The First Collection At Jumeirah Village Circle, A Tribute Portfolio Hotel
The First Collection At Jumeirah Village Circle, A Tribute Portfolio Hotel
Street 1 Jumeirah Village, Dubai 215373 United Arab Emirates
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Avg. HK$1,737 /night, 1/16 - 1/17
HK$1,737
per night
HK$1,297
per night
HK$857
per night
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About
#23 of 846 hotels in Dubai
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Dive into an experience beyond just a hotel stay at The First Collection Jumeirah Village Circle, a Tribute Portfolio Hotel. Here, you’re close to the marina, Mall of the Emirates, and the city’s cultural gems. When it’s time to relax, our resort-style pool, delicious meals at our signature restaurants, the exclusive NEST Club Lounge and our calming spa await. With us, you’ll find more than a room – you’ll join a vibrant community, with sustainability at its core. At The First Collection Jumeirah Village Circle, we make your comfort our top priority. We’re delighted to welcome you to your home away from home. Discover the ultimate urban escape that marries the bustling energy of city life with the tranquil allure of a beach retreat. As our valued guest, you are invited to indulge in an exclusive beach day experience at Soluna Restaurants and Beach Club, a mere 15-minute drive from JVC to the iconic Palm Jumeirah.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Kids stay free
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Valet parking
Wifi
Paid wifi
Pool / beach towels
Swimming pool toys
Pool with view
Outdoor pool
Heated pool
Shallow end in pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Poolside bar
Children Activities (Kid / Family Friendly)
Kids pool
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Currency exchange
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Bidet
Bathrobes
Housekeeping
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
City View
Business
Languages Spoken
English, French, Russian, Arabic and 4 more
Location
Street 1 Jumeirah Village, Dubai 215373 United Arab Emirates
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 54 out of 100
54
Dubai Airport
27.4 km•
See all flights
Dubai World Central - Al Maktoum International Airport
15.5 km•
See all flights
Car Hire
48 Restaurants
within 1 kilometer
Reviews
5.0
2,926 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled in a serene residential district, The First Collection At Jumeirah Village Circle, A Tribute Portfolio Hotel, is lauded for its tranquil location yet convenient shuttle services to local attractions and easy access to the city center. The vibrant hotel atmosphere, complete with live music and festive vibes, coupled with the courteous and efficient staff, leaves a lasting impression on guests. While the rooms are celebrated for their modernity and cleanliness, some visitors mention they can be somewhat small and affected by noise.
The overall cleanliness and amenities, including the well-maintained pool, are highly regarded, offering good value despite occasional inconsistencies. However, guests should be aware of potential noise disruptions from nearby construction.
Location
Convenient
Atmosphere
Lively
Rooms
Modern
Value
Affordable
Cleanliness
Immaculate
Noise level
Noisy
Service
Attentive
Amenities
Top-notch
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Traveller rating
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Detailed Reviews
+1
The Hotel has been opened 2020/21 and therefore everything is still working and in order. However the General Manager seems to be not around to check and meet/greet hotel guests.
The general staff tried to make a good job, but at places like the pool area etc the detailed eye for cleaning and maintenance seems to be missing.
Try to get a high floor 32 to 36 with downtown view or if you want to enjoy the sunrise and desert-view the opposite side. All lower floors from floor 12 down unfortunately have limited views as they are blocked by other buildings.
The breakfast that is charged 60 AED is generous and recommended if you are hungry. If you are a light breakfast person and happy with a good coffee and a croissant i would recommend to book the night-only option and get your coffee at the ground level coffee shop called risen.
One thing that might be noticed is that the reception staff likes to have you prepay your stay right at checkin. That is a little strange and annoying specially when you arrive late at night and are flight hung-over you select to pay in your regional currency and get a very bad exchange rate. So the recommendation would be to demand the reception staff to lock a certain amount on your Creditcard that you are able to spend during your trip. That is helpful also, as if not done upfront you will need to pay for everything like laundry , pool drinks, snacks and coffee shop every time over again.
