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West Crescent Palm Jumeirah, Dubai 213208 United Arab Emirates
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58 people are viewing this hotel
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US$663
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Raffles
US$663
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US$444
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Traveller (951)
Room & Suite (72)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#19 of 899 hotels in Dubai
Location
Cleanliness
Service
Value
Travellers' Choice
Created for profound wellbeing and palatial pleasure. A 5* beach palace crafted by masters for connoisseurs. Enjoy personal Raffles service & vibrant culture.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Mini golf
Babysitting
Valet parking
Wifi
Hot bath
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Private pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Water sport equipment rentals
Entertainment staff
Nightclub / DJ
Video game console
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Hot spring bath
Light therapy
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Soundproof rooms
Bathrobes
Additional bathroom
Desk
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand films
Radio
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Pool view
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Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Romantic
Languages Spoken
English, Russian, Spanish, Arabic and 14 more

Location

Full view
41Car recommended
Grade: 41 out of 100
17Restaurantswithin 1 km
0Attractionswithin 1 km
Contact
West Crescent Palm Jumeirah, Dubai 213208 United Arab Emirates
Name/address in local language
Getting there
Dubai Airport30 kmSee all flights
Dubai World Central - Al Maktoum International Airport22 kmSee all flights
See all nearby hotels
929Reviews54Q+A91Room tips
Traveller rating
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Popular mentions
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Most Recent
neil c wrote a review Today
United Arab Emirates37 contributions41 helpful votes
Raffles The Palm is more than just an outstanding luxury hotel. It's a special place with exceptional people working there delivering authentic service from the heart. Celebrating our special wedding anniversary I could not have asked for more, the level of thoughtfulness and kindness expressed by the Raffles Team was unbelievable. Normally every hotel visit has some stand out people but I feel this place is full of them and apologies if I missed anyone. Thank you to everyone at Raffles The Palm Dubai, especially the GM, Sherif, Eric & Shaban A big thank you to the Raffles Club Team for making every visit a joy, led by Tonyson and the exceptional Chefs. A special mention to Prady, Salima, Aida, Tokhirbek and Florence, You are amazing people with exceptional levels of service and thoughtfulness. Thank you !
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Date of stay: October 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ANIY17 wrote a review Aug 2022
United Kingdom75 contributions73 helpful votes
Hotel's Favourite
We just returned to the UK after spending 8 amazing nights in the magnificent Raffles the Palm resort. We are a couple with a 9 years old daughter. We booked the club room, which was worth every penny! If you ever want to stay in a palace with outstanding service then please book the Raffles the Palm. I will write a detailed review about the resort in a different post, but this post is dedicated to staff who went the extra mile during our stay - please kindly pass on this feedback to the lovely staff who truly are assets to the Raffles brand: - Ms Irina Zinkova (Raffles Club Manager), I have written to you upon our return to the UK but once again I would like to reiterate that you are a true asset to the Raffles, thank you once again for your kindness and hospitality. - Eric (from lovely Cameroon) our butler, Merci beaucoup! You are such a kind and genuine soul, thank you for looking after us and our daughter (your fille) during our stay. The birthday décor in our room for our daughter's birthday was amazing, our daughter will always remember that. Your smile will always be remembered too. - Armand, thank you so much for looking after us at Le Jardin, will always remember your kindness and willingness to go the extra mile, you will achieve your dreams! The "thank you" cake on our last dinner at "Le Jardin" was a lovely touch, which will be remembered. - Hassan in the club lounge, thank you so much for looking after us during lunch time. You always went above and beyond, and offered great service. When you noticed that our daughter wasn't eating well, you asked the chef to cook rice and butter chicken specially for her, thank you so much! You will go great heights! - Panashe in the club lounge, extremely polite, well spoken, you will touch the stars young man! You provided world class service during cocktail time! The Raffles needs people like you! Thank you so much! - Yeni in the club lounge, you are a lovely lady thank you so much for looking after us during cocktail time. It was great to see you on our last day and say farewell - Florence in the club lounge, thank you for looking after us at lunch time, stopping to speak to us at every occasion. Polite, kind and lovely, you were a true delight, sorry we missed saying goodbye on our last day. - Vikas in the club lounge was a kind person to deal with. A massive thank you to all the staff in the club lounge, you provided real great service! - Joseph in the club lounge, who entertained the children by given them a masterclass on mocktail making, thank you! Our daughter was surely thrilled! - All the lifeguards by the outdoor/indoor pool and beach, you are all doing a fabulous job specially in the extreme heat! A special mention about Marvin, one of the lifeguard who gave great swimming tips to our daughter. - Ola at the entrance, what a welcome it was when we arrived ! You are polite and well spoken, you provided an amazing service from start to finish. Sorry we missed saying goodbye to you on our last day. You will definitely be remembered even if we only interacted few times! The Raffles needs staff like you! - Young man who was looking after the gym and indoor pool, sorry I am not able to recall your name but you found our daughter's pair of goggles when she left them in the indoor pool and brought them back to us when we were in the outdoor pool, thank you so much!! - Cleaners who did a fabulous job everyday - Chefs at Le Jardin, your dishes were always a treat Thank you Raffles the Palm for the outstanding service and long lasting memories you created for us, we will definitely come back!
