West Crescent Road The Palm Jumeirah, Dubai United Arab Emirates
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About
#303 of 964 hotels in Dubai
Location
Cleanliness
Service
Value
Travellers' Choice
Jumeirah Zabeel Saray is an excellent choice for travellers visiting Dubai, offering a luxury environment alongside many helpful amenities designed to enhance your stay.
For those interested in checking out popular landmarks while visiting Dubai, Jumeirah Zabeel Saray is located a short distance from Flying Cup (1.5 mi) and The Walk At JBR (1.6 mi).
The rooms offer a flat screen TV, air conditioning, and a minibar, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.
Jumeirah Zabeel Saray features room service and a concierge. In addition, as a valued Jumeirah Zabeel Saray Hotel guest, you can enjoy a pool and breakfast that are available on-site. Guests arriving by vehicle have access to free parking.
While in Dubai, you may want to check out some of the restaurants that are a short walk away from Jumeirah Zabeel Saray, including 101 Dining Lounge and Bar (0.8 mi), Imperium (0.0 mi), and Al Nafoorah (0.0 mi).
Enjoy your stay in Dubai!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Babysitting
Valet parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Special diet menus
Poolside bar
Billiards
Evening entertainment
Table tennis
Tennis court offsite
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Strollers
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Private beach
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Kitchenware
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Ocean View
Languages Spoken
English, French, Russian, Arabic and 15 more
Location
54Somewhat walkable
Grade: 54 out of 100
13Restaurantswithin 1 km
0Attractionswithin 1 km
West Crescent Road The Palm Jumeirah, Dubai United Arab Emirates
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Great wee time on the jetskis with the Hydro team at Zabeel Saray. They took us over to Caesar's Palace beach to enjoy the Dubai skyline as we played about on the water. Ahmed took some great photos for us to keep as well.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from JZS Management, Owner at Jumeirah Zabeel Saray
Responded 5 days ago
Thank you for taking the time to leave a review. Your sentiments will be shared with our staff. Thank you for choosing Jumeirah Zabeel Saray!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Hotel's Favourite
So my first return to dubai since the world came to a standstill in the spring of 2020. It had to be the JZS, although I have lost track a little, I think this was visit 12 or 13 to the hotel. Even better with emirates flying out of Gatwick again and so no need to endure the M25! I knew in advance that some things had changed… the hotel car that used to transport the club room guests was gone (thankfully emirates stepped in there…) and the club room has moved again in the hotel, this time to the Turkish restaurant (never really liked it, so happy that’s has gone, not so sure about the club room…) the shuttle bus to the mainland had gone before Covid, but it made you notice that taxis had gone up in price! Less well known the daily newspapers gone, no sign of press reader (the usual digital alternative), and the lovely shower amenities now come secured to the wall like a travel lodge. Making it impossible to have a bath and get clean as there were no gels on the wall by the bathroom! And no turn down chocolates… but you do get a bookmark every night! Thankfully some good things remain… mainly the staff… they really do want to help. Some stand out and make you most welcome, others stand out, sadly as they don’t. Maybe new to the job, maybe not feeling the Jumeirah stay different way? Although there are notable fewer staff in some areas, I know hospitality recruitment in the Uk has been hard post covid, I imagine Dubai is the same. It’s clear that the hotel was very busy, I wonder if they may be overselling the club side as on many occasions it was tricky to get into the club room. This will be solved when it goes back to its original home in what was most recently the grill room I think. Breakfast was a little lacklustre in the club room (but imperium was superb) and when you could get a table the choice of cocktails was much improved from previous visits. Less good was the afternoon tea that was at best “perfunctory” the days of more than the slightly too firm finger sandwiches, scones and cakes long gone. I do fear that I had hoped for too much, having missed the hotel since Covid. It’s not been my first holiday since Covid, but maybe I just expected too much. The hotel still smells and looks amazing, the pool is fabulous but the rooms are starting to tire and the stripping out of most soft furnishings in rooms post Covid has made them less opulent somehow. So as to the staff that stood out… There were many, sorry I didn’t get all the names. But Sunil on the door as true gent, always there to greet and assist and look after you. Good to have a long-standing team member there. Rajendrah by the pool once more looking after your every need, even when I asked, as I may have done to sit in the shade but also the sun at the same time. He knew where I meant! Nothing was too much and in the extreme heat he always made sure all was well and provided plenty of iced water. Muthu in the club lounge was a consummate professional. I feel he was doing his best, and it showed. He was always working hard, His team were not perhaps at their best, but it’s clear that he was trying to help them. Hopefully the return to the original Club room will give him a better facility that he can excel in. I’m typing this after a truly relaxing week and know that I’m a lucky person for being at the JZS once more. I will return. Please don’t feel my comments are critical, it’s more that when you love a hotel as much as I love this one, when something isn’t quite right it feels worse than it should.…
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
8 Helpful votes
Helpful
Response from Mark Hehir, General Manager at Jumeirah Zabeel Saray
Responded 11 Jan 2023
Thank you for taking the time to leave a review. Your sentiments will be shared with our staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Jumeirah Zabeel Saray!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
5* for water sports activities! Range of different activities. We chose to go for the donut ride and it was so much fun and the staff were very accomadating and made the experience fantastic! Thanks to Kamal, Ahmed, Muhammed and Mario!