Also the property is one of the signature hotels of the First Group property developer and swarms of obviously provision based paid sales reps pitch investments to free staying potential investors. That makes the setup a little bit strange and it is hilarious to watch the Sales reps make their sales dance in every way possible.
The general staff tried to make a good job, but at places like the pool area etc the detailed eye for cleaning and maintenance seems to be missing.
Try to get a high floor 32 to 36 with downtown view or if you want to enjoy the sunrise and desert-view the opposite side. All lower floors from floor 12 down unfortunately have limited views as they are blocked by other buildings.
The breakfast that is charged 60 AED is generous and recommended if you are hungry. If you are a light breakfast person and happy with a good coffee and a croissant i would recommend to book the night-only option and get your coffee at the ground level coffee shop called risen.
One thing that might be noticed is that the reception staff likes to have you prepay your stay right at checkin. That is a little strange and annoying specially when you arrive late at night and are flight hung-over you select to pay in your regional currency and get a very bad exchange rate. So the recommendation would be to demand the reception staff to lock a certain amount on your Creditcard that you are able to spend during your trip. That is helpful also, as if not done upfront you will need to pay for everything like laundry , pool drinks, snacks and coffee shop every time over again.
Also the property is one of the signature hotels of the First Group property developer and swarms of obviously provision based paid sales reps pitch investments to free staying potential investors. That makes the setup a little bit strange and it is hilarious to watch the Sales reps make their sales dance in every way possible.
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Date of stay: January 2022Trip type: Travelled on business
Location
Cleanliness
Service
Room Tip: Better upper floor from 30 and up
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Duty Manager, Guest Services / Front Office at The First Collection At Jumeirah Village Circle, A Tribute Portfolio Hotel
Responded 30 Jan 2022
Dear happa00, I would like to take this opportunity to thank you for choosing The First Collection at Jumeirah Village Circle. We value your feedback, which allows us to continually improve our services, and I would like to thank you for taking the time to share your experiences. The comments you have provided is a chance for us to identify areas of shortcomings and find resolutions aiming to provide valued guests like you with impeccable guest experience when they stay with us. We thank you for being so candid with the feedback provided and at the same time, look forward to the opportunity of welcoming you again and giving you a better experience the next time. Best Regards, George Ghaly Cluster Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked for a one night staycation with my toddler for a Mummy/Daughter treat. We were made to feel so welcome and special by every member of staff we met. The room is perfect, I especially loved the very large glass bottles of water and use of the fridge to keep them cool.
The best was so comfy and I was happy that I could link my phone to the Tv for streaming.
The pool area at this hotel is fantastic. The service was wonderful, and we were so happy with the ice lolly surprise to help keep cool. The only down side is that none of the actual pool is shaded in the afternoon , including the kids pool, but there were plenty umbrellas available for over the loungers. The pool is shaded by the building in the morning so it was a great time for us to swim.
Breakfast was simple and small but great quality and an egg station.
I already cannot wait to come back to this hotel. If you're looking for somewhere well priced to relax, out of the hustle and bustle of the city this is the place! There is a shuttle bus to main areas around Dubai for those who wish to explore, but as a resident of the city I was happy to just stay in the hotel and relax with my toddler.
The best was so comfy and I was happy that I could link my phone to the Tv for streaming.
The pool area at this hotel is fantastic. The service was wonderful, and we were so happy with the ice lolly surprise to help keep cool. The only down side is that none of the actual pool is shaded in the afternoon , including the kids pool, but there were plenty umbrellas available for over the loungers. The pool is shaded by the building in the morning so it was a great time for us to swim.
Breakfast was simple and small but great quality and an egg station.
I already cannot wait to come back to this hotel. If you're looking for somewhere well priced to relax, out of the hustle and bustle of the city this is the place! There is a shuttle bus to main areas around Dubai for those who wish to explore, but as a resident of the city I was happy to just stay in the hotel and relax with my toddler.
