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Calle Punta Colon | Punta Pacifica, Panama City 0833 Panama
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JW Marriott
US$161
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Traveller (1821)
Room & Suite (567)
Pool & Beach (252)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 25/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from JW Marriott Panama
Updated 25/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#42 of 132 in Panama City
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
JW Marriott Panama is a hotel in Panama City that belongs to the soul of a vibrant metropolis, Panama City, Panama, where history, culture, and modernity fuse together effortlessly. We are an upscale hotel close to numerous local attractions. Whether it’s relaxing at one of the sparkling pools on-site, exploring Panama’s tropical natural beauty, getting lost in the alleys of Panama’s colonial “Casco Viejo”, or soaking in the local culture through art and energetic nightlife, your stay will be filled with unforgettable experiences. Arrive at our hotel and immediately feel at ease in our spacious guest rooms and suites, which feature thoughtful details and modern amenities.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Car hire
Conference facilities
Car park
Wifi
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Wine / champagne
Poolside bar
Rooftop bar
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Sun terrace
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Ironing service
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Room features
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Private balcony
Room service
Safe
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Bay View
Languages Spoken
English, Spanish
Hotel links
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Location

Full view
65Somewhat walkable
Grade: 65 out of 100
17Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
2393Reviews32Q+A100Room tips
Traveller rating
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  • 96
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Popular mentions
Jonatas S wrote a review 21 May
1 contribution
We stayed for 6 nights and would definitely only recommend to stay here if you welcome some uninvited visitors...horrible experience at susbstandard hotel. Rooms smell like you’re in a kitchen, service is appalling and staff not trained.
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Date of stay: May 2022Trip type: Travelled
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Brian Magee wrote a review 15 May
Edmond, Oklahoma85 contributions
+1
Stayed at the JW Marriott for 1 night on our way back to the US from Panama! Checking in was easy. Our room wasn't ready yet so they took our bags and we went to grab lunch nearby. When we returned our bags were retrieved and taken to our room. The room was clean and the view from the balcony was pretty darn good! We took the chance to hit the pool and grab some cocktails. The drinks were good but the view of the city from the pool was amazing! Later that night we had dinner at one of the restaurants near the lower level of the hotel. Great atmosphere and will definitely be back on our return trip!
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Date of stay: March 2022Trip type: Travelled
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AMCSIMMO wrote a review 9 May
Warwick, United Kingdom3 contributions1 helpful vote
First of all, let me comment on the positives of JW Marriott, Panama. All of the staff are very friendly and courteous; the hotel pools enjoy great views of the ocean and the breakfast choices in both restaurants - Masi and Tejas - are plentiful and delicious. Similarly, the food and beverages at the Azul poolside bar were very good, and represented good value for money. Our room was spacious, but was showing signs of age e.g., light switches were tatty and worked haphazardly. One night when waking up to use the bathroom, there was no water at all to flush the toilet or to wash hands. Additionally, on at least one occasion there was no hot water for showering in the morning - not what is expected from this level of hotel, nor from the Marriott brand. Furthermore, after a very busy and hot day of sightseeing, we returned to our room around 5pm to discover it hadn't been cleaned. Whilst this was rectified with 15 minutes or so, it was disappointing that it had been forgotten. However, the age of the hotel and its fixtures and fittings, was truly reflected at the end of our stay. Whilst having a final drink with friends, at Azul, an hour before our transfer to the airport, the chair I had been sitting on suddenly collapsed from under me without warning. This caused me to be thrown forwards onto the marble floor, banging my knee and shin as a result. Although the manager asked if I was okay, and a waitress brought a bag of ice, no details were taken from me, nor was an accident form completed in my presence. As we were on a tight time frame for our transfer, I was only able to 'ice' my shin and knee for a few minutes in our room, before our coach arrived. Given that no details had been requested from me, my husband informed the front desk before our departure of what had happened. Additionally, I contacted the hotel on our return home, to express my concern at the lack of an accident form. I have had a prompt response from their director of food and beverage, explaining that a request has been put to their furniture provider to replace all similar chairs as a preventative measure. However, it is disappointing that I, as the guest, had to be proactive in all communications, rather than the hotel contacting me to check on my knee/leg. I have been left with a sore and bruised left shin as a result of the chair collapsing. As a result, and as an independent travel agent who had higher hopes for my stay, hoping I could recommend the hotel to clients, I'm afraid that I'd advise caution regarding the property's star rating in relation to fixtures/fittings and availability of hot water on demand. Hopefully, Marriott will invest more fully in the hotel soon, so that it can truly live up to its potential.
