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No. 1, Palm Jumeirah, Dubai United Arab Emirates
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Traveller (8035)
Room & Suite (1476)
Pool & Beach (1471)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#127 of 898 hotels in Dubai
Location
Cleanliness
Service
Value
A spectacular destination to ignite the imagination, where visitors can share inspiring moments and create their own epic stories, welcome to FIVE Palm Jumeirah Dubai. Located at the entrance of the iconic island, Palm Jumeirah the hotel perfectly blends incredible, contemporary architectural design with unique, intuitive service to deliver amazing, memorable experiences. The hotel has 470 guestrooms and suites, spread across 16 floors. The impressive resort has an array of stunning facilities, including outstanding dining and nightlife venues hosted by world-class chefs, Vista Ballroom and a modern spa. FIVE is strategically located for convenient access to Dubai’s business districts, as well as the city’s many exciting tourist and entertainment attractions. The resort is also easily accessible from Dubai International Airport (DXB) and Al Maktoum International Airport (DWC), which are both just 30 minutes drive away.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Entertainment staff
Babysitting
Valet parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Special diet menus
Swimup bar
Poolside bar
Rooftop bar
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Private beach
Additional bathroom
Housekeeping
Minibar
Refrigerator
Flatscreen TV
Private balcony
Room service
Safe
VIP room facilities
Laptop safe
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Bay View
Languages Spoken
French, Russian, Arabic, Filipino and 1 more

Location

Full view
69Somewhat walkable
Grade: 69 out of 100
38Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
11010Reviews454Q+A100Room tips
Traveller rating
  • 9,677
  • 652
  • 265
  • 167
  • 249
Traveller safety
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Popular mentions
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Most Recent
kjell t wrote a review Today
Tessenderlo, Belgium33 contributions9 helpful votes
Great hotel with the guest put in the middle Friendly and professional staff Thanks to housekeeping/chamber team and specially to Sendish and Kamal! Very friendly and professional and the “towelanimals” they making are amazing artwork. Keep up the good work guys. It would be a misdemeanor if I forget the staff at the pool and the beach. They’re doing a great job.Trying to make to feel the guest as comfortable as possible. Even the sand is being swiped away from the sunbed every hour. Cocktails are being made perfectly in balance with a sublime finishing touch. I forget probably some people but everyone in the hotel is doing their best to give the guest the ultimate experience! Every day mindblowing dj-sets. Almost Tomorrow Land. First time here but definitely not the last.
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sambit Datta, Guest Services / Front Office at FIVE Palm Jumeirah Dubai
Responded today
Dear Kjell1976,   Thank you for taking the time and sharing your valuable feedback.   All of us at FIVE aim to create ‘FIVE-style’ experiences just for you and we are thrilled that you enjoyed your experience with us. We look forward to your return!   Thank You Best Regards, Your team at FIVE Palm Jumeirah
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Daecian S wrote a review Yesterday
2 contributions
Fantastic room service. Very clean, always taken care of. Food is great. Really pleased with the house keeping services especially Kamal, Rahul & Sandesh, it’s extremely worth it if you haven’t stayed here before. Also came back to a great surprise into my room, check photo
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sambit Datta, Guest Services / Front Office at FIVE Palm Jumeirah Dubai
Responded today
Dear Daecians,   Thank you for taking the time and sharing your valuable feedback.   All of us at FIVE aim to create ‘FIVE-style’ experiences just for you and we are thrilled that you enjoyed your experience with us. We look forward to your return!   Thank You Best Regards, Your team at FIVE Palm Jumeirah
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alexander H wrote a review Yesterday
1 contribution
Hotel is nice music is great food is fantastic. However this is where this stops…. I have been trying to contact this hotel ever since we got back about various sums of money they keep taken from my bank. No1 will speak to me at reception and the mangers number I was given is now not answering his phone after telling me he would phone me back 4 hours ago. Not to mention I was at the pool bar where a member of staff told me that I could buy the bottle and would be able to use the next day. If we didn’t drink it all witch we didn’t only to be told the next day that we he bottle was only aloud on week days and he was sorry. His mistake not mine but at the time I stayed calm he said the vodka could be sent to my room. This never happened I paid over £500 pounds for half a bottle of vodka. I understand this may not seem like a lot of money to some people in Dubai but to me it is. I can’t get anyone to speak to me regarding this and also no response to emails !
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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sasha b wrote a review 27 Sep
2 contributions
Thay clen my room very good end day are very friendly pople room is very clen that was very good nice thay make evrithing way I say I’m really happy day you give them job here bcs thay are very good 😊
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sambit Datta, Guest Services / Front Office at FIVE Palm Jumeirah Dubai
Responded today
Dear SashabB822UT,   Thank you for taking the time and sharing your valuable feedback.   All of us at FIVE aim to create ‘FIVE-style’ experiences just for you and we are thrilled that you enjoyed your experience with us. We look forward to your return!   Thank You Best Regards, Your team at FIVE Palm Jumeirah
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Josephine G wrote a review 27 Sep
1 contribution
Staying at five palm was amazing. The environment was awesome with the vibes from the pool,despite playing music .we really enjoyed the food saved at the restaurant from the beach area &nyasha was very helpful with our menu
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Shipra Ahuja, Owner at FIVE Palm Jumeirah Dubai
Responded 2 days ago
Dear Josephine,   Thank you for taking the time and sharing your valuable feedback.   It’s wonderful to read your glowing review about Nyasha - Thank you. We will be sure to pass on your words of praise! All of us at FIVE aim to create ‘FIVE-style’ experiences just for you and we are thrilled that you enjoyed your experience with us. We look forward to your return!   Thank You Best Regards, Your team at FIVE Palm Jumeirah
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Messia Garabedian wrote a review 26 Sep
4 contributions1 helpful vote
+1
Wonderful hotel, with the best service, beautiful facilities, beautiful people, in one word amazing. It is a real middle eastern classy hotel how it have to be and the best in the world. Above first class. We love it!