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Date of stay: May 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Executive Office, General Manager at The First Collection At Jumeirah Village Circle, A Tribute Portfolio Hotel
Responded 23 Jun 2022
Dear DubaiMama123, Thank you for sparing some of your valuable time to share such a fantastic review with us from your most recent stay with The First Collection at Jumeirah Village Circle! We very much appreciate your recognition on the service as well as the overall hotel facilities and it was a pleasure to have you as our guest. Here, in The First Collection, we certainly pride ourselves on the level of customer service that we provide and we always strive to make all our guests feel comfortable and valued as much as possible. We have made detailed notes of your many useful comments and will definitely consider them for improvement. We are always looking for ways to make the hotel more comfy and deliver impeccable service and your valuable feedback with help us to so. We value your comments which are shared with all and look forward to your return visit in a not too distant future. Kind Regards, George Ghaly Cluster Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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+1
This was our 10th visit to Dubai, first time we have stayed in JVC. Usually we stay in JBR. The hotel had a lovely calm feel to it but still had a vibe. The pool area was attractive with a smaller pool for the children. The staff were great especially around the pool where they would come and set your towels out for you and brought round daily ice lollies even though it was Ramadan.
The breakfast was set in a great area, you could eat outside or in, both very comfortable. The food was lovely and fresh.
The room was comfortable and cleaned daily as you would expect.
JVC wasnt too busy or built up, it is quite central to all the tourist places but you would require a taxi, prices are good so it's not really a problem.
We would definitely return.
The breakfast was set in a great area, you could eat outside or in, both very comfortable. The food was lovely and fresh.
The room was comfortable and cleaned daily as you would expect.
JVC wasnt too busy or built up, it is quite central to all the tourist places but you would require a taxi, prices are good so it's not really a problem.
We would definitely return.
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Date of stay: April 2022Trip type: Travelled as a couple
Room Tip: Vallet parking was available
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Executive Office, General Manager at The First Collection At Jumeirah Village Circle, A Tribute Portfolio Hotel
Responded 3 May 2022
Dear Lynne H, Thank you for taking the time to share such a fantastic review with us from your most recent stay with The First Collection at Jumeirah Village Circle! We are delighted that you enjoyed the facilities, pool, delicious breakfast and spacious rooms we have in the hotel. It is wonderful to read that you were so satisfied with all aspects of your stay - our product, and the memorable service of team. Looking forward to get an opportunity to welcome you back again and make your stay more memorable. Warm Regards, George Ghaly Cluster Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Myself and my friend spent a fabulous week at this hotel.The staff here are wonderful, professional and friendly.. The pool area and staff are second to none.. Nicole, Bijaya, Bharat and Omor were all very attentive and made great mojitos The pool area and seating has been one of the nicest, relaxed and cleanist we have been to..The lifeguards (sorry I didn't get all the names) are extremely observant.. Any child/children left unattended by their parents were spotted immediately and supervised by them.. Also an elderly woman who required some mobility assistance spent the day by the pool and all staff members could not have been more attentive to her needs.. Overall, a fantastic hotel and we would highly recommend to anyone.
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Date of stay: April 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Executive Office, General Manager at The First Collection At Jumeirah Village Circle, A Tribute Portfolio Hotel
Responded 5 May 2022
Dear sarahmO483UG, Thank you for having chosen The First Collection at Jumeirah Village Circle for your recent stay. We are constantly striving to provide the best service to our guests and I am delighted to know that you had an enjoyable experience with us. Your wonderful compliments to Nicole, Bijaya, Bharat and Omar will certainly be shared with them. We hope to welcome you back to The The First Collection in the near future. Best Regards, George Ghaly Cluster Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When I was looking for a hotel online I searched for days and days to find what would be the best place to stay , based on value and location and quality of the hotel , I wasn’t sure what to expect from this hotel as the price seemed very cheap for the two weeks stay .
I arrived at the hotel and first impressions were good , the room was big it was clean and it was new ! , you couldn’t fault anything , it even had modern light switch controls by the touch of a button . The walls were spotless looked as if nobody had ever stayed in my room . Everything you could possibly need was in the room , including wardrobes and fridge and ironing board and coffee making facilities.
The location was a nice residential area , quiet and accessible by taxi to anywhere you need to be in 20 mins or so for a small fee . Personally the location was good for me as it felt like living in your own apartment rather than a hotel .