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Date of stay: April 2022
Rooms
Service
Sleep Quality
Trip type: Travelled
Room Tip: 27th floor room had a partial ocean view
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Response from Victoria Miguelena, Marketing at JW Marriott Panama
Responded 1 week ago
Dear AMCSIMMO, Thank you for reaching out and sharing with us your experience at our property. We strive to provide our guests with a place to not just lay their heads but to create thoughtfully crafted dishes made from locally sourced ingredients for fresh, authentic cuisine with our focus on well-being, all created by people who truly love what they do. We are glad to hear you enjoyed our variety of gastronomic offers in all of our food outlets. AZUL not only offers a variety of drinks but a great environment with one of the best views of the city. We regret to hear your experience was not as expected. However, all of the feedback after our guest's stay is taken into deep consideration as a matter of keeping the JW Touch and improving the experiences of each one of our customers. The JW Marriott Panama keeps working on bringing personally a choreographed stay to delight and inspire each one of our visitor's journey so that you can leave richer than when you arrived. We hope to have you with us on your next visit to Panama. Thank you for your time and feedback. Best Regards,
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Marielawall3 wrote a review Apr 2022
Albany, New York191 contributions32 helpful votes
+1
The hotel is beautiful and the amenities were all good. Restaurants were pretty good. I don’t think the room was worth it, it did not stand out as a JW Marriott room. I read another review about the structural damages or lack of upkeep and I must say they were 100% correct. The flooring in Front to of the elevator dipped as if the carpet was covering over a hole, the shower door kept sticking and on the last day I was unable to open it. Bathtub was really dirty needed a deeper clean. I forgot to buy bleach so I could enjoy the bathtub. Still great for business travel, and lends to work. I still will give it another try, the friendliness of the staff was great!!
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Date of stay: May 2022Trip type: Travelled
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Sophie & Paul wrote a review Apr 2022
Montreal, Canada186 contributions226 helpful votes
The location of this hotel for a short stay is really terrific, in the business/downtown area. A 30 to 40 minute drive from Tocumen Int. Airport, at 30$ USD. Exquisite entry/lobby, bar, restaurant and the infinity pools on the 13th floor are breathtaking. You can also hitch another taxi ride to the old quarters of the city which will take you about 15 minutes (about 20$ USD). The old city is both historically and architecturally speaking very appealing. Hotel personnel provides professional and polite service which we categorise as up to par, but nothing exceptional to report apart from having our room available for us earlier than scheduled. Our room (#1821) was very spacious and provides exceptional views of both the bay and city. We simply can not give a 4 or 5 star TA rating, because the building in some areas is just simply neglected (e.g. paint chipping extensively on the grand walls between each infinity pool), … in other words, apart from the lobby, main floor bar, lounge and restaurant, the building and furnishings need a lot of love, far beyond what one would expect at any other JW Marriott Hotel which is suppose to be the high end of the BonVoy brand range.
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Date of stay: April 2022
Rooms
Location
Service
2 Helpful votes
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Response from Victoria Miguelena, Marketing at JW Marriott Panama
Responded 4 weeks ago
Dear SophieVa-PaulRe; We appreciate your feedback as we are delighted about your experience throughout your stay has been pleasant. One of our ethereal scenery is definitely our infinity pool, not to keep out our polished lobby bar and restaurants. In Panama, one of the most to include in your visits is the Historical district, as it is not far from our property. We take every feedback into consideration as we work everyday to improve each visit from all of our Marriott Bonvoy members and visitors. Kind Regards,
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PRICE RANGE
US$167 - US$207 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
trump ocean club international hotel and tower panama
FORMERLY KNOWN AS
Trump Ocean Club International Hotel & Tower Panama
LOCATION
PanamaPanama ProvincePanama City
NUMBER OF ROOMS
369
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Frequently Asked Questions about JW Marriott Panama
Which popular attractions are close to JW Marriott Panama?
Nearby attractions include Panaviera at Ocean Sun Casino (0.06 km), Ocean Sun Casino (0.03 km), and Jungle Safari (0.02 km).
What are some of the property amenities at JW Marriott Panama?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at JW Marriott Panama?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at JW Marriott Panama?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at JW Marriott Panama?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to JW Marriott Panama?
Conveniently located restaurants include La Vespa Vista Mare, Deluca Euro Café Bar, and LOST Urban Beach Club.
Are there opportunities to exercise at JW Marriott Panama?
Yes, guests have access to a pool and a fitness centre during their stay.
Are pets allowed at JW Marriott Panama?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does JW Marriott Panama offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at JW Marriott Panama?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to JW Marriott Panama?
Many travellers enjoy visiting Capilla San Jose (5.6 km), Panamá Viejo (4.2 km), and Plaza de Francia (7.1 km).