_BH wrote a review Jan 2024
Bahrain568 contributions162 helpful votes
+1
Hotel's Favourite
Despite being a frequent traveler to Dubai and having some experience trying different hotels, still there are many 5 stars hotels that I need to explore and try. This time, I tried Shangri La Hotel which is located on Sh. Zayed Road. This is my first time in this hotel but tried Shangri La before in different cities. The hotel is located in a strategic walkable area with plenty of shops, restaurants, and cafes and its proximity to Dubai Mall. Check-in was so smooth. I was given a wonderful room on the 30th floor facing Sh. Zayed Road. The room has all the amenities that any traveler needs. Extra-things like shaving kit .. etc can be ordered from the reception. The room was of decent size and very clean. The bed was so comfortable for sleep and the room has excellent sound proof. I barely hear anything from outside. The bathroom was also of reasonable size and very clean. I particularly enjoyed their toiletries. The scent is so fresh. The shower has strong pressure which leaves you fresh. My only issue is that the room has no dedicated USB socket for charging. The breakfast is served at Dunes Cafe in the first floor. It has a variety of options that suits every palate Also this restaurant hosts speciality buffet nights. For seafood lover they have a wonderful buffet on Friday evening. There were suppose to be two restaurants on the second floor but I believe they are under renovation. The first floor has two other restaurants, Chinese (Shang Palace) and Vietnamese (Hoi An) but I didn’t try them. On the same floor there is the Balcony Bar. Their spa and the outdoor pool are located on the 4th floor, while there is another indoor swimming pool in the 43th or 44th floor (I don’t remember now!). Both swimming pools are ordinary and the signs of aging clearly is shown on both facilities. I guess the highlight of my stay was the wonderful staff. The staff were friendly everywhere. I particularly remember Kunga at the reception which did everything possible to make my stay very comfortable from smooth check-in process. She was helping me and other customers with a big smile and genuinely she has a great passion in her work. I remember I tried to log-in to my Shangri-La app but for some reason I couldn’t do that and I needed series of verification without success. I told one of the staff at the reception about this issue and she gave me 1-800 number to dial. However, after 30 minutes I mentioned this issue to Kunga during my check-out process and she managed to call Shangri-La management and within exactly two minutes my app was working again. Overall, nice hotel and I enjoyed every aspect of it. The management has to be proud of their staff. Personally, I like to change hotels when I come to Dubai just to have different experiences each time but definitely this is a place I would love to try again and obviously highly recommend for solo travelers couples and families.
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hakan Ozel, General Manager at Shangri-La Dubai
Responded 28 Jan 2024
DearAKSH_BH, Thank you for taking your precious time to write and share your great experience with us on Tripadvisor. We are very much delighted to read that you had an amazing time with us and were very satisfied with the services and attention provided by our warm and hospitable colleagues. Our goal for our guests is to experience Shangri-La’s unique spirit of hospitality and a feeling of always being taken care of. It was our pleasure to take care of you. I surely will be sharing your kind compliments with Kunga, and I am pretty sure that she will definitely be overjoyed as it is always rewarding to receive positive feedback from our valued guests such as yourself. We certainly look forward to welcoming you back to Shangri-La Dubai on your next visit. Yours Sincerely, Hakan Ozel Area General Manager, Operations of Shangri-La Dubai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Azia S wrote a review 15 Apr
Turin, Italy5 contributions
Amazing experience in this hotel where everything was perfect! Big and comfortable room, beautiful swimming pool and very good service! Every single member of the staff was kind and smart but the one who made our day was Mr. Jignesh the concierge. He solved all our little issues and most of all helped us to find our lost luggage. He was extremely professional and kind!
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hakan Ozel, General Manager at Shangri-La Dubai
Responded 3 days ago
Dear azias, Thank you for taking your precious time to write and share your great experience with us on Tripadvisor. We are very much delighted to read that you had an amazing time with us and were very satisfied with the services and attention provided by our warm and hospitable colleagues. Our goal for our guests is to experience Shangri-La’s unique spirit of hospitality and a feeling of always being taken care of. It was our pleasure to take care of you. I surely will be sharing your kind compliments with Jignesh and I am pretty sure that he will definitely be overjoyed as it is always rewarding to receive positive feedback from our valued guests such as yourself. We certainly look forward to welcoming you back to Shangri-La Dubai on your next visit. Yours Sincerely, Hakan Ozel Area General Manager, Operations of Shangri-La Dubai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MrPaul007 wrote a review 15 Apr
Saltburn-by-the-Sea, United Kingdom275 contributions195 helpful votes
Shangri La Dubai live up to the promise and special place that is Shangri La. The hotel, room & lounge were fabulous. The staff outstanding. We enjoyed the Horizon Club, pool side, lounge bar and Spa during our 8 night stay. The Shangri La team were all fabulous going out of their way to make our trip perfect. A special mention to Khodarahm who sang a vip ditty every time we arrived back at the hotel and Islam who kept our room so tidy.
