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Omar Bin Al Khattab Road Near Fish Roundabout, Dubai 185051 United Arab Emirates
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Swissotel
US$118
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Traveller (1542)
Room & Suite (465)
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About

#258 of 908 hotels in Dubai
Location
Cleanliness
Service
Value
Swissôtel Al Ghurair, sits at the centre of Deira’s thriving business and leisure district, linked to a top shopping destination - Al Ghurair Centre. The hotel is within easy reach to major tourist landmarks, leisure destinations and city services, a 5-minute drive from Dubai International Airport and few minutes’ walk from Union Metro Station
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Airport transportation
Parking
Wifi
Paid wifi
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Kids' meals
Children Activities (Kid / Family Friendly)
Kids pool
Highchairs available
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Massage chair
Neck massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
City View
Quiet
Languages Spoken
English, French, Russian, Arabic and 8 more

Location

Full view
90Good for walkers
Grade: 90 out of 100
211Restaurantswithin 0.5 km
17Attractionswithin 0.5 km
3018Reviews108Q+A100Room tips
Traveller rating
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Popular mentions
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Most Recent
Siamak N wrote a review 7 Dec
1 contribution
we were in hotel for 5 nights and it was wonderful. the breakfast was good but not very nice for kids and not so colorful and attractive for them. staff in restaurant for breakfast was not so skilled and many times the tables were not well set up by napkins and spoons and the cafe machine at the end of restaurant were out of service. the pool was good, but the timing could be from early morning to late night. our baggage brought very late after our late room delivery, although we were not allowed to room at early check in.
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Date of stay: December 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jani Sinaban wrote a review Jun 2021
5 contributions11 helpful votes
Hotel's Favourite
I have good experience every time i came to this hotel. House keeing is so cooperative and make my room always tidy. Good job Umer! Continue you good works. Kudos to the all staff. And alao to the laundry service. I need no worry for my laundry. The best!!!
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Date of stay: June 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Dominic Arel, Other at Swissotel Al Ghurair Hotel
Responded 3 Jul 2021
Dear Jas_ngs, Thank you for sharing your feedback and for rating us perfect in the TripAdvisor community. We are delighted to learn your satisfaction during your stay. Thank you for recognizing our colleague, Umer. Rest assured that we will inform Umer of your message who will be glad to receiving the same. Look forward to welcoming you back again soon. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fatima M wrote a review 1 Dec
4 contributions
Very nice hotel , the room is beautiful the facility is great , the staff are friendly and a true Accor heartists , I faced only one issue in there where i ordered margarita and is was in the menu, the room service lady attacked me when i ordered it saying that we dont have these type of drinks and we dont have alcohol in our hotel she assumed directly that i am looking for alcohol !!! Her not know the menu is one issue , assuming that i am looking for alcohol not knowing that there is virgin margarita which is what was in the menu , and her judging me based on my choices ! Even if i wanted alcohol she cannot talk to me like that ! Other that that i loved the hotel but i was disappointed from this specific lady !
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Maria luisa M wrote a review Nov 2022
2 contributions
Excellent service from bikram and good supervice by reprey a good room service always.good manners both of them, good work and always happy face even .. they are tired i think so,but happy and smile .. keep it up
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Burak Ç wrote a review Nov 2022
Izmir, Türkiye7 contributions3 helpful votes
Bad experience with during check in who work at Reception the man always ignored guest for their request did that more than 2 and calling reception for some wifi connection problems IT called back sir only I’m working I can’t move to there.. I have some other business.. reception says day time IT will be there and….bla bla how 5 stars hotel and how profesional are they in this hotel.. big disappoint…
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Pouyan K wrote a review Nov 2022
Mr Yan Lynn is a very polite and responsible Employee. Having him serving the guests is a Great privilege. The whole staff of the hotel are great workers and I am great full for being hosted by theme
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Romeo Jr M wrote a review Nov 2022
Dubai13 contributions7 helpful votes