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Date of stay: July 2022
Rooms
Cleanliness
Service
Room Tip: Please book the Club room you will not be disappointed!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
6 Helpful votes
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Response from Ayman Gharib, General Manager at Raffles The Palm Dubai
Responded 4 Aug 2022
Dear ANIY17, Wow! Thank you for your review and for taking the time to write it. It was such a thrill to read and we cannot be more appreciative! We're so glad that you had a great stay with us here at Raffles the Palm Dubai. It's our goal to create lasting memories for our guests, and it is a pleasure to know that you felt so comfortable throughout your time with us, appreciated all the areas of our palace and the thoughtful service of our team members. It was a delight to share your feedback with the team and your kind comments were taken to heart. Thank you and we look forward to welcoming you back for another most memorable stay. Kind regards, Ayman Gharib Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beth Sarmiento wrote a review Yesterday
1 contribution
The facility is very clean and well organized, clean and tidy as well. The staff are accomodating & friendly too especially Hermando, Bipana, Dolma, Russian, John & Hannah.Overall the club is very good and will recommend to others who will going to stay here at Raffles the most prestigious hotel in Dubai.
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lucy A wrote a review Yesterday
4 contributions
We came to the pool on a Saturday for a chilled day. The adult pool was perfect and didn’t feel like it was too busy. The service from Thomas and Ojo was excellent and quick. We will definitely come back when we have visitors.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Julie B wrote a review Sep 2022
Falkirk, United Kingdom59 contributions41 helpful votes
Was lucky enough to spend the day here with friends, whilst visiting Dubai. The decor and cleanliness of hotel was outstanding. We spent the day at the pool which was so relaxing and the staff couldn't do enough for us we also had access to the private beach. We had some cocktails at the swim up bar and had some pizzas at the pool side from the restaurant. It was a fabulous day and felt a little bit of a luxury!
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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alan3065 wrote a review Sep 2022
Pinoso, Spain5 contributions12 helpful votes
It is my great pleasure that I write to apprise you of my recent holiday at Raffles The Palm Dubai. My wife, Daughter, and I stayed at Raffles The Palm from 3rd to 8th September 2022. We were allocated Club Room 363 ocean facing on a half-board package. As a frequent traveler to Dubai, I am very much aware of its world-leading standards across Dubai. RafflesThe Palm is no exception. A most impressive exterior but even grander interior. Wall-to-wall marble with fittings of exceptional quality. Truly excellent. Our room was 90 sq mts and was a delight to enter. This room was serviced to exacting standards by those unsung heroes who are generally always in the background. I applaud your work. The grounds of the hotel were a joy to walk around, again impressively maintained. My congratulations to those hard-working groundsmen. We took breakfast and evening meals in the Dujardin Restaurant with lunch and cocktails in the Club Lounge. The Dujardin offerred a vast array of choices supr¡erbly presented. Both are absolutely superb. The latter offered exceptional value for money. My wife and daughter were daily users of the indoor pool and gymnasium. They were full of praise for both. The staff, in general, were most polite and attentive and I congratulate the management staff for assembling such a professional team. If I may list individuals who deserve special merit: Yana - Club Lounge, Florence - Club Lounge Waitress, Divi - Butler, Panash - Club Lounge Waiter, Hazme Dujardin Restaurant Waiter, and Akash Cub Lounge Barman. Thank you. In conclusion, a truly exceptional hotel that will be the envy of others. The hotel carries my highest commendation. Thank you.
