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Sofitel Dubai The Palm

East - Crescent Rd The Palm Jumeirah, Dubai 55558 United Arab Emirates
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Traveller (12279)
Room & Suite (3066)
Pool & Beach (1520)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#82 of 800 hotels in Dubai
Location
Cleanliness
Service
Value
Experience the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah. Here, you will find a rejuvenating escape where life flows seamlessly. Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai. With magnifique touches of French elegance interlaced throughout the hotel, we invite you to indulge in excellence.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Valet parking
Wifi
Paid internet
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Plunge pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Poolside bar
Diving
Tennis court
Water sport equipment rentals
Aerobics
Billiards
Entertainment staff
Evening entertainment
Table tennis
Tennis court offsite
Water park offsite
Waterslide
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Newspaper
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Soundproof rooms
Bathrobes
Additional bathroom
Desk
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Kitchenware
Flatscreen TV
Radio
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Great View
Languages Spoken
English, French, Russian, Spanish and 17 more

Location

East - Crescent Rd The Palm Jumeirah, Dubai 55558 United Arab Emirates
Name/address in local language
Sofitel Dubai The Palm
14621Reviews837Q+A100Room tips
Traveller rating
  • 11,882
  • 1,762
  • 585
  • 219
  • 173
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Марина Н wrote a review 21 Feb
1 contribution
I very glad service at main restaurant in Sofitel Palm. Ecpecially waiter Nabeel was very friendly and politely. Also I liked beautiful beach, a lot of plants, very green area, a lot of flovers. We traveled with child and visited kids club. This place is very interesting for children and useful for parents. Beach is clean and very comfortable. The best wishes! We are happy staying in this hotel.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sofitel Palm, Owner at Sofitel Dubai The Palm
Responded yesterday
Dear Valued Guest, Thank you so much for this wonderful review! Delighted that you had a lovely guest experience at Sofitel Dubai The Palm. Our Heartists that this hotel has and of course, gave Magnifique touch that you made particular mention of all their efforts and services. As you now have had an excellent guest experience, we hope you will find another occasion to return soon. Kind Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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csomm3r wrote a review 19 Feb
39 contributions6 helpful votes
Hotel's Favourite
Well, I have been to many hotels and resorts around Dubai and VAE, I expect high standards, and know very well what it means to stay in world leading hotel. So far, my experience with Sofitel the palm was amazing! The whole team was thrilled to leave no wished unfilled. As I’ve a specific medical history which need extra care, the team was trying to do its best to make our stay just perfect. I don’t need to say anything at all, this hotel is a nice place for a good standard, family’s and friends stay, or even business but you need to notice the area is still palm. So, I would recommend it even for solo travelers as you have a high variety of things to do and locations around. It’s close to a train station too. The hotel offers a perfect match of different restaurants and the buffet is always a good idea for family’s too. The beach area ist amazing. The pools are nice too. The spa facilities are good. Some facilities are maybe not so modern as other hotels in Dubai but notice that this hotel is already some years old. I would definitely recommend the beach suite!! It’s a perfect modern bright lovely suite with a private butler located in a separate building yet close. You got a VIP area for having breakfast if you prefer or afternoon tea, drinks etc. where only members are allow to use. There is a mini marked in hotel and several shops. For kids they offer plenty nice activities. Fitness gym is big and nice! I give a special thanks to Mr Nazar, Romash, Swaroob, Atui, shibu, shefli, imtiaz, Hahn and or room made of course… and everyone who was so in to it, to make our stay as perfect as possible! We will never forget! We will be back for sure. Even if maybe something goes “wrong” they just did everything in their hands to make us forget and smile. And yap they did! Thank you. Little notice, as there are families with kids this hotel is not for people who need a quiet time! They do serve alcohol, there is music at night, and there are families with kids…! So you should be aware of this. But even me, I spend time with mom, we don’t have any kids, do not party or alcohol, we enjoyed our stay and did get our rest…
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: If there is any need, just talk to the team… they will never say no…
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sofitel Palm, Owner at Sofitel Dubai The Palm
Responded 3 days ago
