Room 1402 ( 1st -2nd December). Once I and my friend arrived at the hotel upon check-in nothing was confirmed, no room category, no period of stay, no floor preference, no deposit asked for extras, no smoking/nonsmoking room preferences, no package was confirmed- we had a half board (it was a huge mistake to take dinner, my friend informed me too late that he made a reservation for HB). Do you, guys, seriously allow doing check-in for non-trained people or this kind of service is normal? Once we came for dinner the reception did not update F&B Department about which rooms have HB packages. The hostess said that we are not entitled to dinner and we need to go to reception to double-check. The menu in the restaurant was without any cover, only printed paper. The waiter presented the check to sign with 0 balance (for Finance, I believe) before food was served! I will not say now about the set menu, cause most of the hotels have only this option, but the food itself was not delicious, the chicken was too dry, the french fries almost died...In the end, nobody asked us about the food, do we like the food or not. The bathrobes were delivered without belts. The price AED 600 even for the half board is too high for low-quality service. The room itself is good and very clean and I really like that the window can be opened cause most of the hotels do not have this option. …
The check in process was amazing, Mohamed served us with respect and everything was smooth. The room was fantastic, colorful and clean we also got an upgrade which was great. The staff were kind and helpful. I would definitely recommend this hotel. Parking is free and is available on the basement. Easy to find and close to everything in Dubai. Must come and stay here.
Thanks for your great services.. Mr. Fahim was very helpful and friendly.. I like starting in the lovely hotel.Breakfast is good enough and delicious.highly recommended.Thanks from Oman gusts in your national day
Excellent stay at the hotel. Rooms were clean, service was top notch, staff was helpful. They have temperature controlled pool and sauna steam facilities as well. Thank you once again for all the good memories
We arrived after 12 hours ride and were very tired. The reception team gave us a worm welcome and quickly finished the check in process and gave us keys. The bed was so comfortable that you wouldn’t hear the alarm in the morning. The breakfast had a wide range of items you can choose from and all is fresh and nice. The sky garden theme is remarkable and lovely.
Thank you saima for help me and the hotel is very nice I will come next time again amen and my family spend good time here new hotel very good all facility best restrurant pool garden cafe beat service in Dubai
Al khoory Sky Garden Hotel is one of the most beautiful and safe, neat environment with serene and peaceful atmosphere with sumptuously sumptuous quality food. I entreat everyone to visit there in DUBAI.
Thank you to the friends who served me in a very decent manner, and I extend my sincere thanks to them for their good service and respect for me I thank the friend Fahim, the friend Muhammad, the friend Kinan and the friend Maryam
Overall hotel facilities is very good.Spacious room and friendly staff.close to shopping mall, metro and airport.Good food and healthy breakfast option available.will like to visit again. Thank you for the service.
One of the best hotels we have stayed . Thank you so much the room we got on first day Very amazing staff who was helping us for all our need really thankful drishna and harpal Thank you for everything…