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Hotel has nice large rooms, great swimming pool area and restaurant. Staff is very friendly & helpful. But....It is now 1:27 a.m. and the music that is emanating from a function downstairs is so loud the lighting fixtures are vibrating. If you like to sleep...More
Hotel El Panama is a beautiful property, with large, comfortably furnished rooms and a huge swimming pool set in a tropical garden. There are three onsite restaurants to choose from, including a sushi bar. The neighborhood has many restaurants and shops door sundries. You can...More
Response from ElPanama, Director de Relaciones con Clientes at Hotel El PanamaResponded 4 weeks ago
On behalf of the General Management of Hotel El Panama and its team of collaborators, we would like to thank you for giving us the opportunity to be able to count on you to offer each of our services.
We wish to express...More
Front desk were very nice and that’s where it ends, booked a suite, which we got, in much need of some money being spent on it. The bath tub has cracks and holes in it and when I stood in for a shower (no way...More
Thank Jill L
Response from ElPanama, Director de Relaciones con Clientes at Hotel El PanamaResponded 16 February 2018
Dear Mrs. Lyons,
We apologize for what happened during your stay.
value for money, nice location in the center, huge swinging pool, a bit outdated , airco hard to control, most of the time to cold. Nice but old casino n the premises and a lot of parking lace. Friendly staffMore
Thank Ronald v
Response from ElPanama, Director de Relaciones con Clientes at Hotel El PanamaResponded 11 December 2017
Thank you for the rating, we are glad that you liked our location and consider that it paid off. We are doing some renovations wich are taking quite a long time to be completed due to out unique weather but once finished our guests will...More
We had an inconvenience with the room assigned to us, but the staff was willing to help us and they fixed the situation. About the pool, We didn't like the way the serve the drinks and we would have liked more music on that area.
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Thank Joshua G
Response from ElPanama, Guest Relations Manager at Hotel El PanamaResponded 3 November 2017
Thank you for your feedback we are glad that we could take care of your inconveniences in a prompt manner and we will definitely will take your suggestion about the music. We hope to serve you again soon