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Pan Pacific Orchard

2,596 reviews
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Traveller (807)
Room & Suite (645)
Dining (100)
Overview
  • Excellent61%
  • Very good30%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Offers from Pan Pacific Orchard
Special Offer: Free Room Upgrade
Hotel deals
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Reviews (2,596)Write a Review
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1,447
704
163
67
28
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All reviewsmineral water poolclaymore roadpacific club loungestudio roomlobby loungepan pacnespresso machinebusiness tripspecial thanksexcellent hotelduty managerbusiness hotelan upgradepleasant stayearly checkbuffet breakfastorchard
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1 - 5 of 2,409 reviews
Reviewed yesterday via mobile

We originally planned to stay at an Airbnb, but when our trip extended in the middle of Chinese New Year, we wanted to stay near the location of our appointments so we walked in to the Pan Pacific Orchard and they checked us in right...More

Thank GraceTravelers
Hotel's Favourite
Reviewed 16 September 2017

I've been staying with this hotel since 2015 for more than a dozen occasions. Even with a wide variety of hotel choices in Singapore, Pan Pacific Orchard has remain as my only choice whenever i visited Singapore because of its warm and personal touch offered...More

2  Thank AP_traveller1031
Response from PanPacOrchard, General Manager at Pan Pacific OrchardResponded 17 September 2017

Dear AP_traveller1031 Thank you for your support throughout these years. It is guests like you who serve as a motivation for our associates. In providing a service that goes beyond the expectations of our guests is something we, at Pan Pacific Orchard, Singapore work tirelessly...More

Reviewed 6 days ago

First impression was bad! There were only two checkin clerks in a tiny reception area, and the line was long. Only rooms with queen beds were available. Anything else required paying extra! The room we had is small, with soft mattress and a tiny bath...More

Thank SofiaReiziger
Response from PanPacOrchard, General Manager at Pan Pacific OrchardResponded 4 days ago

Dear SofiaReiziger We are most sorry to learn that the hotel and its facilities did not live up to your expectations. At Pan Pacific Orchard, Singapore, we aim to provide our guests with an experience that is refreshing and one that will bring about a...More

Reviewed 1 week ago

Nice hotel, plenty of shopping and restaurant options close by.. Lovely service and staff. Interesting establishment very close by on Orchard St!! 2 or 3 'Irish' Pubs within easy walking distance and the Peranakan restaurant across the road was a highlight of a unique local...More

Thank Mark S
Response from PanPacOrchard, General Manager at Pan Pacific OrchardResponded 4 days ago

Dear Mark S Thank you for choosing to stay at Pan Pacific Orchard, Singapore. Every guest feedback is valued by my team and I and we are delighted to receive such warm compliments about the hotel and our team. Indeed the hotel's location provides our...More

Reviewed 1 week ago

Stayed for a weeks business trip, the Hotel is nicely appointed the rooms are of a good size and the amenities, restaurant and bars are all of a high standard. The club upgrade is worth doing if you have time for a drink each night,...More

Review collected in partnership with Pan Pacific Hotels Group
Thank paulpX1002WG
Response from PanPacOrchard, General Manager at Pan Pacific OrchardResponded 4 days ago

Dear paulpX1002WG Thank you for taking the time to provide a review of your recent experience at Pan Pacific Orchard, Singapore. We are indeed glad that you had a good stay and enjoyed the use of the facilities and amenities. We have noted your comments...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$173 - US$328 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Singapore
#11 Business Hotel in Singapore
#18 Romantic Hotel in Singapore
#22 Spa Hotel in Singapore
#39 Luxury Hotel in Singapore
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$173 - US$328 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Singapore
#11 Business Hotel in Singapore
#18 Romantic Hotel in Singapore
#22 Spa Hotel in Singapore
#39 Luxury Hotel in Singapore
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (807)
Room & Suite (645)
Dining (100)
Pool & Beach (50)
Amenities (107)
Business Centre & Event Rooms (7)
Nearby
Orchard Road
Shopping is a national pastime for Singaporeans, and
after a visit to Orchard Road it’s easy to see why.
This seemingly endless boulevard boasts a dizzying
selection of shopping centres. From bargain basement
foragers to designer label big-spenders, there is
something for everyone. For those just browsing, there
are countless restaurants, food courts, and cinemas,
as well as the odd street entertainer to keep you
...More
Questions & Answers
Ask a question
devloomba
6 February 2018|
Answer
Response from Xyrich | Reviewed this property |
No, they don't have balcony rooms.
1
Vote
Dale E
4 February 2018|
Answer
Response from chris g | Reviewed this property |
Yes, we did exactly this ourselves, checked a suitcase in, in our case it was for just over a week. No problem at all, The concierge at the front of the hotel took it from us and gave us a receipt. You should be fine.
1
Vote
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12345618
Room Tips
"None because all rooms have a view to back side of other buildings"
Read review
"Could be improved but the level is satisfying."
Read review
"great location, good beds"
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"Great Location, Clean Rooms"
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