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Pan Pacific Serviced Suites Orchard Singapore

179 reviews
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Traveller (57)
Room & Suite (272)
Pool & Beach (26)
Overview
  • Excellent70%
  • Very good25%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“somerset mrt”(16 reviews)
“living room”(15 reviews)
“washer dryer”(9 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Offers from Pan Pacific Serviced Suites Orchard Singapore
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Reviews (179)Write a Review
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All reviewssomerset mrtliving roomwasher dryerserviced apartmentlonger term staybedroom premiumgreat tvsky gardenthe penthousestar staysteam roomone bedroom apartmentkitchen areawell equipped gymsmall kitchenyour doorstepcable channels
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1 - 5 of 159 reviews
Reviewed 5 days ago

Great location very next to Somerset station. Pan Pacific Serviced Suites Orchard is connected to Orchard Gateway, is also close to centrepoint, ION, and other shopping centers. Mostly, the staffs are wonderful to our family. They were kind and worm-hearted. Best experience! Thank you for...More

Thank idylopos
Response from AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard SingaporeResponded 2 days ago

Dear idylopos, We are especially grateful for your compliments of our staff. Thank you for the great review of our serviced suites! We are glad your family enjoyed your stay with us and hope to see you again very soon. Sincerely, Andrew Yee General Manager

Hotel's Favourite
Reviewed 29 July 2017

I cannot speak more highly of our experience staying at The Pan Pacific Serviced Suites Orchard. We stayed for 10 nights in a One Bedroom Premium Suite (we also had a separate One Bedroom Deluxe Suite for our parents). The rooms are spacious and well...More

1  Thank Thunderceptor
Response from AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard SingaporeResponded 31 July 2017

Dear Thunderceptor We are thrilled to receive your detailed review of our servied apartments, in particular the services you received from our staff. You described very well our excellent location, apartment layout and our facilities. We pride ourselves in our products and services and am...More

Reviewed 3 weeks ago

We have been staying here twice a year for the last 4 years. Staff are very helpful and friendly, the apartments are in good condition and well serviced, the location is excellent for shopping, food, taxi's and the MRT, the pool is a good size...More

Thank MB0hm
Response from AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard SingaporeResponded 3 weeks ago

Dear MBOhm, We appreciate your feedback - it is especially meaningful given your regular repeat stay over a stretch of time. You rightly pointed out our not so talk about quiet ambience despite being located right in the heart of Orchard Road. Thank you for...More

Reviewed 7 January 2018

Great location very close to Orchard Rd and lots of eating places. Very clean. Nice comfortable beds and pillows. Good breakfast and is available from early to 10.30 am. Pleasant and helpful staff. Unfortunately our room overlooked a car park which was a shame. Would...More

Review collected in partnership with Pan Pacific Hotels Group
Thank Sandie N
Response from AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard SingaporeResponded 9 January 2018

Dear Sandie N We are grateful for your positive comments of our apartments, location and staff. We always describe our serviced suite as city living convenience, being surrounded by good class malls, eateries and a short 2 minutes walk to the Somerset MRT Station. We...More

Reviewed 28 December 2017

We were upgraded to a 2 bedroom penthouse apartment. Thank you, Pan Pacific. Location is great. The penthouse bathroom sink does not flow well and there was a water leak from the wall in the shower room. These were repaired subsequently but these should be...More

Thank Audrene L
Response from AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard SingaporeResponded 3 January 2018

Dear Audrene Thank you for taking the time to share your feedback. We appreciate your suggestions on areas where we can improve. Certain issues could had been handled differently and expediently and regrettably it wasn't done so. 'Embrace' is our standard toiletries for short stay....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Spa
Free Parking
Restaurant
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Free Parking
Airport Transportation
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Spa
Outdoor pool
Restaurant
Details
Price range
US$226 - US$320 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Business Hotel in Singapore
#30 Family Hotel in Singapore
#37 Spa Hotel in Singapore
#69 Romantic Hotel in Singapore
#105 Luxury Hotel in Singapore
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$226 - US$320 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Business Hotel in Singapore
#30 Family Hotel in Singapore
#37 Spa Hotel in Singapore
#69 Romantic Hotel in Singapore
#105 Luxury Hotel in Singapore
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (57)
Room & Suite (272)
Pool & Beach (26)
Dining (13)
Amenities (91)
Family and Play Areas (9)
Business Centre & Event Rooms (2)
Nearby
Orchard Road
Shopping is a national pastime for Singaporeans, and
after a visit to Orchard Road it’s easy to see why.
This seemingly endless boulevard boasts a dizzying
selection of shopping centres. From bargain basement
foragers to designer label big-spenders, there is
something for everyone. For those just browsing, there
are countless restaurants, food courts, and cinemas,
as well as the odd street entertainer to keep you
...More
Questions & Answers
Ask a question
Neat1021
18 October 2017|
AnswerShow all 2 answers
Response from Neat1021 |
Thanks edsan2so. Very helpful info.
0
Votes
Connar
7 September 2016|
AnswerShow all 2 answers
Response from WinstonMLim | Property representative |
Hi Connar, The breakfast hours is from 6:00 AM to 10:30 AM and available from Mondays through Saturdays excluding Sundays and Public Holidays. Breakfast is served at the Pacific Lounge located at Level 2. Warmest... More
1
Vote
fearmór
1 April 2016|
AnswerShow all 3 answers
Response from clubgauravGuptaa | Reviewed this property |
Pool is actually on the 2nd Floor & is covered. However, there are a few (floors) areas in the property where there are open sit outs and plenty of sun for you to enjoy. very welcome
0
Votes
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123
Room Tips
"We had an excecutive suite so we had a bedroom, lounge and kitchen which was great as we stayed for 8 nights..."
Read review
"higher floors have better view and quieter"
Read review
"Very Good and Hommie to stay. The housekeeper is very polite, patient and helpful. Very nice for family..."
Read review
"Our room was on the sixth floor no view to speak of but very central to everything."
Read review
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