Check in was seamless, the room wasn’t quite ready when I arrived but they got it ready quickly. Front desk staff and all hotel staff was super nice and efficient. Great recommendations and very willing to help. Excellent customer service and will 100% return no questions asked. The room was beautifully appointed and the grounds are lush and so incredibly calming. There isn’t a corner in the hotel you wouldn’t want to sit and just soak up The view in.
Beautiful hotel very peaceful love the feeling of being in Antigua and having a clean and quiet place to stay. The service and employees is great! Definitely a place I would stay again. The spa is awesome they were a life saver.
We can not recommend a stay with Los Pasos enough! What and excellent experience this stay has been! The accommodations sort of speak for themselves in their 4 star comfort and elegance, superb location to restaurants, ruins, and cultural sites, and premier terraces for dining and drinks, but THE STAFF here is where the true magic shines brightest! EVERYBODY; management, housekeeping, wait/kitchen staff, maintenance, front desk have been so sweet, friendly, helpful, kind, and most of all, sincere in every one of our conversations and interactions that we are sad to see our 11 day trip come to an end! Honestly, they made our time here exponentially more memorable. Thank you Los Pasos, we will see you again! - Blakeley & Doug p.s - the attached photos are taken atop one of the 3 roof top terraces…what a spectacular view!…
Lovely building every corner created in different colorful tasteful design, filled with flowers and wonderful places to have coffee, breakfast, dinner or just relax. Rooms are clean, simple, yet with all the necessary amenities. Only downfall is that it was rather hot and I think a ceiling fan is needed.
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