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip: Go for Horizon Club if you can. A wonderful 2 hrs each day chatting to guests and enjoying...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hakan Ozel, General Manager at Shangri-La Dubai
Responded 3 days ago
Dear MrPaul007, Thank you for taking your precious time to write and share your great experience with us on Tripadvisor. We are very much delighted to read that you had an amazing time with us and were very satisfied with the services and attention provided by our warm and hospitable colleagues. Our goal for our guests is to experience Shangri-La’s unique spirit of hospitality and a feeling of always being taken care of. It was our pleasure to take care of you. I surely will be sharing your kind compliments with Khodarahm and I am pretty sure that he will definitely be overjoyed as it is always rewarding to receive positive feedback from our valued guests such as yourself. We certainly look forward to welcoming you back to Shangri-La Dubai on your next visit. Yours Sincerely, Hakan Ozel Area General Manager, Operations of Shangri-La Dubai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Debsie7 wrote a review 15 Apr
Stoke-on-Trent4 contributions8 helpful votes
My family and I had an excellent short stay at the Shangri-La Dubai. We chose a room with a view of the Burj Khalifa which was spacious, comfortable and beautiful. On arrival the room had no cot or spare bed and both were delivered within minutes. We had an incident where I left my mobile in the taxi on our way to the hotel. I was very stressed and upset about this but Yan on the Concierge team was fantastic! He made it his personal mission to get my phone returned, which it was within a matter of hours. Not only did he do everything within his power, he provided lots of reassurance and always with a smile on his face. Yan is the man you need if you have any problems at all! We were also extremely pleased with the buffet breakfast provided in Dunes cafe. My young children both have food allergies (milk, egg and soya) and it was no problem at all for the chef team. They made delicious vegan pancakes for my children, sourced bread for them and walked me around the buffet to explain all of the allergen information. We couldn’t have asked for more and this is a far better experience than any we have received in other Dubai hotels. I would not hesitate to recommend this hotel if you are looking for a central location in the city. My only regret is not staying longer to make the most of the facilities!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hakan Ozel, General Manager at Shangri-La Dubai
Responded 2 days ago
Dear Debsie7, Many thanks for taking your valuable time to post your review on Tripadvisor. We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. More importantly, it is indeed heartwarming to know that it is our colleagues who truly made an impact and were able to create moments that made your stay wonderful. It was our privilege to take care of you and please rest assured that I will share your kind words with Yan, and I am pretty sure that he will definitely appreciate your commendations. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely, Hakan Ozel Area General Manager, Operations of Shangri-La Dubai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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SM wrote a review 14 Apr
Ramsbottom, United Kingdom20 contributions12 helpful votes
Had 3 days in Dubai on way back to UK and had the most wonderful stay at the Shangri-La. Starting with the staff, from concierge, to reception, to restaurant, to housekeeping, all were brilliant. They say people are the greatest asset of any business and that is definitely the case here. Breakfast buffet was incredible, and afternoon tea and happy hour we got as part of Horizon upgrade were great value. On-site facilities were good and pool area has great view of Burj. Hotel well located with metro station a 5 minute walk, and then 25 minutes to Dubai marina.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hakan Ozel, General Manager at Shangri-La Dubai
Responded 3 days ago
Dear scottm20, Many thanks for taking your valuable time to post your review on Tripadvisor. We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. More importantly, it is indeed heartwarming to know that it is our colleagues who truly made an impact and were able to create moments that made your stay wonderful. It was our privilege to take care of you and please rest assured that I will share your kind words with them, and I am pretty sure that they will definitely appreciate your commendations. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely, Hakan Ozel Area General Manager, Operations of Shangri-La Dubai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Osama223 wrote a review 14 Apr
4 contributions3 helpful votes
Great buffet, rich with many delicious options. Nice dessert variety. Thanks Ahmed and the team for the great hospitality and being so friendly with the kids. Highly recommended restaurant to families who wish to spend amazing time in Dubai.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hakan Ozel, General Manager at Shangri-La Dubai
Responded 3 days ago
Dear 587osamaq, Many thanks for taking your valuable time to post your review on Tripadvisor following your visit at Dunes Cafe at Shangri-La Dubai. We are happy to learn that you enjoyed your dining experience with us. Your kind words about our colleague’s service and dedication are indeed rewarding. It was our privilege to take care of you and please rest assured that I will share your kind words to Ahmed, and I am pretty sure that he will definitely appreciate your commendations. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely, Hakan Ozel Area General Manager, Operations of Shangri-La Dubai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ann De Jesus wrote a review 12 Apr
Dubai, United Arab Emirates3 contributions
One of my favorite buffet here in Dubai! From scrumptious foods, environment, and most especially the service of the staff. Many thanks to Nazifa, Zura, Puspita, James, and Pradeep for the incredible service. A 5 star service indeed! Would love to come back here again and again! My favorite hotel in Dubai, it feels like home. 💯
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Date of stay: April 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hakan Ozel, General Manager at Shangri-La Dubai
Responded 3 days ago
Dear ecinuennadejesus, Thank you very much for taking the time to share your review on Tripadvisor about your stay at Shangri-La Dubai. We are very much delighted to read that you had an amazing time with us and were very satisfied with the services and attention provided by our warm and hospitable colleagues. Our goal for our guests is to experience Shangri-La’s unique spirit of hospitality and a feeling of always being taken care of. It was our pleasure to take care of you. I surely will be sharing your kind compliments with Nafhiza, Zura, Puspita, James & Pradeep and I am pretty sure that they will definitely be overjoyed as it is always rewarding to receive positive feedback from our valued guests such as yourself. We certainly look forward to welcoming you back to Shangri-La Dubai on your next visit. Yours Sincerely, Hakan Ozel Area General Manager, Operations of Shangri-La Dubai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Chiky wrote a review 12 Apr
7 contributions
I went for a Buffet for my wife birthday. Foods are amazing and had decent varieties. Restaurant ambience was quiet good. I managed get a 30% spot discount and special birthday cake with the help of Mr. Ahmed Sakr. He was so kind and helpful. Amazing person who value their customers and their happiness. He made that day so special for us.