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Date of stay: September 2022
Location
Cleanliness
Service
Room Tip: All rooms are exceptional.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ayman Gharib, General Manager at Raffles The Palm Dubai
Responded 2 days ago
Dear alan3065, Wow! Thank you for your review and for taking the time to write it. It was such a thrill to read and we cannot be more appreciative! We're so glad that you had a great stay with us here at Raffles the Palm Dubai. It's our goal to create lasting memories for our guests, and it is a pleasure to know that you felt so comfortable throughout your time with us, appreciated all the areas of our palace and the thoughtful service of our team. It was a delight to share your feedback with the team and your kind comments were taken to heart. We look forward to welcoming you back for another most memorable stay. Kind regards, Ayman Gharib Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amanda K wrote a review Sep 2022
2 contributions
+1
Such a lovely hotel, amazing location with fantastic food, Super relaxed and more importantly the staff were so helpful. Reni was an absolute star in the lounge and Muthui on the front desk was on hand to help us every day, thank you. We will definitely be back next year. 🙏
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ayman Gharib, General Manager at Raffles The Palm Dubai
Responded 2 days ago
Dear Amanda K, Thank you very much for your feedback of Raffles the Palm Dubai. We’re so glad that you indeed enjoyed your overall experience with us, especially the excellent service of our team Muthui. We can't wait until your next visit so we can share another fantastic experience with you. I wish you a great day ahead! Kind regards, Ayman Gharib Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ROONAH N wrote a review Sep 2022
1 contribution1 helpful vote
We had a great stay at Raffles the palm.The hotel is very clean and brand new,it is very cozy and relaxing.staff were so helpful and welcoming,Reception staff were so helpful especially Mr.Francis and Ms Jane in house keeping.Our stay was so smooth and amazing. We wish to come back one day and highly recommend!
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Ayman Gharib, General Manager at Raffles The Palm Dubai
Responded 2 days ago
Dear roonahmelodie, Thank you very much for your feedback of Raffles the Palm Dubai. We’re so glad that you indeed enjoyed your overall experience with us, especially the excellent service of our team Francis and Jane. We can't wait until your next visit so we can share another fantastic experience with you. I wish you a great day ahead! Kind regards, Ayman Gharib Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
khodr o wrote a review Sep 2022
Mersin, Turkey2 contributions
I am a high traveler and i have been around too many hotels and resorts for the last 16 yeqrs. The service in Raffles is above and beyond and it is a sincere comment. We have had a chance to meet a wonderful Butler called Khushi and she was just amazing in defining service.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ayman Gharib, General Manager at Raffles The Palm Dubai
Responded 2 days ago
Dear khodro, Thank you very much for your feedback of Raffles the Palm Dubai. We’re so glad that you indeed enjoyed your overall experience with us, especially the excellent service of our team Khushi. We can't wait until your next visit so we can share another fantastic experience with you. I wish you a great day ahead! Kind regards, Ayman Gharib Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Misha Z wrote a review Sep 2022
118 contributions65 helpful votes
Wow, the hotel is so beautiful and luxurious! Definitely one of the best hotels in Dubai. We enjoyed ourselves so much during our stay. * The rooms are very big and beautiful * The hotel is super luxurious and clean * The service was great * The club lounge was very good and had lots of good cocktails Everything was so good there, we will definitely return back!
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Date of stay: September 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ayman Gharib, General Manager at Raffles The Palm Dubai
Responded 2 days ago
Dear W2274AWlauram, Thank you very much for your feedback of Raffles the Palm Dubai. We’re so glad that you indeed enjoyed your overall experience with us, especially the excellent service of our team. We can't wait until your next visit so we can share another fantastic experience with you. I wish you a great day ahead! Kind regards, Ayman Gharib Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$372 - US$662 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Emerald Palace Dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
NUMBER OF ROOMS
391
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Frequently Asked Questions about Raffles The Palm Dubai
What are some of the property amenities at Raffles The Palm Dubai?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free wifi.
Which room amenities are available at Raffles The Palm Dubai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Raffles The Palm Dubai?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Raffles The Palm Dubai?
Yes, free parking, secured parking, and street parking are available to guests.
What are some restaurants close to Raffles The Palm Dubai?
Conveniently located restaurants include Liv, Akira Back, and SoBe Dubai.
Are there opportunities to exercise at Raffles The Palm Dubai?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Raffles The Palm Dubai have airport transportation?
Yes, Raffles The Palm Dubai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Raffles The Palm Dubai?
Yes, dry cleaning and laundry service are offered to guests.
Does Raffles The Palm Dubai offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Raffles The Palm Dubai?
The staff speaks multiple languages, including English, Spanish, German, Italian, Russian, Chinese, and Portuguese.
Are there any historical sites close to Raffles The Palm Dubai?
Many travellers enjoy visiting Jumeirah Archaeological Site (11.5 km).