We had our daughters first birthday in the ball room of swisshotel and Ms. Floraida has catered to all our needs even above and beyond. She made sure that my the daughters birthday will be memorable and be a tremendous success. She even made sure that we are well rested even after the tiring event. Great job Ms. Floraida and keep up the great work. You truly represented Swisshotel very well and till next time!
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kiah K wrote a review Nov 2022
2 contributions
My Early morning. Strange Wake up call of a loud drilling noise Around 6:00 am next to my room drilling work sound surrounded my room Woke my family who were resting and our full right and liberty to do so , the sound was getting into multiple one i reported to reception desk first time , later after few mints again i called them no action shown then the 3rd call and forth call this drill work went on and on , i had to ask to talk to the duty senior manger the reply was she will be at hotel in next 20 mits I lost my sleep By such disturbance. Spoke to senior manager who said this is from the mall and will continue tomorrow morning too 6am to 10 am she then offered us to rest on higher floor for this morning and then offered us to move on 8th floor, I appreciate but imagine how inconvenience is it to move with small baby and family group of 6 !! One of the most uncomfortable stay I must say. I wouldn’t recommend this hotel if you want to rest and enjoy your freedom!
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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cred68 wrote a review Nov 2022
Aguas de Lindoia, SP579 contributions359 helpful votes
Our seventh time in Dubai and first time at Swisshotel Al Ghurair. We stayed three nights, coming from eleven nights in the Maldives. An excellent hotel, very well located just a few steps from Union Metro Station. Very comfortable room, well equipped, with good bathroom and shower. Very good service. Good gym. I just didn't like the breakfast. Very crowded, very confusing and I didn't think it was really quality. If I were to stay again, I would stay without breakfast. Otherwise, all very good.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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RaSha wrote a review Nov 2022
11 contributions
We, a 3 member family,  stayed at this hotel for 16 nights in August and September 2022 on half board basis. We truly enjoyed our stay. The housekeeping is excellent. Restaurant has good food varieties and options as long as long as you have booked buffet option. If you go with Ala Cate menu on half board basis , your choices will be very limited.  Dinner Buffet also includes two special nights – grilled night and sea food night. Guests are normally required to pay extra for these two nights even if you stay on a half board basis. Staff are extremely polite – particularly restaurant staff, Thet and Damini, always have a smile on their face. Munas, at the reception, was very helpful too.  But all staff are very polite and ready to support when you needed them. Hotel has daily regular shuttle service to Dubai Mall and beach which was very helpful. We really enjoyed our long stay and it was very good five star stay. We will recommend this hotel.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gokce Karakus, Guest Services / Front Office at Swissotel Al Ghurair Hotel
Responded 4 weeks ago
Dear RaSha9999, We very much appreciate your comments regarding your stay at the Swissotel Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team especially with Thet, Damini and Munas. I am sure that this feedback will serve as an encouragement to them and to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$113 - US$198 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Al Ghurair Rayhaan Dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl Muraqqabat / Deira
NUMBER OF ROOMS
428
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SWISSOTEL AL GHURAIR HOTEL - Updated 2022 Prices & Reviews (Dubai, United Arab Emirates)

Frequently Asked Questions about Swissotel Al Ghurair Hotel
Which popular attractions are close to Swissotel Al Ghurair Hotel?
Nearby attractions include Al Ghurair Centre (0.05 km), Novo Cinema Al Ghurair Centre (0.2 km), and Redtrees (0.2 km).
What are some of the property amenities at Swissotel Al Ghurair Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Swissotel Al Ghurair Hotel?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Swissotel Al Ghurair Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Swissotel Al Ghurair Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Swissotel Al Ghurair Hotel?
Conveniently located restaurants include The Choco Monarch, Il Forno Al Ghurair Centre, and Aroos Damascus.
Are there opportunities to exercise at Swissotel Al Ghurair Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Swissotel Al Ghurair Hotel have an airport shuttle?
Yes, Swissotel Al Ghurair Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Swissotel Al Ghurair Hotel have airport transportation?
Yes, Swissotel Al Ghurair Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Swissotel Al Ghurair Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Swissotel Al Ghurair Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.