Dear Valued Guest, Thank you for leaving us such a wonderful review. We are extremely delighted to know that you loved your experience; our team will definitely be happy to hear of this. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work the team has put in. We look forward to seeing you again. Kind Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ben C wrote a review 21 Feb
2 contributions
+1
We had a romantic dinner at the private cabana and the food was delicious !! 5 courses and every one was very delicious, compliments to chef Ali it was amazing 👌🏻 Also the waiter Arham made it very special for us and was excellent service. My partner is pregnant and he made sure she had every think she needed which was great. Would defiantly recommend and go again.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Great for kids, calm clean hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sofitel Palm, Owner at Sofitel Dubai The Palm
Responded 2 days ago
Dear Valued Guest, Thank you for taking time out to share feedback of your experience with us. We are elated to read that you had a memorable stay and that our services exceeded your expectations. Inspired by the principles of mindfulness. Sofitel Dubai The Palm is a haven designed to let you focus on feeling whole — present in mind, nourished in body and revitalized in spirit. We believe that it is the minute details which help us curate such enriching experiences for you and we sincerely hope to welcome you back. Kind Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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InayaSistham wrote a review 21 Feb
13 contributions1 helpful vote
+1
Unforgettable stay, it was fabulous and magical because being in Dubaï with the feeling to be in Polynesia. Thank you from the bottom of my heart to all the amazing team specially to Mamdouh who was angel, Resham and Said. They are all so kind and professionnal making this stay unique. I feel like home in a paradise, so thank you once again. I will come back soon very soon. Kind regards
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sofitel Palm, Owner at Sofitel Dubai The Palm
Responded 2 days ago
Dear Valued Guest, Thank you so much for this wonderful review! Delighted that you had a lovely guest experience at Sofitel Dubai The Palm. Our Heartists that this hotel has and of course, gave Magnifique touch that you made particular mention of all their efforts and services. As you now have had an excellent guest experience, we hope you will find another occasion to return soon. Kind Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Melina R wrote a review 21 Feb
1 contribution
Eberything is very nice in the hotel we felt like at home. Food was good, everything clean. But specially we want to thank Ramazan (housekeeper) he did an amazing job! Our room was always on top and he was amazingly friendly to us and to our child. Because of that we will come for sure again to this hotel. The room was always super clean and he asked also in the evening if we need something. The Brakfast was also very good and the Employees were very kind. Also i want to say that in the KidsClub the People are very amazing with the children and specially Ruth was so sweet with our girl. She does also an amazing job!
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sofitel Palm, Owner at Sofitel Dubai The Palm
Responded 2 days ago
Dear Valued Guest, Thank you so much for this wonderful review! Delighted that you had a lovely guest experience at Sofitel Dubai The Palm. Our Heartists that this hotel has and of course, gave Magnifique touch that you made particular mention of all their efforts and services. As you now have had an excellent guest experience, we hope you will find another occasion to return soon. Kind Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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beachbabyJersey wrote a review 20 Feb
Nottingham209 contributions92 helpful votes
As our 4th time visiting, one always wonders if it can be as good as the last time. It was even better! The changes made to the beach front with Laguna look lovely. The move to more sustainable practices is excellent- water tap on the room and paper based takeaway items, also refillable cosmetics in the bathrooms rather than miniatures. All very positive. We noticed how well maintained every area of the hotel is- top notch. The gardens have matured and are really well tended, lovely to see so many birds attracted by the environment. The food (and we love our food) was excellent throughout, fresh and delicious. Extra special care is taken to cater for my son’s allergy which is a huge thing for us as it is anaphylaxis so can be life threatening. Having confidence and trust in the kitchen team means so much to us. The whole hotel is immaculate- so clean everywhere. Again this is hugely important to us as our son is immunocompromised after a heart transplant so hygiene is key. Most importantly, your staff are just wonderful. Every single member of staff from front door, to housekeeping to restaurant staff were fantastic. We were especially happy to meet Tek again after a few years and together with his team in the Porter House they looked after us so well. Thank you all once again- please pass on all our feedback to the teams.