The hotel offers a selection of restaurants and bars and has a very pleasant swimming pool area, as well as other facilities too , they organised a lot of excursions for me from the concierge that were all very good value and enjoyable experiences.
For the entire duration of my stay the room was silent , and no noise from other guests , I’ve stayed in places which are 10 times the price that don’t have this level of comfort .
They even offer a free day pass to a beach club on the palm , and a free bus to get there ! .
Completely free !
The value here is unbelievable, back in England you wouldn’t get anything at this price of around 65 pound per night , it’s so affordable and luxury too ! , my advice to anyone is to stay at this hotel and go enjoy Dubai . If you want a beach there is plenty in Dubai to go to .
This could be one of the best hotels in Dubai at the moment and it’s highly rated on here too .
Amazing I’d definitely be returning to this amazing place .
I arrived at the hotel and first impressions were good , the room was big it was clean and it was new ! , you couldn’t fault anything , it even had modern light switch controls by the touch of a button . The walls were spotless looked as if nobody had ever stayed in my room . Everything you could possibly need was in the room , including wardrobes and fridge and ironing board and coffee making facilities.
The location was a nice residential area , quiet and accessible by taxi to anywhere you need to be in 20 mins or so for a small fee . Personally the location was good for me as it felt like living in your own apartment rather than a hotel .
The hotel offers a selection of restaurants and bars and has a very pleasant swimming pool area, as well as other facilities too , they organised a lot of excursions for me from the concierge that were all very good value and enjoyable experiences.
For the entire duration of my stay the room was silent , and no noise from other guests , I’ve stayed in places which are 10 times the price that don’t have this level of comfort .
They even offer a free day pass to a beach club on the palm , and a free bus to get there ! .
Completely free !
The value here is unbelievable, back in England you wouldn’t get anything at this price of around 65 pound per night , it’s so affordable and luxury too ! , my advice to anyone is to stay at this hotel and go enjoy Dubai . If you want a beach there is plenty in Dubai to go to .
This could be one of the best hotels in Dubai at the moment and it’s highly rated on here too .
Amazing I’d definitely be returning to this amazing place .
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Date of stay: March 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from George Ghaly, General Manager at The First Collection At Jumeirah Village Circle, A Tribute Portfolio Hotel
Responded 8 Apr 2024
dannyd649, we're blown away by your incredible review. We are overjoyed to read your detailed feedback and to know that every aspect of your visit exceeded your expectations. It brings us immense pleasure to learn that our facilities, including the modern and comfortable rooms resonated with your preferences during your time with us. Your acknowledgment of our efforts in maintaining a pristine environment and providing a serene atmosphere for relaxation means the world to us. We are continually striving to exceed our guests' expectations, and your words encourage us to persist in delivering exceptional hospitality. Your compliments towards our dedicated team members warm our hearts. Rest assured, we've conveyed your gratitude to them, and they are thrilled to have contributed to making your stay memorable. We are honored to have earned your trust and we look forward to welcoming you back to our hotel in the near future. Warm Regards, George Ghaly
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I loved my stay at this hotel. The staff were so friendly and helpful, particularly the concierge, Bhim, and the food was very high quality, with Sante Ria serving fabulous Latin inspired dishes and Village Bistro offering plenty of choice. The half board menu was vast and every dish fresh and tasty. My room was bright, modern and expansive with a view of the city and it featured everything I needed - plugs, desk, ironing board, tea, coffee and water - and this was in a refillable glass bottle too, which cheered me up because I hate to see single-use plastic in hotels. Well done The First Collection. There’s also a great outdoor terrace and sun deck with sizeable pool, so even if you’re working, it’s a place to relax. This is a hidden gem in JVC, so handy for most places in the city. There are shuttle buses to the beach club and malls too. Incredible value. I’d go back in a heartbeat.