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Date of stay: September 2023
Value
Location
Cleanliness
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hakan Ozel, General Manager at Shangri-La Dubai
Responded 3 days ago
Dear Chikywarne, Many thanks for taking your valuable time to post your review on Tripadvisor following your visit at Dunes Cafe at Shangri-La Dubai. We are happy to learn that you enjoyed your birthday celebration with us. Your kind words about our colleague’s service and dedication are indeed rewarding. It was our privilege to take care of you and please rest assured that I will share your kind words to Ahmed, and I am pretty sure that he will definitely appreciate your commendations. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely, Hakan Ozel Area General Manager, Operations of Shangri-La Dubai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nancy N wrote a review 11 Apr
2 contributions
We had a very wonderful time during our stay! All staff are very warm! From check in 'til check out! Duty Manager Akram was very fast to assists on our requests! Especially the Horizon club staffs, Mustafa, supervisor Janeth and the manager Ms. Kopila! Would like to thank you guys for your assistance during our stay! We really enjoyed the food at the lounge! And also, kudos to the All Day Dining team from the kitchen as well as the service team! Foods are amazing! My favorite is the soup which is really tasty! The chefs prapares food with passion! The Executive chef was also very accommodating and entertaining! Special thanks also to the outlet manager, Mr. Binoy who's very fast to assist and act on our requests! Thank you all guys! Until our next stay!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hakan Ozel, General Manager at Shangri-La Dubai
Responded 3 days ago
Dear V2969ZRnancyn, Thank you very much for taking the time to share your review on Tripadvisor about your stay at Shangri-La Dubai. We are very much delighted to read that you had an amazing time with us and were very satisfied with the services and attention provided by our warm and hospitable colleagues. Our goal for our guests is to experience Shangri-La’s unique spirit of hospitality and a feeling of always being taken care of. It was our pleasure to take care of you. I surely will be sharing your kind compliments with Akram, Mustafa, Janeth, Kopila, Binoy & Chef Nikolaos and I am pretty sure that they will definitely be overjoyed as it is always rewarding to receive positive feedback from our valued guests such as yourself. We certainly look forward to welcoming you back to Shangri-La Dubai on your next visit. Yours Sincerely, Hakan Ozel Area General Manager, Operations of Shangri-La Dubai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
HK$1,167 - HK$2,310 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri la hotel dubai, shangri la dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiTrade Centre / Trade Centre 1 / Dubai International Financial Centre (DIFC)
NUMBER OF ROOMS
428
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SHANGRI-LA DUBAI - Updated 2024 Prices & Hotel Reviews (United Arab Emirates)

Frequently Asked Questions about Shangri-La Dubai
Which popular attractions are close to Shangri-La Dubai?
Nearby attractions include Blue Waters Marine (0.05 km), Mantis Dubai (0.5 km), and Desert Hack Riding Club (0.4 km).
What are some of the property amenities at Shangri-La Dubai?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and a rooftop bar.
Which room amenities are available at Shangri-La Dubai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Dubai?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Shangri-La Dubai?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Shangri-La Dubai?
Conveniently located restaurants include Benjarong, Nolo, and Jones the Grocer - Dusit Thani Hotel.
Are there opportunities to exercise at Shangri-La Dubai?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Shangri-La Dubai?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Dubai offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Shangri-La Dubai?
The staff speaks multiple languages, including English, French, German, Russian, Chinese, Portuguese, and Hindi.
Are there any historical sites close to Shangri-La Dubai?
Many travellers enjoy visiting Al Shindagha Museum (6.7 km) and Jumeirah Archaeological Site (3.2 km).