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Date of stay: February 2024Trip type: Travelled with family
Room Tip: Don’t bother looking elsewhere! This is the best.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sofitel Palm, Owner at Sofitel Dubai The Palm
Responded 2 days ago
Dear Valued Guest, Thank you so much for this wonderful review! Delighted that you had a lovely guest experience at Sofitel Dubai The Palm. Our Heartists that this hotel has and of course, gave Magnifique touch that you made particular mention of all their efforts and services. As you now have had an excellent guest experience, we hope you will find another occasion to return soon. Kind Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mojgan Z wrote a review 20 Feb
1 contribution
All is the best , luxury, sincerely, caring specially our front desk Man Mr. Subash.. Building No 1 Room 5104 , is in best location Best view Breakfast served in more than places and its reachable parts.. All services and attention of room service, housekeepers are faithfully provided. Many thanks Hope comeback soon
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sofitel Palm, Owner at Sofitel Dubai The Palm
Responded 3 days ago
Dear Valued Guest, Thank you so much for this wonderful review! Delighted that you had a lovely guest experience at Sofitel Dubai The Palm. Our Heartists that this hotel has and of course, gave Magnifique touch that you made particular mention of all their efforts and services. As you now have had an excellent guest experience, we hope you will find another occasion to return soon. Kind Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Victoria P wrote a review 20 Feb
1 contribution
We loved every minute of our stay. The staff were incredibly friendly and great with the children and the food was delicious. Resham finished off our stay perfectly with a lift in the buggy back to reception via a tour round the hotel which our kids loved
Read more
Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sofitel Palm, Owner at Sofitel Dubai The Palm
Responded 3 days ago
Dear Valued Guest, Thank you for taking time out to share feedback of your experience with us. We are elated to read that you had a memorable stay and that our services exceeded your expectations. Inspired by the principles of mindfulness. Sofitel Dubai The Palm is a haven designed to let you focus on feeling whole — present in mind, nourished in body and revitalized in spirit. We believe that it is the minute details which help us curate such enriching experiences for you and we sincerely hope to welcome you back. Kind Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
MadFrenchie69 wrote a review 20 Feb
Mykonos, Greece
Thazin deserves to become manager / Great welcoming and professionalism. The quality all in all, is very good All staff members are skilled Food’s quality is high as well, French touch appreciated. The service is appreciated too. Would highly recommend to get here and enjoy the experience
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sofitel Palm, Owner at Sofitel Dubai The Palm
Responded 3 days ago
Dear Valued Guest, At the onset, thank you for giving us another opportunity to serve you and for taking the time to share your kind words. I am delighted to know that our Ambassadors were able to make your experience with us a memorable one and have relayed your compliments to the team. At Sofitel Sofitel Dubai The Palm, we are committed towards curating exceptional experiences that exceed expectations and positive feedback such as yours drives us further towards this promise. Thank you once again and we do hope to welcome you back soon. Kind Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Shah I wrote a review 19 Feb
1 contribution
This hotel is absolutely amazing, the experience from being welcomed upon entrance to checking out All the staff have truly been wonderful and made us feel comfortable and safe. Also our housekeeping guy Alvin, such a delight and always looking out for us, very smiley Asking us anything we ever need to let him know.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sofitel Palm, Owner at Sofitel Dubai The Palm
Responded 3 days ago
Dear Valued Guest, Thank you for your most valuable feedback. Behind success of any organization are the prestigious guests like you. It has been a privilege to have you as our valued guests. We look forward to welcoming you back with us. Kind Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
HK$2,112 - HK$4,348 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the palm shoreline apartments hotel dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
NUMBER OF ROOMS
546
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SOFITEL DUBAI THE PALM - Updated 2024 Prices & Hotel Reviews (United Arab Emirates)

Frequently Asked Questions about Sofitel Dubai The Palm
Which popular attractions are close to Sofitel Dubai The Palm?
Nearby attractions include The Office Dubai – Elite lounge (0.08 km) and Storm Club & Lounge (0.2 km).
What are some of the property amenities at Sofitel Dubai The Palm?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sofitel Dubai The Palm?
Top room amenities include air conditioning, a flat screen TV, and an additional bathroom.
What food & drink options are available at Sofitel Dubai The Palm?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sofitel Dubai The Palm?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Sofitel Dubai The Palm?
Conveniently located restaurants include The Royal Tearoom with Christophe Devoille, Nobu By The Beach, and Milos Dubai.
Are there opportunities to exercise at Sofitel Dubai The Palm?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Sofitel Dubai The Palm have airport transportation?
Yes, Sofitel Dubai The Palm offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sofitel Dubai The Palm?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Dubai The Palm offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sofitel Dubai The Palm?
The staff speaks multiple languages, including English, Spanish, French, German, Russian, Hindi, and Thai.