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Date of stay: September 2022Trip type: Travelled on business
Room Tip: Breakfast starts at 6.30
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from George Ghaly, General Manager at The First Collection At Jumeirah Village Circle, A Tribute Portfolio Hotel
Responded 25 Sept 2022
gemmagN3222LQ, thank you for taking the time to share such a fantastic review from your stay. We are thrilled to hear that your recent experience with us was memorable and we appreciate your kind words. I am so pleased that we managed to delight you with our restaurants Sante Ria and Village Bistro, sizable pool, modern rooms with incredible view and our sustainability products. We are deeply touched by your extremely kind words and your recognition of our staff members with special note to Bhim. The entire team will be excited to hear your high praises which will give them encouragement to continue doing what they do. Our only goal is to ensure that our guests have a magical stay so seeing how much you enjoyed your time with us is really inspiring and motivating. We are proud to have earned your loyalty and can't wait to welcome you again. Warm Regards, George Ghaly
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great hotel perfect for families and those wanting to explore. We paid for a suite room which was great for the four of us and it came with access to the nest lounge where we got complimentary drinks and canapés in the evening plus refreshments all through the day.
We booked the half board package thinking that if we didn’t use the meals then no big deal but what’s great is you can use for lunch or dinner which gives great flexibility. No drinks aside from water are included in the half board option. The Brazilian restaurant is really good.
We didn’t get a visit from house keeping whilst there is the only issue but sure if we called reception they would have arranged.
Also used the spa which was great. Gym very small.
The location doesn’t really have anything going on around it but it’s about 15mins drive from the palm and like most hotels in Dubai everything is a taxi ride away.
We booked the half board package thinking that if we didn’t use the meals then no big deal but what’s great is you can use for lunch or dinner which gives great flexibility. No drinks aside from water are included in the half board option. The Brazilian restaurant is really good.
We didn’t get a visit from house keeping whilst there is the only issue but sure if we called reception they would have arranged.
Also used the spa which was great. Gym very small.
The location doesn’t really have anything going on around it but it’s about 15mins drive from the palm and like most hotels in Dubai everything is a taxi ride away.
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Date of stay: December 2022Trip type: Travelled with family
Room Tip: Breakfast can get very busy. Take advantage of happy hour 5-9 daily
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from George Ghaly, General Manager at The First Collection At Jumeirah Village Circle, A Tribute Portfolio Hotel
Responded 28 Dec 2022
Tommkel, thank you very much for taking the time and giving us your feedback on your most recent stay. I am delighted that you had a pleasant experience as well as our friendly and attentive team. I'm pleased that our Horizon Suite with access to NEST lounge were great for your trip and that you felt so comfortable throughout your time with us. The area on which the hotel is located has been developed significantly, and it appears to be a fast-evolving area where nowadays become a very popular tourist and local destination especially because of some newly added attractions. I am saddened to learn a few aspects of your visit failed to meet your expectations. What is most important however is our ability to investigate and address the concerns you have raised so as to effectively resolve them and above all make it right with you. Thank you once again for your feedback and hope you will give us another opportunity to welcome you in the very near future. Best Regards, George Ghaly
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel location is not central in Dubai but free shuttle bus service is provided at selected timings to selected malls. There is no food court nearby but there are a few convenience stores nearby. I stayed at level 29 where the view is great but it is noisy on Friday and Saturday nights as customers party in the bar that is on level 29. Room is high tech with touch screen switches and free one litre drinking water is provided daily.