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Shipra Ahuja, Owner at FIVE Palm Jumeirah Dubai
Responded 2 days ago
Dear guest   Thank you for sharing your kind feedback.   We are thrilled to hear about your experience with us. We aim to serve the best experience and we are so glad to know we have exceeded your expectations. We look forward to seeing you back soon.   Thank you Best Regards Your team at FIVE Palm Jumeirah
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Oks wrote a review 25 Sep
Dubai, United Arab Emirates72 contributions6 helpful votes
One of my favorite beaches on the palm, very spacious. Amazing vibes with live dj and saxophone from the pool. Special thanks to Pravin and Gorov and the rest of the beach team for their excellent service. Great food options and cocktails. Highly recommend.
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Shipra Ahuja, Owner at FIVE Palm Jumeirah Dubai
Responded 2 days ago
Dear Oks,   Thank you for taking the time and sharing your valuable feedback.   It’s wonderful to read your glowing review about Praveen & Gaurav - Thank you. We will be sure to pass on your words of praise! All of us at FIVE aim to create ‘FIVE-style’ experiences just for you and we are thrilled that you enjoyed your experience with us. We look forward to your return!   Thank You Best Regards, Your team at FIVE Palm Jumeirah
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Didier T wrote a review 25 Sep
2 contributions
Very good service by Sayeem, Amir and Harish. Drinks and food were of nice quality, as was the overall service. The music was not too loud at the beach. Great view at the Marina skyline. Highly recommend.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Shipra Ahuja, Owner at FIVE Palm Jumeirah Dubai
Responded 2 days ago
Dear Guest,   Thank you for taking the time and sharing your valuable feedback.   It’s wonderful to read your glowing review about Sayeem, Amir & Harish - Thank you. We will be sure to pass on your words of praise! All of us at FIVE aim to create ‘FIVE-style’ experiences just for you and we are thrilled that you enjoyed your experience with us. We look forward to your return!   Thank You Best Regards, Your team at FIVE Palm Jumeirah
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Balasubramanian Gurumurthy wrote a review 24 Sep
Hyderabad District, India18 contributions2 helpful votes
My experience is as late as yesterday and it is for guests to exercise extreme caution while using their credit card. My card was used without intimating me or authorisation from me after I checked out of the hotel and exiting country on 22nd Sept. Also the deposit charged at the time of check in on 19th Sept 2022 is not returned till date. This is how Five treats its guests. The room allocation is delayed beyond 2 hours and they are in a big mess as far as guest relations is concerned. They are chaotic and not professionally managed. Better to stay with a 5 star rated global chain than to blow money for abysmally low levels of service at Five. It s big Hype and there is nothing beyond a mere hype
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Date of stay: September 2022Trip type: Travelled on business
Room Tip: Please look at other star rated properties. They may have a transparent policy and are customer...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Sambit Datta, Guest Services / Front Office at FIVE Palm Jumeirah Dubai
Responded 4 days ago
Hi Sheebal2001! Thank you for taking the time out to share your valuable feedback with me over call. We take your comments and concerns very seriously as we continually strive to evolve our services to provide you with ‘FIVE-star’ experiences that are unique and unforgettable in every way! Please do contact on Sambit.Datta@fivehotelsandresorts.com with details of your future visit in order for us to better meet your expectations for your next reservation with us. We hope to hear from you soon! Always at your service, Sambit
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Emma W wrote a review 24 Sep
Kingston-upon-Hull, United Kingdom9 contributions1 helpful vote
Riezl and Ram were amazing looking after our room, such good service, thank you so much. Beautiful towel displays every day, nothing was too much trouble, fresh coffee, fresh water. Best housekeeping I’ve ever experienced
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Shipra Ahuja, Owner at FIVE Palm Jumeirah Dubai
Responded 2 days ago
Dear Emma,   Thank you for taking the time and sharing your valuable feedback.   It’s wonderful to read your glowing review about Riezl & Ram - Thank you. We will be sure to pass on your words of praise! All of us at FIVE aim to create ‘FIVE-style’ experiences just for you and we are thrilled that you enjoyed your experience with us. We look forward to your return!   Thank You Best Regards, Your team at FIVE Palm Jumeirah
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$263 - US$663 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Viceroy Palm Jumeirah Dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
NUMBER OF ROOMS
470
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Frequently Asked Questions about FIVE Palm Jumeirah Dubai
Which popular attractions are close to FIVE Palm Jumeirah Dubai?
Nearby attractions include RIVA - (0.4 km), Al Ittihad Park (0.4 km), and Provocateur Night Club (0.4 km).
What are some of the property amenities at FIVE Palm Jumeirah Dubai?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at FIVE Palm Jumeirah Dubai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at FIVE Palm Jumeirah Dubai?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at FIVE Palm Jumeirah Dubai?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to FIVE Palm Jumeirah Dubai?
Conveniently located restaurants include Maiden Shanghai, BLVD on One, and Cinque.
Are there opportunities to exercise at FIVE Palm Jumeirah Dubai?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does FIVE Palm Jumeirah Dubai have an airport shuttle?
Yes, FIVE Palm Jumeirah Dubai offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does FIVE Palm Jumeirah Dubai have airport transportation?
Yes, FIVE Palm Jumeirah Dubai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at FIVE Palm Jumeirah Dubai?
Yes, dry cleaning and laundry service are offered to guests.
Does FIVE Palm Jumeirah Dubai offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.