The location is excellent and the place is very nice. The room was very good: beds were comfortable. The shower (there is hot water) and bathroom was good too. The thing that I want to highlight here is the treatment I received from one of the receptionists: Mónica. She is the best receptionist I have ever met, she has helped me to organize my trip from the first moment I wrote her.
They were so nice, friendly and welcoming. Laundry is cheap. Service is amazing. They answer all your questions. They speak great English as well (I don't speak much Spanish so it was very helpful). Food is delicious. Nice rooftop for early morning reads and to see the sunset/sunrise. Just a great experience.
Have stayed here a total of nearly 10 weeks over eight visits; my next visit is already reserved. I've been here with family, friends, and strangers about to become friends. This is not a five-star property. Its conversion from hacienda to hotel was slap-dash and haphazard. There can, at times, be too much street noise, and the wifi is wonky. ...but I'll be back, and I'll recommend it to friends as an oasis from their expectations. The courtyards and walk ways will hang with dense flowering vines in the spring and summer, that when added to the flowering shrubs and trees perfumes this small world in a way Chanel aspires to. The fountain in the main courtyard adds its own bouquet and the soundtrack of splashing water. It's a perfect place to sip a beer, read a book, fall asleep. The staff are attentive, friendly, and helpful as they know how to be. I leave for meals; they don't excel a cooking and the location is central to Antigua. They do excel at making you at home. Bring a refillable water bottle. Clean drinking water is provided around the hotel.…
Our mission team stayed two nights. It was a great. The front desk staff, Gabriela and Mecedes, were the best! So helpful and friendly. The rooms were clean and comfortable. The price was reasonable. The location was excellent, easy walking distance from Central Park, great restaurants, shopping and beautiful old churches. The breakfast buffet was top notch and inexpensive. Thank you!
Very cute hotel. I really enjoyed the colors and gardens. So close to everything. The room was small but functional - we didn't need much since we were out and about! Highly recommend and look forward to coming back!
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