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Mercure Belgrade Excelsior

Kneza Milosa 5, Belgrade 11000 Serbia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (374)
Room & Suite (201)
Dining (31)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 29/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mercure Belgrade Excelsior
Updated 29/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#22 of 143 hotels in Belgrade
Travellers' Choice
Located in the city center, Mercure Belgrade Excelsior hotel is the ideal starting point to discover the Serbian capital. This charming historic hotel offers easy access to a wealth of shopping opportunities, restaurants, bars and major city attractions, including the Belgrade fortress, Republic square, pedestrian area, St Sava's Temple and the vibrant neighborhoods of Dorcol and Savamala. All of the smartly furnished guest rooms in Mercure Belgrade Excelsior hotel are flooded with natural light and feature complimentary Wi-Fi, a laptop safe box, a work desk, minibar and a LED TV. Feel at home in our comfortable standard rooms or upgrade to a privilege room or junior suite for a magnificent city view. At Mercure Belgrade Excelsior hotel, dining options are designed with you in mind. Enjoy Serbian or International cuisine served in a modern way within a relaxed atmosphere of elegant Ivo restaurant. Take advantage of warm, sunny weather on the outdoor terrace or unwind with your favorite drink in Ivo lobby bar. This business-friendly hotel features a meeting room which provides the perfect setting for your event, press conference, seminar or business meeting. This locally inspired hotel with outdoor parking is the most charming choice for your trip. Whether traveling on business or for leisure, the hotel is close to all the city attractions and offers you a wide range of possibilities to discover Serbian hospitality.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Yoga classes
Bar / lounge
Kids stay free
Books, DVDs, music for children
Pets Allowed ( Dog / Pet Friendly )
Coffee shop
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Special diet menus
Wine / champagne
Children's television networks
Highchairs available
Airport transportation
Taxi service
Banquet room
Meeting rooms
Baggage storage
Currency exchange
Non-smoking hotel
Shared lounge / TV area
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Cable / satellite TV
Walk-in shower
Room service
Seating area
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Family rooms
Good to know
Park View
City View
Languages Spoken
English, Russian, Spanish, Bosnian and 5 more
856Reviews7Q+A100Room tips
Traveller rating
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  • 319
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Time of year
Traveller type
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Popular mentions
Grabowskiii wrote a review 22 Oct
Szeged, Hungary243 contributions82 helpful votes
A nice little hotel close to the downtown, just opposite to a friendly park. The street is a bit noisy because of the traffic, but it goes. The room was clean, but small a bit, like the bathroom, but comfy. Breakfast was great, many options to choose!
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Date of stay: October 2021Trip type: Travelled on business
Room Tip: No garage!
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Response from Marija Pantelic, General Manager at Mercure Belgrade Excelsior
Responded 2 days ago
Dear Gábor K, Thank you for the review of our hotel and your comments! We look forward to your return. Sincerely,
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Ivan L wrote a review 1 Oct
Prague, Czech Republic330 contributions111 helpful votes
Central located hotel. Rooms are small, there was noisy inside during the night on the 7 th small. Bathroom is integrated inside the room. I would say the price is above the quality of the hotel. Didn't test the breakfast
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Date of stay: September 2021Trip type: Travelled solo
Response from Marija Pantelic, General Manager at Mercure Belgrade Excelsior
Responded 3 weeks ago
Dear Ivan L, Thank you for taking the time to tell us about your experience at the Mercure Belgrade Excelsior. We are sorry that you are not satisfied with the room size, but during the booking you chose that room size yourself. Although we have two options as far as the size of the room and the type of the bathroom are concerned, you chose the smaller one. Anyhow, you could simply ask the reception to transfer you to a room where the bathroom is separate from the rest of the room and the problem would be solved immediately. Best regards,
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tatyana352 wrote a review Sep 2021
Noyabrsk, Russia34 contributions22 helpful votes
Good afternoon, everyone, we rested in Belgrade in August 2021. We stayed at the Mercury Hotel, accommodated us immediately and without a problem. When we entered the room, there was no limit to admiration: it was spacious, light, cozy, a compliment from the hotel - a plate of fruit, water and a card with warm words from the hotel team, as well as clean linens, bathrobes, slippers and milking accessories shower, right down to the toothbrush and hairbrush. The room has a comfortable bed with clean linen, hairdryer, TV and refrigerator. Every morning we had breakfast in the hotel restaurant, everything was fresh, tasty, the choice of food and fruits was always available, and the restaurant staff were all polite and friendly. Hotel Mercury is conveniently located in relation to attractions: the Parliament is within walking distance, and from the room you can see the Municipality. The hotel staff is always polite and friendly, all our requests were fulfilled quickly and with a smile. I would like to especially note the sales manager Alena and the girl at the reception, Sandra. In the future, we will definitely return to wonderful Belgrade and, of course, we will stay at the Mercury Hotel.
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Date of stay: August 2021Trip type: Travelled with family
Response from Marija Pantelic, General Manager at Mercure Belgrade Excelsior
Responded 5 Sep 2021
Dear tatyana352, Thank you for taking the time to leave us such a wonderful review. It’s only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and really hope to see you again! Sincerely,
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janklug wrote a review Aug 2021
Hamburg, Germany1 contribution
Very nice hotel in a good location. Center is in walking distance, hotel has a nice terrace in front with view on the parliament and a big park. Very nice and helpful employees, always ready to help. Room and bathroom were very clean, good air condition.
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Review collected in partnership with Accorhotels.com
Date of stay: August 2021
Sleep Quality
Trip type: Travelled with friends
Response from Marija Pantelic, General Manager at Mercure Belgrade Excelsior
Responded 25 Aug 2021
Dear janklug, Thank you so much for your kind words and great review! We are happy and honored that you had such a pleasant stay. We wish to see you again soon! Best regards,
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Predrag S wrote a review Aug 2021
1 contribution
We organized business meeting in very nice, comfortable and technically equipped meeting room. This is perfect venue for small business meetings. Hospitality, food, coffee breaks, everything was on high level
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Date of stay: October 2020
Trip type: Travelled on business
Response from Marija Pantelic, General Manager at Mercure Belgrade Excelsior
Responded 9 Aug 2021
Dear 384predrags, Thank you for your great review and your kind comments! We are so happy and grateful that you are satisfied with our service. It would be a true honor and pleasure to serve you again in the near future! Best regards,
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US$64 - US$90 (Based on Average Rates for a Standard Room)
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Frequently Asked Questions about Mercure Belgrade Excelsior
Which popular attractions are close to Mercure Belgrade Excelsior?
Nearby attractions include Escape Mania (0.3 km), Exit Escape Room (0.2 km), and The National Assembly (0.3 km).
What are some of the property amenities at Mercure Belgrade Excelsior?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Mercure Belgrade Excelsior?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mercure Belgrade Excelsior?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mercure Belgrade Excelsior?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Mercure Belgrade Excelsior?
Conveniently located restaurants include Mezestoran Dvorište, Madera, and le Bon Appetit.
Are there opportunities to exercise at Mercure Belgrade Excelsior?
Yes, guests have access to yoga classes during their stay.
Does Mercure Belgrade Excelsior have an airport shuttle?
Yes, Mercure Belgrade Excelsior offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mercure Belgrade Excelsior?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mercure Belgrade Excelsior?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.