The worst hotel I've ever stayed in. Terrible. I was forced to change hotel for the first time in my life. The only reason I didn't change immediately was because I arrived very late and had work the next morning. The air was unbreathable with mould and humidity. The rooms have no windows, only glass that doesn't open. The air conditioning offered no guarantees because everything in the hotel was sloppy and badly cleaned. Nothing looked clean, neither the bed linen nor the bathroom. I even found a cockroach in the bathroom. Beware. Do not book in this hotel!
We checked in on 18 March from Las Vegas. We were greeted with a smile from to employees. Our reservation Was in the system and we quickly signed the papers and headed up to our room. It was room 311. Two small issues were taken care of immediately. I wanted to give much credit to Eric Batista and Amry Rodrigues. These two employees deserve praise for their personal care, personal touch, professionalism and overall contribution to the hotel. These two employees convinced me that I will always come back to this exact place on my travels to Panama. Attention to detail by these two employees what is the most significant aspect. They truly care for the company and the customer. And as far as the room? It was always clean and fresh. Everything had its place and everything was put back in its place the next day. The room maids were very friendly. They were also very flexible. There was a day when we needed an extra 10 minutes. Without a complaint they smiled and said no worries. We handed out "Welcome to Las Vegas" keychains to all the employees. They were happy with a smile. The location is perfect! Do you have a mini market literally next-door had a huge selection of where you can eat breakfast in the morning. You can even eat breakfast on the top floor of the same hotel. All in all, the experience was so positive and so happy and a great reflection of the Panamanian people. Thank you Ramada and thank your mother for Eric and Amry!…
I was there for a business trip, the room was ok, nothing fancy, but good enough. Comfortable beds. Breakfast was the same every single day, with options of Scrambled eggs, some kind of meat, pancakes, pineapple, and watermelon, with toasted bread. so I was tired of it after a few days and started eating breakfast somewhere else.
The luggage personnel were attentive and prompt as were the front staff who spoke English. The room was clean and comfortable, and the cleaning staff provided excellent service. We found the restaurant to be a convenient spot for an excellent bowl of tomato soup and a good Margherita pizza along with a nice buffet breakfast. The hotel was also within easy walking distance to the local mall which had good meal options including PF Changs and Benihana as well as a grocery store with a pharmacy. The city view from our room was nice as was the view of the ships waiting in line to go into the Panama Canal. Overall, it was a nice stay and well within budget. We'd stay again.
This hotel is awful, front desk couldn't find my reservation and the wifi didn't work all weekend. Room had dirty linens and the towels are old and falling apart. Would not recommend staying at this location.
Ideally located, super friendly ambiance, nice rooms, basic restaurant, small gym, small pool. Recommended. A nice place for a short stay in the city, walking distance to malls, restaurants and metro.
I stayed with my family during the last week and trust me, this was the worst experience ever!!! First of all, they didn't have my reservation on the system, but since I'm always under control of my travels, I showed the front desk person my reservation confirmation and after calling the manager, they gave me my room. UNBELIEVABLE! After that, the nightmare starts, we were 3 people, there were only two towels on the room. I called the front desk twice and they didn't bring those to my room. I have to go downstairs very mad about it and after that they took those to my room. On the breakfast my sister was eating scrambled eggs and the eggshell was on her food. I immediatly provided visibility to our of the restaurant people and she told me she was going to let the person in charge about it. No apologies, no solutions, no NOTHING! This was frustrating. Then I had an issue with the bathroom and I asked for a handyman, I know it was 1am when I called, but they told me they will send right away. I fell sleep after 1 hour of waiting. I had to call again (which it seems is the rule of this hotel because they didn't due things at the first time) and the handyman came after. I also had an issue in which there was no paper towel at the room after they clean it (UNBELIEVABLE ONE MORE TIME!!!) so I called once, then twice and after getting mad once again because I had to go down stairs to the front desk, I realized that the person that was supposed to bring me the paper towel was on the computer located on the lobby on Facebook (SERIOUSLY?!?!?!?!) The room cleanliness was afwul. There was an empty bottle of water when we get in. Also an old soap on the bathroom lavatory. When they clean our room, they didn't place the correct amount of towels. So if you want to get mad every 5 minutes, book this hotel. Which they don't about you and neither the money you pay. Also I asked for the manager twice to complain about ALL of these things and they told me they will share my comments but I did the check out yesterday and up to this point nobody has contact me.…
What can a say , it is a wonderful hotel A great staff specially Abdiel Hotel has a nice view and nearby the mall I enjoy my staying And you can book a tour at the frontdesk Thank you Greeting from Rotterdam
Stayed for a night, it's a decent place to stay. The rooms are clean. The staff is friendly and helpful. The buffet breakfast has limited options butots wholesome. There are a few pubs nearby to go out in the evening.
The staff is very nice! Rooms are clean, some need some maintenance. There is free parking, restaurants nearby and Metro station within a few minutes walking. There is an option for breakfast box, for early check out. The breakfast is very simple. Not a bad choice value for money, but not for hige expectations.