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from George Ghaly, General Manager at The First Collection At Jumeirah Village Circle, A Tribute Portfolio Hotel
Responded 5 Dec 2022
ZHENG H, thank you so much for sharing your comments about your recent stay. While I am delighted to read some positive aspects of your stay such as amazing view from the room, please accept my sincerest apologies for any noise disturbance you had experienced whilst staying with us. The area on which the hotel is located has been developed significantly, and it appears to be a fast-evolving area where nowadays become a very popular tourist and local destination especially because of some newly added attractions. Rest assured that we appreciate your valuable feedback and hope we can get an opportunity to welcome you back and make your stay more memorable. Best Regards, George Ghaly
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not good solo and a woman, arrived at 4am the lobby smelt stale they couldn't find my booking! Hot and tired not even offered a drink of water! After 20 mins standing up found my booking ( no apology) Went up to room was warm and alot smaller than I anticipated no bin in the room apart from one in bathroom, Grabbed few hours sleep went down for breakfast the breakfast was very nice and plenty choice had no issues at pool very relaxing, Room service! Ordered burger and chips and a cheese selection this arrived cold and the biscuits for the cheese were stale luckily my stay wasn't long , My transfer to go back to the airport told me to confirm the day before my pick up time, I asked the front desk after explaining this to 3 members of staff they dialled the number shoved the fone in my hand lime was busy and was told " What do you expect us to do?" Check out day I was honestly glad to leave as a solo traveller and female and after travelling to Dubai several times a year this hotel made me feel very uncomfortable and ostracised, Seemed all smiles with Couples and Families but me no.
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Date of stay: February 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from George Ghaly, General Manager at The First Collection At Jumeirah Village Circle, A Tribute Portfolio Hotel
Responded 20 Feb 2023
lorna w, we appreciate you taking the time to provide us with such detailed feedback. I deeply regret to hear that we failed to provide you with a fully satisfying experience during your stay. We have made detailed notes of your many useful comments and will definitely consider them for improvement. More importantly, we will continue to place utmost priority on training and developing our team members to ensure that they are always able to deliver services to the satisfaction of our guests. Thank you once again for your feedback. I hope you will give us another opportunity to welcome you again in the very near future so that we may show you that we stand behind our commitment to grand hospitality. Best Regards, George Ghaly
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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+1
The level of service is excellent!
There was the ONLY point - when paying the tax upon check-in, we asked to pay in $, and they calculated it at some terrible rate, this was not the case anywhere else.
But then everything was just wonderful!
We settled into a great room with a beautiful view. Cleaning was great. Convenient control system - you can indicate to workers when they can enter the room for cleaning. Two sockets fit Russian plugs, we took another adapter with us - that was enough. Kettle, coffee, tea, water (one bottle by default, but you can ask and they will bring you more for free). Someone complained in the reviews that there is no dryer, but in the bathroom there is a stretched “rope” on which you can hang swimsuits to dry, and they dry overnight. Excellent wifi.
The pool is open from early morning, but at this time the neighboring hotel blocks the sun. There is sunshine from 9 a.m., but it’s also harder to find places by the pool. Workers help you find a place and lay out full containers.
Breakfast is a buffet: tasty, varied, I didn’t get tired of it after a week. You can sit inside or outside.
Pleasantly large amounts of turkey and chicken.
Dinner (we had half board) - a choice of buffet or Mexican restaurant on the 29th floor. The buffet is a different menu than for breakfast, everything is also very tasty, especially meat, fish, and grilled seafood. Live music on the veranda. In a Mexican restaurant there is a set menu: you choose something from appetizers, a main course and dessert; tea, coffee - free; Some dishes require additional payment, but many are tasty and without additional payment; good prices for alcohol (but we didn’t try).
Convenient and varied transfers: Dubai Mall (Burj Khalifa), Mall of the Emirates (convenient metro transfer). Shuttle to the sea at Soluna Beach Club on Palma (entrance will be free - sun lounger, towel, umbrella included), pay only for water, food, what you buy on the spot.
Relatively close to the Dubai Circle Mall hotel - there is a good exchange office, places to eat, two large grocery stores (there is a small grocery store right across the road).
There are many parks around, so it’s very pleasant to walk in the morning before it gets hot or at golden hour.
Check out from the room before 12:00. On this day, breakfast is still included in the price. We had a transfer to the airport at 16:30, things were left at the hotel for storage, and several times without any problems something was reported to them or taken away. After checking out, you can sit in the lobby and use the guest wi-fi without any problems.
There are still so many pleasant little things, I can’t remember them all. I would love to come back here!
There was the ONLY point - when paying the tax upon check-in, we asked to pay in $, and they calculated it at some terrible rate, this was not the case anywhere else.
But then everything was just wonderful!