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from JZS Management, Owner at Jumeirah Zabeel Saray
Responded 5 days ago
Thank you for taking the time to leave a review. Your sentiments will be shared with our staff. We look forward to continuing to meet your expectations. Thank you for choosing Jumeirah Zabeel Saray!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Four of us (two couples) used the water sports facility at the hotel (Hydro Water Sports). Ahmed, Kamal and Mohammed were all brilliant. They provided an excellent and thoroughly enjoyable experience. Very professional and safe. Would highly recommend you add something from their menu to your itinerary.
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from JZS Management, Owner at Jumeirah Zabeel Saray
Responded 5 days ago
Thank you for taking the time to leave a review. Your sentiments will be shared with our staff. We look forward to continuing meet your expectations. Thank you for choosing Jumeirah Zabeel Saray!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Returning to Zabeel Saray is for us going to our ‘second home’ We have stayed at the hotel for several years now and always enjoy returning. Why, we are recognised by the staff, make you feel special and give you a welcome that is second to none. The Concierge Team are extremely pleasant and welcoming, in particular Sunil who has been there for years. To be greeted with a bouquet is special. Housekeeping are marvellous and the restaurant staff recognised us, even remembering how we like things done and that is remarkable. The beach staff are so helpful and always pleasant, even though they are working in intense heat.
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: The hotel is not in the city, it is on the Palms, rather quiet, family orientated but not...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from JZS Management, Owner at Jumeirah Zabeel Saray
Responded 6 days ago
Thank you for taking the time to leave a review. Your sentiments will be shared with our staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Jumeirah Zabeel Saray!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had the best time Jet skiing! We felt so comfortable, and had a lot of fun. The speedboat journey to the jet skiing area was a great touch. Thank you Ahmed for taking great photos and Mario for the hospitality.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from JZS Management, Owner at Jumeirah Zabeel Saray
Responded 6 days ago
Thank you for taking the time to leave a review. Your sentiments will be shared with our staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Jumeirah Zabeel Saray!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent hotel, top facilities and service is always impeccable. Food and drink excellent and all the restaurants amazing, Tori Tori is a must try. Did speed boat trip via Mario - Kamil was our captain and would recommend 5*. He took us on a sunset boat trip and took some amazing photos.
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Zabeel saray hydro nice
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from JZS Management, Owner at Jumeirah Zabeel Saray
Responded 6 days ago
Thank you for taking the time to leave a review. Your sentiments will be shared with our staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Jumeirah Zabeel Saray!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The hotel is quite beautiful. The bed and rooms also very nice. I would describe the decor as opulent. The pool and beach area also very nice. The down side is the price of food and beverages. A standard 3 course family meal in the in house Indian restaurant is $400. The bottom line is make sure you avail of a half board deal as if you have breakfast lunch and dinner at hotel prices it will cost you $1000 per day easily for a family of three
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Date of stay: September 2023Trip type: Travelled with family
Room Tip: Make sure you are at least half board. There is a minimart in a local residential building called...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from JZS Management, Owner at Jumeirah Zabeel Saray
Responded 1 week ago
Thank you for taking the time to leave a review. Your sentiments will be shared with our staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Jumeirah Zabeel Saray!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Top class hotel with exceptional levels of service and wonderful staff. We booked the club lounge rate on half board and it worked out perfectly. We didn't have kids or grandkids with us but were particularly impressed with the number and professionalism of the pool lifeguards. Very reassuring. A great place for a short break or something much longer.
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from JZS Management, Owner at Jumeirah Zabeel Saray
Responded 1 week ago
Thank you for taking the time to leave a review. Your sentiments will be shared with our staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Jumeirah Zabeel Saray!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My stay at the hotel was An experience that I as beyond perfect, I would like to thank the following persons Ramy-duty manager, Vickreum- supervisor, Afghan-Supervisor.. saba/ housekeeping , Ibrahim/lounge manager. Ian from the sports lounge and all his staff.and also miss Karline from guest services, and all other members of staff who made our stay exceptional.
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Date of stay: September 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from JZS Management, Owner at Jumeirah Zabeel Saray
Responded 1 week ago
Thank you for taking the time to leave a review. Your sentiments will be shared with our staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Jumeirah Zabeel Saray!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$255 - US$551 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jumeirah zabeel saray hotel dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
NUMBER OF ROOMS
442
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Claim Your ListingJUMEIRAH ZABEEL SARAY - Updated 2023 Prices & Hotel Reviews (Dubai, United Arab Emirates)
Frequently Asked Questions about Jumeirah Zabeel Saray
What are some of the property amenities at Jumeirah Zabeel Saray?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Jumeirah Zabeel Saray?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Jumeirah Zabeel Saray?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Jumeirah Zabeel Saray?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Jumeirah Zabeel Saray?
Conveniently located restaurants include Amala, Imperium, and Sultan's Lounge.
Are there opportunities to exercise at Jumeirah Zabeel Saray?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Jumeirah Zabeel Saray have airport transportation?
Yes, Jumeirah Zabeel Saray offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Jumeirah Zabeel Saray?
Yes, dry cleaning and laundry service are offered to guests.
Does Jumeirah Zabeel Saray offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Jumeirah Zabeel Saray?
The staff speaks multiple languages, including English, French, German, Italian, Russian, Chinese, and Portuguese.
Are there any historical sites close to Jumeirah Zabeel Saray?
Many travellers enjoy visiting Jumeirah Archaeological Site (9.7 km).