We settled into a great room with a beautiful view. Cleaning was great. Convenient control system - you can indicate to workers when they can enter the room for cleaning. Two sockets fit Russian plugs, we took another adapter with us - that was enough. Kettle, coffee, tea, water (one bottle by default, but you can ask and they will bring you more for free). Someone complained in the reviews that there is no dryer, but in the bathroom there is a stretched “rope” on which you can hang swimsuits to dry, and they dry overnight. Excellent wifi.
The pool is open from early morning, but at this time the neighboring hotel blocks the sun. There is sunshine from 9 a.m., but it’s also harder to find places by the pool. Workers help you find a place and lay out full containers.
Breakfast is a buffet: tasty, varied, I didn’t get tired of it after a week. You can sit inside or outside.
Pleasantly large amounts of turkey and chicken.
Dinner (we had half board) - a choice of buffet or Mexican restaurant on the 29th floor. The buffet is a different menu than for breakfast, everything is also very tasty, especially meat, fish, and grilled seafood. Live music on the veranda. In a Mexican restaurant there is a set menu: you choose something from appetizers, a main course and dessert; tea, coffee - free; Some dishes require additional payment, but many are tasty and without additional payment; good prices for alcohol (but we didn’t try).
Convenient and varied transfers: Dubai Mall (Burj Khalifa), Mall of the Emirates (convenient metro transfer). Shuttle to the sea at Soluna Beach Club on Palma (entrance will be free - sun lounger, towel, umbrella included), pay only for water, food, what you buy on the spot.
Relatively close to the Dubai Circle Mall hotel - there is a good exchange office, places to eat, two large grocery stores (there is a small grocery store right across the road).
There are many parks around, so it’s very pleasant to walk in the morning before it gets hot or at golden hour.
Check out from the room before 12:00. On this day, breakfast is still included in the price. We had a transfer to the airport at 16:30, things were left at the hotel for storage, and several times without any problems something was reported to them or taken away. After checking out, you can sit in the lobby and use the guest wi-fi without any problems.
There are still so many pleasant little things, I can’t remember them all. I would love to come back here!
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yes there's a kettle and a hair dryer
"The pool was empty around 10 am but but got busy buy lunch time but was always plenty of beds "Read full review
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PRICE RANGE
HK$1,106 - HK$1,651 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubai
NUMBER OF ROOMS
491
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingTHE FIRST COLLECTION AT JUMEIRAH VILLAGE CIRCLE, A TRIBUTE PORTFOLIO HOTEL - Updated 2025
Frequently Asked Questions about The First Collection At Jumeirah Village Circle, A Tribute Portfolio Hotel
Which popular attractions are close to The First Collection At Jumeirah Village Circle, A Tribute Portfolio Hotel?
Nearby attractions include The Mansion Five Jvc Dubai (0.2 km), Orange Wheels - Town Centre (0.9 km), and Al Salam Mosque (0.9 km).
What are some of the property amenities at The First Collection At Jumeirah Village Circle, A Tribute Portfolio Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The First Collection At Jumeirah Village Circle, A Tribute Portfolio Hotel?
Top room amenities include air conditioning, a bidet, and blackout curtains.
What food & drink options are available at The First Collection At Jumeirah Village Circle, A Tribute Portfolio Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The First Collection At Jumeirah Village Circle, A Tribute Portfolio Hotel?
Yes, free parking, street parking, and valet parking are available to guests.
What are some restaurants close to The First Collection At Jumeirah Village Circle, A Tribute Portfolio Hotel?
Conveniently located restaurants include Village Bistro, Risen Cafe And Artisanal Bakery - The First Collection at JVC, and Santè Ria.
Are there opportunities to exercise at The First Collection At Jumeirah Village Circle, A Tribute Portfolio Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does The First Collection At Jumeirah Village Circle, A Tribute Portfolio Hotel have airport transportation?
Yes, The First Collection At Jumeirah Village Circle, A Tribute Portfolio Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The First Collection At Jumeirah Village Circle, A Tribute Portfolio Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The First Collection At Jumeirah Village Circle, A Tribute Portfolio Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The First Collection At Jumeirah Village Circle, A Tribute Portfolio Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.